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The Royal Haciendas All Inclusive

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On the beach, white sand, sun loungers, beach umbrellas
Balcony view
6 outdoor pools, pool umbrellas, sun loungers
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa 88
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Junior Suite

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

8.8 out of 10
Excellent
(73 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Junior Suite Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

9.0 out of 10
Wonderful
(28 reviews)
  • Beach view
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • Beach view
  • 1047 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.6 out of 10
Exceptional
(4 reviews)
  • Beach view
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

9.8 out of 10
Exceptional
(61 reviews)
  • Ocean view
  • 1047 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

9.4 out of 10
Exceptional
(28 reviews)
  • Ocean view
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Run of the House

Pillowtop beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(69 reviews)
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Corasol, The Royal Haciendas All Inclusive is within a few miles (5 km) of popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 252-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Playa 88 - 5 min drive - 1.6 miles
  • Gran Coyote Golf - 6 min drive - 1.4 miles
  • Mamitas Beach - 7 min drive - 2.4 miles
  • Quinta Avenida - 8 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪La Laguna - ‬15 min walk
  • ‪El Templo - ‬14 min walk
  • ‪Las Máscaras - ‬15 min walk
  • ‪Bar L'Elefant - ‬12 min walk
  • ‪Snack El nido - ‬14 min walk

About this property

The Royal Haciendas All Inclusive

Guests of The Royal Haciendas All Inclusive have access to a full-service spa, 6 outdoor pools, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a gym, 4 hot tubs, and a sauna.
43-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, microwaves, and coffee makers.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.36 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 600 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free valet parking.
Property Registration Number 008-013-002459/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on May 26, 2026 start from $317, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of The Royal Haciendas All Inclusive?

This property is situated in Corasol, close to Playa del Carmen Main Beach, Quinta Avenida, and Mamitas Beach. You'll also find El Camaleón Mayakoba Golf Course and Playa Xcalacoco within a short drive.

Is parking available on site at The Royal Haciendas All Inclusive?

Yes, uncovered valet parking is offered for free at the property.

Is there a spa available at The Royal Haciendas All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and massages.

Does The Royal Haciendas All Inclusive have a casino?

No, The Royal Haciendas All Inclusive doesn't have a casino.

Is there an indoor pool at The Royal Haciendas All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 4 hot tubs.

Is The Royal Haciendas All Inclusive good for couples?

This beachfront property offers plenty of amenities for couples including a beachfront restaurant, 6 outdoor pools, and a swim-up bar.

Are there hot tubs at The Royal Haciendas All Inclusive?

No, but this property does have a sauna.

Does The Royal Haciendas All Inclusive have a restaurant with a breakfast menu?

Yes, The Royal Haciendas All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does The Royal Haciendas All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Royal Haciendas All Inclusive.

Are there connecting rooms at The Royal Haciendas All Inclusive?

No, there aren't connecting guestrooms at this property.

Where is the closest airport to The Royal Haciendas All Inclusive?

The closest major airport to The Royal Haciendas All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (262 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.7 mi away.

Are there rooms with balconies that I can book at The Royal Haciendas All Inclusive?

Yes, every guestroom at The Royal Haciendas All Inclusive comes with a balcony and some offer ocean views.

Does The Royal Haciendas All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Royal Haciendas All Inclusive.

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1102 out of 1942 reviews
Rating 8 - Good. 463 out of 1942 reviews
Rating 6 - Okay. 238 out of 1942 reviews
Rating 4 - Poor. 75 out of 1942 reviews
Rating 2 - Terrible. 64 out of 1942 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa Ann

Traveled with group, Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were good for kids. Pools and activities very nice. Clean and well maintained. Only negative was hard to get a dinner reservation for better restaurants. Limited seats and members get preference.
Stayed 5 nights in Apr 2026

8/10 Good

joseph c

Stayed 5 nights in Apr 2026

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained space. Employees are friendly and helpful. Would stay here again.
Stayed 4 nights in Apr 2026

8/10 Good

Susan Rosalie

Stayed 6 nights in Mar 2026

8/10 Good

Spencer

Liked: Cleanliness, staff & service
I want to leave an honest constructive criticism of this property. There are tons of pros and a few cons but want to share our experience. If you are looking for any type of beach vacation, this is not the resort for you. They have no beach whatsoever. The hurricane a few years ago wiped it out. They have a plan but no one seems to know a timeline. The beach to the north in front of other resorts is much better and is walkable. This is a property with a lot of pool time which works great for some.
Stayed 7 nights in Feb 2026

10/10 Excellent

Shelby, Brooklyn park

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Royal Haciendas! Having the all inclusive was definitely worth it, the food was great and drinks were delicious. We were so impressed with how clean everything was, not just our room but the property. Staff were continuously cleaning and doing projects to keep the resort lovely. The staff for the kids club were amazing, we participated in the face painting, pinata making, and pinata party- our daughters had a blast! I can't give enough praise to how nice the staff were, so many people were amazing. Oscar really stood out to us as we left our toddlers spoon at breakfast, he washed it and when he saw us later on the resort brought it to us. Oscar engaged with our kids and made them laugh, he was a delight to talk with. Hector, Josefina, and many others were also wonderful! I think the only thing I would say would be that the hot tub could be warmer and it would be nice if you could make reservations for Los Morales and Kinoko a few days in advance instead of the day of but other than that everything was amazing!
Stayed 7 nights in Jan 2026

10/10 Excellent

Imad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean amenities and all the staff were amazing. Definitely will be back
Stayed 7 nights in Jan 2026

8/10 Good

Dino Cletus

Traveled with family
Liked: Cleanliness, property conditions & facilities
Rooms were great, staff was awesome, couple minor glitches that were rectified quickly. Food was good and never any lineups. Beach and ocean is in a state of recovery but appears that they are taking steps to maintain. Pools are lovely. Lots of entertainment and things to do for all ages.
Stayed 9 nights in Jan 2026

10/10 Excellent

Crystal

Stayed 4 nights in Dec 2025

8/10 Good

carole Ann

Liked: Cleanliness, property conditions & facilities
Staff was great. Food was moderate. The exclusive restaurants were good, but there was only two.
Stayed 8 nights in Jan 2026

10/10 Excellent

Lisa

Stayed 7 nights in Jan 2026

6/10 Okay

Daniel

Stayed 10 nights in Jan 2026

6/10 Okay

Nichol

Stayed 7 nights in Jan 2026

6/10 Okay

DONALD

Traveled with group
Liked: Cleanliness, property conditions & facilities
Service was slow many times through our stay. Hot tubs was a little warmer than pool. Food was good. Entertainment like karaoke the DJ only lasted a hour by time they got started and shut down and run everyone out.
Stayed 5 nights in Jan 2026

10/10 Excellent

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 10 days and had a wonderful vacation, our room was perfect the staff were so friendly and helpful. Food was amazing for an all inclusive and the kids enjoyed the kids club. Beatrice at Reception was always welcome and willing to go the extra mile. Regina our room maid always left such beautiful little touches making the kids smile and us feel very special and kitziana in the kids club was amazing with the boys. Looking forward to coming back again in the future
Stayed 10 nights in Jan 2026

8/10 Good

Jordan

Stayed 10 nights in Jan 2026

10/10 Excellent

Daniel Lawry

Liked: Cleanliness, amenities, property conditions & facilities
Just ended our stay at The Royal Haciendas. The 10 days flew by. The set up is unique… one side is a little more ‘busy’ and the other more relaxed. Lots for you to do and no extra charges… played tennis, beach and pool volleyball, kayaked, boogie boarded, played Texas hold ‘em poker, evening entertainment. You can participate as much or as little as you want. The staff is very friendly and do their best to meet your needs. Our room was clean and well maintained. Definitely a place to return to again.
Stayed 9 nights in Jan 2026

10/10 Excellent

Randolph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and clean beautiful rooms. Helpful and kind staff. Great family vacation.
Stayed 6 nights in Jan 2026

4/10 Poor

Ken

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2026

10/10 Excellent

Layal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort is super clean and very family oriented! Our kids loved the kids club and water park. The staff is absolutely amazing and friendly. However, It's unfortunate what has happened to their beach and all the seaweed present. We did not like the view of the large sand blocks in the water, it's hard to avoid seeing sitting on the beach. We do wish that there were shows at night white there wasn't anything to do after dinner other than walk around or go back to the room.
Stayed 4 nights in Jan 2026

10/10 Excellent

Justin

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Room layout was perfect for a family of 6. The resort was immaculate, staff were very friendly and food was superb. There are tons of activities for all ages, plenty of pools to cool off and a decent sized beach, despite erosion issues. The rental shop is well equipped with sports equipment, decently equipped fitness centre and we would highly recommend booking a tour with Jesus onsite at the resort. Seamless vacation, would book there again in a heartbeat!
Stayed 7 nights in Jan 2026

10/10 Excellent

Jamie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Food, service, room, pool. We were happy with everything. We stayed for a week with our 8 year old son. He enjoyed the pool very much! He was just upset that he could not go up the swim up bar to get himself drinks, as every other resort we've been to, he was able to do that.
Stayed 7 nights in Jan 2026

8/10 Good

shannon

Stayed 4 nights in Jan 2026

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Q
Stayed 6 nights in Oct 2025

10/10 Excellent

Timothy M.

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, staff was welcoming and helpful.. Food was wonderful and varied. On site entertainment was great. Will definitely stay again.
Stayed 15 nights in Jan 2026

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