See all properties

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
Adults-only property with 10 restaurants and 15 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Water park
Suite Ocean Front Adults | View from room
Restaurant
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle

Explore the area

View in a map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Xcaret Eco Theme Park
    ‪14 min walk‬
  • Place, Ferry to Cozumel
    ‪5 min drive‬
  • Place, Xplor Theme Park
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront

8.8 out of 10
Excellent
(14 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River

Suite River | Egyptian cotton sheets, premium bedding, down comforters

Suite River

9.0 out of 10
Wonderful
(116 reviews)
  • 570 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite Ocean View

Suite Ocean View | Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean View

9.0 out of 10
Wonderful
(28 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Ocean Front

Swim Up Ocean Front | Egyptian cotton sheets, premium bedding, down comforters

Swim Up Ocean Front

9.4 out of 10
Exceptional
(12 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Garden

Swim Up Garden | Garden view

Swim Up Garden

9.0 out of 10
Wonderful
(29 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River Spa

Suite River Spa | Egyptian cotton sheets, premium bedding, down comforters

Suite River Spa

9.2 out of 10
Wonderful
(11 reviews)
  • 570 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(23 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden) | Egyptian cotton sheets, premium bedding, down comforters

Suite (Garden)

9.0 out of 10
Wonderful
(82 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Beach/ocean view

Junior Suite Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite River Adults

9.2 out of 10
Wonderful
(27 reviews)
  • 570 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Oceanfront Adults

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Oceanfront Adults

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults | Egyptian cotton sheets, premium bedding, down comforters

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(8 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults | Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite SPA

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
3 outdoor pools, cabanas (surcharge), pool umbrellas

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Downtown Playa del Carmen
  • Pool
  • All inclusive
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 39 reviews
$434 nightly
The price is $527
Dec 4 - Dec 5
Total with taxes and fees
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

About the neighborhood

Playa del Carmen

Xenses Park is within a mile (2 km) of Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , and other popular sites like Xcaret Eco Theme Park are within a couple of miles (3 km). This 900-room, 5-star property has 15 outdoor pools along with a full-service spa and 10 restaurants.

What's nearby

  • Xcaret Eco Theme Park - 14 min walk - 0.8 miles
  • Xenses Park - 17 min walk - 0.9 miles
  • Ferry to Cozumel - 5 min drive - 1.4 miles
  • Xplor Theme Park - 5 min drive - 1.6 miles
  • Playacar Golf Club - 17 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪Arriba Baja - ‬5 min drive
  • ‪The Buffete - ‬8 min walk
  • ‪Costero - ‬4 min drive
  • ‪Mercado de la Merced - ‬3 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Adults-only property with 10 restaurants and 15 outdoor pools
Guests of Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have access to a full-service spa, 15 outdoor pools, and a gym. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Other amenities at this adults-only property include a steam room, free WiFi in public areas, and a conference center.
Smart TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include balconies, free minibar items, and espresso makers.
15 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Similar properties

Suite (River Jump) | View from room
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.6 out of 10, Excellent, 1,350 reviews
$782 nightly
The price is $949
Dec 9 - Dec 10
Total with taxes and fees
Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (26,372 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs and cats only
  • 1 total (9 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Will I find all-inclusive options at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has all inclusive rates that come with all meals and onsite activities included. Activities include snorkeling, kayaking, and yoga.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on Dec 9, 2025 start from $791.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

This property is located in Playa del Carmen, just steps from Cenote Santa Cruz. You'll also find Xcaret Eco Theme Park and Xplor Theme Park within a short drive.

Is parking available on site at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, hydrotherapy, and Ayurvedic treatments.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only include a casino at the property?

No, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only doesn't have a casino.

Is there an indoor pool at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

No, this property doesn't have an indoor pool; however, there are 15 outdoor pools.

What will couples enjoy most about a stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

This adults-only all-inclusive property offers plenty of amenities for couples including 15 outdoor pools, 3 swim-up bars, and an ocean-view restaurant.

Are there hot tubs at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only feature a restaurant that includes a breakfast menu?

Yes, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has 10 restaurants, and serves free buffet breakfast each morning.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only for a fee of USD 150 per pet, per stay.

Are there connecting rooms at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

The closest major airport to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is Cozumel Intl. Airport (CZM), which is 18.4 mi away (253 minutes by car).

Can I book a room with a balcony at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, every guestroom at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only comes with a balcony with some featuring ocean or garden views.

Reviews

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 1123 out of 1434 reviews
Rating 8 - Good. 146 out of 1434 reviews
Rating 6 - Okay. 71 out of 1434 reviews
Rating 4 - Poor. 44 out of 1434 reviews
Rating 2 - Terrible. 50 out of 1434 reviews

Reviews

10/10 Excellent

Javier Mariscal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Will be returning
Stayed 2 nights in Aug 2025

10/10 Excellent

Joel Gámez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 5 nights in Sep 2025

10/10 Excellent

Carissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here at this property, wish I could have had more time to explore it. The staff was very friendly and helpful. The areas were kept clean. The Xplor park was my favorite! However I wish it was communicated or advertised somewhere that Xoximilco and Xel Ha was a great distance from Xcaret Arte Having an hour plus trip there and back wasn’t in my schedule and took away time from enjoying the Xcaret Arte property as I had planned. I definitely will be taking another trip to Xcaret Arte!
Stayed 4 nights in Aug 2025

10/10 Excellent

Eman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was just ok but everything else is fantastic
Stayed 3 nights in Aug 2025

10/10 Excellent

Grethel Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities
Fourth visit. Stayed in adult River suite adulto. Ended up staying in three rooms. First room had no view of the river. Second room had a broken toilet and the pull out couch broke. Third room had a broken toilet and broken bathroom door lock upon arrival. Front door would not automatically shut like it was supposed to. Sinks in bathrooms by the pool; one was broken and one had very hot water. Issues were promptly addressed. About a 1.5 to 2 hour wait at the airport for a bus. Second time they had errors on my bill at the end (a service they said they would comp was there… it was promptly corrected…. The last stay I prepaid for xaak and they put it on my bill…. A double charge had I not caught it…it was promptly corrected but check your bill… It’s very hard to get reservations at the restaurants now unless you book in advance. We were able to walk into Cuevas but some of the reception staff there were not friendly about wait listing people. We were almost unable to get a sport for the catamaran even though spots were open on Viator. We got one last minute. Btw don’t do the catamaran. You get a short snorkel session, and a mediocre sandwich for a 10 hour day. There’s nowhere to sit on the beach unless you pay. It’s very inconsistent with their all inclusive model. Now xplor and xplor fuego are still great. The new water slide is amazing. Xenses had a bit of a wait for the sensorium and some of the xelfies were broken but it was still great. Xcaret is still great.
Stayed 8 nights in Aug 2025

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When I first walked in I was amazed of how welcoming the environment was. All the staff were super helpful and friendly. Aswell as always happy and saying goodmorning or afternoon. The all inclusive parks and food tasted amazing very authentic. Made with love. There were so many things to do and hidden places to explore.I definitely will come back for my next vacation.
Stayed 3 nights in Aug 2025

10/10 Excellent

Agustín

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing short of incredible. The experience we had will be one we take with us for the rest of our lives. Hotel XCARET Arte gave us not just comfort , safety , convenience, and a great dining experience , but it also gave us memories that we will cherish forever.
The way the moonlight hit the ocean on our last dinner date almost felt planned.
The spa area was not just relaxing but a beautiful sight to see.
The river was refreshing and a beautiful work of nature.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was wonderful! We booked it for a family vacation with our adult children and there was something for everyone! We had a wonderful time.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The food is really good. Enjoyed very much
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the all-inclusive pricing is so worth it with so many activities and food options. If he staff is outstanding as well.
Stayed 5 nights in Jul 2025

10/10 Excellent

Giorgio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, a must stay at least once in a life time!
Stayed 5 nights in Jul 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful! The only downside was that the pools close at 7pm every day. Wish it was open until at least 10pm. We also traveled with another party and their room had a weird smell. Like something died. The property didn’t give them another room and the smell never went away.
Stayed 4 nights in Aug 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing experience I ever had , service was top notch, from room service to all restaurants, I’ll do it again .
Stayed 5 nights in Jul 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing overall
Stayed 3 nights in Jul 2025

10/10 Excellent

Gisselle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great!!
Stayed 4 nights in Jul 2025

10/10 Excellent

DENISSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Christian Limas

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Cancun
Stayed 3 nights in Jul 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan Carlos, InverGrove Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 de 10
Stayed 3 nights in Jul 2025

10/10 Excellent

Djavan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Jul 2025

4/10 Poor

Ramon

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Infested with cockroach Room service took for ever Room not very clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacques

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bello
Stayed 8 nights in Jul 2025

Hotels

Flights

Cars