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Oasis Palm All Inclusive

3.5 out of 5.0

Recent guest reviews

Overall great experience. Staff was very friendly. Many planned activities throughout day. Good top shelf liquor and specialty coffee bar. We enjoyed pretty much all of the food. The restaurants that require reservations are absolutely worth the trouble of going to wait on line to make a reservation. Snacks are always available. Grounds are kept very clean. Beautiful pools. There is a mix of adults and families at this resort. Not right next to nighlife, but you can take a cab or a bus. Would definitely consider going back.

Not the nicest resort I've ever stayed at, but you get what you pay for. The rooms were fine, but nothing to brag about. I wasn't there to stay in the rooms anyways. The staff was very helpful when it came to navigating the hotel and the city. They had good food, good drinks and a beach. That's all I really needed.

We booked this room last min. When we arrived they upgraded our stay. It was not like most all inclusive, they were well above expectation.

I reached out to Orbitz to request reimbursement for early departure and have yet to receive a response. Orbitz, please reply asap.

Really Enjoyed it staff and room was good and friendly food was excllent and made mu vacations really enjoyable

We stayed almost a week. Rooms were really comfortable, breakfast was great in every restaurant and the staff was really polite and always there to answer any question. They charge US$10 a day for wifi service, lunchs, dinners and food near the pool could be of better quality.

1-Hotel in bad area- the water in this area is not beautiful or blue as if you were more inside the Hotel zone

Rooms needs to be updated other then that everything was great!

Love the people here they are so helpful. I would recommend.

In my 12 times visiting Cancun this has been the worst timé staying in a resort don't thing I will ever visit this place again bed sheets we're smelling all the time could not sleep because of it in some restaurant waiters we're not pleased with guests not many shoice of food allways the same at every time

We stayed here for 10 days whith 2 kids,kids liked the beach ,they dont have waves,rooms are clean,staff are doing the best to keep customer happy

Very nice ocean view, clean room but small bathroom, no bathtub. The staff was very nice and cooperative to meet our needs and upgraded to a better room

Clearly cheaper hotel than some other ones in Cancun but you get the same experience as staying at a different resort. There are more kids at this one than others but still a lot of college kids. The drinks are done being served at 1 am, which is kind of a bummer but overall a great trip!

El hotel muy buenas atenciones todo los emplea dos tienen excelente trato hacia los clientes,los cuartos excelente vistas pero no tienen refrigerador y no me gustó la comida no tienen variedad y no hay mucho que hacer dentro del hotel necesitan mejor animación porque durante el día y la noche Es muy aburrido no dah deceos de estar en el hotel.

This one has nonstop very loud live music at night with bad singers. So if you have a room with ocean view then you can't sleep till late. Hotel has too many rooms and too many guests but the poll area is good to comfortably accommodate just 1/3. So you feel like being at state fair instead of at beach resort. Drinks were totally watered down. Only 2-3 same drinks each day for those who do not drink alcohol. Desert was identical for all 5 days. Coconut only available for 45 minutes in the morning. Hotel ran out of cash to convert $ to Peso. And if you are vegetarian then all you will get is pasta. No new items in menu on any of the 5 days. I would rather suggest you go anywhere else. And if you go there then take your alcohol with you ... they mix water in the bottle to begin with so no point. Even tequila shot was pathetic and this place is in Mexico :)

1.Personnel is nice, but in restaurants/bars always look for tips, this is annoying, especially if you paid for all inclusive. management should do smth with that. 2. Some construction is going on on beach, and sometimes construction workers guys move some stuff in front of you. Not such perfect beach view that you expect to see. Same related to guys who sell some touristic crap (sunglasses, coconuts, some hand crufts, cigars etc): thay are coming to you each 2 min, even if you said no, they will try to show you the crap and ask you to buy. That's annoying. Not that want to see. Hotel management should do smth with that too. 3. In room facilities, bathroom not new and already old sometimes with mold etc dirt. No refrigerator in room but should be, they told me that will install during the day, next day same story, then next day again etc, still didn't have it.

The hotel gives you mariachi, live music, and interesting shows all nights including the Fire show (my favorite). The food is really good, and the personalized service is amazing. Thanks to Jair and Luis Chavez, we felt at home. They were the best. The rooms were confortable and serviced every day. It is close to the different commercial centers. It was an amazing experience.

Boulevard Kukulcan Seccion C Cancun QROO

Hotel highlights

  • Free breakfast
  • Free parking
  • Onsite dining
  • Spa

Located in Avenida Kukulkan, Oasis Palm All Inclusive is within a 5-minute walk of sights such as Escenica Tower and Museum of Popular Mexican Art. This 470-room, 3.5-star resort welcomes guests with 6 restaurants, a full-service spa, and an outdoor pool. It's on the beach and also a short walk from Langosta Beach and Linda Beach.


Dining

Free breakfast is included with your stay. This resort is home to 6 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries.


Property features

Oasis Palm All Inclusive features a full-service spa, an outdoor pool, and a children's pool. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this all-inclusive resort include a fitness center, a sauna, and WiFi in public areas.

Room options

Standard Room, Ocean View (Up to 2 kids eat and stay free)

Full 2 | King 1 | Sleeps 4

Family Room (Up to 2 Kids eat and stay free)

Full 2 | King 1 | Sleeps 4

Guest reviews for Oasis Palm All Inclusive

Everyone (28) Couples (32) Family (94) Friends (15) Other (3)
4

fun family all-inclusive resort on the beach

Everyone

Overall great experience. Staff was very friendly. Many planned activities throughout day. Good top shelf liquor and specialty coffee bar. We enjoyed pretty much all of the food. The restaurants that require reservations are absolutely worth the trouble of going to wait on line to make a reservation. Snacks are always available. Grounds are kept very clean. Beautiful pools. There is a mix of adults and families at this resort. Not right next to nighlife, but you can take a cab or a bus. Would definitely consider going back.

By , from Easton, PA on Jan 14, 2018

5
Everyone

Not the nicest resort I've ever stayed at, but you get what you pay for. The rooms were fine, but nothing to brag about. I wasn't there to stay in the rooms anyways. The staff was very helpful when it came to navigating the hotel and the city. They had good food, good drinks and a beach. That's all I really needed.

By on Jan 13, 2018

5

pleasantly surprised

Everyone

We booked this room last min. When we arrived they upgraded our stay. It was not like most all inclusive, they were well above expectation.

By , from california on Jan 11, 2018

2

no response

Everyone

I reached out to Orbitz to request reimbursement for early departure and have yet to receive a response. Orbitz, please reply asap.

By on Jan 11, 2018

4
Everyone

Really Enjoyed it staff and room was good and friendly food was excllent and made mu vacations really enjoyable

By on Nov 13, 2017

4

some issues very nice, others unexpectedly missing

Everyone

We stayed almost a week. Rooms were really comfortable, breakfast was great in every restaurant and the staff was really polite and always there to answer any question. They charge US$10 a day for wifi service, lunchs, dinners and food near the pool could be of better quality.

By , from Lima, Peru on Oct 14, 2017

3

hotel in bad area

Everyone

1-Hotel in bad area- the water in this area is not beautiful or blue as if you were more inside the Hotel zone

By , from California on Jul 10, 2017

Review comment responded on Jul 14, 2017

Dear Yessie, Thank you for taking the time to share your experience about your stay at our resort. We appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to exceed their expectations in the future. We look forward to welcome you again so you can witness the changes we implemented daily Best regards,

4

great staff!!!

Everyone

Rooms needs to be updated other then that everything was great!

By , from V on Jul 10, 2017

Review comment responded on Jul 14, 2017

Dear Teresa, Thank you for the kind words you have for our team. We are very glad to know you enjoyed your recent visit to the hotel. We are delighted you have received excellent service from our staff we will congratulate them for making your stay a pleasant one. We truly hope to have the honor of welcoming you back soon so you can continue to enjoy our resort. Best regards

5

great hotel!

Everyone

Love the people here they are so helpful. I would recommend.

By , from Tx on Jun 2, 2017

Review comment responded on Jun 24, 2017

Dear Crystal, Thank you for the kind words you have for our team. We are very glad to know you enjoyed your recent visit to the hotel. We are delighted you have received excellent service from our staff we will congratulate them for making your stay a pleasant one. We truly hope to have the honor of welcoming you back soon so you can continue to enjoy our resort. Best regards

1

bery dirty they don't clean the beach at all

Everyone

In my 12 times visiting Cancun this has been the worst timé staying in a resort don't thing I will ever visit this place again bed sheets we're smelling all the time could not sleep because of it in some restaurant waiters we're not pleased with guests not many shoice of food allways the same at every time

By , from e on Apr 18, 2017