Moon Palace Nizuc - All inclusive

Luxury property on the beach, with 3 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Superior Deluxe Ocean View - Kids & Teens Free | View from room

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Explore the area

Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500

Moon Palace Golf Club
‪16 min walk‬
Xoximilco
‪7 min drive‬
Riviera Cancun Golf Resort
‪8 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪15 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Superior Family Suite Garden View - Kids & Teens Free

Wonderful

969 sq ft
Sleeps 6
1 King Bed and 2 Double Beds

1 bedroom, premium bedding, down comforters, memory foam beds

Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

484 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Free

Excellent

484 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean Front - King Size Bed

Very good

484 sq ft
Ocean view
Sleeps 2
1 King Bed

Superior Deluxe Ocean View - Kids & Teens Free

Excellent

484 sq ft
Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Ocean Front - Kids & Teens Free

Wonderful

484 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

Exceptional

969 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Large Twin Sofa Bed

About the neighborhood

Cancun

Moon Palace Nizuc - All inclusive places you 0.9 mi (1.5 km) from Moon Palace Golf Club. This 709-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a golf course, and a full-service spa.

What's nearby

Moon Palace Golf Club - 16 min walk - 0.9 miles
Xoximilco - 7 min drive - 3.5 miles
Riviera Cancun Golf Resort - 8 min drive - 2.4 miles
Ventura Park Cancun - 14 min drive - 4.6 miles
Delfines Beach - 22 min drive - 10.3 miles

Getting around

Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

Lobby Bar
‪Grand Lobby Bar - ‬18 min walk
‪Grand Central Buffet - ‬5 min drive
‪Momo teppanyaki Resturant - ‬6 min walk
‪The Grill - ‬6 min drive

About this property

Moon Palace Nizuc - All inclusive

Luxury property on the beach, with 3 outdoor pools

Moon Palace Nizuc - All inclusive features a golf course, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 26 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and outdoor tennis courts.

Guests can expect to find free WiFi and 47-inch Smart TVs with digital channels and Netflix. Memory foam beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include indoor private hot tubs, balconies, and minibars.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Pool
All inclusive
Spa
Kids pool

$517 nightly

Jul 29 - Jul 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast
4 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Free daily manager's reception
Private picnics
Snack bar/deli

Restaurants on site

Caporales
Carvao
Manglar
Palapa Pelícanos
Sweet & Coffee

Things to do

2 outdoor tennis courts
27-hole golf course
3 outdoor pools
Basketball
Children's pool
Free children's club
Full-service spa
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf driving range
Gym
Optional golf privileges
Playground
Pro golf lessons
Pro golf shop
Shopping
TV in common areas
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Baby toys
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Outdoor entertainment area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

36 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lever door handles
No elevator
Pool access ramp on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

3 floors
34 buildings
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Mediterranean architecture
Reception hall
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Memory foam mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

47-inch smart TV with digital channels
Netflix
Streaming services

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Meal delivery service
Minibar

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free local calls
Free long-distance calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property uses eco-friendly cleaning products.
Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 7:00 PM.
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
Noise-free rooms can't be guaranteed.

Property is also known as

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Frequently asked questions

Is a free cancellation option available at Moon Palace Nizuc - All inclusive?

Moon Palace Nizuc - All inclusive offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on Jul 22, 2025 start from $471.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Moon Palace Nizuc - All inclusive?

This property is located in Cancun, a short 18-minute walk from Moon Palace Golf Club and also 7 minutes on foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Xoximilco and Arrecife de Puerto Morelos National Park within a short drive.

Is parking available on site at Moon Palace Nizuc - All inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Electric car charging and bicycle parking are also available.

Is a spa located at Moon Palace Nizuc - All inclusive?

AWE Spa is the property's spa and services include deep-tissue massages, sports massages, aromatherapy, and reflexology.

Does Moon Palace Nizuc - All inclusive feature a casino?

No, Moon Palace Nizuc - All inclusive doesn't have a casino.

Will I find an indoor pool at Moon Palace Nizuc - All inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

What amenities will couples enjoy at Moon Palace Nizuc - All inclusive?

This beachfront all-inclusive property offers many amenities for couples, including Champagne service as well as 3 outdoor pools and a poolside bar.

Does Moon Palace Nizuc - All inclusive have a hot tub?

Yes, all guestrooms at this all-inclusive property have private indoor spa tubs.

Does Moon Palace Nizuc - All inclusive have a restaurant with a breakfast menu?

Yes, Moon Palace Nizuc - All inclusive has 6 restaurants, and serves free buffet breakfast.

Will Moon Palace Nizuc - All inclusive allow pets to stay free of charge?

No, pets aren't allowed at Moon Palace Nizuc - All inclusive though service animals are welcome.

Are there connecting rooms at Moon Palace Nizuc - All inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

Where is the closest airport to Moon Palace Nizuc - All inclusive?

The closest major airport to Moon Palace Nizuc - All inclusive is Cancun Intl. Airport (CUN), which is 7.7 mi away (14 minutes by car).

Are there rooms with balconies at Moon Palace Nizuc - All inclusive?

Yes, every guestroom at Moon Palace Nizuc - All inclusive comes with a balcony with some featuring ocean or garden views.

Does Moon Palace Nizuc - All inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Moon Palace Nizuc - All inclusive.

Moon Palace Nizuc - All inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

kalyani srinivas

Jun 10, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Liliana

Apr 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing experience

Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with family and small children

Apr 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were very pampered and everything was taken care of. The food is amazing. All the restaurants we tried are so good in terms of food and service. The waiters and waitresses are all attentive and friendly. The resort environment is clean, calm, and family friendly. My family especially enjoyed the wired lounge and mini golf. The only downside is that the resort is far from any form of public transportation. The only way is to take a taxi out, which can be expensive. If there can be shuttles taking us to shopping centers or some tourist spots close by, it will be much appreciated.

Stayed 4 nights in Mar 2025

8/10 Good

Isidoro Adrian

Apr 2, 2025

Stayed 4 nights in Mar 2025

6/10 Okay

Trisha

Mar 31, 2025

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Laura d

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2025

6/10 Okay

Michael Todd

Traveled with family

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were nice and the Nizuc was quite. The cleck in line was terrible and the check in staff told us that we only requested the Nizuc and then put us in the Sunrise.

Stayed 5 nights in Mar 2025

10/10 Excellent

Serina

Mar 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Grwat

Stayed 7 nights in Mar 2025

6/10 Okay

Quinn

Traveled with partner

Mar 24, 2025

Liked: Staff & service

I was okay. Food was hit and miss. Rooms are nice. Very pushy to sell memberships.

Stayed 3 nights in Feb 2025

10/10 Excellent

Geno

Traveled with family

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent as always. thank you

Stayed 4 nights in Feb 2025

10/10 Excellent

Amy

Mar 21, 2025

Stayed 4 nights in Jan 2025

10/10 Excellent

Jesy

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like everything in here

Stayed 4 nights in Mar 2025

10/10 Excellent

Haifeng

Traveled with partner

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay. Wide variety of food options, activities and entertainment. Had a great time. Beach was ideal good for water sports but not swimming.

8/10 Good

shanique

Traveled with partner

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a beautiful property. Nice, quiet, and relaxing. Hated that they kept pushing for us to buy vacation packages like a timeshare but other than that, I enjoyed my stay.

Stayed 2 nights in Mar 2025

10/10 Excellent

Kirk

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Feb 2025

10/10 Excellent

Jenee

Traveled with family

Mar 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed being just steps from the beach. Room service was wonderful and very quick. Housekeeping did a fantastic job every day. The shows they had in the evening were fun. We had a great time.

Stayed 4 nights in Mar 2025

6/10 Okay

Andrea

Mar 16, 2025

Liked: Property conditions & facilities

Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Mar 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

8/10 Good

Angel

Mar 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

Dwight

Traveled with family

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2025

10/10 Excellent

Alana

Traveled with partner

Mar 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The BEST place I’ve ever vacationed!!! Went for our honeymoon and we did not want to leave. Everyone was so nice to us and the food was amazing

Stayed 6 nights in Feb 2025

10/10 Excellent

Lawrence

Mar 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

2/10 Terrible

Irshied

Traveled with family and small children, Traveled with family

Feb 28, 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

Stayed 3 nights in Feb 2025

8/10 Good

Daniel

Traveled with family

Feb 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I liked the property. Lots to do, good food. One major negative was their aggressive unethical sales team. They called our room 5x in one day, making it impossible to sleep in or take an afternoon nap. I told them I’m not interested in a sales pitch and I’m not interested in buying anything, they told me I was entitled to $350 free resort credits because of my Expedia VIP status and I had to come down to claim it within the next hours, reassured me that it had no strings attached. When I got there, Teresa (sales person) told me I had to go to a seminar to claim it. Sleezy tactics and outright lies. I heard numerous other guests complaining too. Ruins the carefree all inclusive experience. I would stay away from this resort if you don’t like pushy sales people. I’m unlikely to go back.

Stayed 4 nights in Feb 2025