Hotel Lunata - Near Playa del Carmen Main Beach

3.0 star property
Hotel with a rooftop terrace, a quick walk to Playa del Carmen Main Beach

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Photo gallery for Hotel Lunata - Near Playa del Carmen Main Beach

Courtyard
Hallway
Exterior
Junior Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
5ta Avenida entre Calles 6 y 8, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪10 min walk‬
  • Mamitas Beach
    ‪11 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 193 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Lunata - Near Playa del Carmen Main Beach is within a 5-minute walk of Playa del Carmen Main Beach and within 15 minutes of other popular attractions like Playa del Carmen Maritime Terminal. Each of the 10 rooms at this 3-star hotel includes a balcony, a minibar, and a flat-screen TV.

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.5 miles
  • Mamitas Beach - 11 min walk - 0.6 miles
  • Xcaret Eco Theme Park - 11 min drive - 6.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪The Roof Bar - ‬1 min walk
  • ‪La Vagabunda® Centro - ‬1 min walk
  • ‪Tropical Playa del Carmen - ‬1 min walk
  • ‪Mercado 174 - ‬1 min walk
  • ‪Renzo's Pizza - ‬2 min walk

About this property

Hotel Lunata - Near Playa del Carmen Main Beach

Hotel with a rooftop terrace, a quick walk to Playa del Carmen Main Beach
At Hotel Lunata - Near Playa del Carmen Main Beach, guests have access to a rooftop terrace, a library, and express check-out. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 975 per vehicle roundtrip. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. Additional amenities include a terrace, laundry facilities, and a picnic area.
24-inch flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Balconies or patios, minibars, and safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Weekday full breakfast available 8:00 AM to 10:30 AM for a fee: MXN 150 for adults and MXN 150 for children

Things to do

  • Art gallery
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 450 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 975 per vehicle (roundtrip)
  • Rollaway bed fee: MXN 450 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lunata
Hotel Lunata Playa del Carmen
Lunata
Lunata Hotel
Lunata Playa del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen, Mexico
Lunata Hotel Playa Del Carmen
Lunata Playa Del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen

Frequently asked questions

What is there to do within easy reach of Hotel Lunata - Near Playa del Carmen Main Beach?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Is there parking available at Hotel Lunata - Near Playa del Carmen Main Beach?

No, there isn't parking available at the hotel.

Does Hotel Lunata - Near Playa del Carmen Main Beach include a casino at the property?

No, Hotel Lunata - Near Playa del Carmen Main Beach doesn't have a casino.

Will I find an indoor pool at Hotel Lunata - Near Playa del Carmen Main Beach?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Lunata - Near Playa del Carmen Main Beach?

Amenities that appeal to couples at this hotel include in-room massages, a minibar, and premium bedding.

Does Hotel Lunata - Near Playa del Carmen Main Beach have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Lunata - Near Playa del Carmen Main Beach have a restaurant with a breakfast menu?

Hotel Lunata - Near Playa del Carmen Main Beach offers a full breakfast on weekday mornings for a surcharge though there is no restaurant.

Will Hotel Lunata - Near Playa del Carmen Main Beach allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Lunata - Near Playa del Carmen Main Beach.

Does Hotel Lunata - Near Playa del Carmen Main Beach have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Lunata - Near Playa del Carmen Main Beach?

The closest major airport to Hotel Lunata - Near Playa del Carmen Main Beach is Cozumel Intl. Airport (CZM), which is 20.9 mi away (253 minutes by car).

Can I book a room with a balcony at Hotel Lunata - Near Playa del Carmen Main Beach?

Yes, every guestroom at Hotel Lunata - Near Playa del Carmen Main Beach comes with a balcony with some featuring ocean or garden views.

Hotel Lunata - Near Playa del Carmen Main Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 306 out of 418 reviews
Rating 8 - Good. 90 out of 418 reviews
Rating 6 - Okay. 15 out of 418 reviews
Rating 4 - Poor. 5 out of 418 reviews
Rating 2 - Terrible. 2 out of 418 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

We loved it. Great location, cleanliness and service.
Stayed 3 nights in May 2025

10/10 Excellent

Nate

Stayed 3 nights in May 2025

10/10 Excellent

Kenia J. Zarzuela, Somerset

Stayed 4 nights in May 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Carlos Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno hotel
Stayed 1 night in May 2025

10/10 Excellent

ADER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Everything was good and safe!
Stayed 2 nights in Apr 2025

10/10 Excellent

Silviu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous, Friendly Hotel

We felt welcome from the moment we arrived. Michelle and her husband were wonderful. Our room was very spacious and the hotel’s hand carved stone entrance and aesthetics are divine. Their tip on where to park made check in very easy. Breakfast was great value and served in the pretty garden at the rear of the property. The hotel is right on Avenida Cinco but Michelle gave us a local Mexican restaurant to try away from the tourist strip and it was excellent.
Stayed 1 night in Apr 2025

8/10 Good

Victor, Madrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the noise which is expected due to its centric location. Maybe the rooms with view to the garden had less noise but ours with view to 5th avenue was really loud.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and loved the staff. This little place sits right on 5th Ave so everything is at your disposal. Only downside is, no parking in this pedestrian area (we left our car around the corner) & sometimes depending on the room you get, you can hear the outside fiestas (although this didn’t keep me from sleeping lol) I would go back!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Rick and Debbie - Vancouver Island - Canada.

Stayed 2 nites before going to Cozumel for 2 weeks then another 2 nites before flying home to Canada. Rooms were very nice. There was a garden area to have complimentary toast and coffee in the morning or a breakfast for a charge. The staff were amazing. Thanks to Michelle, Eban, Nikita, Mariana and Carlos. We enjoyed our short stay and would recommend staying here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan, San Luis Obispo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful. The staff was courteous and went beyond to suggest restaurants and places to shop off 5th Avenue. The morning breakfast on their outside patio was peaceful and lovely. Michele was a wonderful resource. We were only there one night but would love to stay longer the next trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Bladimiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience and would recommend to others for the excellent breakfast and affordable and in a great location.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jeanea

Traveled with family
Avoid This Hotel at All Costs – Outrageous Makeup Fee?! I’ve stayed at many hotels all over the world, but never have I encountered such an appalling, money-grabbing policy as the one at this place. If you dare to use a towel to wipe your face, expect to be hit with an additional fee. It’s absolutely ridiculous that they’re charging for something so basic and common. I never just wipe my face and leave the whole towel full of makeup without rinsing it with soap, so it’s easier to clean. All it needed was to be laundry like every other hotel does. Get black towels if you’re going to penalize your guest for using them, and don’t know how to properly wash!!! This is what happened to me, no telling what else they nickel and dime people on after the fact. To make matters worse, I had an incredibly stressful experience when I returned to the hotel after hours and found myself locked out, with no one in sight. I banged repeatedly on the gate, and called the hotel so many times with no answer. All I thought about was protecting my daughter who I had out there on the curb and thought I had to book another hotel for the night despite us not having any luggage just to get us off the street. Finally I screamed once again bloody murder into the gate, and someone showed up. I was fighting tears. But guess what, I never mentioned it the next day to the staff because I consider myself a nice person and I didn’t want the night employee to get in trouble. But to now be hit with this fee!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Carmen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very good breakfast and friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of everything . Good staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Lovely people!
Stayed 3 nights in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel !!!

Hotel Lunata is excellent. It is right on 5th Ave, and there is great stuff around each direction you walk. Hotel is in a relatively quiet section. The loudest bars are further up 5th Ave. The hotel was perfectly clean and our room was beautiful! The service was great. They answered all questions and called our taxi when we left. Will definitely stay again if I come back to Play del Carmen.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sotheary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very cute and cozy. We loved the boutique style and the fact that its in close proximity to the beach, shops and restaurants. It would have been even better if there was a pool haha but nonetheless. It was a great location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bertoldo

Liked: Cleanliness, staff & service, property conditions & facilities
Great safe zone
Stayed 1 night in Mar 2025

10/10 Excellent

Cesar

Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place. The hotel is in the heart of 5th ave . Very convenient to walk, to the beach, ferry and shops. The staff was very helpful and communicative. Muchas gracias el lugar estuvo muy lindo limpio y cerca de todo. El lugar puede ser bullicioso en la noche por los bares restaurantes alrededor del hotel. pero personalmente no me importa por qué yo si aguanto la bulla. Me encantó! Gracias por todo!
Stayed 4 nights in Jan 2025