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Oasis Palm - All Inclusive

4.0 star property
Family-friendly beachfront location with outdoor pool

Choose dates to view prices

Photo gallery for Oasis Palm - All Inclusive

On the beach, white sand, beach umbrellas, beach towels
Restaurant
Children's activities
Exterior
Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

View in a map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪3 min walk‬
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Playa Tortugas
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite

  • Sleeps 4

Standard Room

  • Sleeps 4

Superior Room

  • Sleeps 4

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About the neighborhood

Cancun

Located in Zona Hotelera, Oasis Palm - All Inclusive is a leisurely stroll from popular sights such as Langosta Beach and Playa Tortugas. This 4-star property has 214 guestrooms and offers conveniences like free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Escénica Tower - 3 min walk - 0.2 miles
  • Langosta Beach - 8 min walk - 0.5 miles
  • Playa Tortugas - 11 min walk - 0.6 miles
  • Tortuga Beach - 2 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬1 min walk
  • ‪Wink Lobby Bar - ‬6 min walk
  • ‪The White Box Gastrobar - ‬2 min walk
  • ‪La Trattoria - ‬4 min walk
  • ‪Los Chachalacos - ‬8 min walk

About this property

Oasis Palm - All Inclusive

Family-friendly beachfront location with outdoor pool
Guests of Oasis Palm - All Inclusive enjoy a full-service spa, an outdoor pool, and a children's pool. If you drive, take advantage of free valet parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers and phones are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Grand Oasis Palm - All Inclusive
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  • Breakfast included
  • All inclusive
  • Spa
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Lunas
  • La Bamba
  • Los Agaves
  • Piratas del Caribe(niños)
  • Sisal Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Frequently asked questions

Can I book all-inclusive rate plans at Oasis Palm - All Inclusive?

Oasis Palm - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, surfing/body boarding, and volleyball.

How much does it cost to stay at Oasis Palm - All Inclusive?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Oasis Palm - All Inclusive on Dec 10, 2025 start from $221.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Oasis Palm - All Inclusive?

Oasis Palm - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Oasis Palm - All Inclusive?

This property is situated in Zona Hotelera within a short 7-minute walk of Langosta Beach and also 11 minutes on foot from Playa Tortugas. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Will I be able to park at Oasis Palm - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa at Oasis Palm - All Inclusive?

Sensoria Spa is the property's spa and services include aromatherapy, mani/pedis, body treatments, and massages.

Does Oasis Palm - All Inclusive feature a casino?

No, Oasis Palm - All Inclusive doesn't have a casino.

Will I find an indoor pool at Oasis Palm - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Oasis Palm - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, 7 bars, and a restaurant.

Are there hot tubs at Oasis Palm - All Inclusive?

No, but guests can enjoy a sauna at this all-inclusive property.

Does Oasis Palm - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Oasis Palm - All Inclusive serves free buffet breakfast at Sisal Buffet each morning.

Will Oasis Palm - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Oasis Palm - All Inclusive.

Are there connecting rooms at Oasis Palm - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Oasis Palm - All Inclusive?

The closest major airport to Oasis Palm - All Inclusive is Cancun Intl. Airport (CUN), which is 13.5 mi away (23 minutes by car).

Are there rooms with balconies at Oasis Palm - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.

Reviews

Oasis Palm - All Inclusive Reviews

6.8

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 302 out of 1009 reviews
Rating 8 - Good. 207 out of 1009 reviews
Rating 6 - Okay. 182 out of 1009 reviews
Rating 4 - Poor. 136 out of 1009 reviews
Rating 2 - Terrible. 182 out of 1009 reviews

Reviews

4/10 Poor

Laura

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Looks like it is an older property and need serious updating. There was a lot of mold around the roomsand broken furniture, especially around the pool and the beach. The kiddie pool had algae around the outside that looked like it hadnt been cleaned in a very long time. It is unfortunate, but the pictures of this hotel are very misleading. Also, they do not have enough space to seat everyone for dinner at the buffet which makes a huge line to eat dinner. It was wild. You definitely do not want to be waiting on line with three hungry children. The rooms were very small and the beds were full size. The weird thing was that they were very close together. I was really disappointed in this resort and ended up leaving after I saw a huge Roach hanging out on the wall.
Stayed 4 nights in Aug 2025

8/10 Good

Ryan

Stayed 7 nights in Aug 2025

8/10 Good

Sylvester

Stayed 4 nights in Aug 2025

2/10 Terrible

Tania

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty bed had stains, the drawers had left over food wraps , employee are extremely rude , they always have attitude like they own the place , the all inclusive is a scam the lines to eat are crazy long , or you will need reservations to eat , we didn’t even end up staying and lost our money , they also charge us extra fees .
Stayed 2 nights in Aug 2025

8/10 Good

Dexter

Liked: Amenities
Overall I give it a 8 out 10
Stayed 4 nights in Aug 2025

10/10 Excellent

Nathuram

Stayed 4 nights in Aug 2025

10/10 Excellent

Midi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, good food, kids friendly, nice staffs, pretty view, white sand, excellent internet, amazing shows, it worth to come second time.
Stayed 4 nights in Jul 2025

8/10 Good

Jackie Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but still acceptable. Food was good and lots of variety.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mayra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Jul 2025

6/10 Okay

Yessica

Stayed 3 nights in Aug 2025

6/10 Okay

Luis Alberto Rodriguez

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mathias

Stayed 8 nights in Jul 2025

10/10 Excellent

Sami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad to go back there
Stayed 9 nights in Jul 2025

8/10 Good

Ricardo

Traveled with family and small children
Liked: Amenities
I like it in general great property plenty amenities and activities. Staff is very limited on information. I think smile’s cost more. If someone is smiling at you or being nice or helping is because they want to sell something at you. Too many sells force people very little service staff.
Stayed 6 nights in Jul 2025

6/10 Okay

Ajay

Stayed 5 nights in Jul 2025

2/10 Terrible

Christopher Crisostomo Dosdos

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT BOOK THIS HOTEL. Dirty rooms and no costumer service. Called the front desk due to leaking and floaded bathroom. Nobody showed up in the room and have to
Stayed 5 nights in Jul 2025

4/10 Poor

Joree

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel. The rooms were outdated and dirty and small! The restaurants and food available were not good! We paid to upgrade to the hotel next-door in order to be able to use their restaurants and pool. That was a little better, but not by much. At the upgraded hotel, there were no chairs around the pool to sit on. The only chairs available were at the beach. So while my kids were swimming in the pool, I had nowhere to sit. There was only one bartender at each bar, so you would stand in line for a good 15 minutes to get a drink. The drinks had a chemical taste to them. Most of the restaurants were the same way. At the sushi restaurant, there was only one person working. So I stood in line one day for 45 minutes to get sushi by the pool. The little kitchen areas around the pool with food, were terrible! The hamburgers were definitely not hamburgers! No outdoor bar to sit at. The pool is also closed every night at 8 PM, which is pretty early when your kids want to stay swimming. Entertainment didn’t start until after 10 PM. So as your kids are trying to sleep, the very loud music goes until midnight. I definitely would not recommend going here. But you get what you pay for. I learned my lesson. I will definitely pay more money to stay at a nicer resort.
Stayed 4 nights in Jun 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
Stayed 5 nights in Jun 2025

6/10 Okay

Ana

Disliked: Cleanliness, staff & service
Check-in line was extremely long it took almost two hours at the time check-in time opened. The welcoming guest personnel instead welcoming you they immediately wanted to sell you packages and didn't care about your real needs they just wanted to sell. We told the housekeeping we needed more towels and come to clean our room and they never showed up. The next day, housekeeping said they have a hotel policy of not cleaning everyday and they didn't bother in notify us when we asked for the service. Since lots of people used the big pool then it became dirty very fast, not sure every when they clean it but next day you can still see a black sheet of oil and remaining of sun protector products on the surface of pool water.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jul 2025

10/10 Excellent

Mayra

Stayed 4 nights in Jul 2025

10/10 Excellent

Gustabo

Stayed 7 nights in Jul 2025

6/10 Okay

Roberto

Traveled with family and small children
The resort is one of the cheaper options and you get what you pay for. The food was decent , if you book the oasis palm you only have a few A la carte restaurants to choose from, the rest you have to pay for just fyi.They had shows and activities most of the days. The beach area is decent. There’s always a wait in line whether it’s to check in or buffet, even when waiting for the elevator. The check in process was very frustrating, had a super early flight + a long wait at the airport, then arrived at the resort around 2pm (check in was 3pm). They gave us our wristbands and were told to return to the check in lobby at 3:30 pm to receive our rooms and activate our wristbands but so did about 30-40 other guests. We were exhausted from the early flight didn’t get our rooms until 4:30-5pm. We had to return a few times to the lobby by stairs because wristbands were not activated correctly. Other than that issue everything was okay. There is staff that is by the elevator offering pirate ship boat rides for free but they are trying to sell timeshares. Overall the resort is okay. I give it a 3/5 Stars.
Stayed 5 nights in Jul 2025

10/10 Excellent

Margarita

Stayed 4 nights in Jun 2025

8/10 Good

Ana Paula

Traveled with family
Liked: Amenities, property conditions & facilities
Great resort, the only bad side was that I found a cockroach 😔, a big one.
Stayed 6 nights in Jun 2025

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