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Recent guest reviews

Amazing property. After visiting I now understand why people visit 20 times. The dining options, the beach, the pools, the rooms are all excellent. Only a few things I wish to see different in my next trip, because yes, I will be returning! •I wish restrooms were fully private. Husband and I love entire privacy when using the restroom. It is the one place where we don’t care to follow each other to, or being separated only by a glass door and a curtain. •For the quality of the place, I was expecting a bit more about the night life, better said about the music/environment overall. It’s catered to the majority (American, 40-60 year old range) which is nice but it’s Cancun, Mexico! Instead of making them feel like they haven’t left the US, invite them to enjoy the culture a bit more. I would have loved to see a more tropical/beach/Spanish environment when it came to the music being played. Even though we’re not aiming for a spring break vibe, it could still have been more “tropical” than a whole bunch of 80s and 90s English hits. •Dress code: although we all appreciate well dressed people, it feels like they focus on the wrong things. They fussed about my husband’s very nice banded collar guayabera (which had been okayed by a previous staff member) but saggy pants/polos and ugly tennis shoes are acceptable because it follows dress code? Like I said, would love to see the above improve but we’re already planning to return!

Can not wait to vacation here again!!!

Adults only, all inclusive, friendly, & 5-star!

Excellent in all areas! The best vacation!

There were always a lot of activity options. Dining options very good. Beautiful resort.

From check in to check out the attitudes the grounds and the vibe was 10 .

Our guest room was absolutely gorgeous, what a treat to arrive to fresh flowers, fruit and champagne, and a well stocked fridge! We were completely spoiled during our stay; everyone was so friendly and helpful. The food was great, as was the entertainment and pool activities. It was a great experience. I would highly recommend this resort for your next vacation!!

I have stayed here 3 times and it never disappoints.Large and beautiful property. Great and friendly staff and service.

The main pool was huge and very nice, gets pretty upbeat in the afternoon. There are 2 quieter pools, if the main isn't your scene. The rooms were nice and clean, with everything you could want during your stay. The dining options were great, never had a bad a meal. Not a buffet person so i can't speak to their buffet options. The staff were all extremely attentive and nice. This is our second time at this resort and we will definately return.

Great resort!

Nice resort with friendly staff.

This was our third visit to the VIRM; one of our favorite places. If you’re looking for a low key, resort and not a party resort, this is your spot. Food is amazing and they serve top shelf liquor. Staff of SUPER attentive to all your needs.

Entertainment was great!!

Excellent !! I want to go back!

Valentin Imperial was AMAZING! Everyone we met there said it was at least their second time at this resort and wouldn't go anywhere else. We agree! I'm not the type to visit a place twice, I'd rather go somewhere new, but I would definitely go back and hope to!

Carr.Fed.307 Chetumal Playa del Carmen QROO

Hotel highlights

  • Walking distance to Maroma Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking

Valentin Imperial Rivera Maya All Inclusive - Adult Only is within a 15-minute walk of popular attractions such as Maroma Beach. This 540-room, 4.5-star aparthotel has 3 outdoor pools along with a private beach and a full-service spa.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:30 AM. Relish the Italian cuisine at L´ Olivo, one of 8 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Each apartment is individually decorated and features 2 bathrooms and a furnished balcony or patio. Guests can expect to find free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free minibar items, an iPod dock, and an espresso maker.


Property features

Valentin Imperial Rivera Maya All Inclusive - Adult Only features a private beach, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 174 per room return. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only aparthotel include a lazy river, a gym, and a steam room.

Room options

Deluxe Junior Suite

1 King Bed | 2 Double Beds | Sleeps 3

Silver Junior Suite

1 King Bed | Sleeps 2

Golden Junior Suite

1 King Bed | 2 Double Beds | Sleeps 3

Suite Imperial Privilege

Sleeps 3

Guest reviews for Valentin Imperial Rivera Maya All Inclusive - Adult Only

Everyone (33) Couples (29) Family (18)
4
Family Partner Couples

Amazing property. After visiting I now understand why people visit 20 times. The dining options, the beach, the pools, the rooms are all excellent. Only a few things I wish to see different in my next trip, because yes, I will be returning! •I wish restrooms were fully private. Husband and I love entire privacy when using the restroom. It is the one place where we don’t care to follow each other to, or being separated only by a glass door and a curtain. •For the quality of the place, I was expecting a bit more about the night life, better said about the music/environment overall. It’s catered to the majority (American, 40-60 year old range) which is nice but it’s Cancun, Mexico! Instead of making them feel like they haven’t left the US, invite them to enjoy the culture a bit more. I would have loved to see a more tropical/beach/Spanish environment when it came to the music being played. Even though we’re not aiming for a spring break vibe, it could still have been more “tropical” than a whole bunch of 80s and 90s English hits. •Dress code: although we all appreciate well dressed people, it feels like they focus on the wrong things. They fussed about my husband’s very nice banded collar guayabera (which had been okayed by a previous staff member) but saggy pants/polos and ugly tennis shoes are acceptable because it follows dress code? Like I said, would love to see the above improve but we’re already planning to return!

By on Sep 15, 2023

Review comment responded on Sep 15, 2023

Dear JulianaThank you for choosing Valentin Imperial and for taking the time to share your feedback about your recent visit. We appreciate your insights and are thrilled to hear that you found our property to be amazing.Your suggestions regarding restroom privacy, the ambiance, and music at the resort are truly valuable. We take all feedback seriously, and your comments will be shared with our team to enhance our guests' experiences. We strive to offer a blend of experiences that celebrate both the local culture and cater to diverse preferences, and your input will aid us in achieving this balance.Thank you for your inquiry about our dress code. At Valentin Imperial, we strive to provide an atmosphere where all our guests can comfortably enjoy their time. Our dress code is prominently displayed throughout the resort, and it is designed with the intention of maintaining a respectful and pleasant environment for everyone.We're delighted that you're already planning your return, and we can't wait to welcome you back for another memorable stay. If there's anything else you'd like to share or discuss, please don't hesitate to reach out.Best regards,

5
Partner Couples

Can not wait to vacation here again!!!

By on Aug 23, 2023

Review comment responded on Aug 25, 2023

Dear Gino, We're excitedly anticipating your return for another vacation with us! Your enthusiasm is truly appreciated, and we can't wait to provide you with another wonderful experience.

5
Partner Couples

Adults only, all inclusive, friendly, & 5-star!

By on Jul 18, 2023

Review comment responded on Jul 19, 2023

Dear Philip,On behalf of our entire team here at Valentin Imperial Riviera Maya we thank you for your sincere and positive words regarding the time you had among us. We all look forward to welcoming you again very soon!

5
Family

Excellent in all areas! The best vacation!

By on Jul 10, 2023

Review comment responded on Jul 10, 2023

Dear Kimberly, Thank you so much for sharing your rating and comments about your recent stay. We are happy to know you enjoyed itWe look forward to welcoming you soon again.

5
Family

There were always a lot of activity options. Dining options very good. Beautiful resort.

By on Jun 26, 2023

Review comment responded on Jun 26, 2023

Dear Monica, We are very grateful with your comments and rating, and we feel very proud on having exceeded your expectations. Thank you for taking the time to share your experience.We look forward to welcoming soon at VIRM

5
Everyone

By on Jun 19, 2023

Review comment responded on Jun 20, 2023

Dear Cody, Thank you for letting us know that you enjoyed your stay.We hope to see you back soon again.

5
Everyone

From check in to check out the attitudes the grounds and the vibe was 10 .

By on Jun 18, 2023

Review comment responded on Jun 19, 2023

Dear Monte,Thank you for your kind review and comments by recognizing our amazing staff.We hope to be welcoming you soon.

5
Partner Couples Friends

Our guest room was absolutely gorgeous, what a treat to arrive to fresh flowers, fruit and champagne, and a well stocked fridge! We were completely spoiled during our stay; everyone was so friendly and helpful. The food was great, as was the entertainment and pool activities. It was a great experience. I would highly recommend this resort for your next vacation!!

By on Jun 14, 2023

Review comment responded on Jun 14, 2023

Dear Joanna, We are very grateful with your comments and rating, and we feel very proud on having exceeded your expectations. Thank you for taking the time to share your experience.We look forward to welcoming soon at VIRM

4
Everyone

By on Jun 14, 2023

Review comment responded on Jun 15, 2023

Dear Chad, Thank you for your ratingWe hope to see you back soon again.

5
Everyone

I have stayed here 3 times and it never disappoints.Large and beautiful property. Great and friendly staff and service.

By on Jun 11, 2023

Review comment responded on Jun 15, 2023

Dear Patti, Thank you kindly for sharing your recent 3rd experience in VIRM.We hope to see you back soon again for that 4th trip

Valentin Imperial Rivera Maya All Inclusive - Adult Only

Carr.Fed.307 Chetumal, Playa del Carmen, QROO 77710
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