Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
Adults-only luxury on the beach

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Similar properties

Room
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
Pool
Breakfast included
All inclusive
Spa
9.0 out of 10, Wonderful, (1315)
The price is $1,065
per night
$1,291 total
includes taxes & fees
Aug 10 - Aug 11
Hotel Xcaret Mexico - All Parks / All Fun Inclusive

About the neighborhood

Playa del Carmen

Xenses Park is within a mile (2 km) of Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , and other popular sites like Xcaret Eco Theme Park are within a couple of miles (3 km). This 900-room, 5-star property has 15 outdoor pools along with a full-service spa and 10 restaurants.

What's nearby

  • Xplor Theme Park - 4 min drive
  • Xenses Park - 4 min drive
  • Xcaret Eco Theme Park - 5 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Beach - 11 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 55-min drive, 39.4 mi/63.4 km.

Restaurants

  • ‪The Buffete - ‬1 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪La Laguna - ‬5 min drive
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Adults-only luxury on the beach
Guests of Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have access to a full-service spa, 15 outdoor pools, and a gym. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. Other amenities at this adults-only property include a steam room, free WiFi in public areas, and a conference center.
Smart TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include balconies, free minibar items, and espresso makers.
15 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (26,372 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs and cats only
  • 1 total (9 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Are free cancellation options available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on Aug 18, 2024 start from $792.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

This property is located in Playa del Carmen, just steps from Cenote Santa Cruz. You'll also find Xcaret Eco Theme Park and Xplor Theme Park within a short drive.

Will I be able to park at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, couples treatments, and detox wraps.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only include a casino at the property?

No, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only doesn't have a casino.

Is there an indoor pool at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

No, this property doesn't have an indoor pool; however, there are 15 outdoor pools.

What amenities will couples enjoy at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

This adults-only all-inclusive property offers plenty of amenities for couples including 15 outdoor pools, 3 swim-up bars, and an ocean-view restaurant.

Are there hot tubs at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only feature a restaurant that includes a breakfast menu?

Yes, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has 10 restaurants, and serves free buffet breakfast each morning.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only for a fee of USD 150 per pet, per stay.

Are there connecting rooms at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

The closest major airport to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is Cozumel Intl. Airport (CZM), which is 18.4 mi away (253 minutes by car).

Are there rooms with balconies that I can book at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, every guestroom at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only comes with a balcony with some featuring ocean or garden views.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1428 out of 1797 reviews" "
Rating 8 - Good. 178 out of 1797 reviews" "
Rating 6 - Okay. 77 out of 1797 reviews" "
Rating 4 - Poor. 55 out of 1797 reviews" "
Rating 2 - Terrible. 59 out of 1797 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Traveled with partner
Liked: Cleanliness
I check in around 2pm and they given the room until 4pm the room was dirty no spaces for the restaurants with reservations. The others restaurants was so full of people no beach 😪
Stayed 4 nights in Jun 2024

2/10 Terrible

Matthew

Disliked: Staff & service
Title: Disappointing Experience at Xcaret Arte for a Special Occasion Two years ago, my experience at Xcaret Arte was stellar, prompting me to choose this location once again for another milestone - my 40th birthday. Unfortunately, this visit has not lived up to the previous standard, leading me to reconsider my recommendation of this hotel. Despite booking five rooms directly through the hotel based on the promise of enhanced service, our experience has been anything but satisfactory. A primary issue has been the unavailability of the Michelin star restaurants. Despite assurances that the booking of these highly sought-after dining experiences would be managed on our behalf, upon arrival, we found them completely booked. This oversight has significantly impacted our celebration, as no accommodations could be made for our large party. The difference between our current experience and the one from two years ago is night and day. Previously, every detail was handled with care, ensuring a memorable celebration. This time, the lack of attention to our specific needs and the failure to secure important aspects of our trip has left us deeply disappointed. For those considering Xcaret Arte for a special occasion or group event, I would advise caution. The inconsistency in service and failure to deliver on promises may mar your experience as it did ours. Unfortunately, based on this visit, I cannot recommend Xcaret Arte at this time.
Stayed 2 nights in Apr 2024

8/10 Good

yanelys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Service, food, and rooms were top tier
Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything was 10/10
Stayed 2 nights in Apr 2024

4/10 Poor

SILVIA

Stayed 3 nights in Apr 2024

10/10 Excellent

Niv

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The staff, the parks, the architecture. We were there on a honeymoon and enjoyed every second! (very expensive though)
Stayed 13 nights in Mar 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
All was great - just way too expensive.
Stayed 6 nights in Apr 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staffers were super helpful, and willing to answer your questions. From the gardeners to the bus drivers, waiters, etc., all really friendly
Stayed 5 nights in Apr 2024

10/10 Excellent

Kacie, Reno

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly service and all inclusive.
Stayed 4 nights in Mar 2024

2/10 Terrible

Wei

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Not worth the money.
Stayed 3 nights in Mar 2024

10/10 Excellent

Paulino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best vacation.
Stayed 4 nights in Mar 2024

10/10 Excellent

ANA C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Mar 2024

10/10 Excellent

Chris

Stayed 4 nights in Mar 2024

2/10 Terrible

Wei

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Where do I begin with? First of all. The pool and beach hours they closed everything at 1900 or earlier. So when you finished visiting the parks and do other stuff the pool is closed. I don’t even got to enjoy the pool and the beach much. Unlike other hotels. I think they keep everything open until 2100 or something like that. This hotel is expensive and the food are cheap. No high quality food. The taste is so disappointed some of the restaurants are only open to “VIP” guests. And if you want to eat there. You have to pay!!!! What happened to all inclusive hotels!!! I already paid a lot !!!! Just don’t go. If you want to visit the parks just buy the passes. Stay somewhere else.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Anna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Perfect combination of luxury, nature, history, and access to adventure! Loved our time here!
Stayed 3 nights in Mar 2024

10/10 Excellent

Jesse Honer

Liked: Amenities
Top notch all the way around with facilities and food
Stayed 4 nights in Mar 2024

10/10 Excellent

Yohana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, we loved it
Stayed 3 nights in Mar 2024

10/10 Excellent

Edward

Stayed 5 nights in Mar 2024

10/10 Excellent

Lizeth E

Stayed 4 nights in Mar 2024

10/10 Excellent

Rosario

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing food and service!
Stayed 4 nights in Mar 2024

10/10 Excellent

Tina

Stayed 5 nights in Mar 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it so much… we’ve already booked another trip for next year .
Stayed 1 night in Mar 2024