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Valentin Imperial Riviera Maya– All Inclusive – Adults Only

4.5 out of 5.0

Recent guest reviews

We so enjoyed our stay at Valentin Imperial, it was beautiful and relaxing. We upgraded to the privilege package and it was worth it!!! The private cabanas on the beach are where we stayed most of the day. Food was great too, loved the restaurants, all were great. We will be back as soon as we can!!!

The place is absolutely amazing. From staff, to food to the hotel itself everything was fantastic. I would highly recommend it to anyone looking for great vacation spot.

Everything about the Valentin was incredible. The food was delicious, the staff was super friendly, and every part of the resort was stunning. We can't wait to go back!

We really enjoyed all the items found at this resort. We came to relax and unwind and found the stay to do exactly that. Loved the beach and the pools. The resort is great at night and so beautiful. I really enjoyed breakfast and lunches. The bartending staff was always amazing. Loved this place even when it rained this resort was so beautiful and provided umbrellas to walk around with.

What a great place, rooms were excellent, beach was perfect. Very friendly staff.

We went to celebrate a birthday and had a great time! Left cold snowy weather for beautiful warm weather! The food service and staff was excellent!! Will come back and tell friends how great experience was!

Very private and picturesque. Staff is incredible and very accommodating. Hardest choice is Pool or Beach.

This was our fourth year back to Valentine and we loved it as usual. The staff is always incredible the food scrumptious and the accommodations luxurious

Great stay, highly recommend due to CLEAN Facilities, FRIENDLY Staff, variety of restaurants, Pool and Beach Options More suggestion than problem REGULAR shuttles after 6 PM (my wife doesn't walk well) More selection on booze and beer brands Need one more dinner restaurant, for more casual dining A little too much furniture in our room

We have stayed at several all inclusive resorts in Mexico. This so is our favorite so far. The resort was beautiful, made us walk a bit which we liked. The grounds are perfectly manicured and pleasant throughout excellent food quality as well as top shelf liquor even at the pool bars with attentive staff who deliver drinks and even food poolside.

Our trip started with old friends.....and then we made more friends. There's plenty of options to be private or be part of the party. Great accommodations, good food, beautiful grounds, and very nice staff. We'll be going back!

The resort is beautifully landscaped. The best thing I can say is that it felt very comfy. If you want a place to get away, this is the place. The beach was beautiful, You don't feel like you are at a Vegas hotel. It had a certain charm. The staff was very good. The entertainment was pretty good. Good time to come as the weather not too hot. I would and will recommend Valentin to everyone.

We came there as a large group of old friends (8 couples.) lt ended up being a super fun weekend full of excellent service, lots of r and r and great entertainment! Thumbs up to Jose at the ha Cienda who grilled us the most delicious fish and shrimp for lunch everyday with a smile!

We had a magical time at the Valentin Imperial during our six-day stay in mid-January. Although the weather was a little cool and we experienced bursts of rain, we barely noticed while we were at the resort. There are so many activities going on at all times from fitness classes to Spanish lessons and the staff are constantly trying to make sure you have an amazing stay. Also fun live entertainment daily. The housekeeping was fantastic and the resort is very well kept and beautiful even when all the rooms were occupied and of course the food was wonderful. Fantastic experience all around.

Every great review and comment made by anyone that stayed here is true. The attention to every customer related detail was match by the staff's friendliness. Our experience was so comfortable and relaxing, that it cured all the stress from our daily lives back in the US. We have recommended the Valentin to all our family and friends.

Beautiful grounds, excellent service, great restaurants and entertainment

Most everything is wonderful. Keep these things in mind. Aprxly half of the pool beds and most of the beach beds are for reserved Exclusive Guests. Its kind of like; you didn't pay full price so you don't get the nicer places to relax. The Junior Suite bath vanities are tiny with little room to place your toiletries. There were very few clothes hangers and very little drawer space for clothing. A phone call and more hangers were delivered. The dining dress code is a bit much. Men must wear slacks, jeans are ok, no sandals, collared shirts only. Women can wear shorts but must be dressy, no flip flops, dressy sandals only. If women can wear nice shorts why not the men? It is very humid here so shorts would be much more comfortable. The food, the grounds, the staff are all wonderful. You will enjoy your stay with the consideration for the above.

The hotel was excellent, the best food!!! The lobster was probably the best we have had. The drinks flowed freely with very high end liquor. Only two things that can be improved are the water sports activities, the sail boats are run by people that want to sell excursions and they want 100 bucks as a deposit. Every other place we have been they take the room number. That said no one ever kept trying to sell you anything after the first "no"(very nice in Mexico). Be ware of the older lady in the gift shop, I handed her a 10 for a 4 dollar red bull and got 18 pesos back(about a dollar), I said something and she assured me it was right... It wasn't.

Loved our vacation. The resort is beautiful, the service was excellent, the food was the best I have ever had at an all inclusive.

This was our second time here and it was just as amazing as the first! The food is outstanding and the staff treats you like family!

Carr.Fed.307 Chetumal Playa del Carmen QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located 1.5 mi (2.3 km) from El Manglar Golf Course, Valentin Imperial Riviera Maya– All Inclusive – Adults Only is within a 10-minute drive of Dr. Alfredo Barrera Marin Botanical Garden. This 540-room, 4.5-star resort has 3 outdoor pools along with a private beach and a full-service spa. Maroma Beach is also close to this Playa del Carmen resort.


Dining

Relish the Italian cuisine at Il Olivo, one of 8 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 540 air-conditioned rooms feature balconies, iPod docks, and minibars. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include coffee makers, free bottled water, and ceiling fans.


Property features

Valentin Imperial Riviera Maya– All Inclusive – Adults Only features a private beach, a full-service spa, and 3 outdoor pools. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 174 per person roundtrip. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only resort include a health club, a sauna, and an outdoor tennis court.

Room options

Silver Junior Suite

King 1 | Sleeps 2

Golden Junior Suite

Full 1 | Twin 2 | Sleeps 3

Emerald Junior Suite

King 1 | Sleeps 2

Diamond Suite Privilege

King 1 | Sleeps 3

Guest reviews for Valentin Imperial Riviera Maya– All Inclusive – Adults Only

Everyone (18) Couples (572) Family (29) Friends (44) Other (10)
5

beautiful resort!!! perfect vacation

Everyone

We so enjoyed our stay at Valentin Imperial, it was beautiful and relaxing. We upgraded to the privilege package and it was worth it!!! The private cabanas on the beach are where we stayed most of the day. Food was great too, loved the restaurants, all were great. We will be back as soon as we can!!!

By , from Texas on Jul 2, 2017

Review comment responded on Jul 6, 2017

Dear Recent VIRM Guest, Thank you very much for taking the time to share your wonderful experience at VIRM, we are pleased to know you have enjoyed your time with us. Your kind words have been shared with our entire team, we are glad to hear we were able to make of your stay a pleasant vacation. On return, do not hesitate to contact us prior to arrival; it will be a pleasure to welcoming you. Best regards,

5

best place to go ever

Everyone

The place is absolutely amazing. From staff, to food to the hotel itself everything was fantastic. I would highly recommend it to anyone looking for great vacation spot.

By , from Chicago on May 17, 2017

Review comment responded on May 20, 2017

Dear Recent VIRM Guest, Thank you so much for taking the time to share your experience at VIRM. We are delighted to hear you have had a wonderful time with us, it is certanly a real pleasure to know you keep a beautiful memory of our friendly staff, pools and restaurants. It was honor for our entire team to make of your stay a pleasant vacation, your comments are very encouraging and have been taken with great consideration. We all look forward to your return.

5

amazing place!

Everyone

Everything about the Valentin was incredible. The food was delicious, the staff was super friendly, and every part of the resort was stunning. We can't wait to go back!

By , from Philadelphia, PA on May 13, 2017

5

wonderful stay and can't wait to go back here!

Everyone
Some of the walkways. Beautiful! View from the Beach Bar. Heaven on Earth with swings. Beach bar Near lobby and one of the resort performance squares. So pretty!

We really enjoyed all the items found at this resort. We came to relax and unwind and found the stay to do exactly that. Loved the beach and the pools. The resort is great at night and so beautiful. I really enjoyed breakfast and lunches. The bartending staff was always amazing. Loved this place even when it rained this resort was so beautiful and provided umbrellas to walk around with.

By , from Salt Lake City, Ut on May 3, 2017

Review comment responded on May 5, 2017

Dear Josh, We very much appreciate the wonderful words you have made regarding our hotel, it is rewarding to hear you found it to be fantastic, beautiful and clean, we have been working very hard to create an in-house guest services team capable to always provide our visitors with the most relaxing experience, we are glad to hear you left the resort very satisfied. We hope to see you again very soon.

5

family vacation, with adult kids

Everyone

What a great place, rooms were excellent, beach was perfect. Very friendly staff.

By , from loveland Co. on Apr 27, 2017

5

the hotel staff was so helpful and friendly

Everyone

We went to celebrate a birthday and had a great time! Left cold snowy weather for beautiful warm weather! The food service and staff was excellent!! Will come back and tell friends how great experience was!

By , from Buffalo,New York on Mar 14, 2017

Review comment responded on Mar 17, 2017

Dear Recent VIM Guest, We are very proud to have received your personal comments about our staff members, we are glad to hear that their efforts reflects your complete satisfaction. We will gladly pass on your compliments to our head departments and we will let them know that due to their great development you left the hotel completely satisfied. Best regards,

5

upgrade to the emerald suite and stay ground level

Everyone

Very private and picturesque. Staff is incredible and very accommodating. Hardest choice is Pool or Beach.

By , from Buffalo NY on Mar 14, 2017

5

will always go back

Everyone

This was our fourth year back to Valentine and we loved it as usual. The staff is always incredible the food scrumptious and the accommodations luxurious

By , from chicago il on Feb 27, 2017

Review comment responded on Mar 2, 2017

Dear Recent VIM Guest, Thank you for having chosen our hotel for a fourth time visit to the Mayan Riviera, your loyalty and preference is highly appreciated by our management and allow us to never cease in our efforts to continue creating wonderful travel experiences through a warm attention. Best regards,

5

all inclusive valentin resort

Couples

Great stay, highly recommend due to CLEAN Facilities, FRIENDLY Staff, variety of restaurants, Pool and Beach Options More suggestion than problem REGULAR shuttles after 6 PM (my wife doesn't walk well) More selection on booze and beer brands Need one more dinner restaurant, for more casual dining A little too much furniture in our room

By on Feb 19, 2017

Review comment responded on Feb 21, 2017

Dear Recent VIM Guest, We would like to take this opportunity to thank you for your kind review and for giving us the opportunity to welcoming you on the past days, we are pleased to know you have enjoyed our services and facilities. We continuously endeavor to go beyond our guest’s expectations of service and it is satisfying to hear that these efforts are noticed. We can ensure you that all of your comments have been taken in great consideration and we certainly hope having the opportunity to serve you once again in the near future. We remain truly yours,

5

we had a wonderful experience. will go back.

Couples

We have stayed at several all inclusive resorts in Mexico. This so is our favorite so far. The resort was beautiful, made us walk a bit which we liked. The grounds are perfectly manicured and pleasant throughout excellent food quality as well as top shelf liquor even at the pool bars with attentive staff who deliver drinks and even food poolside.

By , from Poconos on Feb 19, 2017

Review comment responded on Feb 21, 2017

Dear Ray, We would like to thank you for taking the time to post such a wonderful review, we are delighted to hear we were able to succeed your expectations and that you enjoyed most of our facilities and services. In addition, do not hesitate to contact us back when visiting the Mayan Riviera, we would like to continue welcoming you on further stays in order to make of your vacation a pleasant and memorable experience. We remain at your service,