Mahekal Beach Front Resort & Spa

VIP Access

Choose dates to view prices

Where to?

Dates

March 2026

April 2026

3 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Pet friendly
Air conditioning

Explore the area

38 St And The Beach, Playa del Carmen, QROO, 77710

Place, Mamitas Beach
‪2 min walk‬
Place, Playa del Carmen Main Beach
‪2 min walk‬
Place, Quinta Avenida
‪6 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪49 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View

Good

Garden view
226 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

Garden View Palapa

Excellent

Garden view
226 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

Ocean View

Excellent

Ocean view
226 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

Ocean View Palapa

Good

Ocean view
226 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

Premium Bungalow

Exceptional

323 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

The Oasis

Garden view
226 sq ft
1 bedroom
Sleeps 4
1 Large Twin Bed OR 2 Queen Beds

Run of House

Good

Resort view
226 sq ft
1 bedroom
Sleeps 4
1 Large Twin Bed OR 2 Queen Beds

The Oasis Palapa

Wonderful

Garden view
226 sq ft
1 bedroom
Sleeps 4
1 Large Twin Bed OR 2 Queen Beds

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Mahekal Beach Front Resort & Spa is adjacent to Mamitas Beach and within a 10-minute walk of other popular attractions like Quinta Avenida. This 195-room, 4-star hotel has 5 outdoor pools along with a full-service spa and 3 restaurants.

What's nearby

Mamitas Beach - 2 min walk - 0.1 miles
Playa del Carmen Main Beach - 2 min walk - 0.1 miles
Quinta Avenida - 6 min walk - 0.4 miles
Mario Villanueva Stadium Madrid - 8 min walk - 0.5 miles
Quinta Alegría Shopping Mall - 10 min walk - 0.5 miles

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪Mamita's Beach Club - ‬5 min walk
‪Club de la Cerveza - ‬5 min walk
‪La Vagabunda - ‬1 min walk
‪La Cueva del Chango - ‬4 min walk
‪Encanto Beach Club - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

Guests of Mahekal Beach Front Resort & Spa have access to a full-service spa, 5 outdoor pools, and a gym. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 302 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach hotel include a hot tub, a conference center, and an arcade/game room.

Select Comfort beds with premium bedding and down comforters ensure a restful night, and bathrooms offer rainfall showers and hair dryers. Other amenities include balconies or patios, minibars, and espresso makers. Change of towels is available on request.

5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Similar properties

Pool
All inclusive
Spa
Free WiFi

$265 nightly

Mar 3 - Mar 4

Total with taxes and fees

3 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Hot tub
All inclusive
Spa

$454 nightly

Mar 22 - Mar 23

Total with taxes and fees

Property amenities

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
3 bars/lounges
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Cocina
Fuego Restaurante y Bar
Itzi Pool Bar
Las Olas

Things to do

5 outdoor pools
Arcade/game room
Beach yoga
Bicycle rentals
Bicycle tours
Billiards/pool table
Books
Free beach club
Full-service spa
Games
Gym
Hot tub
Library
Playground
Shopping
TV in common areas

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms
Conference center

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Spa open daily
Sports massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Smooth flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (47 inches high)
Wheelchair-accessible restaurant

2 floors
33 buildings
Ballroom
Banquet hall
Built in 1985
Communal living room
Designated smoking areas (fines apply)
Fireplace in lobby
Mosquito nets
Reception hall
Renovated entire property - January 2023
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding
Select Comfort mattress

Bathroom

Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Food and drink

Espresso maker
Limited room service
Minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.

The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 30.25 per accommodation, per night
Dogs and cats only
1 total (20 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Up to 2 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 100.00 per night
Christmas Day (December 25) Gala Dinner per adult: USD 120
Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
Resort fee: USD 35 per accommodation, per night

The resort fee includes:

Beach loungers
Bicycle storage
Fitness center access
In-room bottled water
In-room coffee
In-room safe
Lending library access
Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
Airport shuttle fee: USD 302 per person (roundtrip)
Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
Pet fee: USD 30.25 per accommodation, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100

Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

Property Registration Number 008-007-000708/2025

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100.
Onsite safety features include a fire extinguisher, a smoke detector, window guards, and outdoor lighting.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 7:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal

Mahekal Beach

Mahekal Beach Playa del Carmen

Mahekal Beach Resort

Mahekal Beach Resort Playa del Carmen

Mahekal Resort

Mahekal Beach Hotel Playa Del Carmen

Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico

Shangri La Caribe Hotel

Shangri La Caribe Playa Del Carmen

Frequently asked questions

Is free cancellation available at Mahekal Beach Front Resort & Spa?

Mahekal Beach Front Resort & Spa provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mahekal Beach Front Resort & Spa?

As of Feb 23, 2026, prices found for a 1-night stay for 2 adults at Mahekal Beach Front Resort & Spa on Feb 24, 2026 start from $274.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Mahekal Beach Front Resort & Spa?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Mamitas Beach, and within a short walk of Quinta Avenida. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal within a short drive.

Will I be able to park at Mahekal Beach Front Resort & Spa?

Bicycle parking is also available for guests.

Is there a spa available at Mahekal Beach Front Resort & Spa?

Revive is the hotel's spa and services include beach massages, sports massages, couples treatments, and reflexology.

Does Mahekal Beach Front Resort & Spa feature a casino at the property?

No, Mahekal Beach Front Resort & Spa doesn't have a casino.

Will I find an indoor pool at Mahekal Beach Front Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub. Guests have pool access between 7:00 AM and 7:00 PM.

Is Mahekal Beach Front Resort & Spa good for couples?

This beachfront hotel offers many amenities for couples such as a beach bar and some guestrooms include private plunge pools and in-room massages.

Does Mahekal Beach Front Resort & Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Mahekal Beach Front Resort & Spa have a restaurant with a breakfast menu?

Yes, Mahekal Beach Front Resort & Spa has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Mahekal Beach Front Resort & Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mahekal Beach Front Resort & Spa for a fee of USD 30.25 per accommodation, per night.

Are there connecting rooms at Mahekal Beach Front Resort & Spa?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Mahekal Beach Front Resort & Spa?

The closest major airport to Mahekal Beach Front Resort & Spa is Cozumel Intl. Airport (CZM), which is 22.9 mi away (258 minutes by car).

Are there rooms with balconies that I can book at Mahekal Beach Front Resort & Spa?

Yes, every guestroom at Mahekal Beach Front Resort & Spa comes with a balcony with some featuring ocean or garden views.

Does Mahekal Beach Front Resort & Spa host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Mahekal Beach Front Resort & Spa.

Mahekal Beach Front Resort & Spa Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

10/10 Excellent

Anthony

Nov 24, 2025

Liked: Cleanliness, staff & service, amenities

This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.

Stayed 5 nights in Nov 2025

6/10 Okay

Elena

Traveled with family and small children, Traveled with family

Nov 21, 2025

Liked: Cleanliness, property conditions & facilities

Expedia is what can be improved not the resort! The resort was beautiful. Only 2 restaurants open out of 3! We had no notification of that… so very little choice for all inclusive. Not fair. On top of that annoyance, I was also charged extra when arrived for my child. I booked my 10year old with us as I always do. I chose the age as there is that option there when you click on child. I received confirmation email stating 2 adults and a child not infant.No age was showing in the receipt. I didn’t think much of it at the moment. So at the resort because of Expedia issue I had to pay over $1200 USD! Beware. Double check everything and call I would say. Do not rely on just email confirmation. I didn’t get much help from Expedia they covered $400 out of this whole price. This was an issue. As we had a family of 5 booking through Expedia as per my recommendation! Very very disappointed.

Stayed 10 nights in Nov 2025

10/10 Excellent

Leona, Niagara on the Lake

Nov 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent hotel right on the water. Loved it.

Stayed 7 nights in Nov 2025

10/10 Excellent

Emily

Traveled with family

Nov 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Gorgeous resort on the beach. Beautiful, clean, comfortable room in a bungalow overlooking one of the pools. Friendly staff. Hammocks on every terrace. Took us a day to even notice there was no TV in the room —we like TV but didn’t miss it for a moment.

Stayed 2 nights in Nov 2025

10/10 Excellent

maria

Nov 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was a very nice experience. It was the first time and I would recommend this place.

Stayed 7 nights in Nov 2025

10/10 Excellent

Laura

Traveled with family

Nov 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had a great experience. The rooms were clean and spacious. The staff was great and attentive. 100% recomendado.

Stayed 5 nights in Nov 2025

6/10 Okay

Jessica

Nov 9, 2025

Liked: Cleanliness, property conditions & facilities

The staff is always AMAZING! But I sent several requests for a specific room and they were ignored. That was my 6th stay at Mahekal so I know what I need. The room they gave me was surrounded by loud people yelling and slamming doors and too close to other noise. There was a leak in the roof and it rained in the room. Not a big deal fortunately not on the bed. I just wished my emails didn’t go ignored. Especially since I am a loyal guest of the hotel.

Stayed 5 nights in Nov 2025

10/10 Excellent

Kaiden, Rockland

Nov 7, 2025

Stayed 7 nights in Oct 2025

10/10 Excellent

Vladimir

Oct 28, 2025

Stayed 3 nights in Oct 2025

8/10 Good

Lilliana

Traveled with group

Oct 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is perfectly located. The staff is wonderful, the food was great! I give it a 8/10. They need natural bug repellent since the mosquitos are relentless. Slippers and robes would be nice.Some areas need a little upgrade. Overall I would stay here again!

Stayed 5 nights in Oct 2025

8/10 Good

VALARIE, Mckinney

Oct 17, 2025

Liked: Cleanliness, staff & service

Stayed 5 nights in Oct 2025

6/10 Okay

Joshua Paul

Traveled with partner

Oct 15, 2025

Liked: Staff & service, amenities, property conditions & facilities

Wasn’t given upgraded room like VIP Access Hotels normally do (cost me an extra $600), when I searched for the hotel I had “all inclusive only” selected but this place is only PARTIALLY all inclusive (was an extra $900 if I wanted to do it), the “penthouse” I upgraded too has ZERO sound insulation so you can’t sleep because they party until 2am (not kidding) right outside the room, it was not airtight so I got stung by mosquitoes virtually every night, and they wouldn’t let me cancel. Additionally their ad says “hot tub on site” which is false advertising because there is NOT (it’s a jetted tub that’s the same temperature as the pool).

Stayed 4 nights in Oct 2025

10/10 Excellent

claire

Oct 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have visited Mahakal resort about 6 or 7 times, we are never disappointed.

Stayed 12 nights in Sep 2025

8/10 Good

Suzanne

Traveled with partner

Oct 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was great. I'll start with the bad. We had a tropical storm and it flooded our room. But the staff was attentive and came that morning, cleaned the room, put plexiglass over the screen, so that when it rained again, the rain had less of a chance to get into the room. That mostly helped, but the window seal was in need of repair and we discovered that is where some of the rain was coming into the room. So, when it rained again, we still had rain on our floor, but less of it. Again, they came right away the next morning and cleaned it up while we were at breakfast. Okay, the great things I loved about this place... EVERYONE was so nice and welcoming. Daniel checked in daily via text. The servers at the pools were circling back right when you needed a refill. There was daily activities going on around the resort, rain or shine. We only ate at the restaurants a few times but what we had was good. We ventured off the resort for dinner because we were so close to walking distance to anything and everything you might be in the mood for. Navigating around was easy with Google Maps. Overall, I would recommend this resort to family and friends.

Stayed 5 nights in Oct 2025

10/10 Excellent

rebecca

Traveled with group

Oct 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Vacation

A perfect stay at a perfect location on the beach beautiful grounds close to everything incredible property friendly excellent service

Stayed 6 nights in Sep 2025

6/10 Okay

Dylan

Traveled with partner

Oct 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The check in process was easy but the package we purchased was not explained at all. We also were not greeted with the complimentary welcome drink. There were plenty of staff at the resort during the day however there was not any pool service and you had to go to the bar to order drinks over and over. The property itself it’s absolutely stunning and very easy to relax. Beaches were clean, pools were clean, and chairs were plentiful. The food options were limited and menus did not change so by the end of the week you are burned out of the same meals. The village within walking distance was a plus as we got to shop and eat with the locals. Checkout was quick but no way to easily check if the charges were correct since they were not dated. Very good value resort. We enjoyed our stay.

Stayed 4 nights in Sep 2025

10/10 Excellent

Moises

Sep 23, 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Rolando

Traveled with partner

Sep 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent resort, customer services and quality of the food and drinks

Stayed 6 nights in Sep 2025

10/10 Excellent

Andrew

Traveled with family

Sep 15, 2025

Liked: Property conditions & facilities

We just got back from 10 nights at the Mahekal. We got a free upgrade as it was low season, which was great, though the view from the balcony was poor in one room. Check-in was smooth, cleaning was thorough and regular and the facilities were great. No problems finding a spot at the pools or the beach. The only downsides were that my son lost his key card on the second day and the receptionist wanted US$15 for a new one, which is a ridiculous price — many hotels do them for free and we had spent so much on the rooms that this seemed like and extra “squeeze” to me; the other was that they wanted to charge US$60 per room to check out three hours after the checkout time — again, another “squeeze” to get more out of their customers. This is why I have marked them down for service. That said, the entire resort is all about US-style tips and extra payments here and there, so I guess the mentality simply fits in with the local ethos. Lovely hotel though

Stayed 10 nights in Sep 2025

10/10 Excellent

Odalys

Traveled with family

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is very nice and friendly!!

Stayed 3 nights in Sep 2025

10/10 Excellent

Danilo

Traveled with family and small children

Sep 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the absolute pleasure of staying at Mahekal Beach Resort in Playa del Carmen, Mexico for the entire month of August, and it was, hands down, one of the best travel decisions we've ever made. August is considered low season, but that worked in our favor — the resort was peaceful, beautifully lush, and we got to truly immerse ourselves in everything it has to offer. We stayed in the penthouse room, which offered breathtaking views of the beach, infinity pool, and one of their restaurants. Waking up each morning to the sound of the ocean and tropical birds was nothing short of magic. But what made our stay truly unforgettable was the people. The staff at Mahekal are some of the most genuine, kind-hearted, and attentive individuals we’ve ever encountered. My husband, our 9-year-old daughter, and I felt so taken care of — like we were truly welcomed and looked after every day. A special thank you to Abraham, one of Mahekal’s supervisors, who made such a lasting impression on us. He checked in with us daily and went above and beyond for our daughter — surprising her with treats and organizing a beautiful early birthday celebration that she'll never forget. His warmth and thoughtfulness were a highlight of our stay. We also want to recognize the incredible restaurant and pool staff — truly some of the best humans we've met! A huge shoutout to: Enrique (Qique), Manuel, Braian, Ana, Ignacio, Marco, Juan, Maria, Emilia, Annibal, Uriel, Ismael (barista/bartender), Camelia, En

Stayed 24 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with family

Sep 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff at Mahekal were excellent. Abraham was amazing always available to help and accommodate us. He went out of his way to make our experience unforgettable at the hotel and in Playa del Carmen. I highly recommend this place. I would definitely stay here again! We left today and miss it already.

Stayed 6 nights in Aug 2025

10/10 Excellent

Kristin

Traveled with group, Traveled with family

Sep 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Aug 2025

10/10 Excellent

Yacov

Traveled with partner

Aug 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super clean Friendly staff

Stayed 9 nights in Aug 2025

10/10 Excellent

Christian

Aug 20, 2025

The

Stayed 5 nights in Aug 2025

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Mahekal Beach Front Resort & Spa

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Family friendly

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Outdoors

Full-service spa

Accessibility

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Room amenities

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Pets

Children and extra beds

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Mahekal Beach Front Resort & Spa Reviews

Reviews

Excellent

9.2/10

9.2/10

8.8/10

9.0/10

Reviews

10/10 Excellent

Anthony

Anthony

6/10 Okay