This was the best hotel ever! We will be coming back!
Pros: uniquely beautiful, so many things to do and see, everything was clearly designed with a lot of thought in regards to guests and the natural environment, workers are all nice, transport to parks for free, airport transportation was easy, pools are nice, food is pretty good, yoga teacher is great, the property is gorgeous and in itself worth seeing and experiencing. Cons: you can’t (or at least when we were there) go to the beach and swim in the ocean in the way you think of when you picture an all inclusive on the beach. If you’re craving that chairs on the white beach and jumping in the ocean experience, this is not it. I suspected as much from the photos, but it was still a bit disappointing. Restaurant options are not as numerous as they appear given there are some reservation-needed spots that were all booked up. Attempts at sales pitches were frequent. For guests who might want activities on site that are not outdoorsy or active there aren’t many options.
Hotel Xcaret Mexico is the most beautiful resort we have ever stayed at! Also, it has the best food of any all- inclusive we have ever stayed at! The all fun included features of this resort are pretty awesome as well. I highly recommend this resort!
Everything. Best vacation. We only saw 1/10 of the property! We stayed in Casa Fuego, what a treat.
Beautiful property, but I was very disappointed in the food. I usually don’t expect much from all inclusive resorts for meals but this one was advertised as being the best. For the price we paid, expected much better. Would not return.
Amazing experience. Worth every penny. Book your trip with Hotel Xcaret Mexico!!
exceptional, you have to live the experience I was with my wife and my 6 year old son we all had fun the food, the restaurants are very good Las cuevas restaurant for dinner recommended 👌
This resort was everything! Cant wait to go back! Great service and great staff.
Disappointing. Although I was in communication starting 2 months prior to stay and did their early check in process, upon arrival I was told by front desk staff their only room was a single bed next to the loud suspended bridge and with windows facing the X e lfie flash. We were celebrating my husband's birthday and as encouraged by the concierge we shared with everyone yet not a single special touch on his birthday. Long waits to eat at non reservation restaurants and buffet was not hygienic with flies everywhere and nothing to cover food or items that needed to be cold were not on ice. For the money spent, dinal insult came when we were told our experience was not 5 diamond because we did not purchase a membership! Only highlight was the octopus pool kids loved, the ice pops at arrival, and the boat taking us to Xcaret Park.
Stayed for 6 days celebrating my birthday. The property is well kept. All staff very courteous and helpful.
Loved the options for pools, restaurants, and rooms. Lots of walking and getting lost but eventually found my bearings. Beautiful wedding venues.
Great rooms an nd food options
Best hotel ever. We are coming back next year.
Best place ever
Absolutely beautiful
It was one of the clean properties you could ever see!
Hotel Xcaret Mexico - All Parks / All Fun Inclusive places you next to Cenote Santa Cruz and within a mile (2 km) of other popular attractions like Xcaret Eco Theme Park. This 900-room, 5-star property has 10 outdoor pools along with a full-service spa and 11 restaurants.
Free full breakfast is served each morning from 7:00 AM to noon. There are ample dining options with 11 onsite restaurants, including CHIBALI, which specializes in Mexican cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and bathrobes, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include free minibar items, espresso makers, and free newspapers.
Guests of Hotel Xcaret Mexico - All Parks / All Fun Inclusive have access to a full-service spa, 10 outdoor pools, and a children's pool. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a 24-hour gym, a sauna, and free WiFi in public areas.
This was the best hotel ever! We will be coming back!
Pros: uniquely beautiful, so many things to do and see, everything was clearly designed with a lot of thought in regards to guests and the natural environment, workers are all nice, transport to parks for free, airport transportation was easy, pools are nice, food is pretty good, yoga teacher is great, the property is gorgeous and in itself worth seeing and experiencing. Cons: you can’t (or at least when we were there) go to the beach and swim in the ocean in the way you think of when you picture an all inclusive on the beach. If you’re craving that chairs on the white beach and jumping in the ocean experience, this is not it. I suspected as much from the photos, but it was still a bit disappointing. Restaurant options are not as numerous as they appear given there are some reservation-needed spots that were all booked up. Attempts at sales pitches were frequent. For guests who might want activities on site that are not outdoorsy or active there aren’t many options.
We appreciate your sincere comments and for sharing your experience. We will be glad to welcome your family back for another unforgettable vacation!
Hotel Xcaret Mexico is the most beautiful resort we have ever stayed at! Also, it has the best food of any all- inclusive we have ever stayed at! The all fun included features of this resort are pretty awesome as well. I highly recommend this resort!
We are flattered to learn that we exceed your expectations! It will be amazing to welcoming you back soon!
Everything. Best vacation. We only saw 1/10 of the property! We stayed in Casa Fuego, what a treat.
We are happy knowing that you trusted your holidays to us and that you came back home with many unforgettable memories! We hope to see you back soon!
Beautiful property, but I was very disappointed in the food. I usually don’t expect much from all inclusive resorts for meals but this one was advertised as being the best. For the price we paid, expected much better. Would not return.
Our head chefs and their team are always trying to provide the best gastronomic experience in our different restaurants. We truly appreciate your opinion, and we hope you give us the opportunity to change your perception in the near future.
Amazing experience. Worth every penny. Book your trip with Hotel Xcaret Mexico!!
Dear Mrs. Lilian, Once again. We thank you from the bottom of our hearts for putting in words all the unforgettable memories we created together. We hope you will come back to this destination soon, confident in the fact that we will provide you once again with experiences that will last a lifetime.
exceptional, you have to live the experience I was with my wife and my 6 year old son we all had fun the food, the restaurants are very good Las cuevas restaurant for dinner recommended 👌
Thank you for your review Mr. Juan. We appreciate your kind comments regarding your recent experience at Hotel Xcaret Mexico; to know that your stay with us was pleasant is the best reward we could have!
This resort was everything! Cant wait to go back! Great service and great staff.
Dear Vanessa,We know that our beautiful property is reason enough to entice travelers around the world, but we also know that is thanks to the amazing delivery of service of our team that those who visit us feel welcome, comfortable, and pampered. Your nice remarks will be shared with all our team immediately, knowing that they will feel very motivated to have had such a positive impact on your experience.Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to Hotel Xcaret México.Sincerely, Guest ServiceHotel Xcaret México
We feel flattered by such good comments! We are already waiting for your soon return!