The Reef Playacar Beach Resort & Spa

3.5 star property
On private beach with outdoor pool, near Playacar Golf Club

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Sauna, body treatments, hot stone massages, deep-tissue massages
Beach bar
Private beach, white sand, sun loungers, beach umbrellas
Sauna, body treatments, hot stone massages, deep-tissue massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar

Explore the area

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Playacar Beach
    ‪5 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪19 min walk‬
  • Playacar Golf Club
    ‪1 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪279 min drive‬

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Room options

Premium Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Premium With Garden View

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, The Reef Playacar Beach Resort & Spa is within a mile (2 km) of other popular sights such as Quinta Avenida. This 198-room, 3.5-star resort welcomes business and leisure travelers with a private beach, a marina, and a full-service spa.

What's nearby

  • Playacar Beach - 5 min walk - 0.3 miles
  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.1 miles
  • Playacar Golf Club - 1 min drive - 0.3 miles
  • Playa del Carmen Main Beach - 8 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

On private beach with outdoor pool, near Playacar Golf Club
The Reef Playacar Beach Resort & Spa features a private beach, a marina, and a full-service spa. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include an outdoor pool, a children's pool, and a gym.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and ceiling fans are other standard amenities. Housekeeping is available on request.
A private beach, a marina, and complimentary bicycles are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ome has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Botticelli
  • Chula Vista
  • Terraza Grill

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,167 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 18 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 2.87 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Can I book all-inclusive rates at The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa has all inclusive rates that come with all meals and many onsite activities included. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa?

As of May 15, 2025, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on May 26, 2025 start from $118.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to see close to The Reef Playacar Beach Resort & Spa?

This resort is situated in Playacar within a short 19-minute walk of Quinta Avenida and also 5 minutes on foot from Playacar Beach. You'll also find Playa del Carmen Main Beach and Playacar Golf Club within a short drive.

Will I be able to park at The Reef Playacar Beach Resort & Spa?

Yes, self parking is offered for free at the resort. Bicycle parking is also available for guests.

Is there a spa at The Reef Playacar Beach Resort & Spa?

Ome is the resort's spa and services include deep-tissue massages, Swedish massages, reflexology, and body wraps.

Does The Reef Playacar Beach Resort & Spa have a casino at the property?

No, The Reef Playacar Beach Resort & Spa doesn't have a casino.

Will I find an indoor pool at The Reef Playacar Beach Resort & Spa?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Reef Playacar Beach Resort & Spa?

This waterfront resort offers plenty of amenities for couples including a private beach, a beach bar, and an outdoor pool.

Are there hot tubs at The Reef Playacar Beach Resort & Spa?

No, but this resort does have a sauna.

Does The Reef Playacar Beach Resort & Spa have a restaurant that serves breakfast?

No, The Reef Playacar Beach Resort & Spa doesn't have a restaurant that serves breakfast.

Will The Reef Playacar Beach Resort & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at The Reef Playacar Beach Resort & Spa.

Are there connecting rooms at The Reef Playacar Beach Resort & Spa?

No, there aren't connecting guestrooms at this resort.

How far is the airport from The Reef Playacar Beach Resort & Spa?

The closest major airport to The Reef Playacar Beach Resort & Spa is Cozumel Intl. Airport (CZM), which is 21.2 mi away (279 minutes by car).

Can I book a room with a balcony at The Reef Playacar Beach Resort & Spa?

Yes, every guestroom at The Reef Playacar Beach Resort & Spa comes with a balcony with some featuring garden views.

Does The Reef Playacar Beach Resort & Spa host weddings?

Take advantage of the wedding venue at The Reef Playacar Beach Resort & Spa if you plan to say "I do" during your trip.

The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 430 out of 1007 reviews
Rating 8 - Good. 292 out of 1007 reviews
Rating 6 - Okay. 153 out of 1007 reviews
Rating 4 - Poor. 67 out of 1007 reviews
Rating 2 - Terrible. 65 out of 1007 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to say that the staff was super friendly! It’s much nicer than the pictures, a very quaint clean smaller resort with an intimate feel! They provide carafes and two glasses that you can fill up with water. My only complaint is you had to upgrade to get a coffee pot in the room. Never had a problem, getting beach chairs, or a chair by the pool. Always food available. I believe all the rooms have a patio with a nice chair, chairs and a table. I really enjoyed listening to the birds and sitting out in nature! I must say that I had the best deep tissue massage I’ve ever had I wish I had the young ladies name. Rented some jet skis from behind the hotel, which was a blast! Always felt very safe sharpness within walking distance, either way out of the hotel. To the left is a smaller shopping center with outside restaurant into the right you can walk up into play Adele Carmen on fifth Avenue, which may take about 20 minutes.( I’m 54 and short lol) I totally would recommend this hotel for anybody specially if you’re looking for something budget friendly! Definitely would return♥️
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the coziness of the property. Everyone is very friendly. the food is great. It would be nice if there were maybe two more restaurant options on site. But it is a wonderful property.
Stayed 8 nights in Mar 2025

10/10 Excellent

greg

Stayed 5 nights in Feb 2025

8/10 Good

Ryan Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a bit small. Not many activities. Rooms are not very nice but the grounds are beautiful with nice water features staff was good and helpful.
Stayed 8 nights in Jan 2025

10/10 Excellent

Dr. Dennis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to read this review to the end. We came to this resort a few years ago and was not impressed with the food, the staff seemed aloof, and the dining area seemed in need of repair. So….it seems silly that we would return😜. We decided to take a chance because we were going to be traveling with a larger group and wanted to make it an economical trip for everyone. However, because I had been there before I wasn’t really excited. Imagine my surprise just a couple years later, when this vacation so exceeded my expectations! The resort was very clean and I’m picky when it comes to cleanliness, the food was wonderful however, I like more authentic food (they did have American choices if you are a picky eater), they made every repair that was needed and so many great updates (make sure to bring a mug to fill with water. They have added so many fresh water stations throughout the resort. Such a great addition!) and the staff was amazing and so accommodating! I absolutely loved them all! It’s a smaller resort so they get to know you and even your every drink choice! The diving instructor even remembered my hubby from a couple years ago!! The only suggestion I have is that the lunch buffet be improved slightly (however, their is a little snack shack that is good and we did for lunch) We will be back!!
Stayed 5 nights in Feb 2025

8/10 Good

BELINDA

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this resort. They could really improve their food for dinner but it was beautiful, clean and staff was great
Stayed 7 nights in Jan 2025

8/10 Good

Sally Irene

Stayed 10 nights in Jan 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Jill Lorraine

Stayed 10 nights in Jan 2025

8/10 Good

Lindsay Leeann

Traveled with family
Liked: Cleanliness
We loved the property itself. It was quiet and very unique. It was very clean and staff were lovely. The reason for a lower review is that there was no self serve areas for drinks(pop) or coffee and you even had to be served at the snack bar. You had to go and order pop and coffee and really you were only able to get a coffee at meal time when the restaurant was open or you had to pay in the front lobby, which I thought was a little absurd.
Stayed 10 nights in Jan 2025

10/10 Excellent

Akos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel grounds, it's like staying in a jungle. Cute agoutis (local rodents) running around. At the time of our visit it had the best beach among the neighbouring resorts. All the other hotels had ugly sandbags everywhere to prevent the sand erosion. The resort has 2 other properties in Playa del Carmen, there are free shuttles all day long, definitely worth a visit, altough the beach is not as nice (many small boats spoil the view). This hotel is in a very secure gated district with restricted access, altough the beach vendors selling crappy sunglasses and vapes somehow can get in... There are some convenience shops a few minutes walk away. If you are into jogging, the main road around the whole gated area is 5.7km/3.5mi long. Rooms are serviced each day with fresh towels, beds are made, mini bar refilled. (Top tip: if you want extra beers, leave a note with a few $) The buffet meals were variable enough during our 10 days, never had the feeling that we're eating the same foods. We booked all inclusive premium so we could swap our buffet dinner to the other 2 restaurants on site. One is Mexican local cuisine, the other is Italian. We had some rainy days, you can get a free umbrella from the reception desk. Another tip: before breakfast reserve some sunbeds by putting down your towels, otherwise they could be gone by the time you want to go to the beach.
Stayed 10 nights in Jan 2025

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Ana Rogelia

Liked: Staff & service, property conditions & facilities
I liked the hotel but not the food at all.
Stayed 3 nights in Jan 2025

8/10 Good

John, St. Cloud

Stayed 3 nights in Jan 2025

10/10 Excellent

ianne

Stayed 5 nights in Oct 2024

8/10 Good

PETRA Joan

Traveled with partner
Liked: Cleanliness, staff & service
The swim up bar was often crowded with children & their blender drinks & their rowdiness.The Kids Club needs it's own pool area?
Stayed 21 nights in Jan 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the tropical forest feel, and that it's a smaller property so it wasn't crowded.
Stayed 7 nights in Jan 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

8/10 Good

nijat, Falls Church

Stayed 5 nights in Jan 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, beach vacation. Family friendly. We were always able to find a beach chair and a drink!
Stayed 5 nights in Jan 2025

10/10 Excellent

Naomi

Stayed 2 nights in Jan 2025

8/10 Good

Gene

Traveled with family
Liked: Cleanliness, staff & service
Great location
Stayed 10 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful resort! We would definitely love to go back. The food was fantastic. Lots of choice at the buffet.
Stayed 6 nights in Dec 2024

8/10 Good

Cesar Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Trevor

Liked: Cleanliness
Stayed 14 nights in Dec 2024