Viva Maya by Wyndham, A Trademark All Inclusive Resort

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

5 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
All inclusive
Bar
Housekeeping
Spa

Explore the area

Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

Place, Playacar Golf Club
‪11 min walk‬
Place, Quinta Avenida
‪3 min drive‬
Place, Xcaret Eco Theme Park
‪9 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Garden, 1 King Bed, Non-Smoking

Very good

391 sq ft
Sleeps 3
1 King Bed

Accessible Room, 1 Queen Bed, Non-Smoking

Wonderful

391 sq ft
Sleeps 2
1 Queen Bed

Superior Room, 1 King Bed, Non Smoking, Pool View

Sleeps 3
1 King Bed

Superior Ocean, 2 Queen Beds, Non-Smoking

Very good

391 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Superior Room, 2 Queen Beds, Non Smoking, Pool View

Exceptional

Sleeps 4
2 Queen Beds

Deluxe, 2 Queen Beds, Non-Smoking

Very good

428 sq ft
Sleeps 4
2 Queen Beds

Superior Garden, 2 Queen Beds, Non-Smoking

Very good

391 sq ft
Sleeps 4
2 Queen Beds

Superior Ocean, 1 King Bed, Non-Smoking

Exceptional

391 sq ft
Ocean view
Sleeps 3
1 King Bed

Room Superior with Garden View

301 sq ft
Sleeps 4

Room Superior with Ocean View

301 sq ft
Ocean view
Sleeps 4

Room Superior with Pool View

301 sq ft
Sleeps 4

Room Superior with Ocean View

301 sq ft
Ocean view
Sleeps 4

Room Deluxe with Garden View

301 sq ft
Sleeps 4

Room Deluxe with Garden View

301 sq ft
Sleeps 4

Room Superior with Garden View

301 sq ft
Sleeps 4

About the neighborhood

Playa del Carmen

Located in Playacar within 2 miles (3 km) of Quinta Avenida, Viva Maya by Wyndham, A Trademark All Inclusive Resort is within a few miles (5 km) of other popular sights such as Playacar Golf Club. This 604-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

Playacar Golf Club - 11 min walk - 0.6 miles
Playacar Beach - 14 min walk - 0.8 miles
Quinta Avenida - 3 min drive - 1.8 miles
Xplor Theme Park - 6 min drive - 4.0 miles
Xcaret Eco Theme Park - 9 min drive - 5.3 miles

Getting around

Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

‪Viva Wyndham Maya - ‬1 min walk
‪La Terraza - ‬1 min walk
‪Bar Arrecife - ‬14 min walk
‪rosa roja - ‬6 min walk
‪Turquesa - ‬8 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Guests of Viva Maya by Wyndham, A Trademark All Inclusive Resort have access to a full-service spa, 3 outdoor pools, and a gym. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this all-inclusive property include a sauna, free WiFi in public areas, and an outdoor tennis court.

Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Balconies, safes, and phones are other standard amenities. Change of towels is available on request.

3 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
All inclusive
Spa
Kids pool

$357 nightly

Sep 27 - Sep 28

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free self parking on site

Food and drink

3 bars/lounges
5 restaurants
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Cosmopolita by Viva
Hacienda Don Diego
La Terraza
Miramare
Portofino

Things to do

3 outdoor pools
Archery
Beach volleyball
Beach yoga
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Outdoor tennis court
Playground
Rock climbing
Rowing/canoeing
Sauna
Scuba diving
Tennis lessons
Windsurfing

Family friendly

3 outdoor pools
Children's games
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Mini-fridge
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

18,977 square feet of conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Garden
On the beach
On the waterfront
Pool loungers
Terrace

Full-service spa

4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No elevator
Tile flooring in room
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible restaurant

3 floors
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

55-inch LED TV with premium cable channels

Food and drink

Mini-fridge

Access via exterior corridors
Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: USD 2.77 per accommodation, per night

The charges below are included in your overall room price:

New Year's Eve gala dinner fee
New Year's Day gala dinner fee
Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Frequently asked questions

Can I book all-inclusive rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Viva Maya by Wyndham, A Trademark All Inclusive Resort on Sep 27, 2025 start from $317.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Viva Maya by Wyndham, A Trademark All Inclusive Resort provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Viva Maya by Wyndham, A Trademark All Inclusive Resort?

This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Playacar Beach within a short drive.

Is there parking available at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a casino?

No, Viva Maya by Wyndham, A Trademark All Inclusive Resort doesn't have a casino.

Is there an indoor pool at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Viva Maya by Wyndham, A Trademark All Inclusive Resort good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 5 restaurants.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a hot tub?

Yes, this all-inclusive property offers private spa tubs in some guestrooms.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a restaurant with a breakfast menu?

Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort has 5 restaurants, and serves breakfast for a surcharge.

Will Viva Maya by Wyndham, A Trademark All Inclusive Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viva Maya by Wyndham, A Trademark All Inclusive Resort.

Are there connecting rooms at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Viva Maya by Wyndham, A Trademark All Inclusive Resort?

The closest major airport to Viva Maya by Wyndham, A Trademark All Inclusive Resort is Cozumel Intl. Airport (CZM), which is 20.3 mi away (255 minutes by car).

Are there rooms with balconies at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, every guestroom at Viva Maya by Wyndham, A Trademark All Inclusive Resort comes with a balcony with some featuring ocean or garden views.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Viva Maya by Wyndham, A Trademark All Inclusive Resort.

Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

8.0

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Claudiu

Traveled with family

Jun 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Theybare doing an amazing job cleaning the sargassum, too bad they have the other hotels next to them that are doing a terrible job.

Stayed 4 nights in Jun 2025

10/10 Excellent

Sabrina

Traveled with family and small children

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Personnal are nice, the bedroom is always clean and the food excellent. Restaurant Mexicain is the best one on the resort.

Stayed 6 nights in Jun 2025

10/10 Excellent

Aaron Sydnie

Traveled with family

Jun 26, 2025

Liked: Amenities

Loved the proximity to the beach.

Stayed 6 nights in Jun 2025

6/10 Okay

NURI

Traveled with family

Jun 23, 2025

The beach was dirty, with sargazo and brown color. The food had not variety. The personnel was not friendly, and even m when I asked for a drink, the worker told me it was self service, but with bad attitude. The best one, and honoring the Mayan roots was Noe. He was friendly, educated and always trying his best to serve us promptly.

Stayed 6 nights in Jun 2025

8/10 Good

Maria Guadalupe

Traveled with group, Traveled with family

Jun 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

En las áreas comunes los baños no tienen aire acondicionado, ni siquiera un ventilador y el calor es insoportable. Los cockteles con alcohol son solo jarabe dulce no están bien preparados. Necesitan poner una malla para el sargazo en la playa el olor a podrido por tanto sargazo en la playa fue horrible. Ni siquiera se antojaba estar tomando el sol junto a la playa.

Stayed 6 nights in Jun 2025

8/10 Good

Tara

Traveled with family

Jun 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Was perfect for a six day relaxing getaway. I did request a room away from the action (quiet location) room through Expedia, at time of booking, that was not accommodated- which was a bit disappointing- but certainly didn’t greatly impede much.

Stayed 6 nights in Jun 2025

8/10 Good

Ximena Katiana

Traveled with family

Jun 20, 2025

Liked: Cleanliness

The property was beautiful

Stayed 3 nights in Jun 2025

2/10 Terrible

Sharon Renae

Traveled with group

Jun 19, 2025

Disliked: Cleanliness

The rooms did not have any drinks in the mini fridge, most resorts have water, beer and soda. The buffet food was the worst I’ve ever experienced in 14 years of going to Mexico. The grounds were beautiful and well maintained but the service was terrible. No room service and I got violently ill and had to check out two days early and I was not able to get a refund for these days. The cab/taxie service was terrible, double what I should have paid. In all, I will never go back to this chain of resorts.

8/10 Good

TANJA, carmichael

Jun 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 7 nights in Jun 2025

10/10 Excellent

Alexis Tatiana

Jun 19, 2025

Stayed 5 nights in May 2025

8/10 Good

Jenelle

Traveled with partner

Jun 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn't like that when i first got there, they didn't show me where my room was so I got lost and it was hot and i was very tired since i had been up since 1am. Other than that, the place is very clean and the staff is amazing...... i would return there again for a future vacation

Stayed 7 nights in Jun 2025

10/10 Excellent

Natalie

Traveled with family

Jun 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

All the staff was super kind

Stayed 5 nights in May 2025

8/10 Good

Michael, Cedar Creek

Traveled with family and small children

Jun 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We have been going here and the Azteca three doors down for 20 years. We love them both. We like that it is not a high-priced bougie place. keep it up, Wyndham. We have been Club Viva members for almost 15 years and love the value.

Stayed 7 nights in Jun 2025

6/10 Okay

David, Coquitlam

Traveled with family

Jun 2, 2025

Liked: Cleanliness, staff & service

Facility was difficult to navigate with a wheelchair

Stayed 6 nights in May 2025

10/10 Excellent

Roman Antoni

May 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very good

Stayed 6 nights in May 2025

8/10 Good

Scott

May 29, 2025

Liked: Staff & service, amenities, property conditions & facilities

I have been to this region many, many times. I've not been to Playa del Carmen in many years; I usually stay further south. One thing to keep in mind, the main buffet is upstairs and there is no elevator. That made it very difficult for people who are especially overweight and for elderly in wheelchairs. There is a ramp so that people can go upstairs that way. But it was awful for a lot of people since it was literally, an uphill battle to get food. The pools could really use some attention. Especially, the adult pool. The first day I reported it to the front desk, and very little was done. There was a scum/film across the surface of the pool. And the tile at the water line, was completely gross with gunked up body oil, suntan oil, filth. I would never put my head under water in that pool. They never really addressed the issue. I even have photos if I can post them at some point. The specialty restaurants were very nice. I enjoyed the Italian restaurant one night. The housekeepers did a very good job and took great care of the rooms. Yhe landscape throughout the entire hotel was very, very nice.

Stayed 4 nights in May 2025

8/10 Good

Pierpaolo

May 28, 2025

Stayed 8 nights in May 2025

10/10 Excellent

Janice

Traveled with group, Traveled with partner

May 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our second time at Viva Maya and we will be there again and again and again! We highly recommend this resort because of it's size, cleanliness and the staff. Thank you so much for another amazing week.

Stayed 7 nights in May 2025

10/10 Excellent

cinzia

Traveled with family

May 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a wonderful stay!

Great stay at a wonderful hotel. Clean, good food , fun activities , workers always super polite!

Stayed 3 nights in May 2025

10/10 Excellent

Lesa Lenda, McMurray

May 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Apr 2025

10/10 Excellent

Rachel

Traveled with group, Traveled with family

May 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is out third time staying at Viva Wyndham Maya. The beach area is excellent! There are plenty of loungers in the shade and they are on top of taking the sargassum. The pool is nice but we usually spend all of our time at the beach The staff at this hotels are very friendly. The animation team is a lot of fun and there are lots of activities planned throughout the day. We haven't had much luck with getting a reservation at the a la cart restaurants because we have only been here for 3-night trips. The buffet has a variety of tasty food and the snack bar always has hamburgers and other items available. I really like the size of this resort. It isn't too big and you can easily walk everywhere. I would definitely stay here again.

Stayed 3 nights in May 2025

10/10 Excellent

antonio, venice

Traveled with family

May 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Highly recommended

Stayed 6 nights in May 2025

8/10 Good

Pamela

Traveled with group

May 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Asked for room without stairs and I got one that was hard to get too. Been many times but did not like area of room. Too hard with steps

Stayed 4 nights in May 2025

6/10 Okay

Ashley, Franklin Park

Traveled with partner

May 11, 2025

Liked: Cleanliness

There were a large group of unruly students here during our stay which put a damper on our experience. I would probably not stay here again because of it. They were vomittng all over the resort and picking fights with one another and just acting like idiots in the bar. I also found that the adult pool was not properly cleaned. Lots of leaves and dead bugs floating in the pool made it a very unpleasant to be in. It was a nice quiet area away from the action of the resort if one wanted to disconnect though without dealing with annoyances on the other side of the resort. On the positive side, the beach and pool in the main area was nice. Nightly shows were very entertaining. Restaurants and the food selection was not very good in our opinion.

Stayed 5 nights in May 2025