The Royal Haciendas All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for The Royal Haciendas All Inclusive

Exterior
Aerial view
6 outdoor pools, pool umbrellas, sun loungers
Balcony view
Pillowtop beds, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Playa del Carmen, QROO
  • Gran Coyote Golf
    ‪8 min drive‬
  • Quinta Avenida
    ‪13 min drive‬
  • Punta Esmeralda Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

  • Beach view
  • 1047 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

  • Beach view
  • 1445 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Junior Suite Beachfront

  • Beach view
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds

Deluxe Junior Suite

  • Ocean view
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

  • Ocean view
  • 1047 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Run of the House

  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

  • Ocean view
  • 1445 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

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About the neighborhood

Playa del Carmen

Located in Corasol, The Royal Haciendas All Inclusive is within a few miles (5 km) of popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 252-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Gran Coyote Golf - 8 min drive - 3.0 miles
  • Mamitas Beach - 13 min drive - 6.0 miles
  • Quinta Avenida - 13 min drive - 6.1 miles
  • Playa del Carmen Main Beach - 13 min drive - 6.1 miles
  • Punta Esmeralda Beach - 13 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools
Guests of The Royal Haciendas All Inclusive have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this all-inclusive property include a gym, 4 hot tubs, and a sauna.
43-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Stereo
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 5.25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 600 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of May 15, 2025, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on Jun 14, 2025 start from $249.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of The Royal Haciendas All Inclusive?

This property is situated in Corasol within a short 11-minute walk of Chun-Zumbul (diving site). You'll also find El Camaleón Mayakoba Golf Course and Playa Xcalacoco within a short drive.

Will I be able to park at The Royal Haciendas All Inclusive?

Yes, uncovered valet parking is offered for free at the all-inclusive property.

Is there a spa available at The Royal Haciendas All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and massages.

Does The Royal Haciendas All Inclusive have a casino?

No, The Royal Haciendas All Inclusive doesn't have a casino.

Is there an indoor pool at The Royal Haciendas All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 4 hot tubs.

Is The Royal Haciendas All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 6 outdoor pools, 2 poolside bars, and a beachfront restaurant.

Does The Royal Haciendas All Inclusive have a hot tub?

Yes, guests can enjoy 4 spa tubs at this all-inclusive property.

Does The Royal Haciendas All Inclusive have a restaurant with a breakfast menu?

Yes, The Royal Haciendas All Inclusive has 5 restaurants, and serves free breakfast each morning.

Does The Royal Haciendas All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Royal Haciendas All Inclusive.

Are there connecting rooms at The Royal Haciendas All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to The Royal Haciendas All Inclusive?

The closest major airport to The Royal Haciendas All Inclusive is Cozumel Intl. Airport (CZM), which is 26.3 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.7 mi away.

Can I book a room with a balcony at The Royal Haciendas All Inclusive?

Yes, every guestroom at The Royal Haciendas All Inclusive comes with a balcony with some featuring ocean views.

Does The Royal Haciendas All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Royal Haciendas All Inclusive.

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1040 out of 1792 reviews
Rating 8 - Good. 424 out of 1792 reviews
Rating 6 - Okay. 199 out of 1792 reviews
Rating 4 - Poor. 74 out of 1792 reviews
Rating 2 - Terrible. 55 out of 1792 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming, very friendly, and accommodating. Resort was clean and well Maintained. Variety of activities available.
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew B

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty big, but not as massive as some of the larger chains. Food was good with plenty of options. Pools were beautiful. As stated by others beach had erosion.
Stayed 4 nights in Mar 2025

8/10 Good

Rabih

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Renata, Glenview

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Food was ok, not convinend because you have to reserve every evening one day prior and usually they were full. The staff (customer service ) at the main restaurant (breakfast/ lunch) was not very friendly. I would not recommend this place
Stayed 5 nights in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly
Stayed 7 nights in Feb 2025

6/10 Okay

Tracy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
We were there for a wedding, we liked the property but we did not like how everything ends at 10 pm, including bar. They are lacking entertainment. If you are a beach lover, this place is not for you. We could not get in due to the amount of driftwood . We had to go closer to town to swim in ocean. Also, you need to remember your room number to get towels, get food etc. even thought they put a bracelet on you. Make sure to write your room Number on your key card.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lisa, WALCOTT

Liked: Cleanliness
Great for all ages Be prepared for sales pitch for time share but once you said no they didn’t bother.
Stayed 7 nights in Feb 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good other than small beach and not swimable.
Stayed 11 nights in Jan 2025

8/10 Good

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our family time at The Royal. The property was beautiful, clean and very well maintained. The staff was amazing!! The rooms were roomy and fit our large family very comfortably. We really enjoyed the drinks and good. The only down fall, we wish there would have been more activities and shows for teens and young adults. Other than that we had a wonderful time!
Stayed 5 nights in Feb 2025

8/10 Good

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, very attentive staff, the buffet was overall good food except for the Asian night, skip that. The steak and seafood restaurant was very good. Rooms are dated but clean, beds are very hard. No shows or night life to speak of. If you want to relax and unwind, this is the place to go.
Stayed 9 nights in Jan 2025

6/10 Okay

Mehdi

Traveled with family
Liked: Property conditions & facilities
Clean
Stayed 6 nights in Jan 2025

10/10 Excellent

Mohsen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The staff was really friendly and helpful. The only thing I didn’t like was the food. The options were limited and to use the two restaurants you had to make a reservation which was hard to get in and was prioritized to members. Pool was great and the two grill restaurant around the pool made it convenient to have a bite or a drink.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 5 nights in Jan 2025

8/10 Good

Stella Rausch

Liked: Cleanliness, staff & service, property conditions & facilities
(Stayed Jan 2025) - This property was really nice but somewhat dated. Everything was really clean, the landscaping was beautiful, and staff were amazing. From stepping out of our transportation (shoutout to Ocean Transfers) to check-in was very easy. The bellhop arrived very quickly with our bags. The Concierge is the only way you could make reservations and that was somewhat annoying. The Mexican food was authentic and DELICIOUS. You have your normal tropical drinks but The chocolate martini and Expresso martini were awesome. We had a 10 YO and 4 YO with us. The kids club is tucked in the back and kind of vacant. We never utilized it as there were not kids for ours to play with. The kids pool is tucked in the back and somewhat a walk from the main pools and beach. You felt tucked away
Stayed 5 nights in Jan 2025

6/10 Okay

Melissa

Traveled with partner
Disliked: Property conditions & facilities
We had to ask for our upgraded room, as they originally placed us in a room facing away from the ocean when we specifically booked and paid for an ocean view room.
Stayed 7 nights in Jan 2025

10/10 Excellent

MOUNIR ABOU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing all inclusive stay! People so nice and property is clean and beautiful. Lot of activities and shows! I will definitely revisit Only downside is the beach who was eroded in past years but they started rebuilding it.
Stayed 5 nights in Jan 2025

10/10 Excellent

Justin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice. Food was good. Oscar and Emiliano were great at buffet along with Eduardo and Leo at La Rotonda. Would definitely come back.
Stayed 5 nights in Jan 2025

8/10 Good

Brooke

Beautiful Mexican style building and decor, clean and the yard/gardens were lovely! Only thing that was disappointing was the beach as it’s still not cleaned up from the hurricane and the pics showed clean white sand.
Stayed 6 nights in Jan 2025

6/10 Okay

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of beach erosion, which is no one's fault but the website should reflect this. The hotel photos showing the beach is incorrect, you cannot walk around the restaurant out the front, the base of the restaurant is in the ocean. You cannot swim at this beach as erosion has taken away the sand and old trees, roots and branches are sticking up out of the sand. Food variety was good although not used to just ONE chef making breakfast egg orders, so a long queue. Also, you had to ask your server for bacon as no trays of bacon at the buffet. Servers everywhere were excellent, friendly and would remember where you sat, what your room number was and what previous orders you had the day before, fabulous! Did NOT like the room bed configuration, two double beds. Not queens, but doubles. With a 6'2" long husband, I couldn't fit in the bed with him so we slept in the two separate beds. Sad when we were there for his birthday. Housekeeping was great, clean, tidy and neat rooms each day. Location great as you could hire hotel bicycles (free) and ride 10-12mins to the popular 5th Avenue shops. Disappointed with the Concierge as I asked him two days prior to make a reservation for my husband's 60th birthday dinner for four. We dressed up, went to the restaurant, no reservation, not even a spare table for us. Checked with Concierge and he had the cheek to say we hadn't asked him to make a booking - really???!!! Don't think we will come back again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Chris, Carol Stream

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hector the activity director has a great personality and a wonderful fanny pack!
Stayed 7 nights in Jan 2025

6/10 Okay

Kim Faye

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were top notch If you’re not a Hotel “Member” don’t expect to get into the a la cart restaurants. They get first choice. Didn’t like that. Should be available to everyone first come first serve Hopefully the beach will be restored soon
Stayed 11 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pools and kids actives
Stayed 7 nights in Jan 2025

6/10 Okay

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two things out of the hotels control limited the opportunity for this to be a great vacation. The beach is worse than I've ever experienced (has been for at least 5 years from what I heard) and the weather which featured liquid sunshine or clouds the entire time we were there. Natael and the show cooking staff were an amazing server for many meals but the rest of the wait staff was subpar. Housekeeping was nonexistent and overall was lacking in comparison to other hotels like the Royal Sands where this hotel was supposed to be an upgrade to stay at. Unfortunately unlikely to return unless some major changes are made
Stayed 5 nights in Jan 2025

4/10 Poor

Avnil

Liked: Staff & service
Disliked: Cleanliness, amenities
The property is nice however getting reservations for the restaurants is a hassle. Our check in was terrible. The agent (Susana) wasnt helpful and didnt tell us anything about the resort. We had to figure it ourselves which was very unpleasant. Definitely not coming back AGAIN!!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Zackary Raymond

Stayed 7 nights in Jan 2025