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Recent guest reviews

Friendly, clean, beautiful views, great location. Four day stay and very satisfied.

Taxi driver tried to threaten me because of a short ride coming from the hotel and the staff did nothing for my safety bad rooms very shady and unsafe do not recommend

Great service! People are really nice and always are willing to help.

Low cost was good. No planed activities at the hotel, had to go elsewhere. Good service. Nice location. My Tracfone did not work on the Wi-Fi hotel system. Dennid A. Muirhead

The pool was very nice and nicely located on the property. The dining room/restaurant was inviting and right by the water. It has a thatched roof and open air feeling that relaxes and let's our brain know it's vacation time. Those are the only features worth returning to.

Room was clean and comfortable, location is also very good!

The service was really good. The installations were fantastic and very comfortable.

I think It was ok, average. ..........................

The water was not running on the shower outlet and we made a report and we stayed three days and they never fix it so every time we took a shower on the water was flowing into the shower.

Hotel is very clean and very modern. Great place to stay if on business or plan to be out all the time. Food is not good at all- it's very bland plus they overcharge for breakfast. It's a very boring place to stay so it's really just best for business trips. Wish they had better balcony furniture. Everything on TV is in spanish so bring a laptop & HDMI. Gym and pool is nice- nothing special . Very QUIET hotel, so it's very peaceful. The hotel is quite close to all the restaurants and shopping centers and beaches, so you can take the bus to get there.

Was very good except the curtain doesn’t close well!

It was tiny, unclean and not what you’d expect given the pictures. There are so many other better places to stay that won’t leave you disappointed. Wish we stayed elsewhere.

After I showered the whole floor in my room got slightly wet. I don’t know how that happened. That’s my only complaint. Oh, and the food at the restaurant was not that great.

ac wasn't working we called multiple times no one show up to try to fix it

The restaurant is beautiful and has a great view. The service is great, everyone makes you feel welcome. The pool is warm and right next to the ocean. Everything was excellent except for one thing, and that thing was the food for room service. They don't put a lot of effort on that aspect. Overall great price for this hotel.

Great, quiet feel. Friendly staff and great location. Rooms were very comfortable and cleaned very well. Restaurant was great, and convenient when we didn't want to bus into downtown for food.

Very friendly staff...Didn't like the fact that there was only one ice machine and it was on the 1st floor... Also, no coffee available until 7:00 am. But, very nice well maintained property with friendly and helpful staff...

Km 5.5 Boulevard Kukulkán Cancun QROO

Hotel highlights

  • Walking distance to Langosta Beach and Tortuga Beach
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Zona Hotelera, Real Inn Cancun is within a 5-minute walk of Langosta Beach and within 15 minutes of other popular attractions like Tortuga Beach. This 160-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

Real Inn Cancun's 160 rooms provide free bottled water, laptop-compatible safes, and phones. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include ironing boards and desks.


Property features

Built in 2014, the brand new Real Inn Cancun offers an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center, a terrace, and laundry facilities.

Room options

Deluxe Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Executive Room, Lagoon View

1 Twin Bed | Sleeps 2

Deluxe Room, 2 Double Beds, Lagoon View

2 Double Beds | Sleeps 2

Deluxe Room, 1 King Bed, Lagoon View

1 King Bed | Sleeps 2

Guest reviews for Real Inn Cancun

Everyone (39) Couples (11) Family (6)
5
Business Business

Friendly, clean, beautiful views, great location. Four day stay and very satisfied.

By on Mar 22, 2020

1
Everyone

Taxi driver tried to threaten me because of a short ride coming from the hotel and the staff did nothing for my safety bad rooms very shady and unsafe do not recommend

By on Mar 13, 2020

Review comment responded on Mar 13, 2020

good morning We are sorry for the inconvenience, that is why we always suggest you to use the hotel taxis that are safe.

5
Partner Couples

Great service! People are really nice and always are willing to help.

By on Mar 12, 2020

4
Partner Couples

Low cost was good. No planed activities at the hotel, had to go elsewhere. Good service. Nice location. My Tracfone did not work on the Wi-Fi hotel system. Dennid A. Muirhead

By on Mar 2, 2020

2
Family

The pool was very nice and nicely located on the property. The dining room/restaurant was inviting and right by the water. It has a thatched roof and open air feeling that relaxes and let's our brain know it's vacation time. Those are the only features worth returning to.

By on Feb 27, 2020

5
Everyone

By on Dec 5, 2019

Review comment responded on Dec 11, 2019

Agradecemos por tomarse el tiempo en dejarnos su calificación, cada punto señalado será considerado para brindar el servicio que nuestros huéspedes se merecen. Atentamente, Juan Carlos Hernández Gerente de Recepción

5
Family

Room was clean and comfortable, location is also very good!

By on Nov 24, 2019

5
Family

The service was really good. The installations were fantastic and very comfortable.

By on Nov 20, 2019

Review comment responded on Dec 11, 2019

Agradecemos por tomarse el tiempo en dejarnos su calificación, cada punto señalado será considerado para brindar el servicio que nuestros huéspedes se merecen. Atentamente, Juan Carlos Hernández Gerente de Recepción

4
Friends Family

I think It was ok, average. ..........................

By on Oct 5, 2019

2
Partner Couples Business Business

The water was not running on the shower outlet and we made a report and we stayed three days and they never fix it so every time we took a shower on the water was flowing into the shower.

By on Sep 23, 2019

Review comment responded on Sep 27, 2019

We are very sorry and concerned about your troubles through your stay here at Real Inn Cancun. Regarding your problem, be sure we are working in the preventive maintenance of our hotel. Sincerelly, JuanCarlos Hernandez Front Desck Manager

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