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Recent guest reviews

We liked everything the resort had to offer,room,food,cleanliness,attention to datail.

Free bike and kayak rentals. Every room has a balcony. Not enough chairs at pool and beach. Only four restaurants and two were the same

Cleanliness and overall organization is great!!! Everybody is very friendly and would do anything to accommodate your needs.

The staff was excellent. Very attentive, very friendly, always remembered our names. The food was really good, there was only a few restaurants though, a couple more would've been nice for more of a variety. Our suite was really big and clean, a little dated, but overall it was very cozy. Tons of beach chairs if you prefer laying out on the beach. Fun activites at the pool daily, like water polo, water football etc.

It was a laid back, quiet place to relax. No loud party crowds.

Awesome place we have a great time. Property was clean and well maintained and the staff was very friendly

The customer service was excellent and the chief's accommodated to Vegan diet

The property was very clean and all staff are pleasant. The only thing I didn't care for is the lack of evening things to do...

Your complex is very beautiful, clean and a very helpful staff. It was very large and a long way to walk for everything.

The staff was very friendly and helpful. The 24 hour room service and the restaurants on the property were very good. The entertainment around the pool and at the bar was appropriate for the customers. Beautiful beach and great drink service at the beach.

Beautiful property. The food wasn’t that great but it could have been worse. The outside bars close at 6pm which is kind of disappointing. Staff is very friendly and helpful. We loved our suite.

Clean, beautiful property, friendly and attentive staff

Liked the location, food, pools and beach area. The comforters on bed are in terrible shape. This place needs to replace their comforters ASAP.

Service and staff are excellent. The buffet style restaurant food was a little disappointing. The Rotunda bar staff and sushi chefs were great. Would like to have seen more entertainment and things for kids to do.

They have a quick room service.i suggest to put water slide for the kids.

Chetumal / Pto. Juarez Highway Playa del Carmen QROO

Room options

Deluxe Room, 2 Double Beds, Beachfront

2 Double Beds | Sleeps 2

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

1 King Bed and 2 Twin Murphy Beds | Sleeps 4

Deluxe Suite, 1 Bedroom, Resort View

1 King Bed and 2 Twin Murphy Beds | Sleeps 4

Deluxe Studio

2 Double Beds | Sleeps 4

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Punta Esmeralda Beach is within 2 miles (3 km) of The Royal Haciendas All Inclusive Resort & Spa while other popular attractions such as Quinta Avenida are within 3 miles (5 km). This 252-room, 4-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 5 restaurants.


Dining

This property is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 252 rooms are soundproofed and have an array of amenities, including balconies, MP3 docks, and microwaves. Guests can expect free WiFi and plasma TVs with satellite channels and DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and free bottled water are also available.


Property features

Guests of The Royal Haciendas All Inclusive Resort & Spa have access to a full-service spa, 4 outdoor pools, and a children's pool. Free valet parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this all-inclusive property include a fitness center, 4 spa tubs, and a sauna.

Guest reviews for The Royal Haciendas All Inclusive Resort & Spa

Everyone (53) Couples (9) Family (17)
5
Everyone

By on Jul 24, 2020

5
Everyone

By on Mar 25, 2020

5
Partner Couples

We liked everything the resort had to offer,room,food,cleanliness,attention to datail.

By , from Orange,CT on Mar 8, 2020

5
Friends

Free bike and kayak rentals. Every room has a balcony. Not enough chairs at pool and beach. Only four restaurants and two were the same

By , from Bethlehem, pa. on Mar 3, 2020

5
Family with small children

Cleanliness and overall organization is great!!! Everybody is very friendly and would do anything to accommodate your needs.

By , from Somersworth, NH on Mar 2, 2020

4
Partner Couples

The staff was excellent. Very attentive, very friendly, always remembered our names. The food was really good, there was only a few restaurants though, a couple more would've been nice for more of a variety. Our suite was really big and clean, a little dated, but overall it was very cozy. Tons of beach chairs if you prefer laying out on the beach. Fun activites at the pool daily, like water polo, water football etc.

By on Feb 25, 2020

5
Partner Couples

It was a laid back, quiet place to relax. No loud party crowds.

By on Feb 11, 2020

5
Family

Awesome place we have a great time. Property was clean and well maintained and the staff was very friendly

By on Jan 29, 2020

5
Partner Couples

The customer service was excellent and the chief's accommodated to Vegan diet

By , from Denver, Colorado on Jan 16, 2020

4
Friends

The property was very clean and all staff are pleasant. The only thing I didn't care for is the lack of evening things to do...

By on Dec 9, 2019

The Royal Haciendas All Inclusive Resort & Spa

Chetumal / Pto. Juarez Highway, Playa del Carmen, QROO 77710
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