Renovated Aloft Cancun

3.5 star property
Pet-friendly Cancun hotel connected to the convention center, steps from UltraMar Ferry Terminal

Choose dates to view prices

Photo gallery for Renovated Aloft Cancun

View from property
Property amenity
1 bedroom, minibar, in-room safe, desk
Lobby lounge
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet friendly

Explore the area

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪3 min walk‬
  • Caracol Beach
    ‪5 min walk‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

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Room options

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(13 reviews)
  • 309 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • 309 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

8.0 out of 10
Very good
(83 reviews)
  • 309 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed, Lagoon View

7.0 out of 10
Good
(14 reviews)
  • 309 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds, Ocean View

7.2 out of 10
Good
(15 reviews)
  • 309 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, Renovated Aloft Cancun is next to popular attractions like UltraMar Ferry Terminal and Cancun Convention Center. This 3.5-star hotel has 177 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Cancun and also close to Caracol Beach and La Isla Shopping Mall.

What's nearby

  • Cancun Convention Center - 3 min walk - 0.2 miles
  • Caracol Beach - 5 min walk - 0.3 miles
  • Gaviota Azul Beach - 6 min walk - 0.4 miles
  • Forum Beach - 6 min walk - 0.4 miles
  • La Isla Shopping Mall - 7 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mextreme - ‬5 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬2 min walk

About this property

Renovated Aloft Cancun

Pet-friendly Cancun hotel connected to the convention center, steps from UltraMar Ferry Terminal
Guests staying at Renovated Aloft Cancun enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, express check-in, and express check-out.
Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NOOK

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (1 inch wide)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 950 per accommodation, per night
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 60 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 270 for adults and MXN 135 for children
  • Pet fee: MXN 950 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Is free cancellation available at Renovated Aloft Cancun?

Renovated Aloft Cancun provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Renovated Aloft Cancun?

As of Jul 8, 2025, prices found for a 1-night stay for 2 adults at Renovated Aloft Cancun on Jul 14, 2025 start from $104.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Renovated Aloft Cancun?

This hotel is situated in Zona Hotelera within a 10-minute walk of Gaviota Azul Beach and Forum Beach. You'll also find La Isla Shopping Mall and Tortuga Beach within a short drive.

Is parking available on site at Renovated Aloft Cancun?

Yes, there is accessible parking available.

Does Renovated Aloft Cancun feature a casino?

No, Renovated Aloft Cancun doesn't have a casino.

Will I find an indoor pool at Renovated Aloft Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Renovated Aloft Cancun?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Renovated Aloft Cancun?

No, there isn't a spa tub at this hotel.

Does Renovated Aloft Cancun have a restaurant that serves breakfast?

Yes, Renovated Aloft Cancun serves continental breakfast for a surcharge each morning at NOOK.

Does Renovated Aloft Cancun allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Renovated Aloft Cancun for a fee of MXN 950 per accommodation, per night. The property also provides food and water bowls.

Does Renovated Aloft Cancun have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Renovated Aloft Cancun?

The closest major airport to Renovated Aloft Cancun is Cancun Intl. Airport (CUN), which is 14.5 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Renovated Aloft Cancun?

No, there aren't any guestrooms with balconies at Renovated Aloft Cancun.

Does Renovated Aloft Cancun have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Renovated Aloft Cancun.

Renovated Aloft Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 130 reviews
Rating 8 - Good. 32 out of 130 reviews
Rating 6 - Okay. 13 out of 130 reviews
Rating 4 - Poor. 6 out of 130 reviews
Rating 2 - Terrible. 5 out of 130 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was amazing. The staff members were very friendly and welcoming.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Vita

Stayed 3 nights in Apr 2025

10/10 Excellent

FANILOTIANA

Stayed 8 nights in Mar 2025

10/10 Excellent

Belal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Keegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not aware of the free Open Bar at the rooftop pool from 11a-11p. But did get ill from bad ice afterwards. Also, car park only fits compact cars, so glad we didn't have a suburban this trip! But overall great spot, comfortable rooms, good value. Would return.
Stayed 1 night in Mar 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When our flight was delayed we had to find another hotel to stay at. This hotel was great! The rooftop pool with a swim up bar was a good way to end our trip.
Stayed 1 night in Mar 2025

8/10 Good

carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

Tucker

Traveled with group
Liked: Cleanliness, staff & service
Very friendly and accommodating service!
Stayed 7 nights in Mar 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities

Bem localizado

Hotel entrega de acordo com o preço. Preço honesto e luxo honesto. O rapaz que leva as malas para o quarto foi super atencioso, deu dicas, desenhou um mapa apontando onde era bom conhecer, como entrar nas praias, e tirou todas as nossas dúvidas. Ele foi ótimo. Parabéns
Stayed 1 night in Mar 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice place with wonderful people
Stayed 5 nights in Mar 2025

8/10 Good

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

CARLA

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OLD NOT UPDATED . CHECK IN TIME WAS 3 O'CLOCK DID NOT GET TO MY ROOM UNTIL 4: 00 . BREAKFAST CHARGE WAS 12.OO DOLLARS AMERICAN MONEY . NO CONTINENTAL BREAKFAST 1 DIRTY TOWEL 2. NO SOAP
Stayed 4 nights in Mar 2025

4/10 Poor

Ana

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Shaza

Stayed 1 night in Mar 2025

4/10 Poor

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had a lot of inconvenience in my check-in I had to pay the night 2 times and in the morning my breakfast was denied even though I had included it in the booking. I have to go to the lobby again and verify that the breakfast was paid for. This happened 2 days since the next day it happened the same thing.
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

After check-in, all is good.

Crazy check-in rules. Everyone waiting in the lobby at 3pm for your name to be called. But a good hotel at a great price for the area. Close enough to everything you need but away from the noise of the Coco Bongo area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Tanish

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the hotel. The property is great
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at Aloft. It was conveniently located, quiet, and the staff was very polite. We really enjoyed the rooftop bar and the pool table with attached bar located in the lobby.
Stayed 4 nights in Mar 2025

10/10 Excellent

Charmeline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 3 nights in Mar 2025