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Recent guest reviews

I didn’t like the fact that they didn’t offer any washcloths, the bathroom had a sewer smell. No English tv channels and no menus in English to order food and drinks, but Staff was awesome and very nice.

The bartender Israel was very nice I really like the location but the jaccuzzi didn’t work properly we called maintenance but they didn’t fix the water leaking so we didn’t use it also the room had cockroaches the view was nice but I don’t want to bring roaches to my house :/ Thanks

Great location, walking distance from Coco Bongo and all downtown spots.

Beautiful property awesome views Good bar

We waited for more that 45 min for our room and the never offering water or soda !!! Even on the cheapest hotel do it.

Family friendly, this our second time staying here & we love it.

There is construction or repairs going on at the property and they’re working with power tools since early in the am on a Sunday!! Woke us up. Elevators not working properly. Water temperature in the shower goes cold really quickly, tv not working. Very uncomfortable pillows. On the plus side, friendly staff

Facility is overdue for remodeling and staff was unfriendly

We stayed in the pent house. It was smaller than we thought. For the price we paid it should have been all inclusive.

Great place to stay. Nice greeting staff but some of the pools were closed

Location was fantastic nearby to food and souvenir shops! Room was pretty nice and the AC worked great! The AC unit broke on our 2nd day but they had it repaired within 15 mins of reporting it! Gorgeous ocean view room with comfortable room and awesome pools and swings around the property. Wifi wasn’t quick enough to stream video content but everything else was great!

Daniel, is thier handy dandy guide to the area. He knows all! If you have an inkling of an idea of something to to he can plan it all and get you sorted!

Non

Unfriendly staff. Old property.

Poor customer service. Front desk clerk was not friendly. Gave us a room that had a non-functional bathroom and Also have bed bugs!!! Hotel needs better management and better maintenance.

Is super nice, very beautiful

Great value for the price!

Hotel was okay. Shower pressure were like none exinsistant. The elevators barely worked and kept shutting while there were people in trying to get in. Please fix them lol

Location is the most for this hotel. You are steps for the night clubs ,stores and restaurants. The rooms are very comfortable. This is a great choice if you want to be out all day and enjoy night time in Cancun. People from reception are very helpful as well. They helped me without a problem to print important papers in order to come back to USA.

The front beach was beautiful! I didn’t like the s

Boulevard Kukulcán km 9 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Located in Zona Hotelera within 2 miles (3 km) of La Isla Shopping Mall, Ocean Dream Cancun by GuruHotel is within a few miles (5 km) of other popular sights such as Tortuga Beach. This 67-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ceiling fans, laptop-compatible safes, and phones are other standard amenities.


Property features

2 outdoor pools, free WiFi in public areas, and a spa tub are featured at Ocean Dream Cancun by GuruHotel. There's free parking, and an airport shuttle (available 24 hours) for MXN 1268 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach hotel include free use of bicycles, a terrace, and a TV in a common area.

Room options

Room, 1 Bedroom, Ocean View

2 Double Beds and 1 Twin Sofa Bed | Sleeps 5

Penthouse, 2 Bedrooms, Balcony

2 Double Beds and 2 Twin Sofa Beds | Sleeps 6

Deluxe Room, Multiple Beds

2 Double Beds and 1 Twin Sofa Bed | Sleeps 5

Premier Room

1 King Bed, 2 Double Beds and 1 Twin Sofa Bed | Sleeps 6

Guest reviews for Ocean Dream Cancun by GuruHotel

Everyone (21) Couples (9) Family (10)
4
Partner Couples

I didn’t like the fact that they didn’t offer any washcloths, the bathroom had a sewer smell. No English tv channels and no menus in English to order food and drinks, but Staff was awesome and very nice.

By on Jul 26, 2022

Review comment responded on Jul 27, 2022

Hello. Thank you for your comments, we had towels in the bedroom, the tv has a few channels in english, and also have the menu in spanish and english.

4
Friends

The bartender Israel was very nice I really like the location but the jaccuzzi didn’t work properly we called maintenance but they didn’t fix the water leaking so we didn’t use it also the room had cockroaches the view was nice but I don’t want to bring roaches to my house :/ Thanks

By on Jul 6, 2022

Review comment responded on Jul 6, 2022

Hello, thank you for your comments, it help us to improve.

4
Partner Couples

Great location, walking distance from Coco Bongo and all downtown spots.

By on May 17, 2022

Review comment responded on Jun 11, 2022

Hello, thank you for your comments, it help us to improve.

1
Family

Beautiful property awesome views Good bar

By on Apr 7, 2022

Review comment responded on Apr 8, 2022

Dear Guest We appreciate your comment we hope you come back soon

2
Family

We waited for more that 45 min for our room and the never offering water or soda !!! Even on the cheapest hotel do it.

By on Feb 27, 2022

Review comment responded on Feb 28, 2022

Thank you for your comments

5
Family

Family friendly, this our second time staying here & we love it.

By on Jan 24, 2022

Review comment responded on Jan 24, 2022

Hope you see you soon again :) Thank you

3
Family

There is construction or repairs going on at the property and they’re working with power tools since early in the am on a Sunday!! Woke us up. Elevators not working properly. Water temperature in the shower goes cold really quickly, tv not working. Very uncomfortable pillows. On the plus side, friendly staff

By on Sep 26, 2021

Review comment responded on Sep 28, 2021

Hello, thank you for your comments, it help us to improve.

1
Friends

Facility is overdue for remodeling and staff was unfriendly

By , from Ft pierce on Sep 21, 2021

Review comment responded on Sep 28, 2021

Hello, thank you for your comments, it help us to improve.

3
Everyone

We stayed in the pent house. It was smaller than we thought. For the price we paid it should have been all inclusive.

By on Aug 22, 2021

Review comment responded on Sep 24, 2021

Gracias por sus comentarios, nos ayudan para identificar los puntos a mejorar.

4
Partner Couples

Great place to stay. Nice greeting staff but some of the pools were closed

By on Aug 18, 2021

Review comment responded on Sep 24, 2021

Gracias por sus comentarios, nos ayudan para identificar los puntos a mejorar.

Ocean Dream Cancun by GuruHotel

Boulevard Kukulcán km 9, Cancun, QROO 77500
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