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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Sundeck
Lobby sitting area
Poolside bar
View from property
Indoor wedding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Place, Tres Rios Ecopark
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Romance Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

9.2 out of 10
Wonderful
(134 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Riviera Maya within 2 miles (3 km) of El Camaleón Mayakoba Golf Course, Ocean Maya Royale - Adults Only - All Inclusive is within a few miles (5 km) of Playa Xcalacoco. This 320-room, 5-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 2.2 miles
  • Gran Coyote Golf - 6 min drive - 4.0 miles
  • Tres Rios Ecopark - 7 min drive - 2.2 miles
  • Playa Xcalacoco - 9 min drive - 4.8 miles
  • Playa Paraiso Golf Course - 9 min drive - 7.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬7 min drive
  • ‪Festival - ‬7 min drive
  • ‪El Charro - ‬2 min walk
  • ‪Jaal-Ha - ‬8 min drive
  • ‪Beach Bar - ‬8 min drive

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Guests of Ocean Maya Royale - Adults Only - All Inclusive have access to a full-service spa, 2 outdoor pools, and a gym. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and an outdoor tennis court.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Furnished balconies, minibars, and coffee makers are also available. Housekeeping is available on request.
2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Are there all-inclusive rate plans at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, tennis, and volleyball.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on Apr 12, 2026 start from $344, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do near Ocean Maya Royale - Adults Only - All Inclusive ?

This property is situated in Riviera Maya, close to Maroma Beach, Playa del Carmen Main Beach, and Quinta Avenida. You'll also find El Camaleón Mayakoba Golf Course and Tres Rios Ecopark within a short drive.

Will I be able to park at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, self parking is offered for free at the property.

Is there a spa at Ocean Maya Royale - Adults Only - All Inclusive ?

Despacio Spa Centre is the property's spa and services include beach massages, sports massages, hydrotherapy, and aromatherapy.

Does Ocean Maya Royale - Adults Only - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, an ocean-view restaurant, and beachside massages at this property.

Does Ocean Maya Royale - Adults Only - All Inclusive include a casino on the premises?

No, Ocean Maya Royale - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Ocean Maya Royale - Adults Only - All Inclusive ?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Ocean Maya Royale - Adults Only - All Inclusive good for couples?

This adults-only property offers plenty of amenities for couples including a beach, an ocean-view restaurant, and 2 outdoor pools.

Are there hot tubs at Ocean Maya Royale - Adults Only - All Inclusive ?

No, but this property does have a sauna.

Does Ocean Maya Royale - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Ocean Maya Royale - Adults Only - All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Will Ocean Maya Royale - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Ocean Maya Royale - Adults Only - All Inclusive .

Are there connecting rooms at Ocean Maya Royale - Adults Only - All Inclusive ?

No, there aren't connecting guestrooms at this property.

How close is the airport from Ocean Maya Royale - Adults Only - All Inclusive ?

The closest major airport to Ocean Maya Royale - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 27.1 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 29 mi away (43-minute drive).

Can I book a room with a balcony at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, every guestroom at Ocean Maya Royale - Adults Only - All Inclusive comes with a furnished balcony and some offer ocean and garden views.

Does Ocean Maya Royale - Adults Only - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Ocean Maya Royale - Adults Only - All Inclusive .

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1725 out of 2775 reviews
Rating 8 - Good. 620 out of 2775 reviews
Rating 6 - Okay. 256 out of 2775 reviews
Rating 4 - Poor. 85 out of 2775 reviews
Rating 2 - Terrible. 89 out of 2775 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The activity staff were very good. The room was clean and the staff was friendly. The buffet food options did not provide a lot of options. Some of the specialty restaurants, specifically, Yakoosa, was closed a few nights and the hosts draconian controls caused me to not be able to eat with friends...overall it was nice.
Sunrise
Nativity was beautiful
Stayed 6 nights in Dec 2025

10/10 Excellent

MAHESH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly welcoming and helpful throughout our stay. The rooms were very comfortable. Food and drinks were excellent at all the restaurants , bars and coffee shops. Highly recommend for a truly relaxing escape!
Stayed 6 nights in Dec 2025

10/10 Excellent

Patrick

Stayed 6 nights in Dec 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Amazing staff. Room was modern, clean and comfortable beds. Definitely stay here again.
Stayed 9 nights in Dec 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend! Our stay was amazing! The food was great. The staff and service was exceptional!! We had everything we needed and more!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Ernan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing and the staff even better!! Want to give a special shout out to Viri, Gustavo, Moisés, Joshian the sushi chef they made the experience even more better for my fiancé and me. Will definitely be going back!
Stayed 4 nights in Dec 2025

8/10 Good

Igor

Traveled with partner
Liked: Cleanliness, amenities
The room was a little outdated but that didnt bother us since we mostly spent time outside on the beach or doing activities. Ocean Maya Royale has a great sandy beach without any rocks so that was great. There are plenty of activities to do (tequila tasting, wine tasting, bracelet making, games in the pool, coffee making, karaoke in the evening, guessing songs trivia and more). Huge shout out to hard working staff Viri, Gustavo, Pillar, Augustin at Mike's coffee place. Highly recommend coffee at Mike's coffee. Watch out for mosquitoes at open restaurants in the evening like Dolce Vita and El Charro. Otherwise, great stay and great staff. Thank you everyone that made our vacation great.
Stayed 7 nights in Dec 2025

10/10 Excellent

Liandra M

Stayed 7 nights in Dec 2025

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities
Everything was good except I don’t understand why you need to make reservations for all the restaurants.
Stayed 7 nights in Dec 2025

10/10 Excellent

Chrissy

Traveled with family
Liked: Cleanliness
We go back to OMR because of the fantastic people; Kenddell, JoJo, Jony, Eber, Francisco, Miguel, Diego. The interactions and conversations had with the employees make you feel special and important. Yes the facilities could be updated but the employees go above and beyond any other resort.
Stayed 8 nights in Dec 2025

10/10 Excellent

Catherine Magana, Alturas

The room was spotless. The staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing stay at Ocean Maya Royale! From the moment I arrived, the staff made me feel welcomed and taken care of. The resort is beautiful, clean, and well maintained, with a relaxing adults-only atmosphere that made it the perfect getaway. The rooms were spacious and comfortable, the food was delicious with plenty of variety, and the beach and pools were absolutely stunning. Every staff member went above and beyond to ensure my stay was enjoyable, from the restaurants to housekeeping and entertainment. Overall, my experience exceeded my expectations, and I would highly recommend Ocean Maya Royale to anyone looking for a relaxing, high-quality resort. I can’t wait to come back!
Stayed 7 nights in Dec 2025

10/10 Excellent

Elma

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The experience team is honestly what made my week at this resort so memorable! Everyone was so nice and fun, and they made sure to remember your name and check in. Especially Kendell, He was the life of the party and so kind! Viri was another staff member I became close to, she was so sweet! Alejandro, Victor, Gustavo, Marian, Susi, and Moises were also very helpful and social with the visitors, making sure everything was okay and would encourage you to participate in fun activities! The whole team did good at communicating with everyone, encouraging participation while becoming your friend. This was my first time at this resort, and I would return! The resort is smaller than my usual go tos, but I enjoyed everything being closer. One suggestion I do have for the resort in general, is that it would have been convenient to have a drying rack in the room to dry our wet/damp clothes from the day. That way we don’t have to leave it outside, since it did rain a good amount for us, or have clothes everywhere in our room.
Stayed 7 nights in Dec 2025

6/10 Okay

AMANPREET SINGH

Stayed 5 nights in Dec 2025

10/10 Excellent

Holly

Stayed 6 nights in Dec 2025

8/10 Good

Andreas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great overall, the only “issues” I had were the following: Food could’ve been a little better, lots of it was bland The sheets weren’t changed for our room for the last couple of days of our stay. Even though we asked for them to be changed the cleaners would just flip the sheets around instead. Other than that absolutely everything was perfect.
Stayed 8 nights in Dec 2025

2/10 Terrible

Connie Kia

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities
The food selection was not all that great. Resort was small and not much to do. Alcohol and soda was extremely watered down. We had bugs in our room and all over my clothes in my suitcase. This was our first time in Cancun and will not be returning to this resort.
Stayed 5 nights in Dec 2025

10/10 Excellent

Micah

Stayed 1 night in Dec 2025

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this resort and our stay was stellar. No complaints. Exceptional service by Alfredo, Margarita, Juan and Edith especially . Staff and guests so friendly. Food at buffet bit hit and miss but overall good. We had the Privilege package and i highly recommend. Felt really spoiled. One negative was the chair saving at pool and beach. Difficult to get decent spot unless you get there by 5 or 6am to stake your spot with your towel Overall we loved our stay and will be back!
Stayed 7 nights in Dec 2025

6/10 Okay

Jennifer

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
During our stay, the water was cut off, several times, the electricity went out, and the air conditioners weren't working correctly. The staff was amazing, very helpful and super nice.
Stayed 6 nights in Dec 2025

8/10 Good

Gilman

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Did have a few issues with our room. The power went down twice within 2 hours on the same day and we couldn't open our safe on our last day and the staff told us because the battery went dead. Other than these issues, my wife and I did really like our room.
Stayed 6 nights in Dec 2025

10/10 Excellent

Dale John

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place. Everything excellent. Highly recommend
Stayed 6 nights in Dec 2025

10/10 Excellent

kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, all staff were very nice and friendly, food was excellent and the pool bathrooms were very clean!!
Stayed 4 nights in Dec 2025

8/10 Good

Todd Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our third time at this resort. Facilities and food seem to be going downhill slightly. They added air conditioning to the lobby area about half way through our stay and it ran constantly, making the lobby bar too cold to sit at and socialize in the evening. We have been to resorts in Mexico at least 30 times and always had open air lobbies which we enjoyed. I'm not sure why they felt it was necessary to make it so cold that guests could not enjoy the lobby. We complained several times but nothing was done to adjust the temperature. The activities and entertainment were also not up to par with what we experienced at previous visits to the resort. On the plus side, our room was nice, and they do have a decent beach with plenty of both sunny and shady spots to enjoy.
Stayed 9 nights in Dec 2025

8/10 Good

Kent, Burlington

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food and Service were excellent.
Stayed 4 nights in Dec 2025

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