Magic Express

Hotel with an outdoor pool, near Plaza Las Americas

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service
Breakfast available
Housekeeping
Gym
24/7 front desk
Pool

Explore the area

Carretera Cancun-Chetumal Km. 291, Esquina Calle 54 Norte, Playa del Carmen, QROO, 77710

Place, Quinta Avenida
‪14 min walk‬
Place, Mamitas Beach
‪19 min walk‬
Place, Playa del Carmen Main Beach
‪19 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪64 min drive‬

Room options

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

218 sq ft
Sleeps 2
1 King Bed

Superior Room, 1 Queen Bed

Good

218 sq ft
Sleeps 2
1 Queen Bed

Standard Quadruple Room, 2 Double Beds

Exceptional

266 sq ft
Sleeps 4
2 Double Beds

About the neighborhood

Playa del Carmen

Located in El Pedregal within a short walk of Plaza Las Americas, Magic Express is within a mile (2 km) of other popular sights such as Quinta Avenida. This 97-room, 3-star hotel has an outdoor pool along with a gym and a conference center.

What's nearby

Plaza Las Americas - 13 min walk - 0.7 miles
Quinta Avenida - 14 min walk - 0.8 miles
Quinta Alegría Shopping Mall - 16 min walk - 0.9 miles
Mamitas Beach - 19 min walk - 1.0 mile
Playa del Carmen Main Beach - 19 min walk - 1.0 mile

Getting around

Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

‪El Fogon del May - ‬11 min walk
‪La Birria - ‬6 min walk
‪La Bamba Jarocha - ‬7 min walk
‪Mama mía - ‬9 min walk
‪El Rincón Chilango - ‬7 min walk

About this property

Magic Express

Hotel with an outdoor pool, near Plaza Las Americas

Renovated in 2019, Magic Express features an outdoor pool, a gym, and a conference center. You'll find limited parking. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include a business center, a computer station, and free newspapers.

32-inch LED TVs come with cable channels, and guests can stay connected with free wired internet. Beds sport premium bedding and bathrooms offer free toiletries. Free local calls and desks are other standard amenities.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Spa
Pet friendly
Free WiFi
Air conditioning

Property amenities

Internet

Available in all rooms: Free wired internet

Parking and transportation

Limited onsite parking (max 1 space per unit)
Onsite parking options include a garage and a carport

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 100 for adults and MXN 100 for children

Things to do

Health club
Outdoor pool
TV in common areas

Family friendly

Outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Safe at front desk
Vending machine
Water dispenser

Guest services

Concierge services
Housekeeping (daily)

Business services

2 meeting rooms
Business center
Computer station
Conference center (1,119 square feet of space)

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)

1 building
4 floors
Ballroom
Built in 2007
Renovated entire property - December 2019
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Private bathroom
Shower
Towels provided

Entertainment

32-inch LED TV with cable channels

Food and drink

Limited room service

Air conditioning
Desk
Free local calls
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MXN 100 for adults and MXN 100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 18 years old.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 8:00 PM.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.

Property is also known as

Magic Express Hotel

Magic Express Hotel Playa del Carmen

Magic Express Playa del Carmen

Magic Express Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Is a free cancellation option available at Magic Express?

Magic Express provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see close to Magic Express?

This hotel is situated in El Pedregal within a short 20-minute walk of Quinta Avenida and also 14 minutes on foot from Plaza Las Americas. You'll also find Playa del Carmen Main Beach and Mamitas Beach within a short drive.

Is parking available on site at Magic Express?

Yes, there is a garage with a max 1 space per unit.

Does Magic Express feature a casino on the premises?

No, Magic Express doesn't have a casino.

Is there an indoor pool at Magic Express?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Magic Express?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an outdoor pool.

Does Magic Express have a hot tub?

No, there isn't a spa tub at this hotel.

Does Magic Express have a restaurant with a breakfast menu?

Magic Express offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Magic Express allow pets to stay free of charge?

No, pets and service animals aren't allowed at Magic Express.

Does Magic Express have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Magic Express?

The closest major airport to Magic Express is Cozumel Intl. Airport (CZM), which is 21.2 mi away (253 minutes by car).

Are there rooms with balconies that I can book at Magic Express?

No, you won't find guestrooms with balconies at Magic Express.

Magic Express Reviews

7.6

Good

8.2/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Enrique

Sep 20, 2021

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Jul 10, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 9 nights in Jun 2021

10/10 Excellent

Verified traveler

Jul 5, 2021

Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children

Jul 1, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

En general excelente servicio

Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children

Jun 21, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everybody makes a mistake or everything can go wrong at any time. Here when something is not right or not supposed to be that way they are willing to fix it to the best of their ability. The first night when my son took a shower the water didn't drain or drained very slow then it overflowed. Then there was water all over the bathroom and a little bit in the bedroom. It was nighttime. No big deal. The following morning i saw cleaning staff and mentioned that to one of them. Right away she called a maintenance guy. He came. And problem solved. One more when we checked in, she gave me the room with just one bed. Then i went back to her telling her i reserved a room with two beds. She looked at the screen and gladly switched. I love this place.

Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner

Jun 19, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Right off the main highway,close to the Plaza Las Americas shopping Mall

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Jun 8, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value!

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

May 21, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Yes

Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

May 14, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy limpio y cómodo

Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

May 5, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in May 2021

8/10 Good

Verified traveler

Apr 18, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for price. Location is on a Main Street which easy to find a taxi

Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with family and small children

Mar 30, 2021

Liked: Cleanliness, staff & service, amenities

Location and value. Only one elevator works and takes forever. Maintenance should be improve as well as AC in the rooms.

Stayed 2 nights in Mar 2021

10/10 Excellent

Steve

Mar 30, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice budget option

Nice inexpensive no frills hotel. Staff was super nice and most understand English. Otherwise just download a translator app and you will be fine. Rooms were clean and WiFi worked well. If I am not mistaken, breakfast was 85 pesos. Not much to do in the area and about 15 to 20 mins walk to the beach or the tourist area. Probably due to Covid, no ice or plastic cups in the room.

Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with family

Mar 25, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a friendly staff and good service they were very nice and helpfull

Stayed 2 nights in Mar 2021

10/10 Excellent

Kirkland

Feb 27, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

I have stayed at the hotel once before and was very happy with the overall experience. It was the same great service and met my expectations. Great place to stay if you want to be in a central location. You have easy access to where you want to go.

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family

Feb 7, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful clean hotel, amazing for the price ! Great location.

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family

Jan 4, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Dec 26, 2020

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

Stayed 1 night in Dec 2020

10/10 Excellent

JaneAnneLewis, Orlando, Florida

Feb 7, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My first time and I LOVED IT!!!!!!!! Very clean, free breakfast was great restaurant food excellent and very reasonable in price. All staff members so friendly and helpful. My next visit I will definitely stay there.

Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveler

Jan 7, 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Jan 6, 2019

Liked: Staff & service

Disliked: Cleanliness

Stayed 6 nights in Dec 2018

8/10 Good

Verified traveler

Business traveler, Traveled with partner

Jan 6, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

A great hotel for those on a budget. A few things to know: WiFi is practically non-existant in the rooms. You really only get a good signal in the common areas. The staff doesn’t really speak much English. This isn’t a bad thing but something to know for those who don’t speak Spanish. It’s about a 20-25 min walk to the beach. We loved this because we got to see parts of the town many tourists staying at the beach probably don’t get to see. The food is better away from the beach and much cheaper.

Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with family

Dec 30, 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wi-Fi is good. Very fast. Beds are a little hard.

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Apr 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean hotel in very friendly stuff.

We came to early so they kept our bags in the front desk so we could go to the beach and come back and get a room later on that night very friendly staff! Close enough to the beach and far away to make it half the price. Wonderful experience except for my hard bed.

Stayed 2 nights in Apr 2018

10/10 Excellent

Alfonso

Mar 10, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was my second stay here in 8 years & it continues to satisfy. Staff was pleasant & helpful. Check in/out a breeze. Prices outstanding, especially if you think what the beach folks are paying! :-) Hotel & rooms are well maintained, clean, good beds, & decent continental breakfast. With a car it's 5-10 minutes to the beach area & pedestrian zone. It seems to cater mainly to Latin-Americans but that may be a plus! Similar to a Holiday Inn Express.

Stayed 1 night in Mar 2018