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Real Inn Cancún

3.5 out of 5.0

Real Inn Cancún

3.5 out of 5.0

Recent guest reviews

Very friendly staff...Didn't like the fact that there was only one ice machine and it was on the 1st floor... Also, no coffee available until 7:00 am. But, very nice well maintained property with friendly and helpful staff...

This was a great place to stay. Good prices, good service. I would recommend it.

Very clean, organized and pleasant for the budget. Room on street side noisy, traffic is massive, hard to sleep at night. Some idiot’s next room smoked like chimney, smoke, and smell got into my room. Hope they were kicked out. Would I come back? yes.

We loved that the hotel was very clean and staff was very helpful. Very relaxing environment. Close proximity to excursions, tourist areas as well as downtown. Private free parking.

Pretty place, bring your own media. Tv in Spanish with only Spanish subtitles. WiFi weak. Food good for convenience, but I would recommend outsourcing. ..great taco place a bit of a walk but worth it.

The maid was caught stealing my phone. We used the "find my phone" app and was able to constantly ping my phone. The maid was caught with my phone in her pocket.

We have stayed at the real inn cancun 4 times in the last three years. Usually, ita single night after getting in from the airport and before we head down south to riviera maya, as well as a recovery night before heading back home. Its perfect for this. Rooms are quiet and minimalist comfortable. The restaurant is good and sits on the water. The real sits on the bay side of the hotel zone which keeps the wind down at the restaurant as well. Pool is fair and no real beach access but again not and issue for us since we use this place for pre and post nights for our riv maya beach excursions.

The worst experience I’ve ever had in my life. Been on the phone with you guys for 3 hours tonresolve the breakfast issue because they said they have to charge me the other two days for breakfast which is I’ve never heard such thing before. Unprofessional staff. Food was terrible, unexperienced waitresses. I would not recommend this hotel to no one. Not happy at all

Lots of traffic noise in room facing the street but overall a good location. Very clean. Friendly staff.

Nice relaxing hotel. On the lagoon side before the hotel zones starts

Nice hotel excellent service the food amazing and beautiful view

Excellent location to reach downtown, beach and ferry to Isla das Mijures

Real inn is very beautiful and peaceful, very clean, friendly staff. Rooms are very modern. The location is also near the ferry for island hopping and water activities. In house Starbucks makes it very convenient in the morning. But, the breakfast itself is not very attractive and kind of expensive, and there is NO beach access, swimming pool only. Over all, it’s a very pleasant place to STAY for your vacation. If you want to have direct beach access, you need to look for something across the street.

Beautiful room, super clean and super nice staff!! I enjoyed my stay very much!!!

Stayed here one night when flight was cancelled. Very pleased. If you don't need an all inclusive and don't care for Rocky beach access. This hotel is very nice. Good location just outside the craziness. nice pool. Nice view of the lagoon.

Hotel highlights

  • Walking distance to Langosta Beach and Tortuga Beach
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Zona Hotelera, Real Inn Cancún is within a 5-minute walk of Langosta Beach and within 15 minutes of other popular attractions like Tortuga Beach. This 160-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at Stock Cafe, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free bottled water, a laptop-compatible safe, and a phone.


Property features

Built in 2014, the brand new Real Inn Cancún offers an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center, a terrace, and a banquet hall.

Room options

Deluxe Room

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 2 Double Beds, Lagoon View

Full 2 | Sleeps 4

Junior Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Real Inn Cancún

Everyone (71) Couples (9) Family (3) Other (2) Friends (1)
5
Partner Couples

Very friendly staff...Didn't like the fact that there was only one ice machine and it was on the 1st floor... Also, no coffee available until 7:00 am. But, very nice well maintained property with friendly and helpful staff...

By on Apr 28, 2019

Review comment responded on May 7, 2019

Thanks for your comments, we are working on improving

5
Partner Couples

This was a great place to stay. Good prices, good service. I would recommend it.

By on Apr 22, 2019

Review comment responded on May 7, 2019

We appreciate your comments, we hope to see you soon.

4
Everyone

Very clean, organized and pleasant for the budget. Room on street side noisy, traffic is massive, hard to sleep at night. Some idiot’s next room smoked like chimney, smoke, and smell got into my room. Hope they were kicked out. Would I come back? yes.

By on Apr 20, 2019

Review comment responded on May 7, 2019

We appreciate your comments, we hope to see you soon.

4
Partner Couples

We loved that the hotel was very clean and staff was very helpful. Very relaxing environment. Close proximity to excursions, tourist areas as well as downtown. Private free parking.

By on Apr 13, 2019

Review comment responded on Apr 16, 2019

we appreciate your comments, we hope to see you soon

4
Everyone

By on Mar 30, 2019

Review comment responded on Apr 30, 2019

Gracias por sus comentarios. Les esperamos pronto.

5
Everyone

By on Mar 27, 2019

Review comment responded on Apr 30, 2019

Gracias por sus comentarios. Les esperamos pronto.

4
Everyone

Pretty place, bring your own media. Tv in Spanish with only Spanish subtitles. WiFi weak. Food good for convenience, but I would recommend outsourcing. ..great taco place a bit of a walk but worth it.

By on Mar 2, 2019

Review comment responded on Mar 21, 2019

We appreciate your comments and we hope your quick visit

4
Everyone

By on Feb 13, 2019

Review comment responded on Apr 30, 2019

Gracias por sus comentarios. Les esperamos pronto.

1
Everyone

The maid was caught stealing my phone. We used the "find my phone" app and was able to constantly ping my phone. The maid was caught with my phone in her pocket.

By on Feb 3, 2019

5
Everyone

We have stayed at the real inn cancun 4 times in the last three years. Usually, ita single night after getting in from the airport and before we head down south to riviera maya, as well as a recovery night before heading back home. Its perfect for this. Rooms are quiet and minimalist comfortable. The restaurant is good and sits on the water. The real sits on the bay side of the hotel zone which keeps the wind down at the restaurant as well. Pool is fair and no real beach access but again not and issue for us since we use this place for pre and post nights for our riv maya beach excursions.

By , from Denver, co on Jan 28, 2019