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Recent guest reviews

Customer service was great. Excellent location and great breakfast. Señor Antonio was very kind and prompt to serve us. We will be back.

Very clean and only a 5 minute walk from Quinta Avenida

Great location at an affordable price.

pros : very well located, clean, near to the 5th av but quiet, one of the staff member at the reception was absolutely amazing and professional cons: the swimming pool was super super dirty, weird nose at night coming from the floors upstairs , I couldn't find what it was but it was very annoying

Perfect Location to get anywhere quickly in Playa Del Carmen. Safe, clean and very friendly and accommodating staff. Breakfast is wonderful.

No comments

Tasty breakfast and incredibly clean.

Todos fueron amables y serviciales conmigo.

I did like the view, good breakfast,and that it was very close to the 5th avenue. We only stay 2 days.

This boutique hotel it was perfect for our weekend trip. So close to the Fifth Ave, Quinta Alegría Mall & Mamita's Beach. You were literally at just one corner to this main attractions. Also included buffet breakfast every morning, that makes us save a lot in food expenses. I recommend this hotel and certainly that I coming back to this one too.

Loved it! Everyone was super nice. The rooms were super clean. Beds were comfortable. Amazing stay!

Comfortable and clean hotel . Great location and walking distance to everything.

Location was great, beds are comfortable. The only problem was noise. The wall was thin.

Loved everything about this place: location, room comfort and amenities, friendly staff, overall decor, and the rooftop terrace, pool and gym. I also liked that it was a relatively small and quiet property. Originally I booked just two nights, but added three more once I got there and realized what an amazing property this was.

Modern hotel with a central location, friendly staff, rooftop deck and pool and a decent gym—all at a good price.

Lo mejor del hotel fue la atemcion de la recepcionista, ah primera me dieron una habiyacion en la planta baja con vista al desayunador oscura sin luz natural y ruidosa, despues de quejarme varias veces y al notar que el baño tenia pelos y mugre me dieron una habitacion en el ultimo piso mucho mejor pero igual mente oscura ,pero faltaba limpieza no cumple el protocolo de limpieza covid que tanto prometen, estamos en pandemia todo debe estar impecable, el desayuno flojo pesima atencion no me dejaron repetir dan unos vales y porciones chiquitas, el hotel no esta a la altura de la cadena IHG por lo que pagas encuentras un mejor hotel en playa del carmen. Conclusion parece una pension.

Av. Constituyentes Entre Av. 10 y Av. 15 Playa del Carmen QROO

Hotel highlights

  • Walking distance to Quinta Avenida and Playa del Carmen Main Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown Playa del Carmen, Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel is adjacent to Quinta Alegría Shopping Mall and within a 10-minute walk of other popular attractions like Mamitas Beach. This 91-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Tempur-Pedic beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and minibars are also available.


Property features

Built in 2018, the brand new Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel features an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible (Mobil)

1 King Bed | Sleeps 2

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel

Everyone (11) Couples (3) Family (2)
5
Family

Customer service was great. Excellent location and great breakfast. Señor Antonio was very kind and prompt to serve us. We will be back.

By on Aug 16, 2022

5
Family with small children

Very clean and only a 5 minute walk from Quinta Avenida

By on Jul 8, 2022

5
Friends

Great location at an affordable price.

By on May 5, 2022

4
Everyone

pros : very well located, clean, near to the 5th av but quiet, one of the staff member at the reception was absolutely amazing and professional cons: the swimming pool was super super dirty, weird nose at night coming from the floors upstairs , I couldn't find what it was but it was very annoying

By on Apr 28, 2022

5
Partner Couples

Perfect Location to get anywhere quickly in Playa Del Carmen. Safe, clean and very friendly and accommodating staff. Breakfast is wonderful.

By , from Irving on Apr 3, 2022

5
Friends

No comments

By on Nov 23, 2021

5
Everyone

Tasty breakfast and incredibly clean.

By on Aug 14, 2021

4
Everyone

Todos fueron amables y serviciales conmigo.

By on May 18, 2021

5
Everyone

By , from CHICAGO IL on Jun 15, 2020

5
Everyone

By on Jan 3, 2020

Holiday Inn Express And Suites Playa Del Carmen

Av. Constituyentes Entre Av. 10 y Av. 15, Playa del Carmen, QROO 77720
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