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Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property

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Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Land view from property
Exterior
View from property
Front of property
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Paradise Beach
    ‪2 min walk‬
  • Place, Playa Paraiso Golf Course
    ‪16 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View | Premium bedding, free minibar, in-room safe, desk

Honeymoon Suite, 1 King Bed, Ocean View

7.4 out of 10
Good
(11 reviews)
  • Ocean view
  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Suite

Pool View Suite | Premium bedding, free minibar, in-room safe, desk

Pool View Suite

7.2 out of 10
Good
(25 reviews)
  • 1076 sq ft
  • Sleeps 2

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

7.6 out of 10
Good
(31 reviews)
  • Ocean view
  • 1076 sq ft
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

8.6 out of 10
Excellent
(32 reviews)
  • Ocean view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Senses Riviera Maya Oceanfront Boutique hotel - Adults only places you next to Paradise Beach and within a mile (2 km) of other popular attractions like Playa Paraiso Golf Course. This 38-room, 4-star hotel has indoor private hot tubs along with an outdoor pool and free in-room WiFi.

What's nearby

  • Paradise Beach - 2 min walk - 0.1 miles
  • Nicklaus Design Golf Course - 11 min walk - 0.6 miles
  • Playa Paraiso Golf Course - 16 min walk - 0.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 3 min drive - 1.1 miles
  • Maroma Beach - 10 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Lobby Bar Acuarium - ‬17 min walk
  • ‪Restaurante La Plaza - ‬14 min walk
  • ‪Alberca - Pool - Bar - ‬5 min drive
  • ‪La Fuente -Lobby Bar - ‬14 min walk

About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Guests staying at Senses Riviera Maya Oceanfront Boutique hotel - Adults only enjoy an outdoor pool, 4 hot tubs, and a rooftop terrace. There's free parking, and an airport shuttle (available 24 hours) for USD 150 per vehicle roundtrip. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Other amenities at this adults-only hotel include free WiFi in public areas, an arcade/game room, and wedding services.
Guests can expect free WiFi and 60-inch Smart TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers and jetted tubs. Indoor private hot tubs, free minibar items, and ceiling fans are also standard.
4 hot tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • CavaBar
  • Cavamar
  • The Blend
  • The Blend Bar

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Golf carts
  • Kayaking
  • Optional golf privileges
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night
  • Resort fee: USD 16.06 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Frequently asked questions

Can I book all-inclusive rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Senses Riviera Maya Oceanfront Boutique hotel - Adults only has all inclusive rates that come with all meals and onsite activities included.

Is a free cancellation option available at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Senses Riviera Maya Oceanfront Boutique hotel - Adults only provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see around Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Based on positive ratings, guests enjoy the hotel's location in Playa del Carmen, and it's just steps from Paradise Beach. You'll also find Maroma Beach and Playa Paraiso Golf Course within a short drive.

Is parking available on site at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Yes, uncovered self parking is offered for free at the hotel.

Is a spa located at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

Spa services at the hotel include deep-tissue massages.

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only have a casino?

No, Senses Riviera Maya Oceanfront Boutique hotel - Adults only doesn't have a casino.

Is there an indoor pool at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 4 hot tubs.

What will couples enjoy most about a stay at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

This adults-only hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a poolside bar.

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only have a hot tub?

Yes, this hotel features private indoor spa tubs in all guestrooms.

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only feature a restaurant that includes a breakfast menu?

Yes, Senses Riviera Maya Oceanfront Boutique hotel - Adults only has 2 restaurants, and serves breakfast for a surcharge.

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only allow pets to stay free of charge?

No, pets aren't allowed at Senses Riviera Maya Oceanfront Boutique hotel - Adults only.

Are there connecting rooms at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

The closest major airport to Senses Riviera Maya Oceanfront Boutique hotel - Adults only is Cancun Intl. Airport (CUN), which is 23.2 mi away (30 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 17.2 mi away.

Can I book a room with a balcony at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?

No, there aren't any guestrooms with balconies at Senses Riviera Maya Oceanfront Boutique hotel - Adults only.

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only have a wedding venue?

There are wedding services available at Senses Riviera Maya Oceanfront Boutique hotel - Adults only if that's in your vacation plans.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 381 out of 1005 reviews
Rating 8 - Good. 205 out of 1005 reviews
Rating 6 - Okay. 169 out of 1005 reviews
Rating 4 - Poor. 93 out of 1005 reviews
Rating 2 - Terrible. 157 out of 1005 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Jerry

We loved the staff. All the food was good, some of it was great.
Stayed 7 nights in Feb 2026

4/10 Poor

WALEED

Liked: Cleanliness
Disliked: Amenities
Room was decent. Service was horrible. Location was good. Amenities was ok. Breakfast was good but other meals were bad and limited. I got only the breakfast and room package so I can try nearby food in case if I don’t like what they offer and plus I like to experience around wherever I travel. Usually when I see hotel does all inclusive or bed and breakfast it’s usually buffet style but this one is not. Lunch and dinner also not buffet style and very limited option and supper expensive so we said let’s try outside surrounding restaurants. There was nothing nearby and you have to take a $30 taxi to go to nearest restaurant and delivery options almost not existing. Unfortunately when we stayed wasn’t the warmest weekend so we needed to turn the heat on but found out it doesn’t work so we told the front desk who sent the maintenance guys 3 times and still never got fixed and we wasted that whole day back and forth between front desk and maintenance and then they offered me another room at 9 pm after wasting the whole day by that time we were too tired to pack and unpack in another room. When I tried reach the manager to file a complaint he was never present and seemed to never wanted to address the issues and never made himself available or his staff claimed he’s gone or off because of a holiday. When they got me a taxi to take us to airport he asked for a lot more than what I paid before and was using profanity asking for more money
Stayed 4 nights in Jan 2026

10/10 Excellent

Noeli

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room was amazing
Stayed 5 nights in Nov 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness
Room was very clean and comfortable and the staff were all wonderful. Property itself is a bit dated and in need of some repairs. But, we had a terrific time and would recommend.
Stayed 4 nights in Nov 2025

10/10 Excellent

RAJA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing the place was quiet and clean.
Stayed 3 nights in Nov 2025

6/10 Okay

Muhammad, Vancouver

Traveled with family
STAFF GOOD and supportive. Basic food over charged.
Stayed 4 nights in Nov 2025

10/10 Excellent

Shyller

Liked: Cleanliness, amenities, property conditions & facilities
Great really loved it here
Stayed 5 nights in Nov 2025

2/10 Terrible

Sequioa

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If I could leave no stars I would: that place is NOTHING like the pictures. We showed up the pool was cracked up, building rusted, food horrible, and so were the drinks. We checked in went to the room grabbed a bite and a drink and check out immediately!!!!!!! We didn’t even stay one night. AND THEY REFUSE TO GIVE US OUR MONEY BACK! On top of that they don’t even have phones in the room. All convo is through WhatsApp!!!!! DO NOT BELIEVE THE PICTURES AT THIS MOTEL, THEY ARE CALLING A RESORT! AND AGAIN THEY’RE MAKING US PAY FOR NIGHTS WE DIDNT EVEN STAY. VERY LOW BUDGET!
Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 4 nights in Nov 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels were dirty and some wear and tear in the room. There could have also been more staff available for shorter wait times. Other than that it was a beautiful resort perfect for a honeymoon
Stayed 2 nights in Nov 2025

6/10 Okay

Johanah joy Rebekka

Stayed 8 nights in Nov 2025

10/10 Excellent

Pavlo, sacramento

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place. Food and bar was amazing.
Stayed 14 nights in Oct 2025

2/10 Terrible

Terra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The front staff was rude. I paid for the all inclusive online and was told I didn't and had to pay again at the resort ( so did multiple people during my stay) there is no easy beach access. My husband cut his foot in their broken down pool. 1 beer available and same repetitive food everyday. Just don't do it
Stayed 5 nights in Oct 2025

4/10 Poor

Emilique

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pros- Friendly staff/ attentive staff The room was nice Con’s-The property is very far from anything , certainly for the older crowd, no activities I’m thinking adults only pool parties good drinks definitely not ,when I arrived on the property there was construction men welding the water fountain, the room next door was under construction nosey all day , the pool was blocked halfway due to construction, while in the pool there was a guy on the other side corking and putting new tiles ,hotel is very outdated , although the food was all inclusive it wasn’t very good neither were the drinks … as lovely as the staff were will not be back
Beet salad for dinner
Stayed 4 nights in Oct 2025

4/10 Poor

Freda

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived, we were told that the elevators were out, and our room was located on the 3rd floor. Plunge pool on the balcony was filled with dirty water and hair. Room smelled like mildew. Only 2 restaurants, the one on the rooftop changed their menu once, and the snack bar food stayed the same. Waited over an hour for scrambled eggs and waffles during breakfast, food was cold the two times we did eat at the hotel, and everything closes early. No activities whatsoever!!!! Hotel staff kept offering us drugs. The hotel itself needs a complete upgrade. View was amazing!!!! Lobby staff were great and very friendly. Honestly I wouldn't waste my time or money here unless it were FREE.
Stayed 4 nights in Oct 2025

4/10 Poor

Pascal

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Best feature was friendly staff. Poor all inclusive option, not worth it. Poor Food choice and quality. Drinks served in plastic cups. Pseudo orange or pineapple juice made from obvious sweetener powder that tasted awful, no real juice. Cocktails: poor quality. Many food items on menu not available (funniest was not having guacamole), all variants of the same basic combo. Slow service, frequently forgetting items ordered or long to be served. Fries poorly cooked, sloppy. Elevator non Functional all week. Took 2 days to fix a faucet to have cold water running. Closest restaurants are 25 min away in playa del Carmen. Resort better looking on photos than reality, poorly maintained furniture. Beach Towels very old / used, need replacing. No social activities, the only adults only aspect is that there is nothing to do if you had kids with you. Music loudspeaker poor quality and only one playing at one end of the pool. Pool poorly maintained with many loose tiles. Small part of accessible beach on one side but many rocks making it difficult to swim comfortably. Other side of beach challenging to access (need to cling to walls and walk over rocks). Replacement of soap and shampoo in room inconsistent. Idem for mini bar. Welcome “Champagne” was in fact cheap and bad tasting sparkling white wine. Poor lighting in room (no light stand or master switch bedside control for main room light). Overall sufficient to chill pool side and read a book otherwise not great value for money
Stayed 7 nights in Oct 2025

10/10 Excellent

Tonjania

Liked: Cleanliness, staff & service
Nice and quiet
Stayed 4 nights in Oct 2025

6/10 Okay

William

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel was without power or running water for over 24 hours
Stayed 5 nights in Oct 2025

8/10 Good

Daaiyah

Liked: Cleanliness, staff & service
Small quiet place limited food tho
Stayed 2 nights in Sep 2025

8/10 Good

Yoselyn Ibbette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay & the staff, the property needs some renovations & a better food menu but over all we had a great time & the service was super friendly!
Stayed 5 nights in Sep 2025

10/10 Excellent

Delbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a review reader....and the reviews that this place gets are just not accurate....This place is a hidden gem...We stayed here 4 nights and the staff went above and beyond to accommodate us...the food was EXCELLENT....our room was awesome...The room ohotos are exactly as pictured...If youre looking for the party crowd....this aint it....but if youre a couple and want to spend some nice romantic alone time....this is your place...I went against my norm and gave this place a chance despite some of the reviews....and im glad I did.....THIS PLACE DID NOT DISAPPOINT .
Stayed 4 nights in Sep 2025

4/10 Poor

Ernesto, Atizapán De Zaragoza

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
El hotel se encuentra dentro aproximadamente a unos 200 metros de la autopista al final de un camino de terracería. La entrada es muy atractiva y el personal de recepción amable. El servicio del hotel en sus áreas de alimentos y bebidas es muy precario ya que solo cuenta con una persona que brinda el servicio de barra y mesas para cuantos comensales tenga el área. Las porciones de comida son muy pequeñas y si se solicita otro platillo el personal se vuelve un tanto menos amable con gestos de disgusto. Las habitaciones les falta agua caliente, en solo un día gozamos de buena temperatura y el resto fue agua tibia, las llaves del agua en lavamanos tenían fuga y se filtraba hasta el piso. El WC estaba parcialmente desprendido arriesgando al huésped a sentarse y sentir que se movía. Durante toda la estancia el elevador no servía, obligando al huésped a subir y bajar por escaleras. El hotel contaba con mesa de billar, la cual estaba en terribles condiciones, chueca y rasgada, y tacos de golpeo chuecos. La imagen del hotel aunque no es la mejor no es mala, sin embargo el funcionamiento es bastante precario. Los accesos a la playa en ambos lados con escalones no uniformes y desnivelados sin un paso cómodo a la playa.
Stayed 4 nights in Sep 2025

10/10 Excellent

JOELINNE

Stayed 1 night in Sep 2025

10/10 Excellent

felipa

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2025

2/10 Terrible

Jumarjo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at Senses Riviera Maya for what was supposed to be my birthday trip. Unfortunately, the experience was unacceptable and forced me to leave in the middle of my stay for another resort. The problems included: Mold on the walls and overall poor cleanliness. Ongoing noisy renovations. No hot water for multiple days. Extremed limited food options compared to what was advertised. Discolored faucet water that felt unsafe to use. Instead of enjoying a milestone celebration, I was left frustrated, embarrassed, and disappointed. This resort did not provide the comfort, safety, or quality advertised. I would not recommend staying here.
Stayed 4 nights in Aug 2025

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