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Playa Maya by MIJ - Beachfront Hotel

3.0 star property
Comfortable aparthotel on the beach, near Quinta Avenida

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Photo gallery for Playa Maya by MIJ - Beachfront Hotel

Deluxe Room, Balcony, Ocean View | Balcony view
Economy Suite, Connecting Rooms | Beach/ocean view
Property grounds
Standard Room, 2 Double Beds, Balcony | Beach/ocean view
Breakfast, lunch, dinner served; international cuisine, beach views

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Breakfast included
    Breakfast includedBreakfast included
  • Hot Tub
    Hot TubHot Tub
  • Housekeeping
    HousekeepingHousekeeping
  • Pool
    PoolPool

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Main Beach4 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Playa Maya by MIJ - Beachfront Hotel is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Maritime Terminal. This 20-room, 3-star aparthotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 7 min walk
  • Quinta Alegría Shopping Mall - 8 min walk
  • Mamitas Beach - 9 min walk

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 50-min drive, 35.2 mi/56.6 km.

Restaurants

  • ‪Zenzi Beach Bar & Restaurant - ‬2 min walk
  • ‪Tropical Playa del Carmen - ‬3 min walk
  • ‪Fusion Beach Bar Cuisine - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Soundset Beach Club - ‬2 min walk

About this property

Entire place

Playa Maya by MIJ - Beachfront Hotel

Comfortable aparthotel on the beach, near Quinta Avenida
At Playa Maya by MIJ - Beachfront Hotel, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. The front desk has multilingual staff that can help with securing valuables, luggage storage, and tours or tickets. Other amenities at this beach aparthotel include a spa tub, a terrace, and laundry facilities.
Each apartment has an array of amenities, including a refrigerator, a laptop-compatible safe, and a phone. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Each apartment also includes free toiletries.
An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Refrigerator

Dining

  • Free English breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Couples/private dining
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: MXN 10 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In an entertainment district
  • In the city center
  • Near the sea
  • On the waterfront

Things to do

  • Boat tours nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 units
  • 3 floors
  • Built in 2002
  • Connecting units available
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property can only be accessed by the beach.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen

Frequently asked questions

Is free cancellation available at Playa Maya by MIJ - Beachfront Hotel?

Playa Maya by MIJ - Beachfront Hotel offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What can I see close to Playa Maya by MIJ - Beachfront Hotel?

This aparthotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. You'll also find Mamitas Beach and Playacar Golf Club within a short drive.

Is parking available on site at this aparthotel?

No, this aparthotel doesn't offer parking.

Does Playa Maya by MIJ - Beachfront Hotel include a casino at the property?

No, Playa Maya by MIJ - Beachfront Hotel doesn't have a casino.

Is there an indoor pool at Playa Maya by MIJ - Beachfront Hotel?

No, this aparthotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub.

Is Playa Maya by MIJ - Beachfront Hotel a good place to stay for couples?

This beachfront aparthotel offers plenty of amenities for couples including a beach bar, an outdoor pool, and a beachfront restaurant.

Does Playa Maya by MIJ - Beachfront Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this aparthotel.

Does Playa Maya by MIJ - Beachfront Hotel have a restaurant with a breakfast menu?

Yes, Playa Maya by MIJ - Beachfront Hotel serves free English breakfast at Restaurant Playa Maya each morning.

Does Playa Maya by MIJ - Beachfront Hotel allow pets to stay free of charge?

No, pets aren't allowed at Playa Maya by MIJ - Beachfront Hotel though service animals are welcome.

Are there connecting rooms at this aparthotel?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

How far is the airport from Playa Maya by MIJ - Beachfront Hotel?

The closest major airport to Playa Maya by MIJ - Beachfront Hotel is Cozumel Intl. Airport (CZM), which is 21.2 mi away (254 minutes by car).

Are there rooms with balconies at Playa Maya by MIJ - Beachfront Hotel?

Yes, some apartments at this aparthotel offer either a balcony or a terrace where guests can enjoy ocean or pool views.

Does Playa Maya by MIJ - Beachfront Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Playa Maya by MIJ - Beachfront Hotel.

Playa Maya by MIJ - Beachfront Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 234 out of 498 reviews" "
Rating 8 - Good. 143 out of 498 reviews" "
Rating 6 - Okay. 61 out of 498 reviews" "
Rating 4 - Poor. 28 out of 498 reviews" "
Rating 2 - Terrible. 32 out of 498 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A returning customer, this hotel is beautiful and has the front entrance in front of the beach so it's very relaxing to see. I always recommend Playa Maya Hotel :)
Stayed 2 nights in Apr 2024

8/10 Good

Venkata Srinivasarao Chekuri

Liked: Cleanliness
Enjoyed our stay. Little interior to public access
Stayed 4 nights in Apr 2024

8/10 Good

matt

Stayed 4 nights in Apr 2024

8/10 Good

Jean Pierre

Traveled with partner
Liked: Property conditions & facilities
The property needs a direct access from Calle 8 NTE and not to have your shoes wet by the ocean while accessing the hotel by the beach - the rest was fine and the management are excellent people and very hospitable
Stayed 2 nights in Apr 2024

2/10 Terrible

Javier

Traveled with family
Disliked: Cleanliness, room comfort
Very dirty mold everywhere and broken items
Stayed 3 nights in Mar 2024

2/10 Terrible

Raymond

Disliked: Cleanliness, room comfort
Not very well kept
Stayed 3 nights in Mar 2024

6/10 Okay

Alfred

Traveled with partner
Liked: Cleanliness
Nice staff, spacious room, ample hot water, good views of ocean. Rocky beach, seaweed discolored water, a bit run down, wifi a bit spotty.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

Great day at the beach. Perfect proximity.
Stayed 1 night in Feb 2024

4/10 Poor

Paul

Disliked: Cleanliness, room comfort
Below average hotel
Toilet was running; TV didn't work. The room was barely better than backpacker hostel. Really disappointing stay based on the 8.4 star rating which is clearly innacurrate
Stayed 2 nights in Jan 2024

8/10 Good

thierry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Albert

Traveled with partner
Liked: Cleanliness
Liked it was right on the beach. No deadbolt or peephole on the door. Room was entered twice While we were in bed. Had stayed here several years ago, property has gone downhill.internet only worked half the time. Staff was nice, but new.
Stayed 8 nights in Dec 2023

2/10 Terrible

michelle

Disliked: Cleanliness, room comfort
very rude
your man at the desk would not let me in with my service dog. Your ad on hotels.com said that service dogs were ok. He was tude to me and unkind. he did not care that I had no other place to stay. I asked for a refund and he said no. so you will either refund my money now or I will file a claim with spread word on the internet of your very difficult hotel!!! Michelle
Stayed 2 nights in Dec 2023

6/10 Okay

chris

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
No Wifi for 3 consecutive days in the rooms, wifi was available at main restaurant though. Location is great. Right on the beach. People talk about walking across beach to get to hotel, its 30 feet off the street via beach. Rooms are very basic, not dirty but no extras at all. No blanket on bed beyond sheets for example. Breakfast is great, good omelette and coffee, friendly staff. Office staff are so - so, not looking to help. Location is perfect, on the beach, close to everything and central.
Stayed 3 nights in Dec 2023

4/10 Poor

MIHAELA

Stayed 1 night in Dec 2023

2/10 Terrible

German

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Nothing works like the jacuzzi, the pool was so dirty, I’d told the guy who’s cleaning to don’t clean my bedroom and he didn’t lessen and throw away my wife’s very expensive lotion.
Stayed 3 nights in Dec 2023

10/10 Excellent

Coy

Stayed 3 nights in Dec 2023

8/10 Good

Juan Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

martin

Traveled with partner
Disliked: Property conditions & facilities
The property needs some major maintenance, we didn't get clean towels all week, staff were good, although, there was different staff every day. Great location
Stayed 5 nights in Nov 2023

6/10 Okay

Bobby

The biggest problem I have is that you actually have to drag all of your luggage through the sandy beach to get to hotel. Also lots of mold under wall AC unit. Only way in and out of room is through sliding glass door with very questionable lock. I didn’t feel comfortable leaving the room or sleeping at night. There are many choices on the beach here. I would recommend finding somewhere else.
Stayed 1 night in Nov 2023

10/10 Excellent

Laura Gail

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beach was wonderful and the staff at Playa Maya were so amazing and kind!! We really loved the people working at the hotel. Beachfront access is awesome. Also, food here is actually quite good for an included breakfast. The facilities like shower etc are not luxurious, so if that is what you’re looking for this isn’t for you, but it is clean and nice enough for the price! I would definitely recommend this hotel based on how well we were taken care of.
Stayed 5 nights in Nov 2023

10/10 Excellent

Sandra

Stayed 1 night in Oct 2023

10/10 Excellent

Sergio

Liked: Cleanliness
Beach *)& pool
Stayed 2 nights in Oct 2023

10/10 Excellent

Tara

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

ALEJANDRO

Stayed 3 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
great manager
Stayed 2 nights in Sep 2023