Renovated Aloft Cancun

Pet-friendly Cancun hotel connected to the convention center, steps from UltraMar Ferry Terminal

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available
Bar
Housekeeping
Pet friendly

Explore the area

Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

Place, Cancun Convention Center
‪3 min walk‬
Place, Caracol Beach
‪5 min walk‬
Place, La Isla Shopping Mall
‪7 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪32 min drive‬

Room options

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room With Lagoon View

Sleeps 4

Aloft Two Queen Room With Ocean View

Sleeps 4

Aloft King Room with Lagoon View

Sleeps 2

Aloft King Room with Ocean View

Sleeps 2

Junior Suite With Lagoon View

Sleeps 2

Junior Suite With Ocean View

Sleeps 2

aloft, Room, 2 Queen Beds, Lagoon View

Very good

309 sq ft
Lagoon view
Sleeps 4
2 Queen Beds

aloft, Room, 1 King Bed, Non Smoking, Ocean View

Wonderful

309 sq ft
Ocean view
Sleeps 2
1 King Bed

aloft, Room, 1 King Bed, Lagoon View

Good

309 sq ft
Lagoon view
Sleeps 2
1 King Bed

aloft, Room, 2 Queen Beds, Ocean View

Good

309 sq ft
Ocean view
Sleeps 4
2 Queen Beds

aloft, Room, 2 Queen Beds

Very good

309 sq ft
Lagoon view
Sleeps 4
2 Queen Beds

Aloft Two Queen Room

Sleeps 4

aloft, Room, 1 King Bed

Excellent

Lagoon view
Sleeps 2
1 King Bed

Aloft King Room

Sleeps 2

About the neighborhood

Cancun

Located in Zona Hotelera, Renovated Aloft Cancun is next to popular attractions like UltraMar Ferry Terminal and Cancun Convention Center. This 3.5-star hotel has 177 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Cancun and also close to Caracol Beach and La Isla Shopping Mall.

What's nearby

Cancun Convention Center - 3 min walk - 0.2 miles
Caracol Beach - 5 min walk - 0.3 miles
Gaviota Azul Beach - 6 min walk - 0.4 miles
Forum Beach - 6 min walk - 0.4 miles
La Isla Shopping Mall - 7 min drive - 2.5 miles

Getting around

Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

‪Starbucks - ‬3 min walk
‪Hooters - ‬3 min walk
‪Lobby Bar - ‬3 min walk
‪Vips - ‬2 min walk
‪Mextreme - ‬4 min walk

About this property

Renovated Aloft Cancun

Pet-friendly Cancun hotel connected to the convention center, steps from UltraMar Ferry Terminal

Guests staying at Renovated Aloft Cancun enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, express check-in, and express check-out.

Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, safes, and phones are also available. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

4 outdoor pools, free cabanas, pool umbrellas

Pool
Hot Tub
Spa
Kids pool

$97 nightly

Nov 1 - Nov 2

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Wheelchair-accessible parking available
Onsite parking options include a carport

Food and drink

Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 135 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

NOOK

Things to do

24-hour gym
Billiards/pool table
Outdoor pool
TV in common areas

Family friendly

In-room crib
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

366 square feet of conference space
Meeting room

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Low-height counter and sink
Stair-free path to entrance
Transfer shower
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways (1 inch wide)

1 building
10 floors
Banquet hall
Built in 2013
Comprehensive recycling policy
No plastic coffee stirrers
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

42-inch LCD TV with cable/satellite channels

Food and drink

Minibar
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Desk
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: MXN 1140

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 1140

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for MXN 950 per accommodation, per night
Dogs and cats only
Food and water bowls are available

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: MXN 2000 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for continental breakfast: approximately MXN 270 for adults and MXN 135 for children
Pet fee: MXN 950 per accommodation, per night
Early check-in fee: MXN 1140 (subject to availability)
Late check-out fee: MXN 1140 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Cancun

Aloft Hotel Cancun

Cancun Aloft

Aloft Cancun Hotel

Frequently asked questions

Is free cancellation available at Renovated Aloft Cancun?

Renovated Aloft Cancun provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Renovated Aloft Cancun?

As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Renovated Aloft Cancun on Nov 9, 2025 start from $89.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Renovated Aloft Cancun?

This hotel is situated in Zona Hotelera within a 10-minute walk of Gaviota Azul Beach, Forum Beach, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find La Isla Shopping Mall and Tortuga Beach within a short drive.

Will I be able to park at Renovated Aloft Cancun?

Yes, there is accessible parking available.

Does Renovated Aloft Cancun feature a casino?

No, Renovated Aloft Cancun doesn't have a casino.

Will I find an indoor pool at Renovated Aloft Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Renovated Aloft Cancun?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Renovated Aloft Cancun have a hot tub?

No, there isn't a spa tub at this hotel.

Does Renovated Aloft Cancun have a restaurant that serves breakfast?

Yes, Renovated Aloft Cancun serves continental breakfast for a surcharge each morning at NOOK.

Does Renovated Aloft Cancun allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Renovated Aloft Cancun for a fee of MXN 950 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Renovated Aloft Cancun?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Renovated Aloft Cancun?

The closest major airport to Renovated Aloft Cancun is Cancun Intl. Airport (CUN), which is 14.5 mi away (24 minutes by car).

Are there rooms with balconies at Renovated Aloft Cancun?

No, at Renovated Aloft Cancun, there aren't any guestrooms that list a balcony.

Does Renovated Aloft Cancun have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Renovated Aloft Cancun.

Renovated Aloft Cancun Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Cesar

Traveled with partner

Oct 14, 2025

Liked: Staff & service

Disliked: Amenities

Arturo, the bartender is great, good attitude, he saved the bored experience by the pool

Stayed 4 nights in Jul 2025

10/10 Excellent

Jie

Traveled with family

Jul 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place

Stayed 3 nights in Jul 2025

10/10 Excellent

Mauro

Traveled with family

Jul 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2025

2/10 Terrible

juan

Jul 24, 2025

No water in my room

Stayed 1 night in Jul 2025

8/10 Good

Tapas

Jul 23, 2025

Stayed 5 nights in Jul 2025

8/10 Good

Tapas

Traveled with family

Jul 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staff needs to speak in english and be more responsive

Stayed 1 night in Jul 2025

10/10 Excellent

shuntara

Traveled with group

Jul 21, 2025

Liked: Amenities

This was my first out of the country i must say i enjoy my stay here the rooftop pool was a big plus very relaxing.

Stayed 2 nights in Jul 2025

8/10 Good

Alex

Jul 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

2/10 Terrible

Mike

Jul 17, 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Do not stay here

Air conditioner did not work when we got in the room. They tried to fix it. We went to dinner and came back three hours later and it was hotter in the room than it was in the hallway. They didn’t want to move us until I asked for a refund. They said they had no more rooms and miraculously they found one. We never stay there again. And they offered no compensation and it was a big problem. Had to move all our stuff at 10 o’clock at night. We left the next day.

Stayed 1 night in Jul 2025

2/10 Terrible

Carolina, Grand Prairie

Jul 16, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Lied about canceling my reservation even though it was canceled in advance. I lost my money.

Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Traveled with family

Jul 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property with amazing amenities. The beds were very comfortable which is a plus for me. Very close to all the activities in Cancun. Will definitely stay again

Stayed 1 night in Jul 2025

2/10 Terrible

Monica

Business traveler, Traveled with partner

Jul 9, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel needs a better cleaning system! Found roaches in our room by the coffee pot! No apologies at all

Stayed 1 night in Jul 2025

8/10 Good

Daja Rosemary, Portland

Traveled with group

Jul 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was very helpful and the room was fine, but the suit conditioning would not allow adjustments so we had to toggle it off and on otherwise we would be freezing. The room Needs more place for suitcases

Stayed 4 nights in Jul 2025

10/10 Excellent

Joanna Vazquez

Jul 5, 2025

Great customer service! Would go back again!

Stayed 5 nights in Jun 2025

10/10 Excellent

CHARLES

Jul 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Jun 29, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Dora

Traveled with family

Jun 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

location was important and Alof was in the center of restaurants and shops.

Stayed 1 night in Jun 2025

8/10 Good

Mourad

Traveled with family

Jun 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall a good hotel in the hotel zone, staff are professional and courteous. We had a giant flight delay but they accommodated us with zero issues. I recommend if you want to stay somewhere central.

Stayed 3 nights in Jun 2025

10/10 Excellent

Amandeep

Jun 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location, staff and overall experience. The room wasn’t clean and one of the towel was dirty. They should inspect towels and sheets before putting them in the rooms. Thanks

Stayed 3 nights in Jun 2025