Ocean Maya Royale - Adults Only - All Inclusive

You'll be asked to pay these charges at the property:

• A tax is imposed by the city: MXN 58.66 per accommodation, per night

The charges below are included in your overall room price:

• New Year's Eve gala dinner fee
• Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3 PM
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• The minimum check-in age for Spring Break is 18 years old.
• Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
• This property accepts credit cards. Cash is not accepted. 
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• This property uses a grey water recycling system and eco-friendly cleaning products.
• Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

• Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
• A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
• A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
• Registered guests are the only ones allowed in guestrooms.
• No cribs or infant beds are available.
• No rollaway or extra beds are available.