2/10 Terrible
Jessica
Traveled with group
Jul 2, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
If You Value Hygiene and Sleep — AVOID THIS HOTEL
This was the worst hotel experience I’ve ever had. I booked it thinking it would be better than others in the area since it was more expensive and had decent reviews — but it was an absolute disaster.
Our room was infested with bugs, including cockroaches that hit us in the head while we slept. The actual beds had bugs crawling all over them. I woke up with bites all over my legs, and I’m convinced the beds had bed bugs or fleas. We had to switch rooms FOUR times, and every single one had bugs in the bed.
There were blood-stained sheets and towels, a toilet that made an alarm sound after flushing, and broken soap dispensers. The only toiletry was a pathetic 2-in-1 shampoo — bring your own. The toilet noise made it nearly impossible to use the bathroom in the middle of the night without waking everyone up.
Mosquitoes were everywhere — room, hallways, even the dining area — so you’ll need bug spray and After Bite just to survive.
When we reported all of this, the staff did nothing. No apology. No compensation. No concern.
The only redeeming thing was the food, which was actually good.
This place tries to wear a 5-star disguise, but it’s not even worth 1. If I could give zero stars, I would. Do not stay here.
Jessica
Stayed 3 nights in Jun 2025
