The Royal Cancun All Villas Resort - All Inclusive

4.0 star property
Family-friendly fun on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for The Royal Cancun All Villas Resort - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Aerial view
4 restaurants, breakfast, lunch, dinner served; American cuisine
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Bar

Explore the area

Map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500
  • Langosta Beach
    ‪5 min walk‬
  • Playa Tortugas
    ‪14 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

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Room options

Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

8.8 out of 10
Excellent
(5 reviews)
  • 1456 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Family Villa, 2 Bedrooms, Kitchen, Beach View

9.2 out of 10
Wonderful
(27 reviews)
  • 968 sq ft
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Run of the House

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Family Villa, 2 Bedrooms, Kitchen, Resort View

9.0 out of 10
Wonderful
(65 reviews)
  • 968 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Standard Villa, 2 Bedrooms, Kitchen, Beachside

9.8 out of 10
Exceptional
(20 reviews)
  • 968 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Standard Villa, 2 Bedrooms, Kitchen, Resort View

9.4 out of 10
Exceptional
(95 reviews)
  • 968 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Family Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

9.0 out of 10
Wonderful
(26 reviews)
  • 1455 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, The Royal Cancun All Villas Resort - All Inclusive is within a 5-minute walk of Langosta Beach and within 15 minutes of other popular attractions like Playa Tortugas. This 201-room, 4-star property welcomes guests with 2 outdoor pools, 4 restaurants, and free in-room WiFi.

What's nearby

  • Langosta Beach - 5 min walk - 0.3 miles
  • Playa Tortugas - 14 min walk - 0.8 miles
  • Tortuga Beach - 2 min drive - 1.1 miles
  • Las Perlas Beach - 3 min drive - 2.0 miles
  • La Isla Shopping Mall - 11 min drive - 5.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Swim-up Bar - ‬12 min walk
  • ‪Carnitas Michoacán - ‬11 min walk
  • ‪Silk City - ‬3 min walk
  • ‪Los Chachalacos - ‬9 min walk
  • ‪Sirenas Raw Bar - ‬10 min walk

About this property

The Royal Cancun All Villas Resort - All Inclusive

Family-friendly fun on the beach, with 2 outdoor pools
Renovated in 2020, The Royal Cancun All Villas Resort - All Inclusive offers 2 outdoor pools, a gym, and outdoor tennis courts. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this all-inclusive property include free WiFi in public areas, a business center, and a free kid's club.
Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and DVD players. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include kitchens, dryers, and balconies.
2 outdoor tennis courts and complimentary bicycles are featured at the property. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Palapa Restaurant
  • Snack Bar Pollside
  • The Italian Trattoria
  • Trattoria Sport Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Kayaking
  • Paddleboard
  • Playground
  • Sailing
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 15 buildings
  • 4 floors
  • Built in 1976
  • Renovated entire property - December 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 500.0 per accommodation, per stay
  • A tax is imposed by the city: USD 4.16 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Royal All Suites Resort All Inclusive
Royal All Suites All Inclusive
The Royal Cancun Inclusive
The Royal Cancun All Suites Resort All Inclusive
The Royal Cancun All Villas Resort - All Inclusive Cancun

Frequently asked questions

Will I find all-inclusive rate plans at The Royal Cancun All Villas Resort - All Inclusive?

The Royal Cancun All Villas Resort - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at The Royal Cancun All Villas Resort - All Inclusive?

As of Jun 30, 2025, prices found for a 1-night stay for 2 adults at The Royal Cancun All Villas Resort - All Inclusive on Jul 11, 2025 start from $294.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at The Royal Cancun All Villas Resort - All Inclusive?

The Royal Cancun All Villas Resort - All Inclusive offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do within easy reach of The Royal Cancun All Villas Resort - All Inclusive?

This property is situated in Zona Hotelera within a short 3-minute walk of Langosta Beach and also 14 minutes on foot from Playa Tortugas. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Will I be able to park at The Royal Cancun All Villas Resort - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is there a spa available at The Royal Cancun All Villas Resort - All Inclusive?

Spa services at the property include facials, body treatments, mani/pedis, and massages.

Does The Royal Cancun All Villas Resort - All Inclusive include a casino at the property?

No, The Royal Cancun All Villas Resort - All Inclusive doesn't have a casino.

Is there an indoor pool at The Royal Cancun All Villas Resort - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is The Royal Cancun All Villas Resort - All Inclusive good for couples?

This beachfront all-inclusive property offers many amenities for couples, including in-room massages as well as a beach bar and 2 outdoor pools.

Are there hot tubs at The Royal Cancun All Villas Resort - All Inclusive?

No, there isn't a spa tub at this all-inclusive property.

Does The Royal Cancun All Villas Resort - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, The Royal Cancun All Villas Resort - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does The Royal Cancun All Villas Resort - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at The Royal Cancun All Villas Resort - All Inclusive.

Does The Royal Cancun All Villas Resort - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to The Royal Cancun All Villas Resort - All Inclusive?

The closest major airport to The Royal Cancun All Villas Resort - All Inclusive is Cancun Intl. Airport (CUN), which is 13.7 mi away (21 minutes by car).

Are there rooms with balconies that I can book at The Royal Cancun All Villas Resort - All Inclusive?

Yes, every guestroom at The Royal Cancun All Villas Resort - All Inclusive comes with a balcony with some featuring beach or garden views.

The Royal Cancun All Villas Resort - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1076 reviews
Rating 8 - Good. 260 out of 1076 reviews
Rating 6 - Okay. 125 out of 1076 reviews
Rating 4 - Poor. 37 out of 1076 reviews
Rating 2 - Terrible. 35 out of 1076 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Rajesh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, small resort, friendly staff Food options for Vegetarians is not great
Stayed 4 nights in Jun 2025

10/10 Excellent

Ian Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 2-bedroom suite. It had an incredible view over one of the salt-water pools, past the palapa restaurant and out to the Caribbean. The food was good, the drinks were also good and not weak. Our kids loved and they had lots of kids programs. Checked out snorkel equipment and a kayak at the beach and had a blast. One of the pools and the beach were both incredibly kid friendly (no waves and very shallow for a while). The staff were incredibly friendly and helpful and made us feel more like family. To sum it up we felt that we had discovered a rare gem. It was peaceful, spacious and ideally suited to our family vacation. If you're looking for a wild time in Cancun this is not the place for you (there are many options for that) but if you're a family, or just want a relaxing time you should definitely check this place out.
Stayed 6 nights in May 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Really liked that the beach is close to hotel. Not a Hugh sprawling resort which makes getting around easy. All the staff extremely kind. The bed was hard. No wave action.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. They seem to pay A lot of attention to small details with flowers and plants carefully placed throughout the property. The property is also very quiet. I am not sure if they just didn't have a lot of guests or if most guests chose to leave the property during the day. The drinks were also top notch. The cleaning staff was very friendly and Francesca our cleaning lady was very friendly and did a great job. Other than that the staff was not extremely friendly. They did a good job but it seemed like they really didn't care to be there. The Italian restaurant at Royal Cancun was great. We went twice, but the options were somewhat limited. The buffet and other food tasted mostly bland. The exception was some of the fruit(Mango, pineapple, Honey dew melon, grapes). We did get room service twice and the food actually tasted a little better that way. It was nice to be able to go to Royal Sands and enjoy some of the shows and food(although most of the food at Sands was pretty bland as well). We did finally get some enthusiastic service from Ricardo at Bistro. He was extremely helpful and friendly and it made a huge difference. The weather was not great so we never got to use the Kayaks, which was amazing extremely disappointong. Even on days when the water looked like glass. Scheduling around transportation and when restaurants were open was not very clear . Transportation was not available on Saturday which was a surprise not listed anywhere
Stayed 6 nights in Apr 2025

10/10 Excellent

Jefferey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. It’s small and mostly quiet with very friendly staff. Don’t come here if you want to party. The food was great quality and variety. I loved the 24 hour room service. It was well run and they had a good selection of food. The beach is always calm and you can walk in either direction to another beach if you want. They have a big pier that you can dive off of and float around, snorkel etc. We saw some cool fish and stingrays around the pier. We took Ubers to Costco, Walmart and La Isla shopping centre. If you time it right they are cheaper and nicer cars than the taxis. Our room was a 2 bedroom 2 bath unit and it was very comfortable. 3 lcd tvs and a great kitchen. There is also a cute resort cat that’s been around for 12 years apparently. See if you can find him and give him a scratch on his belly and a treat. I’d definitely go back.
Stayed 7 nights in Mar 2025

8/10 Good

Neal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, closer to downtown Cancun. The beach is okay but not in the stop shape due to overgrown seaweed. Restaurant is large enough for such a small resort. Room service available (and free for the all inclusive!) which is very convenient for family with kids.
Stayed 6 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Matthew Jason

Stayed 4 nights in Mar 2025

10/10 Excellent

Kathleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for our family of 5. Great room, lots of space for all of us. The kids pool was perfect for us to swim together. Kids club was close and convenient. It was a bit loud in the evenings with the sounds of people at the pool - but kids were so tired from playing all day they slept through it. The staff were friendly and helpful. Lots of food variety that tasted good. It was so nice to eat on the beach and facing the water.
Stayed 11 nights in Mar 2025

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!!! the buffet was very nice; good food and also had the option of ordering off a menu. We had steak one evening from the menu at no up charge and it was delicious. The kids enjoyed the amenities at the facility. The sister hotel offers more dining options and a show. We attended the Mexican buffet and the show at the Sands. The costumes for the dancers were beautiful and the authentic dance, outstanding. Provided for dessert were authentic Mexican pastries and cookies. We were up graded to an ocean view room at no cost and at ground level, nice! If you want to do excursions ask at the hotel, we went through Viator and it seems that the hotel could have offered at much less.... At least search this option. We had already booked prior to our arrival. The water had a lot of seaweed, there were some areas that were better for swimming. I enjoyed the area that we stayed, the waves were not big. The beach area was kept clean and monitored by security. We used the spa services and Elizabeth was wonderful!! Definitely treat yourself. We paid for the all inclusive having teens with us, the drinks were good, not watered down. The kids enjoyed alcohol free specialty drinks at no extra charge. On our trip home the kids shared that they already were missing Mexico. That's a memorable trip in deed. We would for sure return to this location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Keith Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Cancun makes for a lovely, relaxing, fun, friendly and delicious vacation. Not as sparkly new or fancy as its sister property, the Royal Sands (to which you have all-inclusive access as part of your Royal Cancun stay), the Royal Sands is hacienda architecture with updated room decor. The restaurants are excellent, though limited in number. If you want more variety, go to the Royal Sands for several more included restaurants. The fresh station - omelettes in the morning, a rotating selection of specials at night - is a must. The beds and pillows are comfortable, the layout spacious for a family of five. The suite includes a full kitchen for those not taking advantage of the all-inclusive. There are many free activities including a guided kayak tour of the nearby mangrove forest. Lovely people and well-kept pools and grounds make this a very relaxing stay. Can’t wait to return!
Stayed 5 nights in Mar 2025

8/10 Good

Michael Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only have two places to eat. Other restaurants are at it’s sister hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Aliaksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect! Love the place, food, staff!!!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay with or without kids!
Stayed 8 nights in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 5 nights in Mar 2025

6/10 Okay

ADAM

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We have stayed here before multiple times. Family of four with littles a few years back and now teens. The property is clean and well maintained. For an older property this is a must. Our house keeper Nora was excellent and maintained the high standards that the Royal is known for. This last visit the service was lacking. We had to request service multiple times, and if you wanted to keep the drinks flowing, either alcoholic or none, you are better off just going directly to one of the bars yourself. The dining options are limited, and this is well known for this location, but in the past the food was much better, so it didn't matter. Clearly the food options are in transition along with the service ranks. Lastly, the beach was not maintained, especially when compared to both adjacent properties. Just too much algae and no effort for medigation, at least while we were there. It was made clear to us from the very first interactions, that the property had been purchased by another much larger corporation, as if that was their excuse for all the changes. Only time will tell for this location if we will be back or not.
Stayed 7 nights in Mar 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are extremely accommodating. Needed a Dr and Dr Claudia came to our room 3 times. I have asthma’s and did not like the hotel perfumes. Very loud A/C which bothered all five of us. Food was good every day. And the Mexican show at the sister hotel the Sands, is a must to see. Really it’s an 7/10 . l we loved the cabanas on the beach but no surf to Listen to .beautiful clean landscaping and the pools were excellent. Food and drink service were great as well. They never pressured us to listen for their points system somewhat like a time share.
Stayed 8 nights in Mar 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was nice. Since it sits in the gulf, the ocean was usually very calm and great for people that don't like a lot of waves. One thing I didn't like was the food choices; there was one pretty small main restaurant/buffet, a reservation only Italian restaurant and room service. The main restaurant did get busy at peak eating times. We were upgraded to a beach suite, so being able to walk right onto the beach was awesome. Staff was friendly and helpful. Suite was clean and had a stocked kitchen for cooking.
Stayed 4 nights in Mar 2025

10/10 Excellent

ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 5 nights in Mar 2025

8/10 Good

Ryan Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was indeed a family resort. It’s unfortunate the their sliding door glass units are not soundproof. You can hear the car rev if you book the rooms facing the lagoon.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher Chuk-Kuen, Calgary

Stayed 7 nights in Feb 2025

6/10 Okay

Manish kumar

Traveled with family and small children
Liked: Amenities, property conditions & facilities
It is a small resort compared to other properties in the area. The other thing is that the food options are not that great, as compared to my past experiences in Mexico, this was definitely not a 10/10. Property is clean, room service is great, people at the reception are also great. Servers at the restaurant- you have to chase them as they are super busy… Lastly on this resort you will not experience the actual ocean waves for some reason. It’s controlled or something the water is still. The actual waves are happening on the other side of the area to be specific where the Cancún sign is located in the city. Otherwise good for families and seniors.
Stayed 5 nights in Mar 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly. Lots to do if you want. Nice beach and pools. Staff was very polite. Great service from the concierge and front desk. We originally were given a room that overlooked the parking lot and some air conditioning units which was disappointing. We inquired about switching and they moved us to a ground floor beside the pool which the kids absolutely loved. The all inclusive was very much worth it as I don't think we stopped eating. Our concierge, Laura, was the best. She helped call the company that we had booked our day excursion with to make sure we had all the info needed and our pickup time! Also, sitting through the timeshare presentation was well worth the free couples massage they gave us in return. Unfortunately was very much out of our price range as we rarely go on tropical vacations.10/10 would go again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family oriented, felt safe letting my kids go for ice cream by themselves!! Loved everything about this resort.
Stayed 5 nights in Mar 2025