Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury property on the beach, with 5 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

5 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Hot Tub

Explore the area

5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719

Mamitas Beach
‪3 min drive‬
Quinta Avenida
‪3 min drive‬
Playa del Carmen Main Beach
‪4 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪58 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Family Concierge Junior Suite SwimUp

624 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Family Concierge Suite SwimUp

839 sq ft
Sleeps 5
2 Double Beds

Master Suite Nature View

1140 sq ft
Sleeps 4
1 King Bed

Family Concierge Master Suite SwimUp

1140 sq ft
Sleeps 4
1 King Bed

Junior Suite (Nature View)

678 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Family Concierge Suite Nature View

839 sq ft
Sleeps 5
2 Double Beds

Roulette Room Playa del Carmen or La Perla

624 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Family Concierge Junior Suite Nature View

624 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Two Bedroom Master Suite

1980 sq ft
Sleeps 10
1 Double Bed and 1 King Bed

Family Concierge Master Suite Nature View

1140 sq ft
Sleeps 3
1 King Bed

Suite (Nature View)

839 sq ft
Sleeps 5
2 Double Beds

About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio, Paradisus Playa del Carmen – Riviera Maya - All Inclusive is within a few miles (5 km) of popular sights such as Quinta Avenida and Quinta Alegría Shopping Mall. This 488-room, 5-star property has 5 outdoor pools along with a full-service spa and a free water park.

What's nearby

Punta Esmeralda Beach - 11 min walk - 0.6 miles
Mamitas Beach - 3 min drive - 1.3 miles
Quinta Avenida - 3 min drive - 1.6 miles
Playa del Carmen Main Beach - 4 min drive - 1.6 miles
Quinta Alegría Shopping Mall - 4 min drive - 2.0 miles

Getting around

Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

‪Naos - ‬1 min drive
‪Illy Cafe - ‬3 min walk
‪Hadar - ‬1 min drive
‪Crisol - ‬4 min drive
‪Capella - ‬3 min walk

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury property on the beach, with 5 outdoor pools

Paradisus Playa del Carmen – Riviera Maya - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

Guests can expect to find free WiFi and 50-inch flat-screen TVs with cable channels and DVD players. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, safes, and phones.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Yhi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
All inclusive
Spa

$236 nightly

Jun 19 - Jun 20

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

13 restaurants
16 bars/lounges
A beach bar
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Capella
Kanna Beach Club
Sal Steak Cave
The Lunch Box
Tori

Things to do

5 outdoor pools
Arcade/game room
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Hot tub
Pilates classes
Playground
Sauna
Shopping
TV in common areas
Waterslide
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
DVD player
Free children's club
Free water park access
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center (25,005 square feet of space)
Meeting rooms

Outdoors

Beach towels
Beach umbrellas
Dock
On the bay
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas

Full-service spa

Body scrubs
Body wraps
Facials
Manicures/pedicures
Spa open daily

Accessibility

Elevator

3 floors
8 buildings
Ballroom
Banquet hall
Built in 2011
Reception hall
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Rainfall showerhead
Slippers
Towels provided

Entertainment

50-inch flat-screen TV with cable channels
DVD player

Food and drink

Limited room service
Minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

An early check-in fee will be charged

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: MXN 34 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Are there all-inclusive rate plans at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Paradisus Playa del Carmen – Riviera Maya - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include bartending classes, cooking classes, and dance classes.

How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Paradisus Playa del Carmen – Riviera Maya - All Inclusive on Jun 16, 2025 start from $486.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What can I see around Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

This property is situated in Luis Donaldo Colosio within a short 12-minute walk of Punta Esmeralda Beach and also 19 minutes on foot from Playa 88. You'll also find Playa del Carmen Main Beach and Quinta Avenida within a short drive.

Will I be able to park at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yhi Spa is the property's spa and services include body wraps, mani/pedis, and facials.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive feature a casino on the premises?

No, Paradisus Playa del Carmen – Riviera Maya - All Inclusive doesn't have a casino.

Will I find an indoor pool at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

What do couples enjoy most about Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 5 outdoor pools, and 13 restaurants.

Are there hot tubs at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a restaurant with a breakfast menu?

No, Paradisus Playa del Carmen – Riviera Maya - All Inclusive doesn't have a restaurant that serves breakfast.

Will Paradisus Playa del Carmen – Riviera Maya - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Paradisus Playa del Carmen – Riviera Maya - All Inclusive though service animals are welcome.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

The closest major airport to Paradisus Playa del Carmen – Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 23.6 mi away (259 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 29.6 mi away.

Are there rooms with balconies at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

No, there aren't any guestrooms with balconies at Paradisus Playa del Carmen – Riviera Maya - All Inclusive.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive offer wedding services?

Take advantage of the wedding venue at Paradisus Playa del Carmen – Riviera Maya - All Inclusive if you plan to say "I do" during your trip.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Veronica

Traveled with family

May 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our family of 5 absolutely loved our stay, we will definitely be back next year. The staff was very informative, welcoming, and generous. I just wanted to extend our heartfelt thanks for the special care and attention given to our daughter during our stay. We are especially grateful to the chef (Rogel) for thoughtfully accommodating her egg allergy. He made her egg free meals and brought it out to our table. Pablo, our table server was also very accommodating and helpful. It made a world of difference to know she could enjoy her meals safely and confidently. We truly appreciate the effort and kindness shown, and it certainly made our stay all the more enjoyable and stress-free. We stayed there 05/11-05/14, the resort was very clean and kid friendly, we also took family photos, which we loved as well. Thanks again, we really appreciate it.

Stayed 3 nights in May 2025

8/10 Good

Allan

Traveled with family and small children

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love going to this every year ( 3rd time ) and every-time I’ve been there the service and environment has been excellent. I will highly recommend this place to friends and family. Only thing I will say is that something’s are overpriced to the point it’s unfair but hey that’s how they make money.

Stayed 4 nights in Apr 2025

10/10 Excellent

Craig

Traveled with family and small children

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was awesome!

Stayed 7 nights in Mar 2025

2/10 Terrible

marjaneh

Traveled with family

Mar 15, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lets have 1 star tell the experience as nothing was smooth and or clean. Have flea market each night in small hallways and waiting hours to eat. Pool service and begging to have chairs to seat as people were reserving them with their toys and go to water park.

Stayed 5 nights in Mar 2025

6/10 Okay

Chanda

Traveled with family

Mar 14, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The property was very clean. We stayed in the portion of the resort that allowed children. The property had water slides and plenty of spaces for you to sit poolside. I was not pleased with the availability of food options. I checked in on Monday morning and was scheduled to leave on Friday. As soon as we checked in we spoke to the representative to schedule our nightly meals. Unfortunately, out of 5 restaurants, we were not able to get a reservation for any of them before 9:00p.m. This is very difficult for families with children. Everything was already booked up before we ever arrived. Therefore, we ate at the buffet (which is always open) every night. Another problem, was they advertise a game room. My son is 9 and was not able to go in the game room because you have to be 11 years old. In my opinion, they should at least allow a parent to accompany the child while there. They had a basketball court but the balls were flat. They had a ping pong table, but no balls etc. They had a pool table, but the stick did not have a felt tip on it. These things are small but certainly matter when you are trying to find things to do with your 9 year old son. The property is in the middle of a jungle area, therefore you see small raccoon looking animals walking poolside to find food. Overall, we enjoyed our stay but we won't return mainly because of the food options and availability of those options.

Stayed 4 nights in Mar 2025

10/10 Excellent

Deborah

Traveled with family and small children

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the decor and glamorous feel of the resort, it speaks volumes and you feel like you're in a luxurious place. I like the natural trees and the jungle feel of the plants inside and outside the gates. The map provides a clear view of where to walk and where to run.

Stayed 7 nights in Mar 2025

10/10 Excellent

Shannon

Traveled with family

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing

Stayed 7 nights in Feb 2025

10/10 Excellent

Minjun

Mar 9, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Leonid, Centennial

Traveled with family and small children

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property. Beach right at the doorstep. Great food options for breakfast, lunch and dinner.

Stayed 8 nights in Feb 2025

10/10 Excellent

Nadia

Traveled with family and small children

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and amazing service and good. Was absolutely a 5 star experience.

Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Mar 6, 2025

Stayed 6 nights in Feb 2025

10/10 Excellent

Courtney

Mar 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

Hilary

Traveled with family

Feb 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family getaway

Paradisus was fantastic for our family ranging from ages 5-93. Food was plentiful and fresh. Great activities and shows for kids! The staff were very attentive and accommodating. Luis from Guest Services was so so helpful as well.

Stayed 5 nights in Feb 2025

10/10 Excellent

Anuj, Bellerose

Traveled with family and small children, Traveled with family

Feb 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service, food and amenities were excellent. Our flight was delayed by one day and their guest service was very accommodative and were able to extend our stay without any extra charge or hassle.

Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely amazing , very clean and so many options for food and things to do, was there for a wedding and it couldn’t have been more beautiful. If you’re thinking of a place to stay in Mexico this is a must.

Stayed 2 nights in Feb 2025

10/10 Excellent

Vinoo

Traveled with family and small children, Traveled with family

Feb 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

an all inclusive resort that is great for families with small children. there is a water park and lots of activities to keep kids happy and the almost 24 hour buffet is very convenient. beautiful spacious rooms, excellent staff and service. will definitely visit again

Stayed 2 nights in Feb 2025

10/10 Excellent

Jaci

Traveled with family and small children

Feb 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best all inclusive I’ve been to! So much to do, amazing food options, great pools and amenities. The staff is so friendly and really aims to please. The only complaint I have is that it’s difficult to make dinner reservations and when you do get them, they are often very late in the night which was not ideal for children. I waited in line at the reservation for 30-45 mins each day, only to get 9pm reservations at a restaurant. But the food was definitely worth it! Just a schedule adjustment for us.

Stayed 6 nights in Feb 2025

10/10 Excellent

Amanda

Feb 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Feb 2025

10/10 Excellent

Jessica

Feb 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

Bradley

Traveled with family and small children, Traveled with group, Traveled with family

Feb 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Jan 2025

10/10 Excellent

Abbas

Traveled with family

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great.

Stayed 7 nights in Jan 2025

10/10 Excellent

RAY

Jan 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

10/10 Excellent

KATE

Traveled with family

Jan 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is one of my new favourite places to go in the main Riviera area. I have travelled extensively to this part of Mexico and this hotel hits it all, but is larger if you have an aversion to walking.

Stayed 2 nights in Nov 2024

10/10 Excellent

Maricarmen, pembroke pines

Traveled with family

Jan 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Whether you’re looking for a romantic getaway or a family vacation, this beach resort is a fantastic choice. Highly recommend!

Stayed 2 nights in Jan 2025

10/10 Excellent

Natasha

Traveled with family and small children, Traveled with family

Jan 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful, families have access to the Kidsdom (kids club) so that you can enjoy dinner and entertainment without children. Entertainment is great for both parents and children, there are many pools and water park on premises.

Stayed 7 nights in Jan 2025