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Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property
Adults-only beachfront property with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Deep soaking bathtub
Front of property - evening/night
Check-in/check-out kiosk
1 bedroom, minibar, in-room safe, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive

Explore the area

Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪8 min walk‬
  • Forum Beach
    ‪11 min walk‬
  • Gaviota Azul Beach
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

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Room options

View all photos for Junior Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (L)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (U)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Ocean View (B2C)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Ocean View (B2C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (B2C)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (B2C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (M)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes

Junior Suite (B2C-CA)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Ocean View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (E)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (M)

Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes

Junior Suite (M)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (C)

Deep soaking bathtub

Suite, Jetted Tub, Ocean View (C)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (C)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Ocean View (U)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (U)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (E)

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (M)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within 15 minutes of other popular attractions like Cancun Convention Center. This 372-room, 4-star property has 3 outdoor pools along with a full-service spa and 7 restaurants.

What's nearby

  • Cancun Convention Center - 8 min walk - 0.5 miles
  • Forum Beach - 11 min walk - 0.6 miles
  • Gaviota Azul Beach - 14 min walk - 0.8 miles
  • Tortuga Beach - 4 min drive - 1.8 miles
  • Hotel Zone Beaches - 9 min drive - 3.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Riu - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Hotel Miramar - ‬3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Adults-only beachfront property with 3 outdoor pools
Guests of Hotel Riu Palace Las Americas - Adults Only- All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and conference space.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Balconies, sitting areas, and minibars are also standard. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

Are there all-inclusive rate plans at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, kayaking, and sailing.

Are free cancellation options available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What is there to do close to Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

This property is situated in Zona Hotelera within a short 2-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 12 minutes on foot from Gaviota Azul Beach. You'll also find La Isla Shopping Mall and Forum Beach within a short drive.

Will I be able to park at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Renova Spa is the property's spa and services include aromatherapy, body treatments, mani/pedis, and massages.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a casino?

No, Hotel Riu Palace Las Americas - Adults Only- All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 7 restaurants.

Are there hot tubs at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Las Americas - Adults Only- All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

Are there connecting rooms at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

The closest major airport to Hotel Riu Palace Las Americas - Adults Only- All Inclusive is Cancun Intl. Airport (CUN), which is 14.9 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yes, every guestroom at Hotel Riu Palace Las Americas - Adults Only- All Inclusive comes with a balcony with some featuring garden views.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive offer wedding services?

There are wedding services available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive if that's in your vacation plans.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3066 out of 4433 reviews
Rating 8 - Good. 855 out of 4433 reviews
Rating 6 - Okay. 266 out of 4433 reviews
Rating 4 - Poor. 100 out of 4433 reviews
Rating 2 - Terrible. 146 out of 4433 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service and meals are outstanding
Stayed 5 nights in Jun 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto el hotel muy limpio, muy buena atencion y mchas actividades
Stayed 3 nights in May 2025

10/10 Excellent

Paul Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food and service was excellent
Stayed 5 nights in May 2025

10/10 Excellent

Leidy

Stayed 3 nights in May 2025

10/10 Excellent

ARLENE NAVARRO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propert is huge and beautiful.The food is great and the staff are friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Trista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this property. The size of the property is perfect. I love that you can choose between laid back, party or beach and that it's adults only. The food is good compared to other all inclusives we have stayed at. We will definitely be back. I would recommend bringing an insulated cup as the humidity in Cancun is no joke and your drinks will get warm quickly without it.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Apr 2025

10/10 Excellent

Itzel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and grand! The staff is amazing especially the restaurant manager Armando! Food is excellent. I highly recommend.
Stayed 4 nights in Apr 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 5 nights in Apr 2025

10/10 Excellent

Sophia

Stayed 6 nights in Mar 2025

10/10 Excellent

MYROSLAVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort
Stayed 5 nights in Mar 2025

10/10 Excellent

Sreenivasa

Stayed 3 nights in Mar 2025

10/10 Excellent

Haley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time again! Have gone the last 3 years and everyone is so nice and hotel room is always clean! Can't wait to go back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacob

Stayed 6 nights in Mar 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall happy with our experience. It was clean and beautiful. The service was great, didn’t have one rude employee, they were all so attentive and hard working. Please remember to tip them. There were a few restaurants that weren’t my favorite, the quality of food was mediocre at times but then the last two we ate at were really good so it changed my mind. The beach was nice and calm with a nice area to swim. I would recommend this place, I think it was decent overall for the price. I guess if I had to say anything a little negative was the entertainment - it was a bit corny but still fun.
Stayed 5 nights in Mar 2025

8/10 Good

Peggy S

Stayed 5 nights in Mar 2025

10/10 Excellent

Alaya Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Arthur Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 4 nights in Mar 2025

10/10 Excellent

John Deven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, they are constantly cleaning, our room was always cleaned and well-stocked. The specialty restaurants were ok, although the Japanese restaurant was above average. The buffet was absolutely amazing. Entertaining at the main pool with tons of activities and the evening was quiet. The shows are good and the staff is entertaining.
Stayed 7 nights in Mar 2025

10/10 Excellent

nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff were exceptional
Stayed 5 nights in Mar 2025

8/10 Good

William John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ordered transportation to and from the airport thru Expedia.Got screwed from mts transport from the resort to to the airport. The driver didn't speak English and dropped us off at the wrong terminal. Then where he dropped us off another guy running a private taxi charged us $50 extra to get us to the right terminal. A huge scam and fraud. Mts sucks.
Stayed 5 nights in Mar 2025

10/10 Excellent

HAWA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Riu for 5 days, and I was incredibly impressed by the helpfulness and professionalism of the entire staff. I have absolutely no complaints. Thank you, Hotel Riu!
Stayed 5 nights in Mar 2025

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2025

Hotels

Hotel Riu Tequila - All Inclusive
Wyndham Garden Cancun Downtown
The Fives Beach Hotel - Á la Carte All Inclusive
Ocean Maya Royale - Adults Only - All Inclusive
Kimpton Tres Rios All-Inclusive Resort
Hotel Riu Yucatan - All Inclusive
Sandos Caracol Eco Resort - All Inclusive
All Ritmo Cancun Resort & Water Park - All Inclusive
The Reef Playacar Beach Resort & Spa
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
Hotel Riu Palace Riviera Maya - All Inclusive
Finest Playa Mujeres by The Excellence Collection - All Inclusive
Iberostar Waves Quetzal - All Inclusive
Privilege Aluxes Isla Mujeres Adults Only
Melia Cozumel All Inclusive
Sandos Playacar All Inclusive
Excellence Playa Mujeres - Adults Only All Inclusive
Atelier Playa Mujeres - Adults Only - All Inclusive
Amansala
Four Points by Sheraton Cancun Centro
BEAUTIFUL 5 STAR GRAND MAYAN 2 Bedroom Suite comes with a most beautiful resort
Hotel Cabañas Tulum Beach Hotel & Spa
Nest Tulum
Hotel Riu Playacar - All Inclusive
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Viva Maya by Wyndham, A Trademark All Inclusive Resort
Cozumel Palace All Inclusive
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites
The Royal Haciendas All Inclusive