Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property
Adults-only beachfront property with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Buffet
Interior entrance
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 3

Suite Luxury with Sea View

  • 656 sq ft
  • Sleeps 2

Suite with Sea View

  • 753 sq ft
  • Sleeps 2

Suite Junior

  • 376 sq ft
  • Sleeps 3

Suite Junior

  • 376 sq ft
  • Sleeps 3

Suite Junior

  • 376 sq ft
  • Sleeps 3

Suite with Sea View

  • 753 sq ft
  • Sleeps 2

Junior Suite (M)

8.0 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (M)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (L)

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

8.8 out of 10
Excellent
(36 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (C)

8.2 out of 10
Very good
(53 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(278 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(451 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.2 out of 10
Wonderful
(39 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.8 out of 10
Exceptional
(8 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Junior

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • Sleeps 3

Suite with Sea View

  • 753 sq ft
  • Sleeps 2

Suite Luxury with Sea View

  • 656 sq ft
  • Sleeps 2

Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 3

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About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within 15 minutes of other popular attractions like Cancun Convention Center. This 372-room, 4-star property has 3 outdoor pools along with a full-service spa and 7 restaurants.

What's nearby

  • Plaza Caracol Mall - 2 min walk - 0.1 miles
  • Cancun Convention Center - 8 min walk - 0.5 miles
  • Caracol Beach - 9 min walk - 0.5 miles
  • Forum Beach - 11 min walk - 0.6 miles
  • Gaviota Azul Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪RIU (Lounge Bar) - ‬3 min walk
  • ‪El Faro - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Miramar - ‬3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Adults-only beachfront property with 3 outdoor pools
Guests of Hotel Riu Palace Las Americas - Adults Only- All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and conference space.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Balconies, sitting areas, and minibars are also standard. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

Are there all-inclusive rate plans at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, kayaking, and sailing.

How much does it cost to stay at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

As of Feb 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Las Americas - Adults Only- All Inclusive on Feb 25, 2026 start from $463.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What is there to do close to Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

This property is situated in Zona Hotelera within a short 2-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 12 minutes on foot from Gaviota Azul Beach. You'll also find La Isla Shopping Mall and Forum Beach within a short drive.

Will I be able to park at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Renova Spa is the property's spa and services include aromatherapy, body treatments, massages, and mani/pedis.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a casino?

No, Hotel Riu Palace Las Americas - Adults Only- All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Hotel Riu Palace Las Americas - Adults Only- All Inclusive good for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 7 restaurants.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Las Americas - Adults Only- All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

The closest major airport to Hotel Riu Palace Las Americas - Adults Only- All Inclusive is Cancun Intl. Airport (CUN), which is 14.9 mi away (25 minutes by car).

Are there rooms with balconies at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yes, every guestroom at Hotel Riu Palace Las Americas - Adults Only- All Inclusive comes with a balcony with some featuring sea or garden views.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive offer wedding services?

There are wedding services available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive if that's in your vacation plans.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3699 out of 5204 reviews
Rating 8 - Good. 952 out of 5204 reviews
Rating 6 - Okay. 286 out of 5204 reviews
Rating 4 - Poor. 116 out of 5204 reviews
Rating 2 - Terrible. 151 out of 5204 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Earl

Liked: Cleanliness, amenities, property conditions & facilities
Spotless resort excellent food great service
Stayed 3 nights in Jan 2026

10/10 Excellent

Bradley T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the buffet was great. And Catalina, our server, was excellent.
Stayed 5 nights in Jan 2026

8/10 Good

Nadine Lee

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff was wonderful.
Stayed 5 nights in Jan 2026

10/10 Excellent

diane Lynn

Stayed 4 nights in Nov 2025

10/10 Excellent

Paul Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service on the resort from the moment you arrive to the moment you leave is outstanding. Every employee goes above and beyond to ensure your stay is wonderful. The restaurants make you feel like a king and the food is unbelievable. We have been here numerous times and each time it gets better. We will be back soon.
Stayed 6 nights in Nov 2025

10/10 Excellent

Oscar F

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice hotel
Stayed 4 nights in Nov 2025

10/10 Excellent

Candido

Liked: Cleanliness, amenities, property conditions & facilities
Staff rooms are clean & friendly
Stayed 5 nights in Nov 2025

10/10 Excellent

sabrina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Nov 2025

10/10 Excellent

Angela Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the RIU Palace Las Americas.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very fun
Stayed 5 nights in Nov 2025

10/10 Excellent

Emir

Liked: Cleanliness, property conditions & facilities
Recommend for everyone bast service
Stayed 6 nights in Oct 2025

10/10 Excellent

Maher T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Oct 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Nov 2025

10/10 Excellent

Auvonett Fitzgerald, Bowie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This RIU is wonderful for entertainment. There is something to do every night in the hotel and the RIU parties (which they provide a free shuttle). The rooms are large and extremely well maintained. Service is great from the time you arrive. Food and drinks are always available. This was a great stay!!
Stayed 5 nights in Oct 2025

10/10 Excellent

harold

Stayed 5 nights in Oct 2025

8/10 Good

Heriberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good no kids
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward

Liked: Amenities
Fantastic service
Stayed 7 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful time, food was great ambience as well the only thing is that the drinks are watered down.
Stayed 3 nights in Oct 2025

8/10 Good

Linda K

Liked: Cleanliness, amenities, property conditions & facilities
This was our second time at this resort. The staff is helpful and friendly. The rooms are nice. I like the couch for another seating option. We will go there again.
Stayed 9 nights in Oct 2025

8/10 Good

Brent David, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff. Breakfast.
Stayed 7 nights in Oct 2025

2/10 Terrible

Assadullah

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
overpriced, restaurant hours were not convenient, buffet food not good or hygienic... beach access should be restricted to thieves, my phone got stolen in a blink of an eye, did not have a good experience at all.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Amazing everything
Stayed 6 nights in Oct 2025

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ 10/10 — Absolutely Incredible Stay! Me and my fiancé stayed Thursday through Sunday (left Monday afternoon), and this place completely exceeded our expectations. The room was massive, spotless, and beautifully designed — with an unreal ocean view. The water (we visited end of October/early November) was crystal clear and perfect. There was only one day with a bit of sea moss, but it wasn’t bad at all — we still swam and enjoyed every second. RIU really knows how to do it all. Whether you want to party, relax by the pool, enjoy the shows, or play games — they’ve got something for everyone. The energy and atmosphere were amazing. If I had to point out one minor thing, it would be that some of the dinner restaurants were hit or miss. There are about 6–7 options, and a few were absolutely fantastic while a couple were just okay — but honestly, it didn’t take away from the experience at all. The staff deserves a special shoutout — unbelievably friendly, accommodating, and genuinely happy to help. Just top-notch service all around. We’ll definitely be staying at more RIU locations around the world after this experience. HIGHLY recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kristian Lee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed numerous times. Best place for Adults in Cancun. I will be back.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
It all was great, of course as a Mexican person I’d like better menu in the cafeteria. But really all was great. Thanks to all the staff!!!
Stayed 4 nights in Oct 2025