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Live Aqua Cancun - Adults Only - All-Inclusive

5.0 star property
Adults-only beachfront property with 7 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Aerial view
Property video
Executive lounge
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    ‪2 min walk‬
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Marlin Beach
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
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Room options

View all photos for Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

9.0 out of 10
Wonderful
(4 reviews)
  • 364 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Beach/ocean view

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

9.8 out of 10
Exceptional
(25 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(20 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • 364 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.0 out of 10
Very good
(19 reviews)
  • 364 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

9.8 out of 10
Exceptional
(35 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Garden View

9.6 out of 10
Exceptional
(19 reviews)
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking, Garden View

9.4 out of 10
Exceptional
(41 reviews)
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace, Oceanfront

Premium Room, 1 King Bed, Terrace, Oceanfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(10 reviews)
  • 461 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Terrace, Oceanfront

Premium Room, 2 Double Beds, Terrace, Oceanfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Terrace, Oceanfront

9.6 out of 10
Exceptional
(10 reviews)
  • 471 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Honey Moon)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Honey Moon)

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Tierra)

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Premium Room, 1 King Bed, Partial Ocean View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Partial Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • 353 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Viento)

Suite (Viento) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Viento)

10.0 out of 10
Exceptional
(1 review)
  • 649 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Wellness Aqua)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Wellness Aqua)

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 353 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, Live Aqua Cancun - Adults Only - All-Inclusive is within a 5-minute walk of La Isla Shopping Mall and within 15 minutes of other popular attractions like Hotel Zone Beaches. This 371-room, 5-star property has 7 outdoor pools along with a full-service spa and 8 restaurants.

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 3 min walk - 0.2 miles
  • Marlin Beach - 6 min walk - 0.4 miles
  • Cancun Convention Center - 8 min drive - 2.5 miles
  • Gaviota Azul Beach - 8 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Duna Pool Bar - ‬4 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Andiamo - ‬8 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Cambalache - ‬3 min walk

About this property

Live Aqua Cancun - Adults Only - All-Inclusive

Adults-only beachfront property with 7 outdoor pools
Guests of Live Aqua Cancun - Adults Only - All-Inclusive have access to a full-service spa, 7 outdoor pools, and a nightclub. If you drive, put free valet parking to good use. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include karaoke, a gym, and a sauna.
Guests can expect free WiFi and 65-inch Smart TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Free minibar items, furnished balconies, and espresso makers are also standard. Change of towels is available on request.
7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • AZUR
  • Hidden Garden
  • MB
  • SIE7E
  • Varenna

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,564 square feet of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Reception hall
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per night
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.16 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Frequently asked questions

Can I book all-inclusive rates at Live Aqua Cancun - Adults Only - All-Inclusive?

Live Aqua Cancun - Adults Only - All-Inclusive is an all-inclusive resort and rates come with all meals. Activities include tennis, volleyball, and bartending classes.

How much does it cost to stay at Live Aqua Cancun - Adults Only - All-Inclusive?

As of Jun 30, 2025, prices found for a 1-night stay for 2 adults at Live Aqua Cancun - Adults Only - All-Inclusive on Jul 7, 2025 start from $471.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Live Aqua Cancun - Adults Only - All-Inclusive?

Live Aqua Cancun - Adults Only - All-Inclusive offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Live Aqua Cancun - Adults Only - All-Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of La Isla Shopping Mall and Hotel Zone Beaches. You'll also find Forum Beach and Gaviota Azul Beach within a short drive.

Will I be able to park at Live Aqua Cancun - Adults Only - All-Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and electric car charging are also available for guests.

Is a spa located at Live Aqua Cancun - Adults Only - All-Inclusive?

Feel Harmony Spa is the property's spa and services include prenatal massages, deep-tissue massages, detox wraps, and hydrotherapy.

Does Live Aqua Cancun - Adults Only - All-Inclusive feature a casino?

No, Live Aqua Cancun - Adults Only - All-Inclusive doesn't have a casino.

Will I find an indoor pool at Live Aqua Cancun - Adults Only - All-Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Live Aqua Cancun - Adults Only - All-Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a beach bar and 7 outdoor pools with some guestrooms featuring Champagne service.

Does Live Aqua Cancun - Adults Only - All-Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Live Aqua Cancun - Adults Only - All-Inclusive feature a restaurant that includes a breakfast menu?

Yes, Live Aqua Cancun - Adults Only - All-Inclusive has 8 restaurants, and serves free cooked-to-order breakfasts each morning.

Will Live Aqua Cancun - Adults Only - All-Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Live Aqua Cancun - Adults Only - All-Inclusive for a fee of USD 100 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Live Aqua Cancun - Adults Only - All-Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Live Aqua Cancun - Adults Only - All-Inclusive?

The closest major airport to Live Aqua Cancun - Adults Only - All-Inclusive is Cancun Intl. Airport (CUN), which is 12.4 mi away (20 minutes by car).

Can I book a room with a balcony at Live Aqua Cancun - Adults Only - All-Inclusive?

Yes, every guestroom at Live Aqua Cancun - Adults Only - All-Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Live Aqua Cancun - Adults Only - All-Inclusive host weddings?

Take advantage of the wedding venue at Live Aqua Cancun - Adults Only - All-Inclusive if you plan to say "I do" during your trip.

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1311 out of 1787 reviews
Rating 8 - Good. 257 out of 1787 reviews
Rating 6 - Okay. 144 out of 1787 reviews
Rating 4 - Poor. 35 out of 1787 reviews
Rating 2 - Terrible. 40 out of 1787 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jenny

Stayed 3 nights in Mar 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 4 nights in Feb 2025

6/10 Okay

Maral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable. The staff were fabulous and super helpful. The room was fantastic and food was good. Housekeeping took great care of our room and we were never without anything. Great beach and pools as well. The only thing that I didn’t care for were some hidden optional expenses. For example, cabanas must be rented daily and there are a lot of them, which makes finding lawn chairs with shade more difficult than the typical all inclusive. Also, most restaurants had what was included and then optional add-ons like other wines. Lastly, one restaurant isn’t included at all in the all inclusive pricing. I haven’t encountered as much optional additional charges at other all inclusives and wish I had known all that when I booked.
Stayed 5 nights in Mar 2025

6/10 Okay

Nahid Mahmoudian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a good experience since the staff were very friendly and helpful. I wasn’t happy that so many beds by the pool were not free and had to pay 80 dollars every day for it. Additionally, the food was average overall.
Stayed 4 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Stayed 5 nights in Mar 2025

4/10 Poor

Thomas

Traveled with group
Liked: Cleanliness
The rooms are nice. The drinks are watered down terribly and the food was edible but not that great. The only good meal I had was a lobster tail that I payed 150 dollars for. Unless you eat hotdogs, hamburgers, and grilled chicken everything else was nasty! All I ate while there was chicken legs from the pool grill everyday. No good fruit. They are watering down their alcohol so bad here that by the time you do get a buzz you feel disgusted because of all the mixer you have drank. We had a wonderful experience with the staff at the beach! Ask for David he will take care of you if you sit at beach. He was only good part of this resort. Crowd is very old and entertainment was boring.
Stayed 3 nights in Mar 2025

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beach , pool , food , amazing staff... 5 stars!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosa, Greenwood

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 7 nights in Mar 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and professional. The property was beautiful and we had a wonderful, relaxing time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, as always.
Stayed 5 nights in Feb 2025

6/10 Okay

Michael

Food wasn’t great and hotel felt like they were trying to save $$$$ in every corners. Didn’t love it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Maynard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night stay, beautiful beach, fun pool. Reserve your pool chairs and cabana early, but there’s plenty of other options if you don’t want a daybed. We also left a couple valuable items in the hotel room and I reached out a week later after we arrived at home and they were very helpful and getting it back to us.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I don’t have anything bad to say about the staff or the resort. It was great. If you are looking to party, this place isn’t for you. It is relaxing and calm.
Stayed 4 nights in Mar 2025

10/10 Excellent

Griselda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is adults only. Very clean. Bed was so comfy. Food is great but best of all the service is excellent!
Stayed 3 nights in Mar 2025

8/10 Good

Stacey M

Traveled with family
Liked: Cleanliness
We appreciated the housekeeping staff and how diligent they were each day to thoroughly clean our rooms. Loved the turn down service each evening and how they would replenish bath towels and tidy the room. The food in the restaurants was good. The breakfast buffet very good and lots of selections. What I believe needs improvement is some of the pools needed attention. Some were not as clean as the others. Limited seating available by the pools unless you were willing to pay for a cabana. I did not like being asked about paying for outside entertainment several times while trying to relax at the property. If you pay for a cabana on the beach, you cannot get or bring food down to the cabana. It seems as if who you know matters so you can get seating in prime locations by the pools. I did not like being able to make reservations for dinner. Two of the 5 nights we were there we opted to eat a late lunch and skip diner since there was a 2 hour wait. Dinners are first come first served. Not something I was used to with a 5-star resort. I felt there was a Suttle hint to tip for everything at this all-inclusive resort which was uncomfortable at times. I was disappointed that we could not use the spa unless we paid for a treatment. No day passes, Spa was limited and could use some enhancements. I paid for 3 facials for myself, and 2 daughters and they were good. The club was fun, but very crowded and had limited seating. Music was way too loud in the club.
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and guests. Everyone is so pleasant. Pretty awesome food for an all inclusive. Jose’s ribs on the grill are amazing. Loved the hot dogs too. Lunch at azur was awesome. Our butlers Maggie and Arturo were great. Room was beautiful. I lost my gold necklace while we were there and i didnt realize until the next day. I called the front desk and amazingly, security brought it up to our room. Says a lot about the fellow guests and staff that the necklace was returned to me. Was so happy about that. We will be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ann L

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding, the food, the hospitality was really nice.
Stayed 6 nights in Mar 2025

8/10 Good

Jennifer, Woodbury

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool was great. The infinity pool that is just 30 seconds to the ocean is the most amazing part of this entire property. If you prioritize a great pool than LIVE Aqua is worth it. Beach, food and staff all were average. The actual restaurants though were way nicer than you average AI resort. They all had their own unique vibe and felt special not low budget in the least. The rooms with a veranda were the best we’ve ever experienced. Modern, spacious and amazingly never humid and wet inside.Weve been to many AI’s and LIVE Aqua gets a solid A over-all.
Stayed 5 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is well maintained. The staff was great!!
Stayed 5 nights in Mar 2025

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