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Recent guest reviews

The all inclusive resort was very clean and had great staff and accommodations.

Riu Palace was excellent. Friendly and courteous staff, food was great, and the resort was clean and well manicured.

The staff was wonderful. The entertainment staff was amazing. The property is clean and taken care of. The food was good, not great. I did leave the hotel to explore the area, and found that it was frustrating. Not the hotels fault in any way, but you can’t go two feet without vendors and street merchants yelling and trying to get you to buy. It makes in unpleasant to walk around of just explore the area.

The staff is great, the place is clean and the crowd they attract is fun. The food was terrible in every restaurant. I mean bad. There are 4 elevators and 1 didn't work for 6 days and another for 2 days. So, all those people trying to use 2 elevators was very inconvenient. The air conditioner in the ceiling leaked and in the middle of the night, I slipped and busted up my knee. I've been to Cancun 8 times and this was the worst food in all of my experiences.

Food wasn't has good as past stays.

Outstanding Customer Service!

Kept clean at all times

Beautiful, stunning area-food is phenomenal, drinks are incredible and the staff is so attentive! No complaints-we’ve been going here every other year for 6 years-there’s nothing better!

Beach, food, and shows....

If there’s such a rating as over 5 stars for this all inclusive adult only resort I would gladly give it. Luxury beyond imagination. We’ll definitely be back.

Staff was great. Always available.

Thoroughly enjoyed our stay here. Exceptional staff, clean facility, decent food for an all-inclusive place, and walkable to the clubs. Would recommend this place!

I love this resort we've stayed here before its beautiful wonderful staff, good food plenty of drinks. Love the beach and location of the resort! The only thing I would like to see more of is night entertainment. Every thing is very good. Will definitely go back for a 3rd time

Enjoyed

They do not remove the dust on tables at the room

Food was good …get to the buffet when it’s fresh …loved the bar in in my room! …really cool to have a choice between tequila, vodka, gin and rum with the mixers! …would definitely stay there again ❤️👍

Staff was great, service was excellent. Whatever I needed they accommodated me very quickly. The food was very good. The hotel itself need a bit of updates but nothing too big of a deal. I completely recommend Riu Palace Las Américas

love it.

Beds are horrible and the food is horrible.

Blvd. Kukulcan, Km 8.5 Cancun QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Zona Hotelera, Riu Palace Las Americas All Inclusive - Adults Only is adjacent to Plaza Caracol Mall and within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 372-room, 4-star property has 3 outdoor pools along with a full-service spa and 7 restaurants.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Enjoy dining at Don Roberto, one of 7 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Balconies, sitting areas, and minibars are also standard.


Property features

Guests of Riu Palace Las Americas All Inclusive - Adults Only have access to a full-service spa, 3 outdoor pools, and a gym. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and conference space.

Room options

Suite Vista al Mar Mexico

1 King Bed | Sleeps 2

Suite, Jetted Tub, Ocean View (B2C CAN)

1 King Bed | Sleeps 2

Suite Jacuzzi Vista al Mar Mexico

1 King Bed | Sleeps 2

Suite, Jetted Tub, Ocean View (B2C)

1 King Bed | Sleeps 2

Guest reviews for Riu Palace Las Americas All Inclusive - Adults Only

Everyone (114) Couples (107) Family (66)
5
Family Friends

The all inclusive resort was very clean and had great staff and accommodations.

By on Dec 2, 2022

5
Partner Couples

Riu Palace was excellent. Friendly and courteous staff, food was great, and the resort was clean and well manicured.

By on Nov 26, 2022

4
Everyone

The staff was wonderful. The entertainment staff was amazing. The property is clean and taken care of. The food was good, not great. I did leave the hotel to explore the area, and found that it was frustrating. Not the hotels fault in any way, but you can’t go two feet without vendors and street merchants yelling and trying to get you to buy. It makes in unpleasant to walk around of just explore the area.

By on Nov 17, 2022

3
Partner Couples

The staff is great, the place is clean and the crowd they attract is fun. The food was terrible in every restaurant. I mean bad. There are 4 elevators and 1 didn't work for 6 days and another for 2 days. So, all those people trying to use 2 elevators was very inconvenient. The air conditioner in the ceiling leaked and in the middle of the night, I slipped and busted up my knee. I've been to Cancun 8 times and this was the worst food in all of my experiences.

By on Nov 12, 2022

4
Partner Couples

Food wasn't has good as past stays.

By on Nov 2, 2022

5
Family

Outstanding Customer Service!

By , from San Diego on Oct 24, 2022

5
Partner Couples

Kept clean at all times

By on Oct 23, 2022

5
Friends

Beautiful, stunning area-food is phenomenal, drinks are incredible and the staff is so attentive! No complaints-we’ve been going here every other year for 6 years-there’s nothing better!

By on Oct 16, 2022

2
Family

Beach, food, and shows....

By on Oct 13, 2022

5
Partner Couples Friends

If there’s such a rating as over 5 stars for this all inclusive adult only resort I would gladly give it. Luxury beyond imagination. We’ll definitely be back.

By on Oct 6, 2022

Riu Palace Las Americas All Inclusive - Adults Only

Blvd. Kukulcan, Km 8.5, Cancun, QROO 77500
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