BlueBay Grand Esmeralda All Inclusive

Family fun on the beach, with 3 outdoor pools, near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

3 outdoor pools, pool umbrellas, sun loungers

Deluxe Room, Garden View | 1 bedroom, free minibar, in-room safe, blackout drapes

Overview
Rooms
Location
Policies

Popular amenities

All inclusive
Hot Tub
Bar
Room service
Pool
Housekeeping

Explore the area

Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710

El Camaleón Mayakoba Golf Course
‪7 min drive‬
Tres Rios Ecopark
‪8 min drive‬
Maroma Beach
‪14 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪52 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Suite, 1 King Bed, Jetted Tub (Emerald)

688 sq ft
Sleeps 4
1 King Bed

Suite, Pool Access, Garden View (Emerald)

700 sq ft
Sleeps 4
1 King Bed

Deluxe Room, Partial Ocean View

377 sq ft
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Room, Ocean View

376 sq ft
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Room, Garden View

376 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

About the neighborhood

Playa del Carmen

Located in Riviera Maya, BlueBay Grand Esmeralda All Inclusive is 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course and within a 10-minute drive of other popular attractions like Gran Coyote Golf. This 979-room, 4-star property welcomes guests with 3 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

El Camaleón Mayakoba Golf Course - 7 min drive - 3.1 miles
Tres Rios Ecopark - 8 min drive - 2.0 miles
Gran Coyote Golf - 9 min drive - 4.9 miles
Maroma Beach - 14 min drive - 5.7 miles
Playa del Carmen Main Beach - 15 min drive - 8.6 miles

Getting around

Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

‪Black & White - ‬1 min walk
‪Beach Bar - ‬6 min walk
‪Jaal-Ha - ‬8 min walk
‪Coco Café - ‬8 min drive
‪Bluemoon - ‬4 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

Family fun on the beach, with 3 outdoor pools, near El Camaleón Mayakoba Golf Course

Guests of BlueBay Grand Esmeralda All Inclusive enjoy 3 outdoor pools, a children's pool, and a gym. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include outdoor tennis courts, free WiFi in public areas, and a hot tub.

Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Free minibar items, balconies or patios, and ceiling fans are other standard amenities.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
All inclusive

$256 nightly

Jun 18 - Jun 19

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site

Food and drink

4 bars/lounges
5 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Things to do

2 outdoor tennis courts
3 outdoor pools
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Gym
Hot tub
Kayaking
Personal motorized watercraft
Rowing/canoeing
Sailing
Shopping
Volleyball
Windsurfing
Yoga classes

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Grocery/convenience store
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

3 meeting rooms
Conference center

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

4 floors
8 buildings
Banquet hall
Built in 2006
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Free bottled water
Free stocked minibar
Limited room service

Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
No cribs or infant beds are available.

Property is also known as

Bay Blue Grand Esmeralda

Blue Bay All Inclusive

Blue Bay Esmeralda Grand

Blue Bay Grand Esmeralda All Inclusive Playa del Carmen

Blue Bay Grand Esmeralda Playa del Carmen

Blue Grand

Blue Grand Bay Esmeralda

Esmeralda Blue Bay

Grand Blue Bay Esmeralda

Grand Esmeralda Blue Bay

Blue Bay Grand Esmeralda All Inclusive All-inclusive property

Blue Bay Grand Esmeralda All Inclusive

BlueBay Grand Esmeralda All Inclusive Playa del Carmen

BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rates at BlueBay Grand Esmeralda All Inclusive?

BlueBay Grand Esmeralda All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of Jun 17, 2025, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on Jul 17, 2025 start from $214.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at BlueBay Grand Esmeralda All Inclusive?

BlueBay Grand Esmeralda All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do around BlueBay Grand Esmeralda All Inclusive?

This property is situated in Riviera Maya, close to Maroma Beach, Tres Rios Ecopark, and El Camaleón Mayakoba Golf Course. You'll also find Gran Coyote Golf and Virgen Beach within a short drive.

Will I be able to park at BlueBay Grand Esmeralda All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is there a spa available at BlueBay Grand Esmeralda All Inclusive?

BlueBay SPA is the property's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does BlueBay Grand Esmeralda All Inclusive have a casino?

No, BlueBay Grand Esmeralda All Inclusive doesn't have a casino.

Will I find an indoor pool at BlueBay Grand Esmeralda All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is BlueBay Grand Esmeralda All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 5 restaurants.

Are there hot tubs at BlueBay Grand Esmeralda All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does BlueBay Grand Esmeralda All Inclusive have a restaurant that serves breakfast?

Yes, BlueBay Grand Esmeralda All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Will BlueBay Grand Esmeralda All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at BlueBay Grand Esmeralda All Inclusive.

Are there connecting rooms at BlueBay Grand Esmeralda All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from BlueBay Grand Esmeralda All Inclusive?

The closest major airport to BlueBay Grand Esmeralda All Inclusive is Cozumel Intl. Airport (CZM), which is 28 mi away (265 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 28.4 mi away (42-minute drive).

Are there rooms with balconies at BlueBay Grand Esmeralda All Inclusive?

Yes, every guestroom at BlueBay Grand Esmeralda All Inclusive comes with a balcony with some featuring ocean or garden views.

Does BlueBay Grand Esmeralda All Inclusive host weddings?

Take advantage of the wedding venue at BlueBay Grand Esmeralda All Inclusive if you plan to say "I do" during your trip.

BlueBay Grand Esmeralda All Inclusive Reviews

6.6

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

2/10 Terrible

santiago h.

Traveled with partner

Jun 16, 2025

Disliked: Cleanliness, property conditions & facilities

Room wasn't to standards. AC didnt work room was so hot. Room smell like cigarettes smoked. Day one they didn't give card for towels.2nd day they give me the card but never tell me we had to get cards back even do l return the towels. So at the end l had to pay for them.

Stayed 2 nights in Jun 2025

6/10 Okay

Sean Anthony

May 3, 2025

The staff was friendly and helpful the hotel was in disrepair. I had no hot water in my room and the lights kept going out. Not enough chairs around the pool and the beach. Long waits to get into the restaurants to mediocre food. Very little choice and lots of carbohydrates. Were it not for the friendly staff I would give this place a one out of ten.

Stayed 6 nights in Apr 2025

4/10 Poor

Lilian John

Traveled with group

Mar 28, 2025

Disliked: Staff & service, amenities, property conditions & facilities

this place lacks professional front desk workers. they barely speak any English. u cannot communicate any issues. not enough staff to work the front desk nor to answer the phone. Very poor, aggravating and disrespectful attitude from one particular staff, Alejandro, at the concierge desk. we were extremely stressed out due to being locked out of our safe, the staff were not answering the phone. no choice then but to get down to the lobby ourselves to address the problem. we were directed to speak to a staff member at the concierge, Alejandro. Alejandro had a very passive aggressive attitude and a smile on his face the whole time, while we were very upset and pressed with time as we needed to depart to the airport w/in 30 minutes. he very slowly picked up the phone & asked for security to go to the room and fix the safe. we kept asking how soon will they get to the room, & he just kept smiling, saying he does not know. He did not even bother to call to find out. he then had the audacity to tell us that it was our fault that we were locked out of the safe. when we asked to speak to a supervisor, they would not let us speak to one. while dealing with another problem earlier in the week, all that the front desk staff cared about was if we put a review on regarding that situation. the rooms are very old, beds uncomfortable, shower & both sinks we clogged, rusted mirror, no drain covers, electric sockets dont work. Garden view? disgusting- just a forest of trees. never going back

Stayed 5 nights in Mar 2025

6/10 Okay

Sonia

Traveled with family

Mar 16, 2025

Liked: Staff & service

Very good atmosphere, very friendly staff but the property is old and deteriorated

Stayed 6 nights in Mar 2025

8/10 Good

Leanne

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

6/10 Okay

Marie-Adeleine

Mar 12, 2025

Liked: Cleanliness, staff & service

Stayed 6 nights in Feb 2025

10/10 Excellent

Dalila

Traveled with family

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and beautiful beaches

Stayed 4 nights in Mar 2025

6/10 Okay

Andrea

Traveled with family and small children

Mar 10, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

My husband & I stayed here back in 2011 as a couple without kids. We were in a building that was renovated, clean and noise free. Nothing to complain about, we had a great time. We decided to go back for spring break with our two young children & two other families as a group vacation. We were placed in building 5. Our room was run down, the mirroir in the bathroom had moisture stains all over it. The bathroom fixtures were tired and the water pressure was poor in the shower. We were unable to open the sliding door to the patio without being two adults as the doors track is finished and wouldn’t slide. The room wasn’t well insulated which resulted in hearing our upstairs neighbors and anyone that walked past our room with clarity/high volume. The food, as a vegetarian, was very limited. There should be easy options and unless I wanted to eat cream soup and pasta all week, I was out of luck. People stole towels from others while being on the beach or in the pool resulting in a $30 US charge. They need to get a better system. There was limited shade areas around the pools and on the beach and simply not enough beach chairs for the volume of patrons. The highly rated experience was the kids club and spa. The staff was very engaged and the kids loved the variety of activities presented. The spa treatments were fantastic and the staff was great. I would suggest that the spa staff arrange for transport to/from the rooms where the treatments are being given rather than make us walk

Stayed 6 nights in Feb 2025

10/10 Excellent

Nicholas

Mar 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was super awesome! There was really anything to do near the property that was close.

Stayed 7 nights in Feb 2025

10/10 Excellent

Pedro

Traveled with partner

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It could have better maintenance.

Stayed 7 nights in Feb 2025

2/10 Terrible

Larisa

Traveled with family

Mar 1, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

It was more than terrible, my vacation was ruined, left home in the second day, lost more than 2K

Stayed 6 nights in Feb 2025

10/10 Excellent

Alana

Feb 28, 2025

Liked: Cleanliness, staff & service

Love our stay

Stayed 4 nights in Feb 2025

10/10 Excellent

Sheila

Traveled with family

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful grounds, lots of gardens and wildlife! Room was clean and comfortable, and food options were plentiful. Staff were the best I've ever encountered...made the stay extra special. We are now exploring other Blue Bay resorts around the world to visit next!

Stayed 5 nights in Feb 2025

8/10 Good

Shawn Clifford

Traveled with partner

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a very large resort. Lots of walking if you don’t want to wait for the shuttles. Food is really good at the buffet Ala carts and snack bars. The downside is there are not enough pool and beach chairs. People get up at 6 am to get chairs for others that show up around 9. The bars are great, but be prepared for strong drinks. Overall we still enjoyed our stay, the room was great, lots of hot water and friendly cleaning staff.

Stayed 10 nights in Jan 2025

4/10 Poor

Cameron

Traveled with partner

Feb 25, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I wouldn't recommend staying at Bluebay Grand Esmeralda. Room was dank and you could see where they painted over old mold spots. The room had a spot to put your card so electricity would stay on. So when you left the room everything, including fridge and ac, would turn off. So you'd come back at the end of the day to warm water/pop/beer and a reset clock. The front desk ALWAYS had a line. There was usually only 1 or 2 people working and going through a small 5 person line took over 45mins. Most people, like us, were there to get their cards working again. They have a shuttle that can take you into Playa Del Carmen, if there are too many people for the shuttle. They send you in a cab. We were forgotten about and were told we needed to pay again to get back to the resort. The beach area was tiny and never had enough chairs for people wishing to use it. The food is the most basic you'd ever had: "crunchy garlic potatoes" are just fries. They allow you to book "reservations" on their app. But be prepared to share a seat with another couple or wait 30mins till they have room. They have golf karts that can speed up the 800m walk from the main area to the pool. Where do they stop? No idea. How often do they stop? No idea. There were some great staff that really helped out and did a great job. But yeah, choose another location.

Stayed 14 nights in Jan 2025

4/10 Poor

Aurelie

Traveled with family

Feb 24, 2025

Liked: Staff & service

Building 5 needs renovation, our room smelled strongly of damp. No wifi in the room. Always the same thing at the buffets. Little entertainment.

Stayed 7 nights in Feb 2025

8/10 Good

Natallia

Traveled with partner

Feb 23, 2025

Liked: Cleanliness, staff & service, amenities

We like it overall, food was excellent, I was able to book all restaurants reservations through their app, entertainment was good as well, but still probably won’t return to this resort again and will explain why. First of all, is the ocean - water is full of weeds - it’s not possible to swim in it and for us it’s just must as we don’t care about pool at all (although pools seems like are good)…you can walk maybe 10 min to the lagoon which is very nice. Secondly, situation with the beach lounges is absolutely ridiculous - there are a very few of them…once I checked them out at 7a.m. - believe or not, but none were available…on my vacation I am not to set up an alarm for 5-6 a.m. to “book” a lounge for myself! Next door resort has all kind of lounges/benches/gazebos and a lot of them but we can’t use them of course - so, bring inflatables with you!!!

Stayed 10 nights in Feb 2025

6/10 Okay

Jason

Feb 22, 2025

Stayed 5 nights in Feb 2025

8/10 Good

Diane Leonore

Feb 22, 2025

Liked: Cleanliness, staff & service

Stayed 5 nights in Feb 2025

10/10 Excellent

Brooklyn

Feb 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was the best part of the stay!

Stayed 7 nights in Feb 2025

10/10 Excellent

Stephanie

Traveled with group, Traveled with partner

Feb 20, 2025

Beautiful hotel and wonderful staff. The food in the buffet was great quality. Rooms are a little dated but very comfortable and clean

Stayed 10 nights in Feb 2025

6/10 Okay

Grace

Traveled with group, Traveled with family

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff, service, food and drinks were excellent as were the grounds. The rooms were fine and mostly clean, but some items could be updated (hard to get in tub/shower convert to shower/mirror/patio door latches/handles). Except for one night of our 7, the entertainment was fantastic. One suggestion is to work on the sound system as the music was far to loud and we were basically not able to understand a word that was said. There were not nearly enough lounge chairs by the pool/beach. Most chairs were "saved" by 7 am and if you didn't stay with them, security would remove the towels and personal belongings. To guarantee a chair you needed to be at them by 6 am....far too early for a vacation. There was plenty of space around the pool and beach to add many, many chairs. The sea water and beach was very dirty with silt and I don't know what else and cloudy/murky and not pleasant to swim in. Had we payed attention to other reviews about the chairs and sea water, we may not have chosen this resort to visit even given the excellent other aspects of the resort.

Stayed 7 nights in Feb 2025