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BlueBay Grand Esmeralda All Inclusive

4.0 star property

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Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach towels
Suite, 1 King Bed, Jetted Tub (Emerald) | Garden
On the beach, white sand, sun loungers, beach towels
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Place, Gran Coyote Golf
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Garden View

  • Garden view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

  • Garden view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Pool Access, Garden View (Emerald)

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

  • Partial ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

  • Ocean view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Riviera Maya, BlueBay Grand Esmeralda All Inclusive is 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course and within a 10-minute drive of other popular attractions like Gran Coyote Golf. This 979-room, 4-star property welcomes guests with 3 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 2.9 miles
  • Tres Rios Ecopark - 9 min drive - 2.4 miles
  • Gran Coyote Golf - 9 min drive - 4.7 miles
  • Playa Paraiso Golf Course - 12 min drive - 7.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 12 min drive - 8.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Black & White - ‬1 min walk
  • ‪Seafood - ‬17 min walk
  • ‪Beach Bar - ‬6 min walk
  • ‪Festival - ‬1 min walk
  • ‪Jaal-Ha - ‬17 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

Guests of BlueBay Grand Esmeralda All Inclusive enjoy 3 outdoor pools, a children's pool, and a gym. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include outdoor tennis courts, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Free minibar items, balconies or patios, and ceiling fans are other standard amenities.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Pool
  • Hot tub
  • Breakfast included
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8.2 out of 10, Very Good, 4,449 reviews
$166 nightly
The price is $209
Jun 3 - Jun 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 008-007-000898/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rates at BlueBay Grand Esmeralda All Inclusive?

BlueBay Grand Esmeralda All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on Jun 13, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at BlueBay Grand Esmeralda All Inclusive?

BlueBay Grand Esmeralda All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do around BlueBay Grand Esmeralda All Inclusive?

This property is situated in Riviera Maya, close to Maroma Beach, Tres Rios Ecopark, and El Camaleón Mayakoba Golf Course. You'll also find Gran Coyote Golf and Virgen Beach within a short drive.

Is there parking available at BlueBay Grand Esmeralda All Inclusive?

Yes, uncovered self parking is offered for free at the property.

Is there a spa available at BlueBay Grand Esmeralda All Inclusive?

BlueBay Spa is the property's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does BlueBay Grand Esmeralda All Inclusive have a casino?

No, BlueBay Grand Esmeralda All Inclusive doesn't have a casino.

Will I find an indoor pool at BlueBay Grand Esmeralda All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is BlueBay Grand Esmeralda All Inclusive a good place to stay for couples?

This beachfront property offers plenty of amenities for couples including 5 restaurants, 3 outdoor pools, and a poolside bar.

Does BlueBay Grand Esmeralda All Inclusive have a hot tub?

No, but some guestrooms at this property feature jetted bathtubs.

Does BlueBay Grand Esmeralda All Inclusive have a restaurant that serves breakfast?

Yes, BlueBay Grand Esmeralda All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Will BlueBay Grand Esmeralda All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at BlueBay Grand Esmeralda All Inclusive.

Does BlueBay Grand Esmeralda All Inclusive have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

How far is the airport from BlueBay Grand Esmeralda All Inclusive?

The closest major airport to BlueBay Grand Esmeralda All Inclusive is Cozumel Intl. Airport (CZM), which is 28 mi away (265 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 28.4 mi away (42-minute drive).

Are there rooms with balconies at BlueBay Grand Esmeralda All Inclusive?

Yes, every guestroom at BlueBay Grand Esmeralda All Inclusive comes with a balcony/patio and some offer ocean and garden views.

Does BlueBay Grand Esmeralda All Inclusive host weddings?

Take advantage of the wedding venue at BlueBay Grand Esmeralda All Inclusive if you plan to say "I do" during your trip.

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 340 out of 1255 reviews
Rating 8 - Good. 259 out of 1255 reviews
Rating 6 - Okay. 286 out of 1255 reviews
Rating 4 - Poor. 178 out of 1255 reviews
Rating 2 - Terrible. 192 out of 1255 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Ian

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The food is really not acceptablr. Additionally thry have allowed the facility to run down We had an outdoor pool room and there were chips that cut my kids feet on the stairs There is a shortage of towels and the overall room is run down and not kept in a reasonable manner
Stayed 22 nights in Feb 2026

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
yes, loved the staff & room, everything was perfect!
Stayed 2 nights in Feb 2026

6/10 Okay

Melanie Jean

It was ok. We hada hood time
Stayed 7 nights in Feb 2026

2/10 Terrible

Lindsey Lou

Stayed 5 nights in Feb 2026

8/10 Good

Giannaliz

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2026

10/10 Excellent

daisy

Liked: Cleanliness
Yes
Stayed 7 nights in Feb 2026

4/10 Poor

Allison

Liked: Property conditions & facilities
Disliked: Amenities
Whole complex needs an update,rooms are old and stinky, food is ok, mexican restaurant food was bland, no taste, coffee everywhere was never hot. Everything is too far away, but the pool area and beach was great, would not go back
Stayed 9 nights in Feb 2026

8/10 Good

Sarah

Food was excellent, staff was great. Room needed love. Ran out of water suring showers
Stayed 5 nights in Feb 2026

8/10 Good

William

Liked: Amenities, property conditions & facilities
Beach was very nice and clean. Staff were friendly and the restaurants were generally good. Would have been nice if there was a swim up bar but it is what it is. Very good stay overall
Stayed 6 nights in Feb 2026

8/10 Good

Lauren Brianna

Stayed 4 nights in Feb 2026

10/10 Excellent

KATRINA

Traveled with partner
Liked: Cleanliness, amenities
Everything was as described
Stayed 3 nights in Feb 2026

8/10 Good

Elliot Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome and friendly. No issues with getting or having abundant water/beer/pop. Room was clean, and of fair size. Food was good, a la cartes were good also. Scramble for beach chairs each morning, go early!
Stayed 7 nights in Feb 2026

10/10 Excellent

Aleksandar

Yes
Stayed 10 nights in Jan 2026

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, mini fridge stocked every day. The restaurants had lots of variety and were the best we've been to in a long time on vacations in Mexico. People mixed well and were very friendly. By far this is a favorite resort and we will be coming back often.
Stayed 7 nights in Jan 2026

4/10 Poor

Jade

Traveled with group, Traveled with family
The hotel is dated so you get what you pay for. The only reason we stayed at BlueBay was for a friend’s wedding or I would not have chose this resort. Food is average but not great. The only good thing about the resort was the staff. We booked two rooms because we had our kids with us. The rooms are dated and could use a refresher. The kids room was moist and humid the whole time. They’d go to bed in damp sheets. One night their sink fell out onto the floor, thankfully no one was hurt. Mine and my husbands room wasn’t as humid as the kids room. Our toilet constantly ran which was annoying to try to sleep, even with the door closed. One night we came back and our whole room was flooded. The maid had flushed our garbage down the toilet and it got plugged. The main pool is pretty big but the lack of loungers was a bit disappointing. You had to get to the pool by 7am with your towel to secure your lounger. If not you’re out of luck. Beach is nice but not very big. Some loungers there but again you have to get there early to secure your spot. There’s definitely spaces they could have put out more loungers. Like is said the staff were great! So friendly! They’re the only thing I thought was good about the resort. I don’t think I’d stay here again.
Stayed 8 nights in Jan 2026

8/10 Good

Melanie

Stayed 4 nights in Jan 2026

8/10 Good

Pedro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 7 nights in Jan 2026

4/10 Poor

Bruce, Port Dover

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Lacking in quality of food, drinks and amenities. This is maybe a 3 star resort at best.
Stayed 7 nights in Jan 2026

2/10 Terrible

ROY

Stayed 5 nights in Jan 2026

10/10 Excellent

Rance Joseph

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff very helpful
Stayed 10 nights in Jan 2026

6/10 Okay

Anne-Marie

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff was amazing, our room was lovely, and the resort was very clean! But overall the resort is showing need of repair and neglect. We did hear it was just bought by the Marriot so maybe it will get better. There was no shade around the pool and it was impossible to get shade on the beach. I was happy to see the staff removing towels off the chairs around the pool. Stop saving a chair if you aren’t going to be there all morning people!!! I wish there were table and chairs to hang around and play games by the pool or by the bars. The bar line ups were huge! Not enough bars or bartenders or staff offering drinks around the pool for sure. The food was mediocre and selection was poor, how is it even possible guacamole wasn’t available everyday at the buffet? We are in Mexico! In the end I believe we got what we paid for as we got a great deal… we still had a wonderful week away and enjoyed the sunshine and warmth.
Stayed 7 nights in Jan 2026

4/10 Poor

Lars, Indianapolis

Disliked: Amenities, property conditions & facilities
Pros: Good food and nice staff Cons: Not nearly enough sun beds at pool or beach to accommodate the amount of guests. Very limited shade unless you stayed in room or inside a bar. Water pressure in our room was cycling while showering to no water at all for a moment until pressure picked up again. We ended up changing hotel for the last three days.
Stayed 7 nights in Jan 2026

8/10 Good

behnam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean And very good and kind and friendly staff I really like them and enjoyed my trip Thank you BlueBay
Stayed 5 nights in Jan 2026

4/10 Poor

Denise Rose Marie

Traveled with partner
Disliked: Cleanliness, amenities
All of the above
Stayed 7 nights in Jan 2026

2/10 Terrible

Vinayak

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked 2 rooms ocean view from Expedia, when I checked in they gave a very partial ocean view far away, you have to go out in your balcony and turn left then you see the ocean, I complained about it, then they asked us to come to the reception again, finally they gave us a room and we checked in the room at 6 pm, the bathroom sinks were clogged and shower automatically turns on and off with very mild warm water, we didn’t wanted to deal with them so we let it go. Room no 5413 I have pictures and videos too, not many vegetarian options and basic entertainment!
Clogged sinks
Stayed 2 nights in Jan 2026

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