The Reef Playacar Beach Resort & Spa

3.5 star property
On private beach with outdoor pool, near Playacar Golf Club

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Property video
Garden
Exterior
Sauna, body treatments, hot stone massages, deep-tissue massages

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar

Explore the area

View in a map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪3 min walk‬
  • Playacar Beach
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(144 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Room Superior with Garden View

  • 290 sq ft
  • Sleeps 4

Room Superior with Garden View

  • 290 sq ft
  • Sleeps 2

Room Premium with Garden View

  • 290 sq ft
  • Sleeps 4

Room Premium with Garden View

  • 290 sq ft
  • Sleeps 2

You may also like

About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, The Reef Playacar Beach Resort & Spa is within a mile (2 km) of other popular sights such as Playa del Carmen Main Beach. This 198-room, 3.5-star resort welcomes business and leisure travelers with a private beach, a marina, and a full-service spa.

What's nearby

  • Playacar Golf Club - 3 min walk - 0.2 miles
  • Playacar Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile
  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪La Terraza - ‬13 min walk
  • ‪Turquesa - ‬9 min walk
  • ‪Occidental Allegro - ‬5 min walk
  • ‪La Barra Artesanal - ‬8 min walk
  • ‪Cancun Pool Bar - ‬6 min walk

About this property

The Reef Playacar Beach Resort & Spa

On private beach with outdoor pool, near Playacar Golf Club
The Reef Playacar Beach Resort & Spa features a private beach, a marina, and a full-service spa. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach resort include an outdoor pool, a children's pool, and a gym.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and ceiling fans are other standard amenities. Housekeeping is available on request.
A private beach, a marina, and complimentary bicycles are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ome has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Botticelli
  • Chula Vista
  • Terraza Grill

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,167 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 18 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Can I book all-inclusive rates at The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa has all inclusive rates that come with all meals and many onsite activities included. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on Sep 30, 2025 start from $132.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at The Reef Playacar Beach Resort & Spa?

The Reef Playacar Beach Resort & Spa offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to see close to The Reef Playacar Beach Resort & Spa?

This resort is situated in Playacar within a short 5-minute walk of Playacar Beach and also 19 minutes on foot from Quinta Avenida. You'll also find Playa del Carmen Main Beach and Playacar Golf Club within a short drive.

Will I be able to park at The Reef Playacar Beach Resort & Spa?

Yes, self parking is offered for free at the resort. Bicycle parking is also available for guests.

Is there a spa at The Reef Playacar Beach Resort & Spa?

Ome is the resort's spa and services include beach massages, Swedish massages, reflexology, and body wraps.

Does The Reef Playacar Beach Resort & Spa have a casino at the property?

No, The Reef Playacar Beach Resort & Spa doesn't have a casino.

Will I find an indoor pool at The Reef Playacar Beach Resort & Spa?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at The Reef Playacar Beach Resort & Spa?

This waterfront resort offers plenty of amenities for couples including a private beach, a beach bar, and an outdoor pool.

Are there hot tubs at The Reef Playacar Beach Resort & Spa?

No, but this resort does have a sauna.

Does The Reef Playacar Beach Resort & Spa have a restaurant that serves breakfast?

No, The Reef Playacar Beach Resort & Spa doesn't have a restaurant that serves breakfast.

Will The Reef Playacar Beach Resort & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at The Reef Playacar Beach Resort & Spa.

Does The Reef Playacar Beach Resort & Spa have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from The Reef Playacar Beach Resort & Spa?

The closest major airport to The Reef Playacar Beach Resort & Spa is Cozumel Intl. Airport (CZM), which is 21.2 mi away (279 minutes by car).

Are there rooms with balconies at The Reef Playacar Beach Resort & Spa?

Yes, every guestroom at The Reef Playacar Beach Resort & Spa comes with a balcony with some featuring garden views.

Does The Reef Playacar Beach Resort & Spa host weddings?

Take advantage of the wedding venue at The Reef Playacar Beach Resort & Spa if you plan to say "I do" during your trip.

Reviews

The Reef Playacar Beach Resort & Spa Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 461 out of 1015 reviews
Rating 8 - Good. 284 out of 1015 reviews
Rating 6 - Okay. 145 out of 1015 reviews
Rating 4 - Poor. 62 out of 1015 reviews
Rating 2 - Terrible. 63 out of 1015 reviews

Reviews

10/10 Excellent

SANDRA P, Loganville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was very nice
Stayed 4 nights in Jun 2025

10/10 Excellent

herman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The nature around the area
Stayed 1 night in Jun 2025

10/10 Excellent

Laysa, Houston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk employees were very kind and the Chula Vista restaurant staff were the friendliest and most attentive people ever! The food was delicious and our favorite night was when they served the tacos al pastor, with an actual trompo. We stayed a total of 6 days and every employee we interacted with was nice and very helpful; starting with the group bookings employee, the gift shop employees to the cleaning crew. The hotel is a true retreat in nature and the immense amount of greenery creates a peaceful and calming atmosphere. It felt great getting back to a clean room every night thanks to room service. The person in charge of hiring the staff is doing a great job because this is by far one of the best teams we have ever encountered.
Stayed 5 nights in Jun 2025

6/10 Okay

ZOILA

Stayed 5 nights in Jun 2025

10/10 Excellent

Aliah

Liked: Staff & service, property conditions & facilities
Great family resort, everyone was so nice and accommodating. The food was good especially the Mexican restaurant loved the black beans. The drinks definitely on point love the mojito and the pool was never crowded my kids had a ball
Stayed 4 nights in Jun 2025

6/10 Okay

yvette m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beds are not comfortable at all phone didn’t work the whole stay
Stayed 4 nights in Jun 2025

8/10 Good

Mathieu

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed at The Reef Playacar as a last minute change of plans while we arrived in PDC. As we arrived, the staff was very nice and upgraded our room as it was our Honeymoon. The servers and bartenders were all very nice and we had minimal problems with the language barrier. Food at the buffet was mediocre and kinda feel like it was geared towards the bland American cuisine. Late night tacos on the other hand were amazing. The biggest issue we experienced at The Reef was how pushy the front staff was about their “platform” and how hard they pushed it on us. Almost felt like they were shoving it down our throats and when we said we weren’t interested, their demeanour towards us changed almost instantly and we didn’t feel as welcome or comfortable there. Cleanliness of the property was good, but minor things like rusty shower door hinges in the room left a lasting impression
Stayed 4 nights in Jun 2025

4/10 Poor

Kristian, Lynbrook

Stayed 5 nights in May 2025

8/10 Good

Pearl Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was kind, respectful and helpful. I loved how clean, and close to everything you want to do.
Stayed 4 nights in Jun 2025

8/10 Good

Vicki, Chandler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartenders and activity folks were amazing they made vacation great for me
Stayed 7 nights in May 2025

10/10 Excellent

Vessma Mary

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Enjoyed our stay, recommended
Stayed 4 nights in Jun 2025

8/10 Good

ROBIN

Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful. The food needs to be better
Stayed 6 nights in Jun 2025

8/10 Good

Maria

Stayed 4 nights in Jun 2025

10/10 Excellent

ammaro

Stayed 1 night in Jun 2025

10/10 Excellent

Maricela

Stayed 5 nights in Jun 2025

4/10 Poor

Alecia

Traveled with family
Liked: Cleanliness
This is just a sub-par resort. There are definitely better options like the Xcaret Arte. This is where we went to next and there is no comparison.
Stayed 1 night in May 2025

8/10 Good

Parker

Stayed 5 nights in May 2025

10/10 Excellent

daniel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in May 2025

10/10 Excellent

Dr. Dennis

Love love love the staff
Stayed 5 nights in May 2025

10/10 Excellent

Sharla

Stayed 6 nights in Feb 2025

6/10 Okay

Maricruz

Traveled with family
Disliked: Room comfort

May vacation

When you arrive and check in they expect you to listen to a representative about setting up a tour. They are very persistent even if you tell them that you are tired from the trip. Most of the staff are polite and friendly. The rooms and outside have a sewer smell.
Stayed 4 nights in May 2025

10/10 Excellent

Phil

Hotel is very nice yet not overwhelming. Multiple small buildings reduces the number of neighbors near by. One was a loud child, but not bad. Nice pools on way to beach. I liked the natural style and jungle garden. Room had a hair dryer and fridge.
Stayed 1 night in May 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how small and private it was. Great for people who want to get away from the busy life. The staff was super friendly as well. I would recommend it 100%
Stayed 10 nights in May 2025

6/10 Okay

Caroline, Griffith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a cute little resort. The beds are as hard as a rock though. Probably my biggest complaint. Second conplaint is compared to other resorts we have stayed at their food selections aren’t the best. We were unimpressed with the buffet and the restaurants. However their late night taco bar is probably the best food they had if you can wait that long to eat. The pool was nice, the rooms were nice. We didnt visit the beach, at this time there was a lot of seaweed but i know that can be seasonal.
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is not too overwhelming which I liked. All the staff were extremely friendly and super helpful. It has a beautiful view of the ocean and is in a very convenient spot if you want to walk into town. I would definitely recommend to others and would love to stay again! I definitely recommend the Italian restaurant on site, 10/10.
Stayed 7 nights in May 2025

Hotels