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Recent guest reviews

Good activities for kids. Evening shows were good

Food was amazing! But timing wise, some restaurants were closed. Service and hotel cleanliness was good!

Service was excellent and everyone was friendly. Enjoyed the bowling at night, but the beach was rocky. Walk up the beach to the left and there is an area where it is less rocky

The property needs a refresh. it is a great concept, especially with children but with just some tune-ups it could be so much better.

Food wasn’t good, we had 15 people in our group and more than half gets sick, coffee mugs was dirty a few times

The resort is very nice and big, the food was not good st all , the buffers get very packed for all the eating times and the other restaurants are not good .

Our family of 7 spent 6 nights. Our youngest was 8 and oldest was 60. There was something to do for everyone. The faunas running freely were exciting to watch. The beach was unavailable due to seaweed, but there were so many pools and events that we were fine. There were not a lot of hagglers in the area which was great. Food options were endless. We will return

This resort had everything you could possibly need. The staff is extremely friendly and the food is great

Public restrooms condition. Air conditioners not working properly especially in buffet. Quality of alcohol not good enough. Alcohol is not free when order in room Towels usage practice ridiculous. No beach at all-you can't use it.

The property is beautiful and super clean . The service is not bad but they need more satff . The beach has a lot of rocks so you need to take yor water shoes for sure.

This was my first all inclusive resort to stay at, so please keep that in mind. The staff were incredibly friendly and polite. Two gentlemen in particular, Joaquin and Edgar, went out of their way to make sure that our experience was top notch. We were there on a bridesmaid trip and both arranged nice surprises for the bride-to-be. One was a private luxury dinner and the other was to secretly decorate our room when we returned. The only thing that could have been better was the fact that all drains (both sinks, bathtub, and shower) drained VERY slowly. However, the rooms were very clean.

Amazing experience. They have everything from a bowling alley, Casino, batting cages and more. Nice resort.

Everything was great !!!!!!!!!!!!!!!! Pools were amazing

I love how this resort has multiple options for restaurants.

Crta. Federal Cancún Chetumal, km 296 Playa del Carmen QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Grand Coral Golf Riviera Maya is within 2 miles (3 km) of Ocean Riviera Paradise All Inclusive while other popular attractions such as El Camaleon Mayakoba Golf Course are within 3 miles (5 km). This 974-room, 4-star property welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and a casino.


Dining

There are ample dining options with 11 onsite restaurants, including Blue Moon, which specializes in international cuisine and serves dinner, and Amaranto with its garden views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 974 rooms have an array of amenities, including free minibar items, sofa beds, and coffee makers. LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include free bottled water, ceiling fans, and laptop-compatible safes.


Property features

Ocean Riviera Paradise All Inclusive features a full-service spa, 5 outdoor pools, and a casino. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this all-inclusive property include a free water park, a nightclub, and a children's pool.

Room options

Eden Junior Suite with Jacuzzi

1 King Bed | Sleeps 3

Junior Suite Eden NRF

1 King Bed and 1 King Sofa Bed | Sleeps 3

Eden Master Suite

1 King Bed | Sleeps 3

Junior Suite Daisy NRF

1 Twin Bed | Sleeps 4

Guest reviews for Ocean Riviera Paradise All Inclusive

Everyone (44) Couples (7) Family (12)
3
Partner Couples Family

Good activities for kids. Evening shows were good

By on Mar 21, 2020

Review comment responded on Mar 22, 2020

Dear guest, Thank you for your review. We are glad to read you had an amazing experience with us, all your comments help us improve. We hope to have the opportunity to welcome you again soon. Best regards

4
Family with small children

Food was amazing! But timing wise, some restaurants were closed. Service and hotel cleanliness was good!

By , from Los Angeles on Feb 23, 2020

Review comment responded on Feb 24, 2020

Dear Sayeda, Thank you for your review. We are glad to read you had an amazing experience with us, all your comments help us improve. We hope to have the opportunity to welcome you again soon. Best regards

5
Everyone

By on Feb 22, 2020

Review comment responded on Feb 23, 2020

Dear guest, Thank you for your review. We are glad to read you had an amazing experience with us, all your comments help us improve. We hope to have the opportunity to welcome you again soon. Best regards

5
Family

Service was excellent and everyone was friendly. Enjoyed the bowling at night, but the beach was rocky. Walk up the beach to the left and there is an area where it is less rocky

By on Jan 8, 2020

Review comment responded on Jan 11, 2020

Dear guest, Thank you for your review. We are glad to read you had an amazing experience with us. We hope to have the opportunity to welcome you again soon. Best regards

3
Family with small children

The property needs a refresh. it is a great concept, especially with children but with just some tune-ups it could be so much better.

By on Dec 30, 2019

Review comment responded on Dec 31, 2019

Dear guest, Thank you for your review. We are glad to read you had an amazing experience with us. All of your comments helps us improve. We hope to have the opportunity to welcome you again soon. Best regards

3
Family Family with small children

Food wasn’t good, we had 15 people in our group and more than half gets sick, coffee mugs was dirty a few times

By on Dec 12, 2019

Review comment responded on Dec 12, 2019

Dear guest, Thank you for taking the time to review our resort. We are deeply sorry for the aspects that failed to meet your expectations. We do hope that in time we may welcome you again and hopefully improve your perception. Kind regards

5
Everyone

By on Dec 8, 2019

Review comment responded on Dec 10, 2019

Dear guest, Thank you for your review. We are glad to read you had an amazing experience with us. We hope to have the opportunity to welcome you again soon. Best regards

3
Everyone

By on Dec 3, 2019

Review comment responded on Dec 5, 2019

Dear guest, Thank you for taking the time to review our resort. We would have appreciated to have more information about the aspects that failed to meet your expectations. We do hope that in time we may welcome you again and hopefully improve your perception. Kind regards

5
Everyone

By on Nov 27, 2019

Review comment responded on Nov 29, 2019

Dear guest, Thank you for your review. We are glad to read you had an amazing experience with us. We hope to have the opportunity to welcome you again soon. Best regards

4
Everyone

By on Nov 11, 2019

Review comment responded on Nov 12, 2019

Dear guest, Thank you for taking the time to review our resort. We would have appreciated to have more information about the aspects that failed to meet your expectations. We do hope that in time we may welcome you again and hopefully improve your perception. Kind regards.

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