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Popular property highlights

Breakfast included
Free WiFi
Business center
Laundry facilities
Babysitting or childcare (surcharge)

Located in Avenida Kukulkan, Hyatt Ziva Cancun All Inclusive is next to Delphinus Dreams and Gaviota Azul Beach. This 547-room, 4.5-star resort has 3 outdoor pools along with a full-service spa and 8 restaurants. It's on the beach and also a short walk from Forum Beach and Cancun Convention Center.

Dining

Free buffet breakfast is served each morning from 7 AM to noon. Relish the Asian cuisine at Moongate, one of 8 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.

All 547 air-conditioned rooms feature free minibar items, espresso makers, and free bottled water. LED TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and bathrobes. Safes, phones, and ironing boards are also available.

Rooms

Guests of Hyatt Ziva Cancun All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Transportation is made easy with an area shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include an outdoor tennis court, a rooftop terrace, and free WiFi in public areas.

Property features

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Highlights

Hyatt Ziva Cancun All Inclusive

Resort Amenities

All-Inclusive Details

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Gratuities and taxes

Gratuities and taxes are included.

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service

Resort Amenities

Hyatt Ziva Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hyatt Ziva Cancun All Inclusive features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a children's pool. Dining is available at one of the resort's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 7 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This all-inclusive resort also offers a rooftop terrace, a complimentary children's club, and tour/ticket assistance.

Hyatt Ziva Cancun All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Total number of rooms - 547 
  • Number of bars/lounges - 7 
  • Business center 
  • Coffee shop or café 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Hair salon 
  • Number of outdoor pools - 3 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Spa treatment room(s) 
  • One meeting room 
  • Garden 
  • Rooftop terrace 
  • Poolside bar 
  • Luggage storage 
  • Area shuttle (surcharge) 
  • Number of restaurants - 8 
  • Outdoor tennis court 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hyatt Ziva Cancun All Inclusive offers 547 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Premium bedding 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Rainfall showerhead 
  • Iron/ironing board 
  • In-room safe 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • LED TV 
  • Sofa bed size 
  • Espresso maker 

Where to Eat

La Bastille - This restaurant specializes in French cuisine and serves dinner only.

A complimentary buffet breakfast is served each morning between 7 AM and noon.

Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

El Mercado - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Breeze Grill - This steakhouse serves breakfast, lunch, and dinner.

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Nearby Things to Do

An outdoor tennis court and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 
  • Basketball on site 
  • Kayaking on site 
  • Playground on site 
  • Snorkeling on site 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Steam room in spa 
  • Number of treatment rooms 19 
  • Manicures and pedicures 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Only service animals are allowed

No rollaway/extra beds available

No cribs (infant beds) available

This property does not provide refunds for late check-in or early check-out. For more details, please contact the office using the information on the reservation confirmation received after booking.

Resort Name

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva Cancun

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Club Room Added Benefits

Book a stay in any "Club" level room category and receive personalized concierge services; premium suite views; complimentary bottle of domestic sparkling wine; VIP in-room refreshment center with liquor; complimentary international calls (to USA, Canada, and Mexico); 10% discount on spa and salon services; and personalized butler service (suites only).

Must book a qualifying room to receive benefits. Full details at check-in. Offer subject to availability. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

All Inclusive Benefits

Book a stay in any room or rate category and receive access to guided tastings by tequila and wine sommeliers, 2 infinity pools, and adventure activities.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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