See all properties
Aparthotel

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

5.0 star property
Adults-only beachfront aparthotel with 6 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

Exterior
Reception
Reception
Exterior
BEACH FRONT JUNIOR SUITE | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi

Explore the area

View in a map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪9 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪9 min drive‬
  • Place, Paradise Beach
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

LUXURY JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER SWIM UP JUNIOR SUITE

  • 590 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER LUXURY JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT JUNIOR SUITE

  • 599 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL SUITE

ROYAL SUITE | Free minibar, desk, laptop workspace, blackout drapes

ROYAL SUITE

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

Free minibar, desk, laptop workspace, blackout drapes

Suite Junior

  • 613 sq ft
  • Sleeps 3

View all photos for Double Suite with Garden View

Free minibar, desk, laptop workspace, blackout drapes

Double Suite with Garden View

  • 592 sq ft
  • Sleeps 2

View all photos for Suite Premium

Free minibar, desk, laptop workspace, blackout drapes

Suite Premium

  • 592 sq ft
  • Sleeps 2

View all photos for Suite Luxury

Free minibar, desk, laptop workspace, blackout drapes

Suite Luxury

  • 592 sq ft
  • Sleeps 3

About the neighborhood

Playa del Carmen

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only places you 5.8 mi (9.4 km) from Maroma Beach. This 476-room, 5-star aparthotel has 6 outdoor pools along with a private beach and a full-service spa.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive - 3.1 miles
  • Playa Paraiso Golf Course - 9 min drive - 3.3 miles
  • Nicklaus Design Golf Course - 11 min drive - 2.9 miles
  • Paradise Beach - 12 min drive - 3.3 miles
  • Maroma Beach - 20 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪El Mar Y Tierra - ‬7 min drive
  • ‪Don Miquel - ‬10 min drive
  • ‪La Hacienda - ‬8 min drive
  • ‪El Cocotal - ‬2 min walk
  • ‪Guacamaya Bar - ‬6 min walk

About this property

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

Adults-only beachfront aparthotel with 6 outdoor pools
El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only features a private beach, a full-service spa, and 6 outdoor pools. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this adults-only aparthotel include a gym, free WiFi in public areas, and express check-out.
Each apartment is air-conditioned and has an array of amenities, including free minibar items, a phone, and a desk. Guests can expect to find free WiFi and a 30-inch Smart TV with cable channels. Along with relaxing touches like a hydromassage showerhead and a jetted tub, the bathroom offers hair dryers and bathrobes. Other standard amenities include a wardrobe or closet and a desk chair.
6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Front of property
El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only
  • On private beach
  • Pool
  • All inclusive
  • Spa
8.6 out of 10, Excellent, 135 reviews
$626 nightly
The price is $760
Jan 12 - Jan 13
Total with taxes and fees
El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite valet and self parking

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Daily housekeeping
  • Electrical adapters
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.
Property Registration Number 02451323

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

Can I book all-inclusive rates at El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only?

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include volleyball and access to onsite nightclubs.

What's there to do within easy reach of El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only?

This aparthotel is located in Playa del Carmen, close to Maroma Beach and Puerto Morelos Town Square. You'll also find Playa Paraiso Golf Course and Cirque du Soleil Boutique at Vidanta Riviera Maya within a short drive.

Is parking available on site at this aparthotel?

Yes, valet parking and self parking are offered for free at the aparthotel.

Is there a spa at El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only?

Náay Spa is the aparthotel's spa and services include deep-tissue massages, body wraps, and Ayurvedic treatments.

Does El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only have a casino on the premises?

No, El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only doesn't have a casino.

Is there an indoor pool at El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only?

No, this aparthotel doesn't have an indoor pool; however, there are 6 outdoor pools.

What will couples enjoy most about a stay at El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only?

This adults-only aparthotel offers many amenities for couples such as a private beach and 2 beach bars with some apartments featuring private pools.

Does El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only have a hot tub?

Yes, this aparthotel has a spa tub.

Does El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only have a restaurant that serves breakfast?

Yes, El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only has 12 restaurants, and serves breakfast for a surcharge.

Does El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only allow pets to stay free of charge?

No, pets aren't allowed at El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only though service animals are welcome.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only?

The closest major airport to El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only is Cancun Intl. Airport (CUN), which is 20.8 mi away (31 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 19.1 mi away.

Are there rooms with balconies at El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy ocean or park views.

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 340 out of 557 reviews
Rating 8 - Good. 116 out of 557 reviews
Rating 6 - Okay. 59 out of 557 reviews
Rating 4 - Poor. 21 out of 557 reviews
Rating 2 - Terrible. 21 out of 557 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
We loved it we will be back soon
Stayed 3 nights in Sep 2025

10/10 Excellent

Lorena

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this resort was amazing and clean
Stayed 3 nights in Sep 2025

2/10 Terrible

James Allan

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael, yonkers

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eric, ATASCOSA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had an amazing stay. The resort is absolutely beautiful and never felt crowded. We had a beachfront swim-up room with a gorgeous view, and it was the perfect way to relax. The staff is extremely friendly and helpful, always made us feel welcome. The beach itself wasn’t the best because of the seaweed (a common issue across the area), but the resort handled it and everything else wonderfully. The property is large and spread out—it feels like a mile from one end to the other—but the constant shuttle service with golf carts makes it easy to get around. We never had to wait more than a minute or two. Overall, a fantastic experience. Highly recommend for anyone looking for a relaxing, beautiful getaway with excellent service!
Stayed 4 nights in Sep 2025

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, property conditions & facilities
For it being our first time it was amazing
Stayed 4 nights in Aug 2025

6/10 Okay

Honey

Traveled with partner
Nice Spanish décor but dated. Had a swim up room and the pool was very old and there was a lot of cleaning that needed to be done with the sand dirt and bugs.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful trip this past July. Highly recommend
Stayed 5 nights in Jul 2025

8/10 Good

Sara

Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great amenities
Stayed 4 nights in May 2025

10/10 Excellent

Benito

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Jadwiga, Brandon

Traveled with partner
Pros: The food was very tasty and nicely presented. Good golf cart service around the resort. Good waiters and bartenders in all restaurant and bars. Good housekeeping. The resort area is very nice. Cons: The lazy river is short, very narrow, and shallow. Very limited bar service by swim-up rooms. No mats for swimming in the pool (bring you own). Both room keys stopped working in mid-stay. In restaurants, reservations are required for the entire stay in advance (restaurants were 60% empty). The breakfast buffet is very small. Coconuts are falling from palm trees onto the paths. The beach is rocky and not suitable for swimming. Nobody cleans up the front of the swim up rooms (animal s…t has been lying around all week).
Stayed 7 nights in Aug 2025

8/10 Good

Xenia

Liked: Cleanliness, property conditions & facilities
I did not like the fact that its beaches are covered in seaweed. You cannot go swimming at all, you must go outside the resort. They do have swimming pools though
Stayed 4 nights in Aug 2025

6/10 Okay

Taylor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice however we wasn’t told you have to make reservations to eat anywhere. Also there is no beach and the property was at 20% capacity so it seemed deserted.
Stayed 3 nights in Aug 2025

6/10 Okay

Cindy

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
My husband and I went to celebrate our 20th anniversary after honeymooning here 20 years prior. I sent an email prior to arrival and not a single thing was done to recognize this celebration. We were met with a hard sell on attending a sales 90 minute presentation in exchange for a candlelight dinner and 25 minute massages. While we agreed at first we decided not to do this and the salesperson was reluctant to accept our decision. Once he did, he was done with us and any part of him helping us with dinner reservations or anything was done. The staff are all lovely and kind but communication is lacking. We were told if we walked down the property there would be ocean access which was untrue. The entire beachfront area had red flags and huge cement blocks in the swimming area. There were a few areas we were able to get in the water but it was rocky and hard to get to a part that was nice. When we asked staff about the ocean we were given many different answers. Food was great for an all inclusive and the drinks, especially at the martini bar were great. There was a push to do a catamaran trip that is included but at one point expressed to us that it was part of the sales incentive. After being at many all inclusive in the area we were left disappointed by the activities with regard to daytime entertainment. The evening entertainment was good and nightlife at Guacamayas fun 2 of the 3 nights. The resort itself was very clean but the pool was hot and there were dead bees.
Cement blocks in ocean
Red flags all along the beach.
Stayed 3 nights in Aug 2025

6/10 Okay

Carlos, Pontiac

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is nice, quiet and clean. Lots of pools and bars. But when I got there concierge asked where did we booked our stay, I told him Expedia. After I did spa and I had to pay at checkout I mention that I get $100 spa credit thru Expedia and they said it was only on 80 minutes massage and not on the 50 minutes, so I got no credit on that, so communication is 0. Resort offers the catamaran, jet skies etc… so I reserved the maroma beach brunch catamaran and jet skies and when we got there, they said the jet skies where sold out. But thru out the day those jet skies where barely used. They offer a service but they don’t want to provide it. Our second day we went to make our reservations with our concierge and I asked her where do we leave the dirty dishes from room service and she said leave them inside because there’s animals and they’ll make a mess. So the day before check out we ordered room service in the afternoon, and when we got back to the room at night the dishes were outside on a wall and the animals dropped them to the ground. I do not know who would do that since room had already been cleaned that day, we brought them in and left them inside. My guess was they wanted the dishes to get all broken and not give my deposit back since is $500 usd. I’m just putting this out here bc it looked like it was some kind of scam…. So beware on that.
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The service was exceptional!
Stayed 6 nights in Aug 2025

8/10 Good

Esmeralda

Liked: Cleanliness, amenities
Having more food options, such as an all day open buffer would be great without a scheduled timing.
Stayed 3 nights in Aug 2025

10/10 Excellent

CHANCE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wish there were a few more activities but otherwise great
Stayed 2 nights in Aug 2025

10/10 Excellent

Veronica Castro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love que quite and the dinning options
Stayed 5 nights in Aug 2025

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was excellent. Employees need to be more informed on location of restaurants, and time of their service. Drivers should be more friendly and stop when need ( we tried a couple of times to get a ride and they ignored us) Very disappointed after checking out, can't remember the females name, she was offering a coupon for next visit, my husband asked several times about giving him an estimate if we stay 3 more days, she kept going back to the coupon. We told her we were not interested and she just walked away.
Stayed 8 nights in Aug 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
The resort was nothing short of amazing! Very nice. I loved everything about this place. Already planning to go back. Celestino @ Cocotal Restaurant was amazing Francisco the Bellman - Amazing Juan @ the Martini Bar - Amazing Kung Pao Restaurant @ Casita 5stars The Chef Market @ Generations 5stars
Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing guest service
Stayed 4 nights in Aug 2025

Hotels