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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Sundeck
Indoor wedding
View from property
Poolside bar
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Place, Gran Coyote Golf
    ‪8 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Romance Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

9.2 out of 10
Wonderful
(128 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Riviera Maya within 2 miles (3 km) of El Camaleón Mayakoba Golf Course, Ocean Maya Royale - Adults Only - All Inclusive is within a few miles (5 km) of Playa Xcalacoco. This 320-room, 5-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 1.8 miles
  • Gran Coyote Golf - 8 min drive - 4.0 miles
  • Tres Rios Ecopark - 9 min drive - 2.2 miles
  • 28 de Julio Square - 11 min drive - 5.5 miles
  • Playa Xcalacoco - 12 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬7 min drive
  • ‪Festival - ‬7 min drive
  • ‪El Charro - ‬2 min walk
  • ‪Jaal-Ha - ‬8 min drive
  • ‪Beach Bar - ‬8 min drive

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Guests of Ocean Maya Royale - Adults Only - All Inclusive have access to a full-service spa, 2 outdoor pools, and a gym. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and an outdoor tennis court.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Furnished balconies, minibars, and coffee makers are also available. Housekeeping is available on request.
2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Are there all-inclusive rate plans at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, tennis, and volleyball.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of Feb 22, 2026, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on Mar 12, 2026 start from $371.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do near Ocean Maya Royale - Adults Only - All Inclusive ?

This property is situated in Riviera Maya, close to Maroma Beach, Playa del Carmen Main Beach, and Tres Rios Ecopark. You'll also find El Camaleón Mayakoba Golf Course and Gran Coyote Golf within a short drive.

Is there parking available at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Ocean Maya Royale - Adults Only - All Inclusive ?

Despacio Spa Centre is the property's spa and services include sports massages, Swedish massages, hydrotherapy, and aromatherapy.

Does Ocean Maya Royale - Adults Only - All Inclusive include a casino on the premises?

No, Ocean Maya Royale - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Ocean Maya Royale - Adults Only - All Inclusive ?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Ocean Maya Royale - Adults Only - All Inclusive ?

This adults-only all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, 4 bars, and an ocean-view restaurant.

Are there hot tubs at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, this all-inclusive property has a spa tub.

Does Ocean Maya Royale - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Ocean Maya Royale - Adults Only - All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Will Ocean Maya Royale - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Ocean Maya Royale - Adults Only - All Inclusive .

Are there connecting rooms at Ocean Maya Royale - Adults Only - All Inclusive ?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Ocean Maya Royale - Adults Only - All Inclusive ?

The closest major airport to Ocean Maya Royale - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 27.1 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 29 mi away (43-minute drive).

Can I book a room with a balcony at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, every guestroom at Ocean Maya Royale - Adults Only - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Ocean Maya Royale - Adults Only - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Ocean Maya Royale - Adults Only - All Inclusive .

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1720 out of 2788 reviews
Rating 8 - Good. 630 out of 2788 reviews
Rating 6 - Okay. 259 out of 2788 reviews
Rating 4 - Poor. 88 out of 2788 reviews
Rating 2 - Terrible. 91 out of 2788 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I stayed here in July 2025. We had the best service! Kevin was very attentive to our needs when we checked in. He was very kind and always checked in with us to make sure our stay was perfect. We had great servers at the restaurants and bars also. The beach was clean and the entertainment was awesome!
Stayed 4 nights in Jul 2025

10/10 Excellent

Donald S

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is good. You are pretty much ignored unless you buy into privileged.
Stayed 21 nights in Nov 2025

10/10 Excellent

Madeleine

Stayed 7 nights in Nov 2025

10/10 Excellent

Melody Ann

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food was very good. The staff was great.
Stayed 7 nights in Nov 2025

4/10 Poor

Tammy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First 5 nights dealt w noisy girls Screaming, yelling and slamming doors. Also had to listen to our toilet run constantly and make a noise. Woke up one morning and we had no running water or working toilet.
Stayed 9 nights in Nov 2025

10/10 Excellent

Sylvia

Stayed 4 nights in Oct 2025

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great balcony view, warm, kind staff. Food was hit and miss, but could always find something good. Mike's coffee shop was our favorite. Great service and a wonderful vacation at Ocean Maya Royale.
Stayed 7 nights in Nov 2025

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Claudel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2025

6/10 Okay

HILDA

Traveled with family
Liked: Cleanliness
The restaurant staff. Kendall was great with us! Andres, always willing to help. We are Mexicana and kind off felt out. Felt like we were not wanted.
Stayed 7 nights in Nov 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very nice! For the price, the room was spacious and clean. The resort overall was very clean and had very pretty beach and pool areas. The restaurants were also pretty but the food was just okay and the service was slow. We wished that there was more to do at the resort. They had nightly things but none of them caught our interest.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nichelle Solita

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a great stay at the hotel. The hotel was exceptionally clean and the rooms were very spacious. Their entertainment options were top-notch, with great live music and talented musicians, especially the guitarists. The food was delicious, and the customer service was attentive and friendly. We're definitely coming back.☺️
Stayed 5 nights in Nov 2025

10/10 Excellent

Robert Craig

Stayed 2 nights in Nov 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff are fantastic!! Overall, a very great experience
Stayed 7 nights in Nov 2025

10/10 Excellent

Alissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything felt very clean, staff was really nice, the water in our room didnt go very warm so showering wasnt as great, ended up getting a hairdryer a couple days in as one wasnt originally provided. Otherwise the stay was really nice, thank you
Stayed 7 nights in Nov 2025

6/10 Okay

Koby

Stayed 7 nights in Nov 2025

10/10 Excellent

Dana Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 7 nights in Nov 2025

10/10 Excellent

Tanya

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Robert

Stayed 6 nights in Oct 2025

10/10 Excellent

Lindsey Samantha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was always clean and cleaned every day. The staff were very nice. Our favorite bartender was Jorge! It was neat all of the activities they had available to do throughout the day and evenings. Food was great and drinks were too. The breakfast was our favorite at La Hacienda and the dinner at Blue Moon was exquisite. The beach was okay. Lots of seaweed.
Stayed 6 nights in Nov 2025

6/10 Okay

Joan

Traveled with family
Liked: Cleanliness
The room was clean and the staff were friendly. The resort needs some serious updates and maintenance for it to be a 4 or 5 star resort. Our check in process was terrible. Kevin was the Expedia rep and we arrived at around 9am and we knew that check in was at 3. At most places the resort will work to try to get your room ready as early as possible. There were only about 8 of us that arrived at that time. Kevin was very cold and uninterested in helping us naviagate the resort website. We stopped back at 2:40 to see if the room was ready and he coldly stated that check in was at 3. Other people arrived by bus at 2:55 and they were checked in and shown to their room. It was 3:30 by the time Kevin called us over to his desk and said our room was ready. When we booked we did not understand that if you booked as Privilege you would be treated far better. Booking reservations at the restaurants was difficult, the beach areas for us had no drink attendants. I very much felt like a second class citizen. On Monday we stopped by the desk and Roberto was working. He was very kind and understanding and advised that he could help us with dinner reservatons and that was lovely. He also arranged for us to have a taxi pick us up. Roberto saved the vacation. The room was clean but the shower design meant that water leaked out onto the floor. One day we did not get our room cleaned. We called and did have fresh towels delivered. The restaurants were all ok. Nothing great
Stayed 8 nights in Nov 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Nov 2025

6/10 Okay

Monica, El Paso

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Los cuartos estan bien lo unico es que se estan muy separados de la playa y para una persona con poca movilidad es dificil. La comida es limitada en varidad. Los show terminan muy temprano apesar de que se supone que es un lugar para adultos y uno va a divertirse. Todos los empleados fueron muy atentos.
Stayed 3 nights in Sep 2025

10/10 Excellent

Livia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, great stay.
Stayed 15 nights in Oct 2025

10/10 Excellent

Ericka

Stayed 6 nights in Nov 2025

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