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Located in Hotel Zone, Hyatt Ziva Cancun All Inclusive is next to Delphinus Dreams and Gaviota Azul Beach. This 547-room, 4.5-star resort has 3 outdoor pools along with a full-service spa and 12 restaurants. It's on the beach and also a short walk from Forum Beach and Cancun Convention Center.

Dining

Free buffet breakfast is served each morning from 7 AM to noon. Relish the Asian cuisine at Moongate, one of 12 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.

Rooms

All 547 air-conditioned rooms feature free minibar items, espresso makers, and free bottled water. LED TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and bathrobes. Safes, phones, and ironing boards are also available.

Property features

Guests of Hyatt Ziva Cancun All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Transportation is made easy with an area shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include an outdoor tennis court, a rooftop terrace, and free WiFi in public areas.

Highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Hotel Amenities

Hyatt Ziva Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hyatt Ziva Cancun All Inclusive features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a children's pool. Dining is available at one of the resort's 12 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This all-inclusive resort also offers a rooftop terrace, a complimentary children's club, and tour/ticket assistance.

Hyatt Ziva Cancun All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Total number of rooms - 547 
  • Number of bars/lounges - 3 
  • Business center 
  • Coffee shop or café 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Hair salon 
  • Number of outdoor pools - 3 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Children's club 
  • Laundry facilities 
  • Spa treatment room(s) 
  • One meeting room 
  • Garden 
  • Rooftop terrace 
  • Poolside bar 
  • Luggage storage 
  • Area shuttle (surcharge) 
  • Number of restaurants - 12 
  • Outdoor tennis court 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Premium bedding 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Rainfall showerhead 
  • Iron/ironing board 
  • In-room safe 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • LED TV 
  • Sofa bed size 
  • Espresso maker 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and noon.

Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

Brasserie - This restaurant specializes in French cuisine and serves dinner only.

El Mercado - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Breeze Grill - This steakhouse serves breakfast, lunch, and dinner.

Mangiare - This restaurant specializes in Italian cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 
  • Basketball on site 
  • Playground on site 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Steam room in spa 
  • Number of treatment rooms 19 
  • Manicures and pedicures 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Only service animals are allowed

No rollaway/extra beds available

No cribs (infant beds) available

Hotel Name


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