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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
Adults-only beachfront property with 15 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

On the beach, white sand, free beach cabanas, beach umbrellas
Water park
Suite Ocean Front Adults | View from room
Restaurant
Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly

Explore the area

View in a map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Xcaret Eco Theme Park
    ‪14 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬
  • Place, Ferry to Cozumel
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront

8.8 out of 10
Excellent
(14 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Suite River

Suite River | Egyptian cotton sheets, premium bedding, down comforters

Suite River

9.0 out of 10
Wonderful
(119 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • River view

View all photos for Suite Ocean View

Suite Ocean View | Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean View

9.0 out of 10
Wonderful
(28 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Swim Up Ocean Front

Swim Up Ocean Front | Egyptian cotton sheets, premium bedding, down comforters

Swim Up Ocean Front

9.4 out of 10
Exceptional
(12 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Swim Up Garden

Swim Up Garden | Garden view

Swim Up Garden

9.0 out of 10
Wonderful
(32 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Garden view

View all photos for Suite River Spa

Suite River Spa | Egyptian cotton sheets, premium bedding, down comforters

Suite River Spa

8.8 out of 10
Excellent
(12 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • River view

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(23 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Garden view

View all photos for Suite (Garden)

Suite (Garden) | Egyptian cotton sheets, premium bedding, down comforters

Suite (Garden)

8.8 out of 10
Excellent
(86 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Garden view

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Beach/ocean view

Junior Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Suite River Adults

Suite River Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite River Adults

9.4 out of 10
Exceptional
(28 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • River view

View all photos for Junior Suite Oceanfront Adults

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Oceanfront Adults

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults | Egyptian cotton sheets, premium bedding, down comforters

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(8 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Ocean view

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Ocean view

View all photos for Junior Suite SPA

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Playa del Carmen
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.6 out of 10, Excellent, 1,407 reviews
$932 nightly
The price is $1,140
Feb 3 - Feb 4
Total with taxes and fees
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About the neighborhood

Playa del Carmen

Xenses Park is within a mile (2 km) of Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , and other popular sites like Xcaret Eco Theme Park are within a couple of miles (3 km). This 900-room, 5-star property has 15 outdoor pools along with a full-service spa and 10 restaurants.

What's nearby

  • Cenote Santa Cruz - 2 min walk - 0.1 miles
  • Xcaret Eco Theme Park - 14 min walk - 0.8 miles
  • Xenses Park - 17 min walk - 0.9 miles
  • Xplor Theme Park - 3 min drive - 1.1 miles
  • Ferry to Cozumel - 5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪The Buffete - ‬8 min walk
  • ‪Arriba Baja - ‬5 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪El Mercado De San Juan - ‬7 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Adults-only beachfront property with 15 outdoor pools
Guests of Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have access to a full-service spa, 15 outdoor pools, and a gym. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. Other amenities at this adults-only property include a steam room, free WiFi in public areas, and a conference center.
Smart TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include balconies, free minibar items, and espresso makers.
15 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Suite (River Jump) | View from room
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.6 out of 10, Excellent, 1,407 reviews
$932 nightly
The price is $1,140
Feb 3 - Feb 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (26,372 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs and cats only
  • 1 total (9 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Will I find all-inclusive options at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and yoga.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of Jan 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on Jan 30, 2026 start from $866.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

This property is located in Playa del Carmen, just steps from Cenote Santa Cruz. You'll also find Xcaret Eco Theme Park and Xplor Theme Park within a short drive.

Will I be able to park at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, aromatherapy, and hydrotherapy.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only include a casino at the property?

No, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only doesn't have a casino.

Is there an indoor pool at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

No, this property doesn't have an indoor pool; however, there are 15 outdoor pools.

Is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only a good place to stay for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including 15 outdoor pools, 3 swim-up bars, and an ocean-view restaurant.

Are there hot tubs at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, this all-inclusive property has a spa tub.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only feature a restaurant that includes a breakfast menu?

Yes, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has 10 restaurants, and serves free buffet breakfast each morning.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only for a fee of USD 150 per pet, per stay.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

The closest major airport to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is Cozumel Intl. Airport (CZM), which is 18.4 mi away (253 minutes by car).

Are there rooms with balconies at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, every guestroom at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only comes with a balcony with some featuring ocean or garden views.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1122 out of 1448 reviews
Rating 8 - Good. 149 out of 1448 reviews
Rating 6 - Okay. 76 out of 1448 reviews
Rating 4 - Poor. 52 out of 1448 reviews
Rating 2 - Terrible. 49 out of 1448 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Magdaleno

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Xcaret Arte exceeded every expectation. The food and drinks were consistently excellent—high quality, well-prepared, and abundant throughout the stay. What truly sets this resort apart, though, is the staff. The hotel team, the transportation crew, and every single staff member at the affiliated Xcaret parks were exceptional: professional, friendly, attentive, and genuinely proud of what they do. Transportation was seamless and well-organized, making it incredibly easy to enjoy the parks without stress. The entire experience felt thoughtful, immersive, and first-class from start to finish. I highly recommend Xcaret Arte and am already looking forward to returning soon.
Stayed 4 nights in Jan 2026

10/10 Excellent

Denice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole concept is unique
Stayed 4 nights in Jan 2026

4/10 Poor

Danelia

Stayed 6 nights in Oct 2025

10/10 Excellent

Carson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great spot for our Honeymoon!
Stayed 7 nights in Oct 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and staff were great. The hotel has more of a spa vibe vs the party vibe we were used to. Not too many activities on site during the day, but the parks that were included were alot of fun.
Stayed 7 nights in Oct 2025

10/10 Excellent

Emily Huana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect vacation! Everything was spot on! Staff was so nice and amazing! Food was incredible! The views! I’ll be back!
Stayed 8 nights in Oct 2025

10/10 Excellent

Brianna

Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, we stayed at the arte hotel for adults everything was great, food, pools, can't wait to come back!
Stayed 4 nights in Oct 2025

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffets were great, amazing facilities Last day our key got deactivated before our checkout which was very inconvenient
Stayed 4 nights in Oct 2025

10/10 Excellent

Alan

Stayed 4 nights in Sep 2025

8/10 Good

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a swim up room and our pool was super dirty we reported it but it clean the last day we were there so we could not enjoy it :(. Then the “90min” presentation omg it becomes more than 3hrs nightmare and passive aggressive comments. If you don’t buy it make sure you remember how to get back to the property you are staying in because they just leave you there.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hyung Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Janos, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place tongo and enjoy pools and beach. You have great quality food and options of adventures in the different parks or peace and quiet if you stay at the hotel. Staff service is excellent!
Stayed 4 nights in Oct 2025

10/10 Excellent

Rigoberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Oct 2025

10/10 Excellent

Riyana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, fast service, spa was incredible. Very accommodating
Stayed 4 nights in Oct 2025

8/10 Good

Damon, Reno

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time visiting this property. The first time was 3 years ago. Much has changed, especially the dining/food and price! The resort is still fantastic; however, I don't know if we'd visit again. Most of the food options are now served buffet-style, whereas three years ago, restaurant and menu items were available. You can still make dinner reservations; however, all breakfast and lunch options are buffet style. There are no longer "street vendors" such as bacon-wrapped hot dogs, and the taco cart outside of the Speakeasy is completely different. The Sunday Brunch, served in the caves, has quadrupled in price! However, the Sunday Brunch at Mercado is excellent. As for the adventure parks, they remain fun, but the food at these parks is marginal at best. Will we go back, maybe, our stay at Arte is a good option; however, if we do go back, it will probably be for a few days at La Casa de la Playa for the experience.
Stayed 7 nights in Oct 2025

4/10 Poor

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is amazing, however I was disappointed with a few things with the room, the main door didn't close on its own so had to make sure to pull it closed every time. The toilet had a leak and would not flush properly, there was a ceiling light that was flickering in the room, and the TV stopped working multiple times. Didn't like that they advertise it as access to everything and all the restaurants, it's just if you stay in a certain "casa" and wish photos were included with the high price of the stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Qiuyi

Liked: Staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

Crystal

Disliked: Staff & service
Watch out both my husband and I got food poisoning and spend two days wasted in our room the hotel charged us for event e
Stayed 5 nights in Oct 2025

10/10 Excellent

Adam Allen

Stayed 6 nights in Sep 2025

10/10 Excellent

Gretchen

Stayed 3 nights in Oct 2025

10/10 Excellent

Suleydis

Stayed 4 nights in Oct 2025

10/10 Excellent

Gema Indira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is absolutely beautiful and the staff is amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

Maileny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience
Stayed 4 nights in Oct 2025

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