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The Carmen Hotel - Ocean Front

4.5 star property
Adults-only beachfront hotel with outdoor pool

Choose dates to view prices

Photo gallery for The Carmen Hotel - Ocean Front

Balcony view
Beach bar
Front of property - evening/night
Owner´s Suite | Premium bedding, in-room safe, desk, blackout drapes
Sunrise Suite | Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪13 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Reef Suite City View

Premium bedding, in-room safe, desk, blackout drapes

Reef Suite City View

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Coral Suite

Premium bedding, in-room safe, desk, blackout drapes

Coral Suite

8.8 out of 10
Excellent
(6 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reef Suite Partial Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Reef Suite Partial Ocean View

7.8 out of 10
Good
(9 reviews)
  • 366 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Captain's Suite

Captain's Suite | Premium bedding, in-room safe, desk, blackout drapes

Captain's Suite

  • 646 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sunrise Suite

Sunrise Suite | Premium bedding, in-room safe, desk, blackout drapes

Sunrise Suite

7.8 out of 10
Good
(7 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Ocean Suite

Grand Ocean Suite | Premium bedding, in-room safe, desk, blackout drapes

Grand Ocean Suite

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Owner´s Suite

Owner´s Suite | Premium bedding, in-room safe, desk, blackout drapes

Owner´s Suite

  • 764 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

The Carmen Hotel - Ocean Front places you within a 15-minute stroll of popular sights such as Playa del Carmen Main Beach and Quinta Avenida. This 37-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Central Square - 5 min walk - 0.3 miles
  • Quinta Avenida - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 10 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 13 min walk - 0.7 miles
  • Playacar Beach - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪El Fogón Fiesta Jarocha - ‬1 min walk
  • ‪El Doctorcito - ‬4 min walk
  • ‪El Tapas Restaurante - ‬4 min walk
  • ‪Club SociaL - ‬2 min walk
  • ‪Café Andrade - ‬3 min walk

About this property

The Carmen Hotel - Ocean Front

Adults-only beachfront hotel with outdoor pool
At The Carmen Hotel - Ocean Front, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. This adults-only hotel also has a terrace.
Guests can expect free WiFi and 50-inch LED TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, ceiling fans, and laptop-compatible safes.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

View from property
Playa Palms Beach Hotel
  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,708 reviews
$71 nightly
The price is $88
Dec 3 - Dec 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Deck 5

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 008-007-007241/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Carmen Hotel Playa del Carmen
Carmen Hotel
Carmen Playa del Carmen

Frequently asked questions

Is free cancellation available at The Carmen Hotel - Ocean Front?

The Carmen Hotel - Ocean Front offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Carmen Hotel - Ocean Front?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at The Carmen Hotel - Ocean Front on Dec 3, 2025 start from $78.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Carmen Hotel - Ocean Front?

Guests positively rate the hotel's beach location in Playa del Carmen, and it's a short 12-minute walk from Playa del Carmen Main Beach and also 7 minutes on foot from Quinta Avenida. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Will I be able to park at The Carmen Hotel - Ocean Front?

No, this hotel doesn't offer parking.

Does The Carmen Hotel - Ocean Front feature a casino?

No, The Carmen Hotel - Ocean Front doesn't have a casino.

Is there an indoor pool at The Carmen Hotel - Ocean Front?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Carmen Hotel - Ocean Front a good place to stay for couples?

This adults-only hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Does The Carmen Hotel - Ocean Front have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Carmen Hotel - Ocean Front have a restaurant with a breakfast menu?

No, The Carmen Hotel - Ocean Front doesn't have a restaurant that serves breakfast.

Does The Carmen Hotel - Ocean Front allow pets to stay for free?

No, pets aren't allowed at The Carmen Hotel - Ocean Front though service animals are welcome.

Are there connecting rooms at The Carmen Hotel - Ocean Front?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Carmen Hotel - Ocean Front?

The closest major airport to The Carmen Hotel - Ocean Front is Cozumel Intl. Airport (CZM), which is 20.7 mi away (252 minutes by car).

Can I book a room with a balcony at The Carmen Hotel - Ocean Front?

Yes, every guestroom at The Carmen Hotel - Ocean Front comes with a balcony with some featuring ocean or pool views.

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