Banyan Tree Mayakoba

Luxury hotel on the beach, with 2 outdoor pools

VIP Access

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Where to?

Dates

October 2025

November 2025

Lagoon & Sunset Rooftop Pool Villa | View from room

2 outdoor pools, pool umbrellas, sun loungers

Beachfront Terrace Pool Suite | View from room

1 bedroom, premium bedding, down comforters, minibar

Shower, rainfall showerhead, free toiletries, hair dryer

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Pet friendly
Breakfast available

Explore the area

Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710

Place, El Camaleón Mayakoba Golf Course
‪10 min walk‬
Place, Tres Rios Ecopark
‪10 min drive‬
Place, Quinta Avenida
‪11 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪54 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Oceanfront Veranda Pool Suite - King

Exceptional

1711 sq ft
1 bedroom
Beach view
Sleeps 3
1 King Bed

Oceanfront Veranda Pool Suite - Queen

1711 sq ft
1 bedroom
Beach view
Sleeps 4
2 Queen Beds

Oceanfront Balcony Pool Suite

1604 sq ft
1 bedroom
Beach view
Sleeps 3
1 King Bed

Lagoon & Sunset Rooftop Pool Villa

1991 sq ft
Lagoon view
Sleeps 2
1 King Bed

Beachfront Lanai Pool Suite -King

Exceptional

1894 sq ft
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Beachfront Lanai Pool Suite -Queen

1894 sq ft
1 bedroom
Beach view
Sleeps 4
2 Queen Beds

Beachfront Terrace Pool Suite

1765 sq ft
1 bedroom
Beach view
Sleeps 3
1 King Bed

Wellbeing Sanctuary Pool Villa - King

Exceptional

3914 sq ft
1 bedroom
Sleeps 3
1 King Bed

Three-Bedroom Family Residence

4198 sq ft
3 bedrooms
Golf view
Sleeps 6
2 King Beds and 2 Twin Beds

Deluxe Pool Villa

2863 sq ft
1 bedroom
Sleeps 3
1 King Bed

Deluxe Pool Villa with Living Room

3229 sq ft
1 bedroom
Sleeps 3
1 King Bed

Bliss Pool Villa

Exceptional

2863 sq ft
1 bedroom
Sleeps 3
1 King Bed

Serenity Pool Villa

Wonderful

3229 sq ft
1 bedroom
Sleeps 3
1 King Bed

Serenity Two Bedroom Pool Villa

Exceptional

5210 sq ft
2 bedrooms
Sleeps 5
1 King Bed and 2 Twin Beds

Harmony Two-Bedroom Lagoon Pool Villa

5210 sq ft
2 bedrooms
Lagoon view
Sleeps 5
1 King Bed and 2 Twin Beds

Three-Bedroom Family Villa

Exceptional

4198 sq ft
3 bedrooms
Golf view
Sleeps 6
2 King Beds and 2 Twin Beds

Harmony Three-Bedroom Beachfront Pool

5856 sq ft
3 bedrooms
Ocean view
Sleeps 7
1 King Bed and 2 Twin Beds

1-Bedroom Villa Deluxe with Lake View

3465 sq ft
Sleeps 3

1-Bedroom Villa Deluxe with Lake View

3465 sq ft
Sleeps 3

3-Bedroom Villa Deluxe with Golf Course View

2755 sq ft
Sleeps 6

2-Bedroom Villa Deluxe with Lake View

5511 sq ft
Sleeps 4

1-Bedroom Villa Deluxe with Lake View

2389 sq ft
Sleeps 2

Double Suite Deluxe with Beach View

2475 sq ft
Sleeps 3

2-Bedroom Villa Deluxe with Lake View

5511 sq ft
Sleeps 4

1-Bedroom Villa Deluxe with Lake View

3153 sq ft
Sleeps 3

1-Bedroom Villa Deluxe with Lake View

3465 sq ft
Sleeps 3

About the neighborhood

Playa del Carmen

Located 1.3 mi (2 km) from El Camaleón Mayakoba Golf Course, Banyan Tree Mayakoba is within a 15-minute drive of other popular attractions like Quinta Avenida. This 161-room, 5-star hotel has 2 outdoor pools along with a private beach and a golf course.

What's nearby

El Camaleón Mayakoba Golf Course - 10 min walk - 0.5 miles
Gran Coyote Golf - 5 min drive - 2.2 miles
Playa Xcalacoco - 6 min drive - 1.8 miles
Tres Rios Ecopark - 10 min drive - 3.7 miles
Quinta Avenida - 11 min drive - 5.7 miles

Getting around

Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

‪Restaurante Hacienda - ‬11 min drive
‪Yucatán Main Restaurant - ‬12 min drive
‪Sunset restaurant - ‬11 min drive
‪La Fleur - ‬11 min drive
‪Mamma Mia - ‬11 min drive

About this property

Banyan Tree Mayakoba

Luxury hotel on the beach, with 2 outdoor pools

Banyan Tree Mayakoba features a private beach, a golf course, and a full-service spa. Free valet and self parking are available, and there's also an area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include 2 outdoor pools, a children's pool, and a gym.

Guests can expect to find free WiFi and 50-inch Smart TVs with digital channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include furnished balconies or patios, minibars, and espresso makers.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banyan Tree Mayakoba Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Similar properties

6 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas

Pool
Spa
Kids pool
Parking included

$780 nightly

Oct 9 - Oct 10

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Area shuttle up to 60 km
Free self parking on site
Free secured valet parking on site

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
3 bars/lounges
A beach bar
A poolside bar
A restaurant
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Cello
Oriente
Saffron
Sands Beach Club
Tomahawk Open Fire Latin

Things to do

18-hole golf course
2 outdoor pools
24-hour gym
4 outdoor tennis courts
Archery
Boat tours
Books
Children's pool
Designer stores
Ecotours
Free bicycle rentals
Free children's club
Full-service spa
Games
Golf
Golf caddies
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf lessons
Hiking/biking trails
Kayaking
Playground
Pro golf shop
Sailing
Sauna
Steam room
Wine tasting room
Yoga classes

Family friendly

2 outdoor pools
Children's pool
Dining table
Free children's club
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Lifeguards on site
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
3,310 square feet of conference space
4 meeting rooms
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Doorbell and phone notification
Elevator
Lever door handles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

2 floors
Ballroom
Banquet hall
Built in 2009
Eco-friendly cleaning products used
Lifeguards
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

50-inch smart TV with digital channels
Pay movies

Food and drink

24-hour room service
Champagne service
Dining table
Electric kettle
Espresso maker
Free bottled water
Minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 60 per pet, per stay
1 total (22 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 134.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: USD 2.76 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
Pet fee: USD 60 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 134.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property uses eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.

Property is also known as

Banyan Tree Mayakoba

Banyan Tree Mayakoba Hotel

Banyan Tree Mayakoba Hotel Playa del Carmen

Banyan Tree Mayakoba Playa del Carmen

Mayakoba Banyan Tree

Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Banyan Tree Mayakoba Resort Playa del Carmen

Banyan Tree Mayakoba Resort

Banyan Tree Mayakoba Hotel

Banyan Tree Mayakoba Playa del Carmen

Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Banyan Tree Mayakoba?

Banyan Tree Mayakoba offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Banyan Tree Mayakoba?

As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at Banyan Tree Mayakoba on Nov 4, 2025 start from $555.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Banyan Tree Mayakoba?

This hotel is located in Playa del Carmen, close to Playa del Carmen Main Beach, Maroma Beach, and El Camaleón Mayakoba Golf Course. You'll also find Tres Rios Ecopark and Gran Coyote Golf within a short drive.

Will I be able to park at Banyan Tree Mayakoba?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at Banyan Tree Mayakoba?

Banyan Tree Mayakoba Spa is the hotel's spa and services include Swedish massages, sports massages, body wraps, and hydrotherapy.

Does Banyan Tree Mayakoba include a casino at the property?

No, Banyan Tree Mayakoba doesn't have a casino.

Will I find an indoor pool at Banyan Tree Mayakoba?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Banyan Tree Mayakoba a good place to stay for couples?

At this boutique hotel, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring ocean views.

Does Banyan Tree Mayakoba have a hot tub?

Yes, this hotel has a spa tub.

Does Banyan Tree Mayakoba have a restaurant with a breakfast menu?

Yes, Banyan Tree Mayakoba serves buffet breakfast for a surcharge each morning at Sands Beach Club.

Will Banyan Tree Mayakoba allow pets to stay for free?

Although they can't stay for free, pets are welcome at Banyan Tree Mayakoba for a fee of USD 60 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Banyan Tree Mayakoba?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Banyan Tree Mayakoba?

The closest major airport to Banyan Tree Mayakoba is Cozumel Intl. Airport (CZM), which is 27 mi away (265 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 26.6 mi away.

Can I book a room with a balcony at Banyan Tree Mayakoba?

Yes, every guestroom at Banyan Tree Mayakoba comes with a furnished balcony with some featuring ocean or garden views.

Does Banyan Tree Mayakoba offer wedding services?

Take advantage of the wedding venue at Banyan Tree Mayakoba if you plan to say "I do" during your trip.

Banyan Tree Mayakoba Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Excellent

Shalva, Brooklyn

Jul 3, 2025

Liked: Property conditions & facilities

Good

Stayed 4 nights in Jun 2025

10/10 Excellent

Deborah

Jun 22, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Yan

Jun 13, 2025

Liked: Amenities, property conditions & facilities

Very warm and professional staff. Recommend.

Stayed 6 nights in Jun 2025

8/10 Good

Maria Victoria

Traveled with partner

Jun 9, 2025

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.

Stayed 6 nights in May 2025

10/10 Excellent

Becca

Jun 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

6/10 Okay

Stephanie

Traveled with family

Jun 4, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.

Stayed 5 nights in May 2025

10/10 Excellent

Manpreet Kaur

Traveled with partner

Jun 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely stunning resort We went for our 25th wedding anniversary and had an amazing time Would definitely recommend!

Stayed 4 nights in May 2025

10/10 Excellent

Tamar

Traveled with partner

May 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.

Stayed 4 nights in May 2025

10/10 Excellent

DOUG

May 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Incredible place. Must go again soon!

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family

May 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in May 2025

10/10 Excellent

david

May 10, 2025

Stayed 3 nights in May 2025

10/10 Excellent

Rachael

May 9, 2025

Stayed 3 nights in May 2025

10/10 Excellent

Gabriel

May 8, 2025

Stayed 4 nights in May 2025

10/10 Excellent

Saurabh, Oakvlle

Apr 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.

Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Lafayette

Traveled with family

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent, vip

Stayed 5 nights in Mar 2025

10/10 Excellent

Clara

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing hotel with excellent customer service. We had a fantastic stay.

Stayed 7 nights in Mar 2025

10/10 Excellent

Tomoyo

Traveled with group, Traveled with family

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.

Stayed 4 nights in Mar 2025

8/10 Good

Jesse

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Mar 2025

10/10 Excellent

Ian

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

10/10 Excellent

Christy

Traveled with group

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is stunning. Some difficulties with service but overall an amazing trip.

Stayed 4 nights in Mar 2025

10/10 Excellent

Jamie

Mar 9, 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Scott

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2025

6/10 Okay

james

Traveled with partner

Mar 4, 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night

Stayed 3 nights in Feb 2025

8/10 Good

Ted

Traveled with partner

Mar 4, 2025

Liked: Staff & service

Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.

Stayed 5 nights in Feb 2025