Popular property highlights

Breakfast included
Free self parking
Free valet parking
On private beach
Business center

El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive places you 16.8 mi (27.1 km) from Playacar Golf Club. This 478-room, 4.5-star resort has 6 outdoor pools along with a private beach and a full-service spa.

Dining

Start your day off right with a free continental breakfast, served each morning from 7 AM to 11 AM. This resort is home to 14 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room.

El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive's 478 air-conditioned rooms provide balconies, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and 32-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free bottled water, ceiling fans, and safes are also standard.

Rooms

El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive features a private beach, a full-service spa, and 6 outdoor pools. Free valet and self parking are available, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a lazy river, a health club, and a spa tub.

Property features

  • Free continental breakfast
  • Free valet and self parking
  • Onsite dining
  • Spa

Highlights

El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive

Km 45 Carretera Cancun Tulum Kantenah, Maroma QROO 77710

Resort Amenities

All-Inclusive Details

Not included

  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Yoga

Other inclusions

  • Shuttle service to offsite activities

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Entertainment

  • Onsite live performances

Resort Amenities

El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive is Mexico´s premiere adults-only beachfront resort. It features designer decor, 6 pools, and even its own wedding chapel. Couples, wedding parties, and honeymooners can savor a vacation that fosters togetherness. Luxuriously romantic and stretching along a secluded beach, the resort provides indulgences from gourmet cuisine and swim-up suites, to a lavish spa and a range of concierge services.

Romantic candle light dinners are available from 6 PM to 10 PM (surcharge); special wedding, honeymoon and anniversary packages are also offered (surcharge). Room service is available 24 hours a day.

Computers with high-speed Internet access (surcharge) are located in the main building.

  • Beach sun loungers 
  • Steam room 
  • Sauna 
  • Full-service spa 
  • Health club 
  • Multilingual staff 
  • Porter/bellhop 
  • Total number of rooms - 478 
  • 24-hour front desk 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • Dry cleaning/laundry service 
  • Tennis on site 
  • Number of bars/lounges - 8 
  • Number of beach bars - 2 
  • Number of swim-up bars - 4 
  • Wedding services 
  • Concierge services 
  • Number of outdoor pools - 6 
  • Laundry facilities 
  • Business center 
  • One meeting room 
  • Rooftop terrace 
  • ATM/banking 
  • Free valet parking 
  • Luggage storage 
  • On private beach 
  • Conference space size (feet) - 10764 
  • Beach umbrellas 
  • Free self parking 
  • Beach towels 
  • Coffee/tea in common areas 
  • Free breakfast 
  • Elevator/lift 
  • Free shopping center shuttle 
  • Lazy river 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Spa treatment room(s) 
  • Conference space size (meters) - 1000 
  • Free area shuttle 
  • Number of restaurants - 14 
  • Garden 
  • Spa services on site 
  • Spa tub 

Internet

Available in all rooms: Wireless internet access ( MXN 20 per night ), Wired internet access ( MXN 20 per night )

Available in some public areas: Wireless internet access ( MXN 10 per hour )

Parking

Free self parking, Free valet parking

Room Amenities

El Dorado Royale, A Spa Resort by Karisma, Gourmet Inclusive offers 478 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Premium bedding 
  • Room service (24 hours) 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Ceiling fan 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Balcony 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • In-room massage available 
  • Daily housekeeping 
  • Private bathroom 
  • Separate bathtub and shower 
  • Cable TV service 
  • Flat-panel TV 

Where to Eat

El Cocotal - Air-conditioned restaurant with copper-colored water-wall, marble floor, stained-glass panel, fresh flowers, table linens. Continental breakfast available from 6:30 AM to 7 AM., international a la carte breakfast from 7 AM to 11 AM and gourmet a la carte dinner from 5:30 PM to 10 PM. Candles at dinner. No dinner reservations required. Dinner dress code: Long pants or dress shorts for men. No beach sandals or sleeveless shirts.

Sample Caribbean dinner menu for El Cocotal

Appetizers:

  • Grilled shrimp on spicy-cilantro spaghetti with pineapple relish
  • Grilled-vegetable cannelloni with roasted-tomato sauce

    Soups:

  • Cream of lobster with sweet-lemon oil
  • Beef consommé with vegetables, Barolo

    Salads:

  • Mixed lettuce with papaya-honey dressing
  • Spinach with mango, coconut, jicama, citrus-basil dressing

    Main courses:

  • Beef tenderloin with mashed bourbon sweet potatoes
  • Plantain-stuffed chicken breast with mustard sauce
  • Poached salmon on sautéed spinach with Béarnaise sauce
  • Roasted pork loin with three beans, tropical fruits

    Dessert:

  • Pineapple-coconut strudel with white, dark chocolates

    Sample dinner menu for La Isla

    Appetizers:

  • Black mussels in wine, garlic, pesto
  • Grilled smoked provolone with apple
  • Antipasti plate
  • Shrimp gratin
  • Salmon cakes

    Soups:

  • Bouillabaise
  • French onion

    Salads:

  • Caesar
  • Mediterranean with goat cheese

    Main courses:

  • Pizza
  • Pasta
  • Paella
  • Chicken Florentine
  • Asian-flavored beef kabobs
  • Pork loin with Italian chicken sausage
  • Herb-garlic rib-eye steak
  • Baked mahi mahi
  • Shrimp with mushrooms, capers, tomatoes

    Desserts:

  • Almond tart with Bailey's ice cream and blueberry coulis
  • Chocolate mousse with caramel
  • Napoleon with mascarpone and raspberries

    D'Italia - Air-conditioned, non-smoking, fine-dining à la carte dinner restaurant with additional terrace seating, suede-fabric chairs, white linens, marble floor, sheer taupe curtains. Italian cuisine with Italian wine list. Open for gourmet dinner a la carte from 5:30 PM to 10:00 PM. No reservations required. Dress code: Long pants for men. No beach sandals or sleeveless shirts.

    Sample menu for D'Italia

    Antipasti:

  • Pear with Parmesan, balsamic vinaigrette
  • Marinated mushrooms with focaccia croutons
  • Breasola with pink grapefruit
  • Marinated salmon
  • Swordfish carpaccio
  • Scallops with brandy "stravecchio" and Parmesan
  • Prosciutto with cantaloupe

    Soups:

  • Spicy seafood
  • Cream of crab
  • Cream of asparagus

    Salads:

  • Arugula with walnuts, Gorgonzola
  • Caprese with buffalo mozzarella
  • Mixed greens with Parmesan spears

    First courses:

  • Porcini risotto
  • Shrimp-zucchini risotto
  • Penne with black-truffle sauce
  • Tagliatelle with shrimp, pesto
  • Prosciutto-porcini ravioli
  • Vegetable lasagna

    Second courses:

  • Beef braised in Barolo
  • Grilled rack of lamb with mint sauce
  • Pork saltimbocca
  • Shrimp with potato tower
  • Beef tenderloin with white-truffle essence
  • Salmon with fried parsley

    Desserts:

  • Tiramisu
  • Vanilla ice cream with hot-strawberry sauce
  • Apple strudel with vanilla cream
  • Blueberry Bavarian cream with mango sauce

    Kampai - Second-floor seating in open-air à la carte dinner restaurant with thatched roof. Smoking and non-smoking sections. Asian cuisine. Open for breakfast from 7:00 AM to 11:00 AM, lunch from 12:30 PM to 3:30 PM and for gourmet dinner from 6:00 PM to 10:00 PM. Dress code: Long pants or dress shorts for men. No beach sandals or sleeveless shirts. No reservations required.

    Sample menu for Kampai

    Appetizers:

  • Thai shrimp cakes
  • Chicken satay and spring rolls
  • Chinese barbecued pork ribs
  • Battered shrimp stuffed with cream cheese
  • Gyoza with tonkatsu sauce
  • Rice noodles with crab

    Soups:

  • Spicy shrimp
  • Shrimp, chicken, shitake

    Sushi:

  • California maki
  • Banana-crab maki
  • Tuna maki
  • Smoked-salmon maki
  • Avocado maki

    Main courses:

  • Thai chicken curry
  • Beef tenderloin in oyster sauce
  • Sweet-sour pork, chicken, shrimp
  • Roasted duck or chicken in sweet soy, ginger
  • Deep-fried grouper in soybean sauce

    Desserts:

  • Tempura ice cream
  • Coffee gelatin with coconut ice cream
  • Chocolate sushi
  • Apple fritters with honey-rum glaze

    Jo Jo's - Open-air beachfront restaurant under thatched roof. À la carte lunches and Caribbean-cuisine dinners. Salad bar, burgers, quesadillas, and other light foods for lunch. Serving lunch and dinner from 11:30 AM to 10:00 PM. Dress code: Long pants or dress shorts for men. No beach sandals or sleeveless shirts. No reservations required.

    Sample dinner menu for Jo Jo's

    Appetizers:

  • Mahi Mahi cakes with pineapple chutney
  • Lobster quesadilla with mango-serrano sauce
  • Seafood fritters with sweet-sour tomato relish
  • Smoked salmon with plantain chips

    Soup:

  • Roasted-chicken consommé

    Salads:

  • Caribbean salad platter
  • Lettuce with bacon, fried nuts, honey-mustard dressing
  • Jamaican coconut-fried plantain
  • Tomato and avocado

    Main courses:

  • Roasted red snapper in coconut-plantain curry
  • Grilled chicken breast with mashed sweet potatoes
  • Vegetarian casserole
  • Pepper Pot stew with shrimp, chicken, vegetables
  • Jamaican jerked pork
  • Curried coconut shrimp
  • Beef tenderloin with mango chutney
  • Glazed salmon with sautéed spinach

    Desserts:

  • Passionfruit soufflé
  • Belgian-chocolate mousse with caramelized hazelnuts
  • White chocolate-Grand Marnier marquise

    Las Fuentes Restaurant - Culinary theatre and lounge. Air-conditioned, nonsmoking restaurant that serves à la carte Mexican cuisine for breakfast and dinner. Food prepared in one of five open kitchens. Lounge on site. Breakfast from 7 AM to 11 AM. Dinner from 6 PM to 10 PM. No reservations required.

    Sample menu for Las Fuentes Restaurant

    Starters:

  • Lobster quesadillas
  • Beef tostadas
  • Seafood enchilada
  • Fried cheese with mushrooms
  • Chicken, chorizo, beef with guacamole

    Soups:

  • Cuitlacoche cream with corn-bean-cheese balls
  • Chicken broth with rice, avocado, chickpeas
  • Caribbean seafood
  • Tortilla

    Salads:

  • Smoked salmon with avocado mousse
  • Seafood ceviche salad
  • Spinach salad with avocado, bacon, chipotle oil
  • Spicy-shrimp Caesar salad

    Main courses:

  • Beef tenderloin stuffed with cheese, chorizo, mushrooms
  • Beef burrito
  • Baby back ribs
  • Chicken in mole
  • Roasted duck with tequila sauce
  • Beef or chicken fajitas
  • Rosemary-scented shrimp kabobs
  • Cactus polenta with onions, leeks

    Desserts:

  • Lemon "symphony" with mango sauce
  • Pastel de tres leches
  • Dark-white chocolate mousse with Rompope

    La Fondue Restaurant - Serving gourmet fondues for dinner each evening. Wine list available. Nonsmoking. Dinner from 5:30 PM to 10 PM.

    La Cabana Pizzeria - Open from Noon to 5 PM Wood burning oven pizzas served to order as well as a selection of Angus burgers, small plates and Mexican "botana" dishes.

    Healthy Corner - Open from 8 AM to 4 PM Serving fresh fruits, whole-wheat sandwiches, and smoothies.

    Rincon Mexicano - Authentic Mexican delicacies. Open from Noon to 5 PM

    Bar Las Guacamayas - Open-air bar/lounge under thatched roof featuring rope swings. Located next to open-air theater. Bar Las Guacamays is open from 5 PM to 2 AM.

    Lobby Bar - Sea-view bar/lounge serving premium-brand liquor. Lobby Bar is open from Noon to 2 AM.

    Bar Los Cotorros - Health-food bar near salt-water pool serving smoothies, juices, fresh fruit, whole-wheat cookies. Open early morning to late afternoon.

    Swim-up Bar La Isla - Located at main pool, La Isla is open from 9 AM to 5 PM.

    Swim-up Bar Tucanes - Located between lobby and La Isla restaurant. Shaded area with seating. Afternoon tea service. Tucanes is open from 9 AM to 5 PM.

    Beach Bar - Beach Bar is open from 9 AM to 2 AM.

    Swim-up Bar Los Pericos - Located in Casitas section, Los Pericos is open from 9 AM to 2 AM.

    Swim-up Bar Colibri - Located in Casitas section, Colibri is open from 9 AM to 5 PM

    Swim-up Bar Los Papagayos - Located in Casitas section, Los Papagayos is open from 9 AM to 5 PM.

    Swim-up Bar Pelicanos - Located in Casitas section, Pelicanos is open from 9 AM to 5 PM.

    Swim-up Bar Las Fuentes - Located at Las Fuentes Swimming Pool, Fuentes is open from 9 AM to 5 PM.

    Swim-up Bar Colibri – Located at the Casita Suites Section 28, Colibri is open from 9 AM to 5 PM.

    Swim-up Bar Quetzal – Located at the Casitas Suites Section 29, Quetzal is open from 9 AM to 5 PM.

    Swim-up Bar Faisanes – Located at the Casitas Suites Section 30, Faisanes is open from 9 AM to 5 PM.

    Swim-up Albatros – Located at the Casitas Suites Section 31, Albatros is open from 9 AM to 5 PM.

    Las Olas Corner - Serves salads, wraps, sandwiches, and smoothies. Located at Albatros bar in Casitas Suites Section 31.

    Gaviotas Seashore Bar - Located in front of Kampai Restaurant, Gaviotas Seashore Bar, is open from 9 AM to 11 PM.

    • Entertainment

    Activities include:

    • Nightly entertainment, including music/dance shows
    • Meditation/relaxation classes
    • Tai chi classes
    • Aerobics classes
    • Cardio-machine classes
    • Power walks
    • Jungle walks
    • Spanish lessons
    • Dance lessons
    • Silk design/painting lessons
    • Arts and crafts painting
    • Sports tournaments and contests
    • Beach games
    • Beach volleyball

    Nearby Things to Do

    The resort stretches along a mile long private white sandy beach on the Mexican Carribean. In addition to the Caribbean Sea, swimming options include a 30.5-by-15.25-meter (100-by-50-ft) saltwater pool.

    Freshwater swimming is available in the other 12 on-site pools.

    The resort provides snorkeling gear, pedal boats, and kayaks. An independent operator in the main pool provides introductory scuba-diving lessons, and the operator also offers scuba diving and snorkeling instruction and excursions for surcharges. Other recreational opportunities include two lighted tennis courts (racquets and balls provided) and bicycles.

    Moon Palace golf course is 20 km (12.5 mi) from the resort, and Playacar golf course is 27 km (17 mi).

    The recreational activities listed below are available either on site or near the resort; fees may apply.

    • Scuba diving nearby 
    • Hiking/biking trails nearby 
    • Windsurfing nearby 
    • Fitness classes on site 
    • Bicycle rentals on site 
    • Kayaking on site 
    • Snorkeling on site 
    • Volleyball on site 
    • Yoga classes/instruction on site 

    Spa Services

    The Spa at El Dorado Royale features ocean and water views and offers a wide variety of options, including massages, aromatherapy, reflexology, facials, special body treatments and couples massage class. Spa facilities include a sauna, steam room, couples treatment rooms, outdoor treatment rooms and a fitness room.

    • Reflexology 
    • Outdoor treatment areas 
    • Couples treatment rooms 
    • Aromatherapy treatments 
    • Ayurvedic treatments 
    • Massages 
    • Body treatments 
    • Facial treatments 

    Resort Policies

    Check-in

    Check-in time starts at 3 PM

    Check-out

    Check-out time is noon

    Payment types

    Children and extra beds

    • Children are welcome.

    Pets

    • Pets not allowed

    You need to know

    Extra-person charges may apply and vary depending on property policy.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    No cribs (infant beds) available

    Fees

    The charges below are included in your overall room price:
    • Resort fee
    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    Fee for in-room wireless Internet: MXN 20 per night (rates may vary) Fee for in-room wired Internet: MXN 20 per night (rates may vary) Fee for wireless Internet in public areas: MXN 10 per hour (rates may vary)
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Resort Name

    • Dorado Royale Spa Resort Karisma All Inclusive
    • El Dorado Royale Spa Resort Karisma All Inclusive
    • El Dorado Royale Spa Karisma Playa del Carmen
    • El Dorado Royale Spa Karisma

    We should mention

    A resort fee is included in the total price displayed.

    Awards & Affiliations

    Green / Sustainable Property
    This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Promotions

    Complimentary Honeymoon and Anniversary Promotion

    Book a minimum 3-night stay in a "Junior Suite Swim up Jacuzzi" room category starting June 15, 2011 for travel anytime and receive the following:

    • Private romantic candle light dinner on the beach for the couple
    • Chilled bottle of domestic sparkling wine delivered to couple's room upon arrival
    • Couples half-hour massage lesson
    • Guaranteed king-size bed
    • Special in-room towel arrangement daily
    • Bathrobes for use during stay
    Must book a "Junior Suite Swim up Jacuzzi" room category to qualify. Marriage certificate must be presented at check-in. This promotion can be reserved for use 30 days before or after wedding/anniversary date. Also available in lower room categories for a surcharge. Package inclusions may vary without previous notice. Offer may not include taxes or gratuities. Not combinable with any other promotion, unless specified in said promotion details. Restrictions may apply.


    Sorry, we seem to have had an issue loading our review content. Try again?