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Recent guest reviews

The group Xcaret is the best you can imagine , staff , amenities, service, everything you need in one place

Staying at Xcaret - Arte was an unforgettable experience. We loved everything about it!

The room outside lots a noisy

Great experience

Perfect attention to detail, excellent dining, beautiful scenery!

Very friendly staff & beautiful installation and very eco friendly.

Wonderful stay at Xcaret. Food was excellent. Resort was beautiful and very clean and well maintained. Loved everything.

All inclusive and staff was so friendly. I would highly recommend staying here!

Amazing resort. 10/10

Absolutely amazing in every way.

This is the best hotel ever, the food, the scene, the place.. I already booked again for thanks giving.

I was expecting the same experience as when I stayed in Hotel Xcaret Mexico. The check in process was very confusing and unwelcoming. The room service was not what I expected for the money I paid. Dirty cups were not picked. I had to request water because the empty bottles were not replaced. Snack items were left at the sink, another time we did not have towels. At hotel Xcaret Mexico we had turndown service and it this hotel we did not. I will not recommend this hotel.

Amazed

I loved everything about this Hotel❤

So relaxing

Carr. Chetumal - Puerto Juárez Km. 282 Playa del Carmen QROO

Hotel highlights

  • Steps from Xcaret Eco Theme Park
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered valet and uncovered self parking

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only places you next to Xcaret Eco Theme Park and within a 5-minute walk of Ferry to Cozumel. This 900-room, 5-star property has 15 outdoor pools along with a full-service spa and 10 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to noon. Enjoy dining at Mercado San Juan, one of 10 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafes.


Rooms

Smart TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include balconies, free minibar items, and espresso makers.


Property features

At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , guests have access to a full-service spa, 15 outdoor pools, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this adults-only property include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, Oceanfront

1 King Bed | 2 Queen Beds | Sleeps 4

Swim Up Ocean Front Adults

1 King Bed | 2 Queen Beds | Sleeps 3

Junior Suite Oceanfront Adults

1 King Bed | 2 Queen Beds | Sleeps 3

Suite River Adults

1 King Bed | 2 Queen Beds | Sleeps 3

Guest reviews for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Everyone (16) Couples (20) Family (9)
5
Friends

The group Xcaret is the best you can imagine , staff , amenities, service, everything you need in one place

By on Sep 17, 2022

Review comment responded on Sep 22, 2022

Dear Mr. Rodrigo,We are glad to know that you enjoyed the amenities and the service our staff members offers. we hope we can welcome you back in the near future.Sincerely,

5
Partner Couples

Staying at Xcaret - Arte was an unforgettable experience. We loved everything about it!

By on Jul 22, 2022

Review comment responded on Jul 25, 2022

Dear Mr. Eduardo, Thank you for taking the time to share your comments regarding your stay at Xcaret Arte. We hope we can welcome you back in the near future. Sincerely,

2
Everyone

The room outside lots a noisy

By on Jul 21, 2022

Review comment responded on Jul 25, 2022

Dear Ms. Stephanie, Thank you for taking the time to share your comments regarding your stay at Xcaret Arte. We truly sorry to read your experience was not the best. Sincerely,

5
Family

Great experience

By on Jul 10, 2022

Review comment responded on Jul 17, 2022

Dear Mr. Daniel, We would like to thank you for the time you have taken to share your comments, we are glad to know that you enjoyed your stay, we hope we can welcome you back in the near future. Sincerely,

5
Partner Couples

Perfect attention to detail, excellent dining, beautiful scenery!

By on Jul 4, 2022

Review comment responded on Jul 17, 2022

Dear Ms. Alisha, We would like to thank you for the time you have taken to share your comments, we are glad to know that you enjoyed your stay, we hope we can welcome you back in the near future. Sincerely,

5
Partner Couples

Very friendly staff & beautiful installation and very eco friendly.

By , from Coral Gables on Jun 19, 2022

Review comment responded on Jun 28, 2022

Dear Mr. Victor, We appreciate the time you have taken to share your comments and we are glad to know that you enjoyed our facilities, we hope we can welcome you back in the near future. Sincerely,

5
Partner Couples

Wonderful stay at Xcaret. Food was excellent. Resort was beautiful and very clean and well maintained. Loved everything.

By on Jun 18, 2022

Review comment responded on Jun 28, 2022

Dear Ms. Tiffany, We appreciate the time you have taken to share your comments, we are glad to know that you enjoyed our gastronomy and our facilities, we hope we can welcome you back in the near future. Sincerely,

5
Partner Couples

All inclusive and staff was so friendly. I would highly recommend staying here!

By on Jun 16, 2022

Review comment responded on Jun 16, 2022

Dear Ms. Michelle, We appreciate the time you have taken to share your comments and for evaluated your stay we are glad to know that you enjoyed your stay. Thank you for recommending us and we hope we can welcome you back in the near future. Sicerely,

5
Partner Couples Friends

Amazing resort. 10/10

By on Jun 15, 2022

Review comment responded on Jun 16, 2022

Dear Mr. Billy, Thank you for taking the time to share your comments and for evaluated your recent stay at Xcaret Arte, we are glad to know that you enjoyed and we hope we can repeat the amazing experience in the near future. Sincerely,

5
Everyone

By on Jun 8, 2022

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO 77710
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