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Occidental Costa Cancún All Inclusive

3.5 star property

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Photo gallery for Occidental Costa Cancún All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board
Garden
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

8.0 out of 10
Very good
(299 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Terrace

7.8 out of 10
Good
(67 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

8.2 out of 10
Very good
(62 reviews)
  • Sea view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(40 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Hot Tub, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a 5-minute walk of Escénica Tower, Occidental Costa Cancún All Inclusive is within 2 miles (3 km) of other popular sights like Puerto Cancun Marina Town Center. This 358-room, 3.5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Teatro de Cancún - 1 min walk - 0.0 miles
  • Escénica Tower - 2 min walk - 0.1 miles
  • Playa Tortugas - 6 min walk - 0.4 miles
  • Langosta Beach - 13 min walk - 0.7 miles
  • Las Perlas Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪The White Box Gastrobar - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Carnitas Michoacán - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool, and a gym. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a sauna, free WiFi in public areas, and a hot tub.
32-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Will I find all-inclusive rate plans at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of Feb 22, 2026, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on Mar 22, 2026 start from $268.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see near Occidental Costa Cancún All Inclusive?

This property is situated in Zona Hotelera within a short 6-minute walk of Playa Tortugas and also 13 minutes on foot from Langosta Beach. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Is there parking available at Occidental Costa Cancún All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Occidental Costa Cancún All Inclusive?

Zenserenz is the property's spa and services include hot stone massages, facials, and body treatments.

Does Occidental Costa Cancún All Inclusive have a casino at the property?

No, Occidental Costa Cancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Costa Cancún All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

Is Occidental Costa Cancún All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 4 restaurants.

Are there hot tubs at Occidental Costa Cancún All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Occidental Costa Cancún All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Costa Cancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Costa Cancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Costa Cancún All Inclusive.

Does Occidental Costa Cancún All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Occidental Costa Cancún All Inclusive?

The closest major airport to Occidental Costa Cancún All Inclusive is Cancun Intl. Airport (CUN), which is 13.3 mi away (24 minutes by car).

Can I book a room with a balcony at Occidental Costa Cancún All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a terrace where guests can enjoy ocean or garden views.

Does Occidental Costa Cancún All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Occidental Costa Cancún All Inclusive.

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1185 out of 2632 reviews
Rating 8 - Good. 669 out of 2632 reviews
Rating 6 - Okay. 406 out of 2632 reviews
Rating 4 - Poor. 176 out of 2632 reviews
Rating 2 - Terrible. 196 out of 2632 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Pamelanie Pacatang, Dyer

Traveled with partner
Liked: Cleanliness
The hotel environment is clean and tidy; chaotic when the music is blasting in the pool area for entertainment time, the whole hotel premises is very loud including when you are inside your room trying to rest. The food is good. We liked the specialty Italian. Buffet area has limited choices but enough to fill for breakfast, lunch and dinner. Beach is small, there is only a small portion to swim because it's next to the docking/loading area of the ferry to Xcaret excursion. The pool is one huge big thing in the middle of the hotel. Not bad for an affordable vacation as long as you don't expect luxury.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kim

Stayed 7 nights in Dec 2025

10/10 Excellent

Darcy

Clean, friendly staff
Stayed 5 nights in Nov 2025

6/10 Okay

MAGDALENA ELZBIETA

Stayed 7 nights in Nov 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the All Inclusive service and staff provided an excellent service, always with a smile in their faces. Definitely, I would come back to this hotel.
Stayed 8 nights in Nov 2025

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kiomy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were super sweet and very attentive to me and my partner made us feel very welcomed had lots of activities throughout the day and many food options to eat. Overall wonderful experience!!
Stayed 4 nights in Nov 2025

8/10 Good

Hailie Elizabeth Marie

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Room and resort were very clean. The food was great. My only complaint is the pictures of the property are old and the beach doesn’t look like the pictures. It was quite disappointing as a beach lover.
Stayed 9 nights in Nov 2025

10/10 Excellent

Rachel

Stayed 6 nights in Nov 2025

8/10 Good

David, Spartanburg

Liked: Cleanliness
The first room was not good but the second one was amazing
Stayed 4 nights in Nov 2025

2/10 Terrible

Audrey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room and food felt neglected.
Stayed 4 nights in Nov 2025

8/10 Good

David

Stayed 4 nights in Oct 2025

10/10 Excellent

Darcy

Liked: Cleanliness, amenities, property conditions & facilities
The service was great and so was the food.
Stayed 5 nights in Nov 2025

10/10 Excellent

Adolfo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Over all the staff was very courteous,
Stayed 4 nights in Nov 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service
Did was just ok, often not prepared to our liking, dry chicken, overcooked beef. The bathrooms needed an upgrade; better toiletries, our bathroom was very small for my husband to move comfortably. When we arrived, we did not get the reservation that we had booked 9 months prior. We were told that we only booked the room, but we did request certain need sizes, so that was frustrating, we had to move our stuff the next day. In my opinion, not a 4 star hotel.
Panoramic view of beach
Pool area
View from room
Courtyard
Stayed 7 nights in Nov 2025

6/10 Okay

Violeta Elizabeth

Liked: Amenities, property conditions & facilities
The room was ok. The shower was not draining and it smelled like clogged water. The shower walls were a bit dirty it seemed like mold.
Stayed 8 nights in Nov 2025

8/10 Good

olimar janeth

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Anatoliy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good!!!
Stayed 3 nights in Nov 2025

2/10 Terrible

sean

Made up an extra charge the minute i arrived. Robbery.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sam

Stayed 6 nights in Nov 2025

2/10 Terrible

Melissa, wantagh

Stayed 5 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Maybe the quietest room i've ever had in a beach resort! Buffet is good (not fabulous) and plentiful. Nice beach location. Staff is friendly and efficient.
Stayed 3 nights in Nov 2025

4/10 Poor

Martha

Stayed 4 nights in Nov 2025

8/10 Good

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

6/10 Okay

tara

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No activities for kids or adult. You have to book your own adventures else where.The food was ok but not not much Mexican dish. Our first room we got was smelling in the bathroom so they changed our room. The waitresses were really nice.
Stayed 3 nights in Nov 2025

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