Located in Zona Hotelera, Oasis Palm - All Inclusive is a leisurely stroll from popular sights such as Langosta Beach and Playa Tortugas. This 4-star property has 214 guestrooms and offers conveniences like free breakfast, a full-service spa, and an outdoor pool.
What's nearby
Escénica Tower - 3 min walk - 0.2 miles
Langosta Beach - 8 min walk - 0.5 miles
Playa Tortugas - 11 min walk - 0.6 miles
Tortuga Beach - 3 min drive - 1.3 miles
Las Perlas Beach - 3 min drive - 1.8 miles
Getting around
Cancun Intl. Airport (CUN) - 23 min drive
Restaurants
Restaurant Dos Lunas - 1 min walk
Wink Lobby Bar - 6 min walk
The White Box Gastrobar - 2 min walk
Los Chachalacos - 8 min walk
Silk City - 6 min walk
About this property
Oasis Palm - All Inclusive
Family-friendly beachfront location with outdoor pool
Guests of Oasis Palm - All Inclusive enjoy a full-service spa, an outdoor pool, and a children's pool. If you drive, take advantage of free valet parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers and phones are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
WiFi in public areas is free with a 1-device limit
Parking and transportation
Free self parking on site
Free valet parking on site
Food and drink
Free buffet breakfast available daily 7:00 AM to 11:00 AM
7 bars/lounges
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Dos Lunas
La Bamba
Los Agaves
Piratas del Caribe(niños)
Sisal Buffet
Things to do
Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Outdoor pool
Playground
Sauna
Volleyball
Waterslide
Family friendly
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business center
Meeting room
Outdoors
Beach towels
Beach umbrellas
On the beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
4 treatment rooms
Aromatherapy
Facials
Manicures/pedicures
Massage
Spa open daily
Accessibility
Elevator
More
8 floors
Ballroom
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Children and extra beds
Up to 2 kids 12 years old and younger stay free when using existing bedding
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Cash deposit: USD 30 per stay for guests under 26 years old
A tax is imposed by the city: USD 4.60 per accommodation, per night
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Late check-out is available for a fee (subject to availability)
An in-room safe is available for an additional fee
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 25 years old.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).
Additional information about polices, regulations, and more:
Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.
Property is also known as
All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun
Frequently asked questions
Can I book all-inclusive rate plans at Oasis Palm - All Inclusive?
Oasis Palm - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, surfing/body boarding, and volleyball.
How much does it cost to stay at Oasis Palm - All Inclusive?
As of Jan 11, 2026, prices found for a 1-night stay for 2 adults at Oasis Palm - All Inclusive on Feb 9, 2026 start from $276.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are free cancellation options available at Oasis Palm - All Inclusive?
Oasis Palm - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.
What is there to do within easy reach of Oasis Palm - All Inclusive?
This property is situated in Zona Hotelera within a short 7-minute walk of Langosta Beach and also 11 minutes on foot from Playa Tortugas. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.
Will I be able to park at Oasis Palm - All Inclusive?
Yes, valet parking and self parking are offered for free at the all-inclusive property.
Is there a spa at Oasis Palm - All Inclusive?
Sensoria Spa is the property's spa and services include aromatherapy, body treatments, massages, and mani/pedis.
Does Oasis Palm - All Inclusive feature a casino?
No, Oasis Palm - All Inclusive doesn't have a casino.
Will I find an indoor pool at Oasis Palm - All Inclusive?
No, this property doesn't have an indoor pool; however, there is an outdoor pool.
What do couples enjoy most about Oasis Palm - All Inclusive?
This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, 7 bars, and a restaurant.
Are there hot tubs at Oasis Palm - All Inclusive?
No, but this all-inclusive property does have a sauna.
Does Oasis Palm - All Inclusive feature a restaurant that includes a breakfast menu?
Yes, Oasis Palm - All Inclusive serves free buffet breakfast at Sisal Buffet each morning.
Will Oasis Palm - All Inclusive allow pets to stay free of charge?
No, pets aren't allowed at Oasis Palm - All Inclusive.
Does Oasis Palm - All Inclusive have connecting rooms?
Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.
What is the closest airport to Oasis Palm - All Inclusive?
The closest major airport to Oasis Palm - All Inclusive is Cancun Intl. Airport (CUN), which is 13.5 mi away (23 minutes by car).
Are there rooms with balconies at Oasis Palm - All Inclusive?
Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.
Oasis Palm - All Inclusive Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Looks like it is an older property and need serious updating. There was a lot of mold around the roomsand broken furniture, especially around the pool and the beach.
The kiddie pool had algae around the outside that looked like it hadnt been cleaned in a very long time. It is unfortunate, but the pictures of this hotel are very misleading.
Also, they do not have enough space to seat everyone for dinner at the buffet which makes a huge line to eat dinner. It was wild. You definitely do not want to be waiting on line with three hungry children.
The rooms were very small and the beds were full size. The weird thing was that they were very close together.
I was really disappointed in this resort and ended up leaving after I saw a huge Roach hanging out on the wall.
Laura
Stayed 4 nights in Aug 2025
8/10 Good
Ryan
Aug 30, 2025
Ryan
Stayed 7 nights in Aug 2025
8/10 Good
Sylvester
Aug 27, 2025
Sylvester
Stayed 4 nights in Aug 2025
2/10 Terrible
Tania
Traveled with family and small children, Traveled with family
Rooms were dirty bed had stains, the drawers had left over food wraps , employee are extremely rude , they always have attitude like they own the place , the all inclusive is a scam the lines to eat are crazy long , or you will need reservations to eat , we didn’t even end up staying and lost our money , they also charge us extra fees .
Tania
Stayed 2 nights in Aug 2025
8/10 Good
Dexter
Aug 22, 2025
Liked: Amenities
Overall I give it a 8 out 10
Dexter
Stayed 4 nights in Aug 2025
10/10 Excellent
Nathuram
Aug 13, 2025
Nathuram
Stayed 4 nights in Aug 2025
10/10 Excellent
Midi
Traveled with family and small children, Traveled with family
Front desk associate were little rude.
In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes.
The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night
Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
I like it in general great property plenty amenities and activities. Staff is very limited on information. I think smile’s cost more. If someone is smiling at you or being nice or helping is because they want to sell something at you. Too many sells force people very little service staff.
DO NOT BOOK THIS HOTEL. Dirty rooms and no costumer service. Called the front desk due to leaking and floaded bathroom. Nobody showed up in the room and have to
I would not recommend this hotel. The rooms were outdated and dirty and small! The restaurants and food available were not good! We paid to upgrade to the hotel next-door in order to be able to use their restaurants and pool. That was a little better, but not by much. At the upgraded hotel, there were no chairs around the pool to sit on. The only chairs available were at the beach. So while my kids were swimming in the pool, I had nowhere to sit. There was only one bartender at each bar, so you would stand in line for a good 15 minutes to get a drink. The drinks had a chemical taste to them. Most of the restaurants were the same way. At the sushi restaurant, there was only one person working. So I stood in line one day for 45 minutes to get sushi by the pool. The little kitchen areas around the pool with food, were terrible! The hamburgers were definitely not hamburgers! No outdoor bar to sit at. The pool is also closed every night at 8 PM, which is pretty early when your kids want to stay swimming. Entertainment didn’t start until after 10 PM. So as your kids are trying to sleep, the very loud music goes until midnight.
I definitely would not recommend going here. But you get what you pay for. I learned my lesson. I will definitely pay more money to stay at a nicer resort.
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
Javier
Stayed 5 nights in Jun 2025
6/10 Okay
Ana
Jul 19, 2025
Disliked: Cleanliness, staff & service
Check-in line was extremely long it took almost two hours at the time check-in time opened.
The welcoming guest personnel instead welcoming you they immediately wanted to sell you packages and didn't care about your real needs they just wanted to sell.
We told the housekeeping we needed more towels and come to clean our room and they never showed up. The next day, housekeeping said they have a hotel policy of not cleaning everyday and they didn't bother in notify us when we asked for the service.
Since lots of people used the big pool then it became dirty very fast, not sure every when they clean it but next day you can still see a black sheet of oil and remaining of sun protector products on the surface of pool water.