The Royal Haciendas All Inclusive in Playa del Carmen

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Family-friendly fun on the beach, with 6 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

May 2025

June 2025

6 outdoor pools, pool umbrellas, sun loungers

Pillowtop beds, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Explore the area

Playa del Carmen, QROO

Gran Coyote Golf
‪8 min drive‬
Quinta Avenida
‪13 min drive‬
Punta Esmeralda Beach
‪13 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪42 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

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Room options

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

Beach view
1047 sq ft
Sleeps 4
1 King Bed and 2 Twin Murphy Beds

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Beach view
1445 sq ft
Sleeps 6
1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Junior Suite Beachfront

Beach view
398 sq ft
Sleeps 2
2 Double Beds

Deluxe Junior Suite

Ocean view
398 sq ft
Sleeps 4
2 Double Beds

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

Ocean view
1047 sq ft
Sleeps 4
1 King Bed and 2 Twin Murphy Beds

Run of the House

398 sq ft
Sleeps 2
2 Double Beds

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Ocean view
1445 sq ft
Sleeps 6
1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

About the neighborhood

Playa del Carmen

Located in Corasol, The Royal Haciendas All Inclusive is within a few miles (5 km) of popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 252-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

Gran Coyote Golf - 8 min drive - 3.0 miles
Mamitas Beach - 13 min drive - 6.0 miles
Quinta Avenida - 13 min drive - 6.1 miles
Playa del Carmen Main Beach - 13 min drive - 6.1 miles
Punta Esmeralda Beach - 13 min drive - 5.1 miles

Getting around

Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

‪The Fives Plaza - ‬5 min drive
‪La Laguna - ‬14 min walk
‪Arezzo - ‬5 min drive
‪Breeze Pool Bar - ‬5 min drive
‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools

Guests of The Royal Haciendas All Inclusive have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this all-inclusive property include a gym, 4 hot tubs, and a sauna.

43-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Similar properties

On private beach
Pool
Breakfast included
All inclusive

$183 nightly

May 28 - May 29

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered valet parking on site

Food and drink

2 poolside bars
3 bars/lounges
5 restaurants
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Kinokó
La Palapa del Sol
Los Murales
Pizza Luna
Sol y Luna Grill

Things to do

2 outdoor tennis courts
4 hot tubs
6 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Health club
Kayaking
Playground
Sailing
Sauna
Shopping
Snorkeling
Stereo
Yoga classes

Family friendly

6 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Free supervised activities for children
Grocery/convenience store
In-room microwave
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Body wraps
Facials
Hot tub
Massage
Sauna
Spa open daily
Steam room
Turkish bath

Accessibility

Elevator

18 buildings
4 floors
Built in 2006
Designated smoking areas
Lifeguards
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillowtop mattress

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

43-inch HDTV with satellite channels

Food and drink

24-hour room service
Cleaning supplies
Coffee/tea maker
Free bottled water
Microwave

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe
Mobile key entry
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 25

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 600

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

All guests, including children, are required to present a valid government-issued ID card at check-in.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 300.00 per accommodation, per stay
A tax is imposed by the city: USD 5.25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out fee: USD 600 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM
Check-out: 11 AM
Minimum check-in age: 25

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

No rollaway or extra beds are available.

Property is also known as

Royal Haciendas

Royal Haciendas All Inclusive

Royal Haciendas All Inclusive Playa del Carmen

Royal Haciendas Playa del Carmen

Royal Haciendas Hotel

The Royal Haciendas Hotel Playa Del Carmen

Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of May 15, 2025, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on Jun 14, 2025 start from $249.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of The Royal Haciendas All Inclusive?

This property is situated in Corasol within a short 11-minute walk of Chun-Zumbul (diving site). You'll also find El Camaleón Mayakoba Golf Course and Playa Xcalacoco within a short drive.

Will I be able to park at The Royal Haciendas All Inclusive?

Yes, uncovered valet parking is offered for free at the all-inclusive property.

Is there a spa available at The Royal Haciendas All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and massages.

Does The Royal Haciendas All Inclusive have a casino?

No, The Royal Haciendas All Inclusive doesn't have a casino.

Is there an indoor pool at The Royal Haciendas All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 4 hot tubs.

Is The Royal Haciendas All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 6 outdoor pools, 2 poolside bars, and a beachfront restaurant.

Does The Royal Haciendas All Inclusive have a hot tub?

Yes, guests can enjoy 4 spa tubs at this all-inclusive property.

Does The Royal Haciendas All Inclusive have a restaurant with a breakfast menu?

Yes, The Royal Haciendas All Inclusive has 5 restaurants, and serves free breakfast each morning.

Does The Royal Haciendas All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Royal Haciendas All Inclusive.

Are there connecting rooms at The Royal Haciendas All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to The Royal Haciendas All Inclusive?

The closest major airport to The Royal Haciendas All Inclusive is Cozumel Intl. Airport (CZM), which is 26.3 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.7 mi away.

Can I book a room with a balcony at The Royal Haciendas All Inclusive?

Yes, every guestroom at The Royal Haciendas All Inclusive comes with a balcony with some featuring ocean views.

Does The Royal Haciendas All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Royal Haciendas All Inclusive.

The Royal Haciendas All Inclusive Reviews

8.6

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Christina

Traveled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were welcoming, very friendly, and accommodating. Resort was clean and well Maintained. Variety of activities available.

Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew B

Traveled with family and small children

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Plenty big, but not as massive as some of the larger chains. Food was good with plenty of options. Pools were beautiful. As stated by others beach had erosion.

Stayed 4 nights in Mar 2025

8/10 Good

Rabih

Traveled with family and small children, Traveled with group

Feb 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jan 2025

6/10 Okay

Renata, Glenview

Traveled with family

Feb 12, 2025

Liked: Cleanliness

Disliked: Staff & service

Food was ok, not convinend because you have to reserve every evening one day prior and usually they were full. The staff (customer service ) at the main restaurant (breakfast/ lunch) was not very friendly. I would not recommend this place

Stayed 5 nights in Jan 2025

10/10 Excellent

Gregory

Feb 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everyone was so friendly

Stayed 7 nights in Feb 2025

6/10 Okay

Tracy

Traveled with family and small children, Traveled with family

Feb 9, 2025

Liked: Cleanliness, property conditions & facilities

We were there for a wedding, we liked the property but we did not like how everything ends at 10 pm, including bar. They are lacking entertainment. If you are a beach lover, this place is not for you. We could not get in due to the amount of driftwood . We had to go closer to town to swim in ocean. Also, you need to remember your room number to get towels, get food etc. even thought they put a bracelet on you. Make sure to write your room Number on your key card.

Stayed 7 nights in Feb 2025

10/10 Excellent

Lisa, WALCOTT

Feb 9, 2025

Liked: Cleanliness

Great for all ages Be prepared for sales pitch for time share but once you said no they didn’t bother.

Stayed 7 nights in Feb 2025

8/10 Good

Chris

Traveled with family

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good other than small beach and not swimable.

Stayed 11 nights in Jan 2025

8/10 Good

Brandy

Traveled with family

Feb 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We really enjoyed our family time at The Royal. The property was beautiful, clean and very well maintained. The staff was amazing!! The rooms were roomy and fit our large family very comfortably. We really enjoyed the drinks and good. The only down fall, we wish there would have been more activities and shows for teens and young adults. Other than that we had a wonderful time!

Stayed 5 nights in Feb 2025

8/10 Good

Shelly

Traveled with family

Feb 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean property, very attentive staff, the buffet was overall good food except for the Asian night, skip that. The steak and seafood restaurant was very good. Rooms are dated but clean, beds are very hard. No shows or night life to speak of. If you want to relax and unwind, this is the place to go.

Stayed 9 nights in Jan 2025

6/10 Okay

Mehdi

Traveled with family

Feb 5, 2025

Liked: Property conditions & facilities

Clean

Stayed 6 nights in Jan 2025

10/10 Excellent

Mohsen

Traveled with family

Feb 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay. The staff was really friendly and helpful. The only thing I didn’t like was the food. The options were limited and to use the two restaurants you had to make a reservation which was hard to get in and was prioritized to members. Pool was great and the two grill restaurant around the pool made it convenient to have a bite or a drink.

Stayed 4 nights in Jan 2025

10/10 Excellent

Eduardo

Traveled with partner

Feb 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome!

Stayed 5 nights in Jan 2025

8/10 Good

Stella Rausch

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

(Stayed Jan 2025) - This property was really nice but somewhat dated. Everything was really clean, the landscaping was beautiful, and staff were amazing. From stepping out of our transportation (shoutout to Ocean Transfers) to check-in was very easy. The bellhop arrived very quickly with our bags. The Concierge is the only way you could make reservations and that was somewhat annoying. The Mexican food was authentic and DELICIOUS. You have your normal tropical drinks but The chocolate martini and Expresso martini were awesome. We had a 10 YO and 4 YO with us. The kids club is tucked in the back and kind of vacant. We never utilized it as there were not kids for ours to play with. The kids pool is tucked in the back and somewhat a walk from the main pools and beach. You felt tucked away

Stayed 5 nights in Jan 2025

6/10 Okay

Melissa

Traveled with partner

Feb 4, 2025

Disliked: Property conditions & facilities

We had to ask for our upgraded room, as they originally placed us in a room facing away from the ocean when we specifically booked and paid for an ocean view room.

Stayed 7 nights in Jan 2025

10/10 Excellent

MOUNIR ABOU

Traveled with family

Feb 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing all inclusive stay! People so nice and property is clean and beautiful. Lot of activities and shows! I will definitely revisit Only downside is the beach who was eroded in past years but they started rebuilding it.

Stayed 5 nights in Jan 2025

10/10 Excellent

Justin

Traveled with group, Traveled with family

Jan 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were nice. Food was good. Oscar and Emiliano were great at buffet along with Eduardo and Leo at La Rotonda. Would definitely come back.

Stayed 5 nights in Jan 2025

8/10 Good

Brooke

Jan 30, 2025

Beautiful Mexican style building and decor, clean and the yard/gardens were lovely! Only thing that was disappointing was the beach as it’s still not cleaned up from the hurricane and the pics showed clean white sand.

Stayed 6 nights in Jan 2025

6/10 Okay

Melinda

Traveled with partner

Jan 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lot of beach erosion, which is no one's fault but the website should reflect this. The hotel photos showing the beach is incorrect, you cannot walk around the restaurant out the front, the base of the restaurant is in the ocean. You cannot swim at this beach as erosion has taken away the sand and old trees, roots and branches are sticking up out of the sand. Food variety was good although not used to just ONE chef making breakfast egg orders, so a long queue. Also, you had to ask your server for bacon as no trays of bacon at the buffet. Servers everywhere were excellent, friendly and would remember where you sat, what your room number was and what previous orders you had the day before, fabulous! Did NOT like the room bed configuration, two double beds. Not queens, but doubles. With a 6'2" long husband, I couldn't fit in the bed with him so we slept in the two separate beds. Sad when we were there for his birthday. Housekeeping was great, clean, tidy and neat rooms each day. Location great as you could hire hotel bicycles (free) and ride 10-12mins to the popular 5th Avenue shops. Disappointed with the Concierge as I asked him two days prior to make a reservation for my husband's 60th birthday dinner for four. We dressed up, went to the restaurant, no reservation, not even a spare table for us. Checked with Concierge and he had the cheek to say we hadn't asked him to make a booking - really???!!! Don't think we will come back again.

Stayed 8 nights in Jan 2025

10/10 Excellent

Chris, Carol Stream

Traveled with family

Jan 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hector the activity director has a great personality and a wonderful fanny pack!

Stayed 7 nights in Jan 2025

6/10 Okay

Kim Faye

Traveled with partner

Jan 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were top notch If you’re not a Hotel “Member” don’t expect to get into the a la cart restaurants. They get first choice. Didn’t like that. Should be available to everyone first come first serve Hopefully the beach will be restored soon

Stayed 11 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with family

Jan 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great pools and kids actives

Stayed 7 nights in Jan 2025

6/10 Okay

Betty

Traveled with family

Jan 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Two things out of the hotels control limited the opportunity for this to be a great vacation. The beach is worse than I've ever experienced (has been for at least 5 years from what I heard) and the weather which featured liquid sunshine or clouds the entire time we were there. Natael and the show cooking staff were an amazing server for many meals but the rest of the wait staff was subpar. Housekeeping was nonexistent and overall was lacking in comparison to other hotels like the Royal Sands where this hotel was supposed to be an upgrade to stay at. Unfortunately unlikely to return unless some major changes are made

Stayed 5 nights in Jan 2025

4/10 Poor

Avnil

Jan 25, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities

The property is nice however getting reservations for the restaurants is a hassle. Our check in was terrible. The agent (Susana) wasnt helpful and didnt tell us anything about the resort. We had to figure it ourselves which was very unpleasant. Definitely not coming back AGAIN!!!

Stayed 7 nights in Jan 2025