Skip to main content
Beginning of main content

Oasis Palm All Inclusive

3.5 out of 5.0

Recent guest reviews

We are an adult family of five and love to travel. We have stayed all over the Caribbean and we care more about the beach and restaurant experience then we do about what our room view is like. This is our second visit to the Oasis Palm, last year we stayed at the Grand Oasis Palm(same hotel just a upgraded room with a few more restaurant options). I will make every effort to come back to this hotel the next time we are in Cancun. The pink highlights all over the property make it unique and very charming.

Nice hotel and amenities. Food was good. Loved the hammocks on the beach! Great resort for young children.

1st time I had a bad experience in Mexico. Bad services from the front desk to all the restaurant services. The quality of food was limited. Cancun is a beautiful place but I do not recommend this hotel.

My daughter and I had a very delightful four night stay here. We were upgraded upon check in to a spectacular room with a great view. Unlike some reviews have claimed, check in was easy and quick. The beach area was on the smaller size, but there were plenty of chairs and umbrellas and it was clean. The main pool was crowded and loud but the infinity pool area was quieter. The bar at this end of the resort was also less crowded. We ate all our meals at the buffet that is exclusive to the Oasis grand level of service. The “finer” restaurants require you to get in line at 4 and make reservations on a first come first served basis and we never felt like doing that. This system is one of my negatives on the. Property. The buffet was much better than I have had at other all inclusive. There was always plenty of choices and the fish was delicious. Desserts were all tasteless, pretty to look at but not good. I do not opt for an all inclusive expecting great food, and here The food was better than most. My daughter is a vegetarian, and found her choices limited. The room was cleaned every day and done well. Our TV didn’t work, but we didn’t care , so never told anyone. Spent one day on Isla mujeres, rented a golf cart and explored. Highly recommend that. Check out was easy. All in all a very nice stay. Would absolutely stay here again.

Good stay for the price. Amazing beach. Stuff could be little more friendly. Was our first time, had to find stuff we need on our own, no one wanted answer any questions, not helpful most of the time. Other then that everything was great, will absolutely go back

Wonderful

My only disappointment was the white box restaurant which served us very small amounts of food and on the top they tried to sell another course of meal by selling it to us which I find ridiculous as when you pay an all inclusive package you should not pay at all. They should take care of the matter. Thanks

Overall great experience. Staff was very friendly. Many planned activities throughout day. Good top shelf liquor and specialty coffee bar. We enjoyed pretty much all of the food. The restaurants that require reservations are absolutely worth the trouble of going to wait on line to make a reservation. Snacks are always available. Grounds are kept very clean. Beautiful pools. There is a mix of adults and families at this resort. Not right next to nighlife, but you can take a cab or a bus. Would definitely consider going back.

Not the nicest resort I've ever stayed at, but you get what you pay for. The rooms were fine, but nothing to brag about. I wasn't there to stay in the rooms anyways. The staff was very helpful when it came to navigating the hotel and the city. They had good food, good drinks and a beach. That's all I really needed.

We booked this room last min. When we arrived they upgraded our stay. It was not like most all inclusive, they were well above expectation.

I reached out to Orbitz to request reimbursement for early departure and have yet to receive a response. Orbitz, please reply asap.

Really Enjoyed it staff and room was good and friendly food was excllent and made mu vacations really enjoyable

We stayed almost a week. Rooms were really comfortable, breakfast was great in every restaurant and the staff was really polite and always there to answer any question. They charge US$10 a day for wifi service, lunchs, dinners and food near the pool could be of better quality.

1-Hotel in bad area- the water in this area is not beautiful or blue as if you were more inside the Hotel zone

Rooms needs to be updated other then that everything was great!

Love the people here they are so helpful. I would recommend.

In my 12 times visiting Cancun this has been the worst timé staying in a resort don't thing I will ever visit this place again bed sheets we're smelling all the time could not sleep because of it in some restaurant waiters we're not pleased with guests not many shoice of food allways the same at every time

We stayed here for 10 days whith 2 kids,kids liked the beach ,they dont have waves,rooms are clean,staff are doing the best to keep customer happy

Very nice ocean view, clean room but small bathroom, no bathtub. The staff was very nice and cooperative to meet our needs and upgraded to a better room

Clearly cheaper hotel than some other ones in Cancun but you get the same experience as staying at a different resort. There are more kids at this one than others but still a lot of college kids. The drinks are done being served at 1 am, which is kind of a bummer but overall a great trip!

Boulevard Kukulcan Seccion C Cancun QROO

Hotel highlights

  • Free breakfast
  • Free parking
  • Onsite dining
  • Spa

Located in Hotel Zone, Oasis Palm All Inclusive is within a 5-minute walk of sights such as Escenica Tower and Museum of Popular Mexican Art. This 270-room, 3.5-star resort welcomes guests with 11 restaurants, a full-service spa, and an outdoor pool. It's on the beach and also a short walk from Langosta Beach and Linda Beach.


Dining

Free breakfast is included with your stay. This resort is home to 11 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries.


Property features

Oasis Palm All Inclusive features a full-service spa, an outdoor pool, and a children's pool. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this all-inclusive resort include a fitness center, a sauna, and WiFi in public areas.

Guest reviews for Oasis Palm All Inclusive

Everyone (35) Couples (32) Family (94) Friends (15) Other (3)
5

second time was just as good as the first!

Everyone

We are an adult family of five and love to travel. We have stayed all over the Caribbean and we care more about the beach and restaurant experience then we do about what our room view is like. This is our second visit to the Oasis Palm, last year we stayed at the Grand Oasis Palm(same hotel just a upgraded room with a few more restaurant options). I will make every effort to come back to this hotel the next time we are in Cancun. The pink highlights all over the property make it unique and very charming.

By , from Superior, WI on Mar 20, 2018

Review comment responded on Mar 22, 2018

Dear Jon, Thank you for taking the time to share your experience about your stay at our resort. We are very pleased that your second stay with us was as good as the first. We are glad you enjoyed our facilities and beach area. We hope we can have the honor to welcome you as a guest in the near future. Best regards.

1

older hotel with bad services

Everyone

1st time I had a bad experience in Mexico. Bad services from the front desk to all the restaurant services. The quality of food was limited. Cancun is a beautiful place but I do not recommend this hotel.

By , from CA on Feb 24, 2018

Review comment responded on Mar 22, 2018

Dear Angie, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is to satisfy our guests in every way. It's important to mention that we take every comment into account to improve in every way. We hope to have the opportunity of welcome you back to enhance your perception of our resort, Kind regards,

4

better than expected!

Everyone

My daughter and I had a very delightful four night stay here. We were upgraded upon check in to a spectacular room with a great view. Unlike some reviews have claimed, check in was easy and quick. The beach area was on the smaller size, but there were plenty of chairs and umbrellas and it was clean. The main pool was crowded and loud but the infinity pool area was quieter. The bar at this end of the resort was also less crowded. We ate all our meals at the buffet that is exclusive to the Oasis grand level of service. The “finer” restaurants require you to get in line at 4 and make reservations on a first come first served basis and we never felt like doing that. This system is one of my negatives on the. Property. The buffet was much better than I have had at other all inclusive. There was always plenty of choices and the fish was delicious. Desserts were all tasteless, pretty to look at but not good. I do not opt for an all inclusive expecting great food, and here The food was better than most. My daughter is a vegetarian, and found her choices limited. The room was cleaned every day and done well. Our TV didn’t work, but we didn’t care , so never told anyone. Spent one day on Isla mujeres, rented a golf cart and explored. Highly recommend that. Check out was easy. All in all a very nice stay. Would absolutely stay here again.

By , from North Carolina on Feb 21, 2018

Review comment responded on Mar 22, 2018

Dear Mary, Thank you for taking the time to share your experience about your stay at our resort. We are glad you enjoyed our gastronomic options and the facilities. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to exceed their expectations in the future. We look forward to welcome you soon again. Kind regards,

3

an ok hotel, good food. very close to the beach

Everyone

Good stay for the price. Amazing beach. Stuff could be little more friendly. Was our first time, had to find stuff we need on our own, no one wanted answer any questions, not helpful most of the time. Other then that everything was great, will absolutely go back

By , from kansas on Feb 8, 2018

Review comment responded on Mar 22, 2018

Dear Irina, Thank you for taking the time to share your experience about your stay at our resort. We appreciate your comments about the improvements that we can make to the service; we always take into account the comments of our guests in order to exceed their expectations in the future. We hope we can have the honor to welcome you as a guest in the near future. Best regards.

5
Everyone

Wonderful

By on Jan 24, 2018

Review comment responded on Jan 30, 2018

Dear Guest, Thank you very much for your opinion about our hotel . We are pleased to know that you enjoyed your stay with us. Thank you for choosing us as hosts to your vacation. We look forward to welcome you back. Kind regards,

4
Everyone

My only disappointment was the white box restaurant which served us very small amounts of food and on the top they tried to sell another course of meal by selling it to us which I find ridiculous as when you pay an all inclusive package you should not pay at all. They should take care of the matter. Thanks

By on Jan 19, 2018

4

fun family all-inclusive resort on the beach

Everyone

Overall great experience. Staff was very friendly. Many planned activities throughout day. Good top shelf liquor and specialty coffee bar. We enjoyed pretty much all of the food. The restaurants that require reservations are absolutely worth the trouble of going to wait on line to make a reservation. Snacks are always available. Grounds are kept very clean. Beautiful pools. There is a mix of adults and families at this resort. Not right next to nighlife, but you can take a cab or a bus. Would definitely consider going back.

By , from Easton, PA on Jan 14, 2018

5
Everyone

Not the nicest resort I've ever stayed at, but you get what you pay for. The rooms were fine, but nothing to brag about. I wasn't there to stay in the rooms anyways. The staff was very helpful when it came to navigating the hotel and the city. They had good food, good drinks and a beach. That's all I really needed.

By on Jan 13, 2018

5

pleasantly surprised

Everyone

We booked this room last min. When we arrived they upgraded our stay. It was not like most all inclusive, they were well above expectation.

By , from california on Jan 11, 2018

Review comment responded on Jan 30, 2018

Dear Ale, Thank you for taking the time to share your great comments. We are pleased to read that you enjoyed your stay with us and the service that you received. Thank you for choosing us as hosts to your vacation. We look forward to welcome you back. Kind regards,

2

no response

Everyone

I reached out to Orbitz to request reimbursement for early departure and have yet to receive a response. Orbitz, please reply asap.

By on Jan 11, 2018