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Ocean Maya Royale - Adults Only - All Inclusive

Property class: 5 and above
VIP Access

Choose dates to view prices

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Sundeck
Indoor wedding
Lobby sitting area
Poolside bar
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Place, Tres Rios Ecopark
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Romance Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

9.2 out of 10
Wonderful
(134 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Riviera Maya within 2 miles (3 km) of El Camaleón Mayakoba Golf Course, Ocean Maya Royale - Adults Only - All Inclusive is within a few miles (5 km) of Playa Xcalacoco. This 320-room, 5-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 2.2 miles
  • Gran Coyote Golf - 6 min drive - 4.0 miles
  • Tres Rios Ecopark - 7 min drive - 2.2 miles
  • Playa Xcalacoco - 9 min drive - 4.8 miles
  • Playa Paraiso Golf Course - 9 min drive - 7.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬7 min drive
  • ‪Festival - ‬7 min drive
  • ‪Seafood - ‬8 min drive
  • ‪Beach Bar - ‬8 min drive
  • ‪Jaal-Ha - ‬8 min drive

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Guests of Ocean Maya Royale - Adults Only - All Inclusive have access to a full-service spa, 2 outdoor pools, and a gym. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and an outdoor tennis court.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Furnished balconies, minibars, and coffee makers are also available. Housekeeping is available on request.
2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Are there all-inclusive rate plans at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, tennis, and volleyball.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on May 10, 2026 start from $237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do near Ocean Maya Royale - Adults Only - All Inclusive ?

This property is situated in Riviera Maya, close to Maroma Beach, Playa del Carmen Main Beach, and Tres Rios Ecopark. You'll also find El Camaleón Mayakoba Golf Course and Gran Coyote Golf within a short drive.

Will I be able to park at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, self parking is offered for free at the property.

Is there a spa at Ocean Maya Royale - Adults Only - All Inclusive ?

Despacio Spa Centre is the property's spa and services include beach massages, Swedish massages, reflexology, and aromatherapy.

Does Ocean Maya Royale - Adults Only - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, an ocean-view restaurant, and beachside massages at this property.

Does Ocean Maya Royale - Adults Only - All Inclusive include a casino on the premises?

No, Ocean Maya Royale - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Ocean Maya Royale - Adults Only - All Inclusive ?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Ocean Maya Royale - Adults Only - All Inclusive good for couples?

This adults-only property offers plenty of amenities for couples including a beach, an ocean-view restaurant, and 2 outdoor pools.

Are there hot tubs at Ocean Maya Royale - Adults Only - All Inclusive ?

No, but this property does have a sauna.

Does Ocean Maya Royale - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Ocean Maya Royale - Adults Only - All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Will Ocean Maya Royale - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Ocean Maya Royale - Adults Only - All Inclusive .

Are there connecting rooms at Ocean Maya Royale - Adults Only - All Inclusive ?

No, there aren't connecting guestrooms at this property.

How close is the airport from Ocean Maya Royale - Adults Only - All Inclusive ?

The closest major airport to Ocean Maya Royale - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 27.1 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 29 mi away (43-minute drive).

Can I book a room with a balcony at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, every guestroom at Ocean Maya Royale - Adults Only - All Inclusive comes with a furnished balcony and some offer ocean and garden views.

Does Ocean Maya Royale - Adults Only - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Ocean Maya Royale - Adults Only - All Inclusive .

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1728 out of 2781 reviews
Rating 8 - Good. 622 out of 2781 reviews
Rating 6 - Okay. 256 out of 2781 reviews
Rating 4 - Poor. 86 out of 2781 reviews
Rating 2 - Terrible. 89 out of 2781 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank

Stayed 8 nights in Sep 2025

10/10 Excellent

Seth

Liked: Cleanliness, property conditions & facilities
Beautiful rooms, great food,
Stayed 5 nights in Dec 2025

10/10 Excellent

Sam

Stayed 5 nights in Dec 2025

10/10 Excellent

diya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had several activities, amazing restaurants and wonderful staff! I would recommend
Stayed 5 nights in Nov 2025

10/10 Excellent

Jean Valentin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Maya Royale Dec 30 - Jan 5. I have a great experience and would go back and recommend it to anyone without issues. I had some reservations prior to going there, however, I was pleasantly surprised. The buffet was great, good diversity and each day had a different theme so you didn't eat the same thing every day. The NYE dinner at the buffet (you have the option to pay and have a fixed menu at one of the restaurants) was impressive: lobster tail, pecking duck, crab legs, foie-gras ... kudos to the chef (and pastry chef). Drinks were good (not watered down) and staff friendly. We went to the French restaurant and the food was amazing (especially the short rib). Overall, it was a great experience. Pros: - good food (and variety) / drinks - compliments to the chefs/pastry chefs - friendly and helpful staff - activities throughout the day - clean property / pool Cons: - water (beach) is not cleaned from seaweed (fortunately was not too bad) - NYE show - the first part was too long with some variety shows that dragged on too long. Just make those much shorter so people can get up and dance. ½ hour prior to new year of dancing is not enough; and can get chilly at night so seating for 2+ hours is not good.
Stayed 6 nights in Dec 2025

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
food and beverage team and clean rooms
Stayed 5 nights in Dec 2025

10/10 Excellent

Laura

The staff, rooms, activities were all amazing
Stayed 5 nights in Dec 2025

10/10 Excellent

Stephane

Stayed 7 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay at the Ocean Maya Royale especially the entertainment staff who made it so amazing. Special thanks to the entertainment crew: Viri, Kendell, and Moises. Also, in the bar love to thank you Yovanetti for making my experience fabulous. Last but not least, thank you Roberto, at check-in who got me checked in quickly as he knew I really wanted to make the entertainment event at the pool before it was over and even was able to get me room nearby the activities which I loved.
Stayed 4 nights in Dec 2025

6/10 Okay

Cheyenne Mihko

Stayed 6 nights in Dec 2025

10/10 Excellent

Laurent

Liked: Cleanliness
Nice resort. Staff very polite .clean room. Very good food
Stayed 5 nights in Dec 2025

10/10 Excellent

Michelle, Eureka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing resort! The staff, the food, the beach, the pools, everything
Stayed 7 nights in Dec 2025

8/10 Good

Joy, Toronto

Stayed 6 nights in Dec 2025

10/10 Excellent

Joanna M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this resort! The food was very good compared to most resorts. The beach area was very nice. Everything was clean and the staff was very nice. We will be back!
Stayed 3 nights in Dec 2025

10/10 Excellent

Miguel

Stayed 5 nights in Dec 2025

10/10 Excellent

Gregory Tod

Stayed 5 nights in Nov 2025

8/10 Good

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, large and comfortable. The house keeping lady was great. She offered room service daily, but respected that we didn’t want it daily and found Qtips for us. The food and restaurant staff were fantastic everywhere we went. While it was totally sold out & smaller than other hotels we’d been to, there was always space at the beach and in all restaurants and at amenities. The beaches were beautiful and always had people cleaning the seaweed. If you are looking for a party place or lots of adventures and things to do, this place may not be for you. We had a fantastic restful stay with great quality food and yummy drinks which was exactly what we needed. Thank you, Carmen and Joe
Stayed 10 nights in Dec 2025

10/10 Excellent

Yiftah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff and great pool&beach.
Stayed 5 nights in Dec 2025

8/10 Good

Mohammad, Scottsdale

Stayed 6 nights in Dec 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff was very helpful & friendly. .
Stayed 14 nights in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The activity staff were very good. The room was clean and the staff was friendly. The buffet food options did not provide a lot of options. Some of the specialty restaurants, specifically, Yakoosa, was closed a few nights and the hosts draconian controls caused me to not be able to eat with friends...overall it was nice.
Sunrise
Nativity was beautiful
Stayed 6 nights in Dec 2025

10/10 Excellent

MAHESH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly welcoming and helpful throughout our stay. The rooms were very comfortable. Food and drinks were excellent at all the restaurants , bars and coffee shops. Highly recommend for a truly relaxing escape!
Stayed 6 nights in Dec 2025

10/10 Excellent

Patrick

Stayed 6 nights in Dec 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Amazing staff. Room was modern, clean and comfortable beds. Definitely stay here again.
Stayed 9 nights in Dec 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend! Our stay was amazing! The food was great. The staff and service was exceptional!! We had everything we needed and more!!
Stayed 6 nights in Dec 2025

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