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Luciana Hotel & Beach Club

3.0 star property

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Photo gallery for Luciana Hotel & Beach Club

Front of property
Outdoor pool
Exterior
In-room safe, blackout drapes, iron/ironing board, free WiFi
Breakfast, lunch, brunch served; beach views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Outdoor Space

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪13 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, Partial Sea View

Terrace/patio

Deluxe Double Room, Partial Sea View

  • Partial sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, Partial Sea View

Terrace/patio

Deluxe Room, Partial Sea View

  • Partial sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Luciana Hotel & Beach Club is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Maritime Terminal. This 22-room, 3-star aparthotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 6 min walk - 0.4 miles
  • Playacar Beach - 13 min walk - 0.7 miles
  • Mamitas Beach - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Zenzi Beach Club - ‬2 min walk
  • ‪Restaurante Tropical - ‬2 min walk
  • ‪Mercado 174 - ‬2 min walk

About this property

Luciana Hotel & Beach Club

Guests of Luciana Hotel & Beach Club enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
Each apartment is air-conditioned and has an array of amenities, including a coffee maker, a safe, and an ironing board. A Smart TV comes with satellite channels, and guests can stay connected with free WiFi. Each apartment also includes a hair dryer. Housekeeping is available on request.
Recreational amenities at the aparthotel include an outdoor pool.

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Playa Palms Beach Hotel
Downtown Playa del Carmen
  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,821 reviews
$81 nightly
The price is $101
Jun 3 - Jun 4
Total with taxes and fees
Playa Palms Beach Hotel

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach umbrellas
  • Free beach club

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Coffee/tea maker
  • Mini-fridge

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe

Location highlights

  • In an entertainment district
  • In the city center
  • Near the sea
  • On the waterfront

Things to do

  • Free beach club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 22 units
  • 3 floors
  • Bed sheets changed on request
  • Built in 2002
  • Housekeeping (on request)
  • Renovated - January 2025
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 200 for children
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 008-007-006973/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Playa Maya Hotel Playa del Carmen

Playa Maya Hotel

Playa Maya Playa del Carmen

Playa Maya Riviera Maya/Playa Del Carmen Mexico

Playa Maya Del Carmen

Playa Maya Hotel Del Carmen

Frequently asked questions

Is free cancellation available at Luciana Hotel & Beach Club?

Luciana Hotel & Beach Club offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Luciana Hotel & Beach Club?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Luciana Hotel & Beach Club on May 24, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Luciana Hotel & Beach Club?

This aparthotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. You'll also find Mamitas Beach and Central Square less than a mile away.

Is parking available on site at Luciana Hotel & Beach Club?

No, there isn't parking at this aparthotel.

Does Luciana Hotel & Beach Club include a casino at the property?

No, Luciana Hotel & Beach Club doesn't have a casino.

Is there an indoor pool at Luciana Hotel & Beach Club?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Luciana Hotel & Beach Club?

This beachfront aparthotel offers many amenities for couples such as an ocean-view restaurant and an outdoor pool with some apartments featuring a private indoor hot tub.

Are there hot tubs at Luciana Hotel & Beach Club?

No, there isn't a spa tub at this aparthotel.

Does Luciana Hotel & Beach Club have a restaurant with a breakfast menu?

Yes, Luciana Hotel & Beach Club serves a cooked-to-order breakfast for a surcharge each morning at Restaurant Playa Maya.

Does Luciana Hotel & Beach Club allow pets to stay free of charge?

No, pets aren't allowed at Luciana Hotel & Beach Club though service animals are welcome.

Are there connecting rooms at Luciana Hotel & Beach Club?

Yes, there are connecting rooms available at this aparthotel book for your group event or vacation.

How far is the airport from Luciana Hotel & Beach Club?

The closest major airport to Luciana Hotel & Beach Club is Cozumel Intl. Airport (CZM), which is 21.2 mi away (256 minutes by car).

Are there rooms with balconies that I can book at Luciana Hotel & Beach Club?

Yes, some apartments at this aparthotel offer either a balcony and a terrace where guests can enjoy ocean and courtyard views.

Luciana Hotel & Beach Club Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 304 out of 644 reviews
Rating 8 - Good. 183 out of 644 reviews
Rating 6 - Okay. 76 out of 644 reviews
Rating 4 - Poor. 35 out of 644 reviews
Rating 2 - Terrible. 46 out of 644 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mario

Excelente servicio y ubicacion
Stayed 3 nights in Feb 2026

10/10 Excellent

Julie

Liked: Cleanliness, amenities
Luciana Hotel was a great escape from our Minnesota winter! Our room was large, had a comfortable bed, terrific shower, coffee maker and refrigerator. Mere steps away from the beautiful beach bar where a calm
Stayed 2 nights in Feb 2026

10/10 Excellent

carolyn

Liked: Cleanliness, amenities, property conditions & facilities
really really great stay
Stayed 2 nights in Nov 2025

8/10 Good

Jose Israel

Traveled with group
Liked: Cleanliness, property conditions & facilities
Exelente ubicacion, habitaciones acorde al precio. Buen club de playa
Stayed 4 nights in Jan 2026

8/10 Good

Glenda

Liked: Cleanliness
Staff were all very pleasant and helpful.
Stayed 6 nights in Jan 2026

10/10 Excellent

Sean Garett

Liked: Cleanliness, amenities
Nice rooms, nice beach good value.
Rooftop bar view
Stayed 3 nights in Jan 2026

2/10 Terrible

Marshall

Disliked: Cleanliness, amenities
Played very loud thumping music all day, & even into the night! We like to go to be early so that we can get up early and enjoy the sunrise. Not with loud thumping music until 12:15 a.m. Also, we patronized the restaurant a few times, but once we had our own sandwich to eat. The staff we had generously tipped previously, then threatened to call the police on us. We do not recommend Luciana, & we will never, ever stay at Luciana again.
Stayed 16 nights in Jan 2026

2/10 Terrible

Jonathan

Disliked: Cleanliness, property conditions & facilities
The room had roaches in it, was dated and did not reflect the images online.
Stayed 12 nights in Jan 2026

6/10 Okay

Marlaina

Liked: Cleanliness
Nice room in great location with friendly staff. Unfortunately the restaurant/party place is not owned by the hotel so they have no control over noise levels or time of events. Very loud thumping music until midnight one night. The kind of music that you can feel thumping in your mattress and pillow. If you value quiet, this is not the place for you. But then neither is Playa del Carmen.
Stayed 4 nights in Jan 2026

8/10 Good

Mylantha

Stayed 5 nights in Jan 2026

4/10 Poor

Kristin

Traveled with partner
Disliked: Amenities
We had a very smooth check in and the front desk was great! Getting into our room, we had to walk down the street, through the El Carmen restaurant, through the Luciana restaurant and then to our room. The room was fine, it was clean, but it wasn't updated. Our unexpected surprise was that we could see the ocean from our room! First negative- There aren't ashtrays on the balconies. Someone threw a butt and it landed on my shorts, ruining them! Next, there seems to be a feud between the two restaurants. When you book the hotel, it says you can use both properties. I was told to move from a chair because it was on the wrong side? The man at the Luciana got me a new appropriate chair, but then aggressively bad mouthed (inc. excessive cursing) the owner of the restaurant next door. (After this point, the workers at the El Carmen restaurant began blocking the walk way between properties.) On the last day, we couldn't get a chair. We had to check out, so we were only hoping to get 2 lounge chairs until about 10 am. Basically buying food/beverages wasn't enough. We watched the workers pocket money and then people, who arrived after us, obtained or reserved chairs. There were many empty chairs when we left to shower before checking out. Lastly, when we went in to shower, the water had been turned off without warning. When we went to check out, a worker did show us a shortcut through the hotel so that we wouldn't have to walk through the sand with our luggage.
View of the room
View of the room facing the other direction inc bathroom door.
Small, but unexpected view of the ocean
My lovely breakfast from the attached restaurant! Raul was wonderful during breakfast and Mica checked on us throughout the day!
Stayed 6 nights in Dec 2025

2/10 Terrible

Yi Jing

Traveled with family
Disliked: Room comfort
Pool & hot tub are way too small to swim.
Stayed 6 nights in Dec 2025

10/10 Excellent

Tana

Traveled with group
Liked: Cleanliness
The hotel and staff were wonderful! Needs some updates but overall clean. On the main strip next to shopping and walkable to everything. The rooftop access to bar and pool of the Carmen hotel had amazing views of the ocean and more relaxing if you didn’t want to be on the sandy beach. The only downside was there is no onsite parking and we had to drag luggage down main streets and park blocks away. Expect it to be busy, noise and regular activities along a main strip of a city.
Stayed 2 nights in Jan 2026

2/10 Terrible

Carolina, Miami

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The balcony was share with the adjacent room and the sliding door couldn’t locked they sent someone who did worse. The adjacent door also didn’t have a lock and the receptionists said it was like that, no need to have a lock. They didn’t have any maintenance the bathroom was terrible. And the noise was al night until 7:30am. Was the worst experience, I felt unsafe sleeping with doors without lock. I have a partial ocean view that I couldn’t use because the balcony was share and the other guests from the adjacent room were smoking weed on the balcony the whole night every night.
Stayed 3 nights in Dec 2025

8/10 Good

Layla

Traveled with family
Liked: Cleanliness
You don't come here for the pool when the beach is literally 30 seconds outside your door. Breakfast at the bar was nice and convenient. Trouble getting a lounge chair if you don't go out early, but there's other spots down the way if you ask them. I enjoyed that they didn't start music until later in the morning and that it was stopped at a decent hour of the night.
Stayed 5 nights in Dec 2025

6/10 Okay

Adriana Isabe

Stayed 1 night in Dec 2025

2/10 Terrible

Wendy

Traveled with family
Disliked: Amenities
Front desk staff is excellent, the hotel on the other is not. Door had no lock on it and was direct to the outside. Kids everywhere, setup was terrible. Needless to say we stayed at the sister property The Carmen, which was wonderful.
Stayed 1 night in Dec 2025

8/10 Good

Gabriel, Dunkirk

Liked: Cleanliness, amenities
Room was spotless but had an adjoining balcony to the next room
Adjoining balcony
Stayed 1 night in Dec 2025

8/10 Good

William Murray

Liked: Cleanliness, property conditions & facilities
Room was clean , staff were exceptional , amenities were decent.
Stayed 21 nights in Nov 2025

10/10 Excellent

Arif

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are so friendly. The rooms are clean and comfortable. The beach and surf side was literally perfect and out of a magazine. Will definitely recommend and return.
Stayed 6 nights in Dec 2025

2/10 Terrible

Andrea

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Stayed 2 nights in Dec 2025

10/10 Excellent

scott

Traveled with group
Liked: Cleanliness, amenities
The gentelman who helped qith our bags was really nice as well as the ladies working at the bar by the beach
Stayed 2 nights in Dec 2025

10/10 Excellent

Megan

Liked: Cleanliness, room comfort
Great value for the price! Want to keep this place a secret to myself!
Stayed 4 nights in Nov 2025

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