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Recent guest reviews

Excellent !! I want to go back!

Valentin Imperial was AMAZING! Everyone we met there said it was at least their second time at this resort and wouldn't go anywhere else. We agree! I'm not the type to visit a place twice, I'd rather go somewhere new, but I would definitely go back and hope to!

Restaurants and food was spectacular. Staff, Don Miguel bar, and pools were also amazing. Would definitely go back again.

No comment

It was an amazing resort. The staff were so friendly and went above and beyond to make your stay the best. The property was very taken care of and always being worked on.

The grounds are simply beautiful. Very clean. The staff was very friendly. The resort is spread out but we didnt mind a little walk after our meal. You can call for a cart ride or wave one down too. The food was either fantastic or just ok. Theres a sandy beach to swim and rocky tide pools to explore. The look and feel is very open. I cant stress enough how beautiful the grounds were. We met people there for a repeat time...I get it.

Everything regarding this property was beautiful

I will definitely be returning to VIM! Truly 5 star. I just got back home and I am already looking for dates to return.

Second time visiting here and would do so again.

The property was incredible. The landscaping is well manicured, buildings are squeaky clean, the decor is beautiful, the beach is picturesque, and the pool is absolutely breathtaking. Being such a large resort, there is some walking involved, but that is to be expected.

Overall pretty good stay. A couple times the hot water did not work properly. The food was AMAZING. The pool was nice, however, kinda annoying that all of the lounger spots were taken by 7am. It seems the primary reason why people choose this resort is so they can drink and swim all day, every day. The NO kids thing was nice. We have three of our own and wanting to get away from kids in general. DO NOT think you are going to find food from 11am to 12pm. One morning we woke up late and went to find food at 11am and wandered the entire resort, with everything closed. I think they should stagger some of the restaurants to avoid this kinda thing. Overall one of the best all inclusive resorts we have stayed at. Oh by the way the spa SUCKS. Do not waste your money!

The grounds are amazing! The staff is top notch and goes above and beyond to make sure you are taken care of. Everyone you meet has been there multiple times and plans on coming back over and over. The resort is kept in perfect condition and they work so hard to make sure you have the best vacation.

Excellent resort! We will definitely be coming back! They had mamy ootions for food and nightlife. The ONLY things that would be downfalls is they only offer two types of beer (coors light and Dos Equis), and one restaurant had to have resverations made the same day and everyday there was a line to reserve and all reservations were full 6 min after opening up.

Valentin Imperial left us speechless. Food was amazing, the staff was amazing, it was beautiful, and very COVID safe. My husband and I went to celebrate our 10 year anniversary and we couldn’t have picked a better place.

Valentin Imperial Riviera Maya is amazing! By far one of the best resorts we have stayed at. The staff was very welcoming, pleasant and reliable. We enjoyed all of the wonderful food and amenities. The water biking class was great!

Second time back to the Valentin and we are ready to book our third time. This place is awesome! The food is fantastic, pool is massive and never seems full, ocean is beautiful and the rooms are great. Do wish they had A/C in the bathroom where the toilet is. Could get hot in there. Also, wish they had a coffee bar or an easier way to wake up and get a coffee from a bar or to-go area. Overall, this place is amazing and I would recommend to anyone and everyone! We came in 2018, 2021, and will be back again!

Carr.Fed.307 Chetumal Playa del Carmen QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Valentin Imperial Riviera Maya All Inclusive - Adults Only places you 6.2 mi (10 km) from Maroma Beach. This 540-room, 4.5-star aparthotel has 3 outdoor pools along with a private beach and a full-service spa.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:30 AM. Relish the Italian cuisine at L´ Olivo, one of 8 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Each apartment is individually decorated and has an array of amenities, including free minibar items, a furnished balcony or patio, and an iPod dock. Guests can expect to find free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an espresso maker, a ceiling fan, and a laptop-compatible safe.


Property features

Awarded Travel & Leisure 500 status in 2021, Valentin Imperial Riviera Maya All Inclusive - Adults Only features a private beach, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 174 per room roundtrip. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only aparthotel include a lazy river, a gym, and a steam room.

Room options

Deluxe Junior Suite - Garden View

2 Double Beds | 1 King Bed | Sleeps 3

Silver Superior Junior Suite

1 King Bed | Sleeps 2

Golden Junior Suite

1 King Bed | 2 Double Beds | Sleeps 3

Suite Imperial Privé

1 King Bed | Sleeps 3

Guest reviews for Valentin Imperial Riviera Maya All Inclusive - Adults Only

Everyone (25) Couples (21) Family (13)
5
Family

Excellent !! I want to go back!

By on Aug 12, 2022

Review comment responded on Aug 13, 2022

Dear Edvart, Thank you for letting us know you enjoyed Valentin Imperial Riviera Maya. We look forward to welcoming you again soon

5
Partner Couples Friends

Valentin Imperial was AMAZING! Everyone we met there said it was at least their second time at this resort and wouldn't go anywhere else. We agree! I'm not the type to visit a place twice, I'd rather go somewhere new, but I would definitely go back and hope to!

By on Jun 21, 2022

Review comment responded on Jun 22, 2022

Dear Guest, Thank you kindly for letting us know that your stay was great and that you are even consider to coming back and we are very much looking forward to that See you soon!

5
Partner Couples

Restaurants and food was spectacular. Staff, Don Miguel bar, and pools were also amazing. Would definitely go back again.

By on Jan 30, 2022

Review comment responded on Jan 31, 2022

Dear guest, On behalf of our entire team here at Valentin Imperial Riviera Maya we thank you for your sincere and positive words regarding the time you had with us. We all look forward to welcoming you again very soon! Regards

5
Family

No comment

By on Dec 10, 2021

Review comment responded on Dec 15, 2021

Dear guest, We are delighted to know your experience at Valentin Imperial Riviera Maya was truly special and memorable. It's very rewarding to know that all the special items and small details we have throughout the property. Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again. Best regards,

5
Partner Couples

It was an amazing resort. The staff were so friendly and went above and beyond to make your stay the best. The property was very taken care of and always being worked on.

By on Oct 31, 2021

Review comment responded on Nov 1, 2021

Dear Jessica, Thank you for giving us a moment to review our hotel, its amazing to hear that our team members were able to leave a wonderful impression on you. We wish you the best and we all hope to see you again.

5
Partner Couples

The grounds are simply beautiful. Very clean. The staff was very friendly. The resort is spread out but we didnt mind a little walk after our meal. You can call for a cart ride or wave one down too. The food was either fantastic or just ok. Theres a sandy beach to swim and rocky tide pools to explore. The look and feel is very open. I cant stress enough how beautiful the grounds were. We met people there for a repeat time...I get it.

By on Oct 20, 2021

Review comment responded on Oct 21, 2021

Dear Ryan, Thank you for sharin gyou amazing experience, please be so kind to receive warm greetings from our entire staff and management, we would love to see you again.

5
Partner Couples

Everything regarding this property was beautiful

By on Oct 16, 2021

Review comment responded on Oct 21, 2021

Dear Adriann, Thank you for taking a moment to rank our resort as a beautiful property, we appreciate your recent stay and hope to see you again. Regards,

5
Family

I will definitely be returning to VIM! Truly 5 star. I just got back home and I am already looking for dates to return.

By on Sep 5, 2021

Review comment responded on Sep 14, 2021

Dear Ryan Andrew, Thank you for expressing how wonderful your vacation was, we are proud to hear our staff members did a great job and were able to surpass every expectation. Until next time,

5
Everyone

By on Aug 14, 2021

5
Everyone

By on Aug 2, 2021

Valentin Imperial Riviera Maya All Inclusive - Adults Only

Carr.Fed.307 Chetumal, Playa del Carmen, QROO 77710
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