Moon Palace Nizuc - All inclusive

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Airport shuttle fee: USD 26 per person (roundtrip)
• Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
• Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
• This property accepts credit cards, debit cards, and cash.
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• This property uses eco-friendly cleaning products.
• Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
• Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• There are no elevators.
• No cribs or infant beds are available.
• Noise-free rooms can't be guaranteed.