Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
1 bedroom, minibar, in-room safe, desk
2 outdoor pools, pool umbrellas
Privilege Junior Suite Adults Only | 1 bedroom, minibar, in-room safe, desk
Privilege Junior Suite Adults Only | Garden view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Tres Rios Ecopark
    ‪7 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

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Room options

Privilege Junior Suite Adults Only

8.0 out of 10
Very good
(4 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Privilege Romance Suite

  • Sleeps 2
  • 1 King Bed

Maya Superior Deluxe Sea View

8.0 out of 10
Very good
(6 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

Maya Superior Deluxe

9.0 out of 10
Wonderful
(84 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Riviera Maya within 2 miles (3 km) of El Camaleón Mayakoba Golf Course, Ocean Maya Royale - Adults Only - All Inclusive is within a few miles (5 km) of Playa Xcalacoco. This 320-room, 5-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 2.2 miles
  • Gran Coyote Golf - 7 min drive - 4.0 miles
  • Tres Rios Ecopark - 7 min drive - 2.2 miles
  • Playa Xcalacoco - 9 min drive - 4.8 miles
  • Maroma Beach - 13 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Guests of Ocean Maya Royale - Adults Only - All Inclusive have access to a full-service spa, 2 outdoor pools, and a gym. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and an outdoor tennis court.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Furnished balconies, minibars, and coffee makers are also available. Housekeeping is available on request.
2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Are there all-inclusive rate plans at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, tennis, and volleyball.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of Jun 30, 2025, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on Jul 1, 2025 start from $254.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do near Ocean Maya Royale - Adults Only - All Inclusive ?

This property is situated in Riviera Maya, close to Maroma Beach, Playa del Carmen Main Beach, and Quinta Avenida. You'll also find El Camaleón Mayakoba Golf Course and Tres Rios Ecopark within a short drive.

Is parking available on site at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Ocean Maya Royale - Adults Only - All Inclusive ?

Despacio Spa Centre is the property's spa and services include beach massages, sports massages, hydrotherapy, and reflexology.

Does Ocean Maya Royale - Adults Only - All Inclusive include a casino on the premises?

No, Ocean Maya Royale - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Ocean Maya Royale - Adults Only - All Inclusive ?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Ocean Maya Royale - Adults Only - All Inclusive good for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, 4 bars, and an ocean-view restaurant.

Are there hot tubs at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, this all-inclusive property has a spa tub.

Does Ocean Maya Royale - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Ocean Maya Royale - Adults Only - All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Will Ocean Maya Royale - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Ocean Maya Royale - Adults Only - All Inclusive .

Are there connecting rooms at Ocean Maya Royale - Adults Only - All Inclusive ?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Ocean Maya Royale - Adults Only - All Inclusive ?

The closest major airport to Ocean Maya Royale - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 27.1 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 29 mi away (43-minute drive).

Are there rooms with balconies that I can book at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, every guestroom at Ocean Maya Royale - Adults Only - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Ocean Maya Royale - Adults Only - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Ocean Maya Royale - Adults Only - All Inclusive .

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1280 out of 2110 reviews
Rating 8 - Good. 491 out of 2110 reviews
Rating 6 - Okay. 195 out of 2110 reviews
Rating 4 - Poor. 70 out of 2110 reviews
Rating 2 - Terrible. 74 out of 2110 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tajanae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. Everyone is so nice I really enjoyed my stay and when I come back I will be only staying at this resort.
Stayed 3 nights in Jun 2025

8/10 Good

Steven Ray

Traveled with group
Liked: Cleanliness, property conditions & facilities
Liked the layout of the facility. Entertainment was lacking, with exception of the fire dancing, it was very lack luster. Staff seemed young and inexperienced not very friendly or outgoing. The buffet was poorly stocked. The other restaurants were difficult to make reservations. They had to be made the same day so no way to plan your week.
Stayed 7 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girls trip to property, and they did not disappoint! Kenddall and entertainment staff were incredible, fun, and kind! Francesco, the bar tender was wonderful and always had a smile on his face! Food was delicious! Amazing resort! We look forward to coming back!!
Stayed 3 nights in May 2025

10/10 Excellent

Alana Sue

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Ocean Maya Royale - Adults Only. The staff are incredibly amazing and helpful. That said, I must mention one employee in particular who stands ahead of the rest. Kenddell Sansores is by far the heart and soul of the entertainment at the pool. He makes everyone feel special
Stayed 7 nights in Mar 2025

6/10 Okay

alberto

Stayed 4 nights in Mar 2025

8/10 Good

Hardeep Singh

Traveled with family
Liked: Property conditions & facilities
spacious
Stayed 3 nights in Mar 2025

2/10 Terrible

EDYTA

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Food low quality and very repetitive Restaurants were bad, street food in new yours is lot tastier than what they served. Drinks made with lowest quality alcohol key to masking it was making the drinks sweet. Fresh pressed juices were watered down, that’s sad.once buffet was open till 11pm the next night we went to bed hungry they told us they are closing at 1015pm!!!!!!!! Beautiful view on the ocean and not a lot of people on the property that was good. I don’t recommend it.
Stayed 5 nights in Mar 2025

8/10 Good

SOTIR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not 5 stars property Limited choice for lunch and diner
Stayed 7 nights in Mar 2025

10/10 Excellent

Cozona Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Mar 2025

10/10 Excellent

Janice Kennel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tropical gardens throughout the resort. Wildlife, especially Coati, roam freely. The staff are friendly and fun. Nice variety of dining options.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicole Mayrene, Calgary

Stayed 6 nights in Mar 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is kind, friendly and very accommodating. Bar staff by the pool was exceptional, especially Miguel.
Stayed 6 nights in Mar 2025

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the service is fantastic. I
Stayed 5 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is the perfect place to stay if you are looking for a quiet and relaxing beach vacation. There are plenty of places to sit both on the beach and by the pools. The entertainment what we saw was great! The drinks were amazing, the food at all of the restaurants was the best I’ve ever had at an all inclusive. Even better there is a dive shop on site with excursions from the hotel! The snorkeling tour was great even considering the windy day. The beach is beautiful and the loungers are comfortable. Safe place to visit. The standard room was nothing fancy but it met all of our needs. The staff are all warm and friendly and always say hello when walking by. We had an amazing time and will definitely be back!
Stayed 7 nights in Mar 2025

10/10 Excellent

Abigail Marie, marinette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was super clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Jorge, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, friendly and courteous staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Stayed 4 nights in Mar 2025

10/10 Excellent

Josee Monica Manon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was really amazing and I'm hard to please lol. The staff was great, room was very clean. I would go back again for sure. Loved the wildlife on the resort and it was a good mix of pool party day time fun and night time romantic setting.
Stayed 6 nights in Mar 2025

10/10 Excellent

Camden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would definitely go again.
Stayed 5 nights in Mar 2025

6/10 Okay

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The drinks had lots of sugar. Couldn’t really drink anything but beer. Pool beer warm. But in all it was nice.
Stayed 7 nights in Nov 2024

2/10 Terrible

Ratchanirom

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staffs were rude, mean and asking for tip. They treated customer whos purchasing pivilage better than regular customer.
Stayed 5 nights in Mar 2025

6/10 Okay

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent,but the room regular,they offer me a bottle of tequila for vip from Expedia and I never received
Stayed 4 nights in Mar 2025

8/10 Good

Joel Gonzalez

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was clean and we felt safe. Everything was close when walking there. So that was a plus. Dinning options could be better. The majority of the staff could be more upbeat as well. Although there were a few that exceeded our expectations.
Stayed 3 nights in Mar 2025

10/10 Excellent

SUSAN MAE

Traveled with family
The staff were very friendly & there was a recreation director Kendall that’s went far beyond his duties & made the trip memorable!
Stayed 7 nights in Mar 2025

8/10 Good

Steven

Stayed 6 nights in Mar 2025