The Fives Beach Hotel - Á la Carte All Inclusive

Luxury property on the beach, with 7 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

7 outdoor pools, pool umbrellas, sun loungers

1 bedroom, premium bedding, pillowtop beds, free minibar items

10 restaurants, breakfast, lunch, dinner served; seafood

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking available
Bar

Explore the area

Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

Gran Coyote Golf
‪3 min drive‬
El Camaleón Mayakoba Golf Course
‪6 min drive‬
Punta Esmeralda Beach
‪10 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪55 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

One Bedroom Penthouse Suite

Very good

1119 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Two Bedroom Penthouse Suite

Wonderful

Sleeps 8
1 King Bed and 2 Queen Beds

Deluxe Room

Very good

527 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

One Bedroom Swim Up Suite

710 sq ft
Sleeps 3
1 King Bed

Three Bedroom Penthouse Suite

Excellent

2153 sq ft
Sleeps 10
1 King Bed and 2 Queen Beds

One Bedroom Suite

Exceptional

710 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Three Bedroom Suite

1550 sq ft
Sleeps 10
1 King Bed and 2 Queen Beds

Two Bedroom Suite

Good

1152 sq ft
Sleeps 8
1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

About the neighborhood

Playa del Carmen

Located in The Fives within 2 miles (3 km) of Gran Coyote Golf, The Fives Beach Hotel - Á la Carte All Inclusive is within a few miles (5 km) of other popular sights such as Punta Esmeralda Beach. This 662-room, 4.5-star property has 7 outdoor pools along with a full-service spa and 10 restaurants.

What's nearby

Gran Coyote Golf - 3 min drive - 1.6 miles
El Camaleón Mayakoba Golf Course - 6 min drive - 2.9 miles
Quinta Avenida - 8 min drive - 3.8 miles
Playa del Carmen Main Beach - 9 min drive - 3.7 miles
Punta Esmeralda Beach - 10 min drive - 2.2 miles

Getting around

Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

‪Amaranto - ‬18 min walk
‪Alberca - Pool - ‬19 min walk
‪Privilege Lounge - ‬14 min walk
‪Piano Bar - ‬4 min drive
‪Restaurante Hacienda - ‬18 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

Luxury property on the beach, with 7 outdoor pools

Guests of The Fives Beach Hotel - Á la Carte All Inclusive have access to a full-service spa, 7 outdoor pools, and a nightclub. Parking is available for USD 10 per night (USD 10 per night for valet parking), and there's also a shopping center shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this beach property include a children's pool, a 24-hour gym, and a sauna.

LCD TVs come with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Furnished balconies or patios, iPod docks, and free minibar items are also standard.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Similar properties

Pool
Hot Tub
All inclusive
Spa

$247 nightly

Jul 21 - Jul 22

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: WiFi
Available in some public areas: Free WiFi

Parking and transportation

Shopping center shuttle (surcharge)
Self parking on site (USD 10 per night)
Valet parking on site (USD 10 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

10 restaurants
3 poolside bars
7 bars/lounges
Snack bar/deli

Restaurants on site

AREZZO
FLAVOURS
Oriola Beach Club Grill
Pisco Nikkei & Raw Bar
SEA OLIVE

Things to do

24-hour gym
7 outdoor pools
Arcade/game room
Beach club
Bicycle rentals
Children's pool
Fitness classes
Free children's club
Full-service spa
Hot tub
Kayaking
Nightclub
Outdoor tennis court
Parasailing
Personal motorized watercraft
Playground
Sauna
Snorkeling
Steam room
Tennis lessons
Volleyball
Yoga classes

Family friendly

7 outdoor pools
Arcade/game room
Children's pool
DVD player
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Playground
Separate bedroom
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
Meeting room

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
In-room massages
Manicures/pedicures
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Visual alarms in hallways
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways

Banquet hall
Designated smoking areas

Room amenities

Bedroom

Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shower
Towels provided

Entertainment

DVD player
iPod dock
LCD TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free minibar (limited items)

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Electrical adapters
Iron/ironing board
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Self parking fee: USD 10 per night
Valet parking fee: USD 10 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM—-11:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Will I find all-inclusive options at The Fives Beach Hotel - Á la Carte All Inclusive?

The Fives Beach Hotel - Á la Carte All Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include scuba lessons, kayaking, and theme parties.

How much does it cost to stay at The Fives Beach Hotel - Á la Carte All Inclusive?

As of Jun 25, 2025, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel - Á la Carte All Inclusive on Jul 21, 2025 start from $328.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at The Fives Beach Hotel - Á la Carte All Inclusive?

The Fives Beach Hotel - Á la Carte All Inclusive provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do close to The Fives Beach Hotel - Á la Carte All Inclusive?

This property is situated in The Fives within a short 9-minute walk of Playa Xcalacoco and also 11 minutes on foot from Chun-Zumbul (diving site). You'll also find Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course within a short drive.

Is parking available on site at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, valet parking is offered for USD 10 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at The Fives Beach Hotel - Á la Carte All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a casino?

No, The Fives Beach Hotel - Á la Carte All Inclusive doesn't have a casino.

Will I find an indoor pool at The Fives Beach Hotel - Á la Carte All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools and a hot tub.

What amenities will couples enjoy at The Fives Beach Hotel - Á la Carte All Inclusive?

This beachfront all-inclusive property offers many amenities for couples, including in-room massages as well as 7 outdoor pools and 3 poolside bars.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a restaurant that serves breakfast?

Yes, The Fives Beach Hotel - Á la Carte All Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Will The Fives Beach Hotel - Á la Carte All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Fives Beach Hotel - Á la Carte All Inclusive.

Are there connecting rooms at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Fives Beach Hotel - Á la Carte All Inclusive?

The closest major airport to The Fives Beach Hotel - Á la Carte All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.9 mi away.

Are there rooms with balconies that I can book at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, every guestroom at The Fives Beach Hotel - Á la Carte All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a wedding venue?

Take advantage of the wedding venue at The Fives Beach Hotel - Á la Carte All Inclusive if you plan to say "I do" during your trip.

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Juanita

May 2, 2025

Stayed 4 nights in Apr 2025

6/10 Okay

Jerilyn Dawn

Traveled with family

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities

Property was great. Loved the resort and people were friendly. Room wasn't as expected as booked 2 bedroom penthouse suite and received 2 seperate rooms instead. 1, 1 bedroom suite, and another unconnected room with 2 queen beds. If had young children, wouldn't be ok. Our suite had a lot of issues. Jacuzzi on roof leaked, didn't stay full and Jerry's didn't work. Reported and maintenance came 3 times but didn't fix. Later in stay air conditioner started leaking in our room so water dropping from ceiling. Reported but fix was only to shut off ac unit which still leaked. Staff was very friendly everywhere except for one front desk employee named Alma who was very rude. Loved the Thai restaurant and the beach and the atmosphere of the resort. Had a lot of fun other than the water in the room. Overall a great stay, but maintenance needed in our room.

Stayed 7 nights in Mar 2025

10/10 Excellent

Jaclyn

Traveled with family

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

This was our first trip to Mexico and our first time staying in an all-inclusive resort. From the moment we arrived we were greeted with phenomenal service; bags were checked, drinks offered, and escorted to our Ambassador. The staff were amazing and made the stay worth it! The two-bedroom suite was huge and much more than we needed for four people - but we are glad that our teenagers were able to have their own space. The only complaint I have were the wait times at restaurants, but that was resolved quickly by either going at 5:30pm or after 8:30pm.

Stayed 4 nights in Mar 2025

8/10 Good

Eric

Traveled with group

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We didn't like the food PLUS my wife got food poisoning one night.

Stayed 7 nights in Mar 2025

10/10 Excellent

Mark, Stilwell

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Mar 2025

8/10 Good

Ingrid

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities

Stayed 3 nights in Mar 2025

10/10 Excellent

Emilie

Traveled with family and small children, Traveled with family

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing environment and staff. Above and beyond customer service. Food was all amazing and never felt overwhelmingly busy due to the layout of the resort.

Stayed 5 nights in Mar 2025

10/10 Excellent

Justin

Traveled with family and small children, Traveled with group, Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great holiday at The Fives!

Stayed 7 nights in Mar 2025

8/10 Good

Catherine

Traveled with partner, Traveled with family

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our six-night stay at The Fives Beach & Residences. We stayed in a two-bedroom suite as we are a family of six. We appreciated that the suite had balconies. We liked the location of our suite (villa nine) -- next time I think I'd ask for a ground level suite facing a pool and I might ask for one of the newer buildings as the original villas are a bit dated now. We really enjoyed the pools at the resort and also our time on the beach. It's fun to walk along the sand and check out the beachfront of other hotels -- I like that the beach is very open. The hotel restaurants are mostly good, with, very importantly, attention to food safety -- nobody in our party got sick (and you do hear a lot of food sickness stories from Mexico lately). We did a snorkel express excursion to the nearby reef and were treated so well by the guides. I would recommend this resort to families with a range of ages -- it was good for our children and teens. Pluses: lots of pool/beach towels available, friendly staff, beautiful pools.

Stayed 6 nights in Mar 2025

8/10 Good

Ashley

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

6/10 Okay

Michael Bryan

Mar 12, 2025

Stayed 8 nights in Feb 2025

10/10 Excellent

Myron

Mar 3, 2025

Stayed 3 nights in Feb 2025

6/10 Okay

Hans

Traveled with group

Mar 3, 2025

Disliked: Property conditions & facilities

Property shows clear signs of lack of maintenance throughout the property. My room had damaged shower controls, cracked/chipped tiles. The ice cream store has, what looks like, mold growing on one of the walls where water is intruding when it rains.

Stayed 3 nights in Feb 2025

10/10 Excellent

Riley

Feb 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

6/10 Okay

Gregory

Feb 27, 2025

Liked: Cleanliness, room comfort

Very polarized… either very very good, or much less so… most staff were great! A couple not so much, and aspects to the hotel were “challenged” to say the least.

Stayed 3 nights in Feb 2025

10/10 Excellent

Abel, Toronto

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really appreciate the staff and the room I was given if I ever come back I hope I get the same room

Stayed 3 nights in Feb 2025

10/10 Excellent

Yordanis

Traveled with partner

Feb 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Nov 2024

10/10 Excellent

Chad Ross

Traveled with family

Feb 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place

Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Oct 2024

10/10 Excellent

Clint Roeneil

Feb 22, 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Shawn

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort. Very clean and the food was always consistently high quality.

Stayed 5 nights in Feb 2025

10/10 Excellent

Gregory, Edmonton

Feb 15, 2025

Stayed 7 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with group

Feb 6, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT STAY HERE!!!

This was the worst trip I’ve ever been on in my life. It was a girls trip with my sisters and we were robbed and then harassed! I waiting until I was back home to write this review because Paula told me if I left a review I would be arrested in Mexico!! Honestly Paula does not need to be working there because she does not make that place any better. I wouldn’t allow my dog to stay there!!! PLEASE STAY FAR AWAY! They stole my sister items out of the room and then returned them once we went out that night!

Stayed 3 nights in Jan 2025

10/10 Excellent

Helen

Traveled with family

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pool, beach, property was excellent! Lots of food options. Service was great. Had some entertainment at night but was lacking during the day at the pool and beach. Need to change the music they play during the day at the pool/ beach.

Stayed 5 nights in Jan 2025