Ocean Riviera Paradise All Inclusive

5.0 star property

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
View from property
Privilege Master Suite RoofTop | Terrace/patio
View from room
10 bars/lounges, 4 swim-up bars, 4 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1246 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite RoofTop

  • Ocean view
  • 2002 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(121 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(34 reviews)
  • 614 sq ft
  • Sleeps 4

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(20 reviews)
  • Resort view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Standard

8.4 out of 10
Very good
(146 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite

  • 1242 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, Pool View (suite)

9.4 out of 10
Exceptional
(6 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Rooftop

8.0 out of 10
Very good
(2 reviews)
  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim Up

9.0 out of 10
Wonderful
(2 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Ocean Riviera Paradise All Inclusive places you within a leisurely stroll of Playa Xcalacoco and Chun-Zumbul (diving site). This 782-room, 5-star property welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and a free water park.

What's nearby

  • Playa Xcalacoco - 11 min walk - 0.6 miles
  • Quinta Avenida - 13 min drive - 3.8 miles
  • Playa del Carmen Main Beach - 13 min drive - 4.0 miles
  • Maroma Beach - 21 min drive - 10.0 miles
  • Xcaret Eco Theme Park - 26 min drive - 11.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Fresco Bar - ‬14 min walk
  • ‪Las Máscaras - ‬17 min walk
  • ‪Bar L'Elefant - ‬16 min walk

About this property

Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a 24-hour gym.
Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are also available.
3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen

Ocean Riviera Eden beach All Inclusive

Ocean Riviera Eden beach Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Eden by the beach All Inclusive

All-inclusive property Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

Will I find all-inclusive rate plans at Ocean Riviera Paradise All Inclusive?

Ocean Riviera Paradise All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, tennis, and volleyball.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on May 21, 2026 start from $259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Ocean Riviera Paradise All Inclusive?

Ocean Riviera Paradise All Inclusive provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see within easy reach of Ocean Riviera Paradise All Inclusive?

This property is located in Playa del Carmen, a short 9-minute walk from Playa Xcalacoco and also 12 minutes on foot from Chun-Zumbul (diving site). You'll also find Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course within a short drive.

Is there parking available at Ocean Riviera Paradise All Inclusive?

Yes, self parking is offered for free at the property.

Is there a spa available at Ocean Riviera Paradise All Inclusive?

Despacio is the property's spa and services include Thai massages, Swedish massages, couples treatments, and reflexology.

Does Ocean Riviera Paradise All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, a garden-view restaurant, and 4 swim-up bars at this property.

Does Ocean Riviera Paradise All Inclusive feature a casino at the property?

No, Ocean Riviera Paradise All Inclusive doesn't have a casino.

Is there an indoor pool at Ocean Riviera Paradise All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Ocean Riviera Paradise All Inclusive good for couples?

This beachfront property offers many amenities for couples such as a garden-view restaurant and some guestrooms include a private plunge pool and a private hot tub.

Are there hot tubs at Ocean Riviera Paradise All Inclusive?

No, but guests can enjoy a steam room at this property.

Does Ocean Riviera Paradise All Inclusive have a restaurant with a breakfast menu?

Yes, Ocean Riviera Paradise All Inclusive has 11 restaurants, and serves breakfast for a surcharge.

Does Ocean Riviera Paradise All Inclusive allow pets to stay for free?

No, pets aren't allowed at Ocean Riviera Paradise All Inclusive.

Are there connecting rooms at Ocean Riviera Paradise All Inclusive?

No, this property doesn't feature connecting guestrooms.

Where is the closest airport to Ocean Riviera Paradise All Inclusive?

The closest major airport to Ocean Riviera Paradise All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.8 mi away.

Are there rooms with balconies at Ocean Riviera Paradise All Inclusive?

Yes, some guestrooms at this property offer either a balcony and a terrace where guests can enjoy ocean and garden views.

Does Ocean Riviera Paradise All Inclusive have a wedding venue?

There are wedding services available at Ocean Riviera Paradise All Inclusive if that's in your vacation plans.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1579 out of 3023 reviews
Rating 8 - Good. 754 out of 3023 reviews
Rating 6 - Okay. 361 out of 3023 reviews
Rating 4 - Poor. 174 out of 3023 reviews
Rating 2 - Terrible. 155 out of 3023 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 6 nights in May 2026

8/10 Good

Joey Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was fantastic. We had the privilege master ocean view. 10/10. The staff was also fantastic and very accommodating. The pools were great and all areas were kept very clean. The food was okay, nothing special. The entertainment was lacking, but it is a family-friendly resort, so we were not expecting great adult entertainment. Overall, it was a great experience.
Stayed 5 nights in May 2026

4/10 Poor

Yolanda

Traveled with group, Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Rooms were always really humid and smelled moldy. We got back home and all our clothes had a moldy smell. Most staff were rude and restaurants were always trying to sell wine bottles to get you in for reservations.
Stayed 5 nights in Apr 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Tons to do
Stayed 5 nights in Mar 2026

10/10 Excellent

Akber

Stayed 3 nights in Apr 2026

8/10 Good

Randy Noah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We upgraded our rooms to a swim up room when we arrived. Room was very nice. Pools were all maintained. Only issue was the lack of water stations for fresh drinking water.
Stayed 5 nights in Feb 2026

2/10 Terrible

Victor Rayado

Liked: Amenities, property conditions & facilities
Many reasons: 1. We said before our stay that we were there to celebrate our anniversary and in the day there was nothing special they did for us. And we show they did it for other customers. 2. The bars consistently missed one or the other ingredient for the mix and almost never made the drink they said they would. Same with true food. In the fine dining menu they listed ingredients that did not show up on the plates. 3. My wife was pregnant and there was little willingness from some staff members to help her or get her a non alcoholic beer. In general some staff members just seemed to be angry or in a bad mood. They kept forgetting our orders or reservations. A disaster if one considers this is a 5 star hotel with fine dining restaurants.
Stayed 7 nights in Feb 2026

10/10 Excellent

Branden

Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 7 nights in Feb 2026

8/10 Good

Shameka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice all the time they were helpful. My boyfriend and I were so surprised that they upgraded out because it was our anniversary and we were very thankful for. They always did a great job of making sure the hotel was clean, and when we wanted our room clean they did a good job. But when you wanted to go to the pool it was cool. The food was oh ok it was sometime was very sweet or grace's. When you want to the beach there was a lot of people that keep on asking to sale things. But the beach was gorgeous to look at. Also, when we booked an extension they didn’t tell us it would be an extra cost when the people picked us up. Their alcohol was good but sometimes tastes like it was artificial. There bowling was good it was nice a clean and if your lane was down they right away, fixed it. They had good live music at the night time.
Stayed 7 nights in Feb 2026

4/10 Poor

JANE

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
Staff were very nice. Was given the wrong room - finally got the building i was supposed to be in but our room was at the very end and no view of the pool. Very disappointing. Ran the tub and the water was orange in colour. Disgusting. Food was ok..nothing special. Long line ups at the cafe which was discouraging as well. I would suggest a third person serving the coffee/smoothies especially early in the day. Won't be back
Stayed 1 night in Feb 2026

6/10 Okay

Ashley Arias

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff and rooms were great, the food could be better.
Stayed 3 nights in Feb 2026

8/10 Good

HaDi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff and management team were great! Rooms and equipment need more maintenance.
Stayed 7 nights in Feb 2026

8/10 Good

Johanna

Stayed 5 nights in Feb 2026

10/10 Excellent

JEREMY

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
the resort was incredible, my son and I had an amazing time. the staff was friendly and welcoming. our room was unbelievable.
Stayed 7 nights in Feb 2026

10/10 Excellent

Bryan Frederick

Stayed 5 nights in Feb 2026

8/10 Good

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were AMAZING. The food, for the price we paid wasn’t bad but wasn’t excellent. We decided to upgrade our room to El Beso which was a great decision and the room was very nice.
Stayed 4 nights in Feb 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean well taken care of and very spacious. The staff was courteous and helpful. We had a wonderful stay.
Spacious room for 4.
Stayed 6 nights in Feb 2026

4/10 Poor

Olga

Traveled with family
Liked: Property conditions & facilities
The food was very mediocre, breakfast was lacking fruits, vegetables and avocados (in Mexico), only bread and eggs were the majority selection. No variety at all. The room was ok, but the shower drain was not properly installed, and we have bathroom with water every time we took a shower. The water in the pool was freezing, no one was in it, everyone was at the beach. The water temp there was much warmer. The shade space is limited, you literary have to get up at 6am just to get one. Mexican restaurant was terrible, we waited 45 minutes just to get an order, and more than 1 hr to be served with food. My son and My mother got food poisoning after buffet visit on the 6th day. The best part of this resort was wild animals around it,, lots of fun feeding and observing them. Do not recommend!!
Stayed 7 nights in Feb 2026

10/10 Excellent

Parishad, Montreal

Stayed 6 nights in Feb 2026

10/10 Excellent

Lazaro Jean-Marie Corriveau

Stayed 10 nights in Jan 2026

8/10 Good

Jerry Alfred

Traveled with family
Room was nice, nothing fancy or anything considered 4star, but comfortable. No bugs, or leaking water anywhere. Grounds were good, lots of wildlife. Pools ok, could use a good cleaning on the pool floors, but it was a little cool so we didn’t get in-just sat at the side with our legs in. We weren’t at the beach area that much, although we would have liked to be. Seemed to be not enough chairs and very crowded, so mostly stayed at the pools. Food was decent, better than expected. We didn’t do any of the restaurants, just didn’t want to go to the extra effort of doing all that. Our butler was good, very nice. Didn’t see him much, but if we reached out to him he replied almost immediately. We were there between Christmas and New Years, NYE dinner was a cluster. Too many people all in the same area at once, so very long lines and wait time to get into buffet to be seated, then to get food from buffet. Wasn’t impressed, left and went to room and had room service. Room service food as expected, mediocre. Would possibly return, but thinking for slightly more $$ could be at a much nicer place next time. Not bad for the $ we paid, but lacking in some areas. We did have a good time so that’s all that really matters I guess.
Stayed 7 nights in Dec 2025

8/10 Good

Ofek

Stayed 10 nights in Feb 2026

10/10 Excellent

maryam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, food was good especially buffet had so many choices, great resort
Stayed 6 nights in Feb 2026

10/10 Excellent

ALEXANDER

Liked: Cleanliness, amenities, property conditions & facilities
Overall this is very good resort. Almost perfect. Rooms are great especially if you get one with your own pool which we did. Great food. Staff is very friendly and helpful. Many pools to choose from. If you with kids it’s perfect. If you want adults only - this is not for you. Beach front is little short. We really enjoyed it. Animals, food, people. Thank you
Stayed 6 nights in Feb 2026