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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
Luxury property on the beach, with 15 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Suite (River Jump) | View from room
Creator video - submitted by Saifuddin travel shop
Water park
Sauna, hot tub, steam room, Turkish bath, body treatments, mud baths
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly

Explore the area

View in a map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Cenote Santa Cruz
    ‪3 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪16 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Oceanfront (Adults)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront (Adults)

  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Oceanfront

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Garden

8.6 out of 10
Excellent
(90 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River

8.8 out of 10
Excellent
(86 reviews)
  • River view
  • 657 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults) | Outdoor pool | Indoor pool, 15 outdoor pools, pool umbrellas, sun loungers

Room, Oceanfront (Swim-up Adults)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim Up Garden)

Room (Swim Up Garden) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room (Swim Up Garden)

8.8 out of 10
Excellent
(17 reviews)
  • Garden view
  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Adults

Junior Suite Adults | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Adults

  • Beach view
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River Adults

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River Spa)

Suite (River Spa) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)
  • River view
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | View from room

Junior Suite (Spa)

  • Garden view
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Spa)

Suite (Garden Spa) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Garden Spa)

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with River View

8.0 out of 10
Very good
(1 review)
  • River view
  • 570 sq ft
  • Sleeps 4

View all photos for Suite Superior with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Superior with Garden View

  • Garden view
  • 592 sq ft
  • Sleeps 4

View all photos for Suite with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with Sea View

  • Sea view
  • 570 sq ft
  • Sleeps 4

View all photos for Suite Premium with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Premium with Sea View

  • Sea view
  • 570 sq ft
  • Sleeps 3

View all photos for Suite Deluxe with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Deluxe with Sea View

  • Sea view
  • 570 sq ft
  • Sleeps 4

View all photos for Suite Superior with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Superior with Sea View

  • Sea view
  • 592 sq ft
  • Sleeps 3

View all photos for Suite Junior

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior

  • 1356 sq ft
  • Sleeps 3

View all photos for Suite Junior with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior with Sea View

  • Sea view
  • 1356 sq ft
  • Sleeps 3

View all photos for Suite with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with Garden View

9.8 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4

View all photos for Suite (River Jump)

Suite (River Jump) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Jump)

  • River view
  • 640 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Master)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Standard with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Standard with River View

  • River view
  • 484 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Luxury with Garden View

  • Garden view
  • 570 sq ft
  • Sleeps 3

View all photos for Suite Luxury with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Luxury with River View

  • River view
  • 624 sq ft
  • Sleeps 3

View all photos for Suite Premium with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Premium with River View

  • River view
  • 624 sq ft
  • Sleeps 3

View all photos for Suite Junior with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior with River View

  • River view
  • 1356 sq ft
  • Sleeps 3

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About the neighborhood

Playa del Carmen

Hotel Xcaret Mexico - All Parks / All Fun Inclusive places you next to Cenote Santa Cruz and a short stroll from other popular sights like Xenses Park. This 1800-room, 5-star property has 15 outdoor pools along with indoor private hot tubs and a full-service spa.

What's nearby

  • Cenote Santa Cruz - 3 min walk - 0.2 miles
  • Xcaret Eco Theme Park - 16 min walk - 0.9 miles
  • Xenses Park - 17 min walk - 1.0 mile
  • Xplor Theme Park - 3 min drive - 1.1 miles
  • Ferry to Cozumel - 5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪The Buffete - ‬2 min walk
  • ‪Arriba Baja - ‬16 min walk
  • ‪El Xentral - ‬10 min walk
  • ‪El Mercado De San Juan - ‬7 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Luxury property on the beach, with 15 outdoor pools
Guests of Hotel Xcaret Mexico - All Parks / All Fun Inclusive have access to a full-service spa, 15 outdoor pools, and an indoor pool. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach property include a children's pool, a 24-hour gym, and a sauna.
Guests can expect to find flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and slippers, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include indoor private hot tubs, free minibar items, and balconies.
An outdoor tennis court and complimentary bicycles are featured at the property. 15 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
9.2 out of 10, Wonderful, 1,441 reviews
$781 nightly
The price is $948
Mar 8 - Mar 9
Total with taxes and fees
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Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 20 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 15 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Handrails in stairways (40 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 3000 per pet, per stay
  • Dogs only
  • Pet weight must not exceed 22 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Hotel Xcaret Mexico - All Parks / All Fun Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include snorkeling and kayaking.

How much does it cost to stay at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Xcaret Mexico - All Parks / All Fun Inclusive on Feb 21, 2026 start from $1,111.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to do close to Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

This property is located in Playa del Carmen, just steps from Cenote Santa Cruz. You'll also find Xcaret Eco Theme Park and Ferry to Cozumel within a short drive.

Is there parking available at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

There is a full-service spa available for guests to enjoy and services include sports massages, Swedish massages, reflexology, and mud baths.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a casino?

No, Hotel Xcaret Mexico - All Parks / All Fun Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, this property has an indoor pool along with 15 outdoor pools.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 15 outdoor pools, 2 poolside bars, and a beachfront restaurant.

Are there hot tubs at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, all guestrooms at this all-inclusive property have private indoor spa tubs.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Xcaret Mexico - All Parks / All Fun Inclusive has 20 restaurants, and serves free full breakfasts each morning.

Will Hotel Xcaret Mexico - All Parks / All Fun Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Xcaret Mexico - All Parks / All Fun Inclusive for a fee of MXN 3000 per pet, per stay.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

The closest major airport to Hotel Xcaret Mexico - All Parks / All Fun Inclusive is Cozumel Intl. Airport (CZM), which is 18.3 mi away (253 minutes by car).

Are there rooms with balconies that I can book at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, every guestroom at Hotel Xcaret Mexico - All Parks / All Fun Inclusive comes with a balcony with some featuring ocean or garden views.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Xcaret Mexico - All Parks / All Fun Inclusive.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 954 out of 1424 reviews
Rating 8 - Good. 166 out of 1424 reviews
Rating 6 - Okay. 117 out of 1424 reviews
Rating 4 - Poor. 79 out of 1424 reviews
Rating 2 - Terrible. 108 out of 1424 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Ailyn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Something else
Stayed 4 nights in Jan 2026

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Phenomenal food. Great parks. Amazing photo package. An amazing vacation.
Stayed 5 nights in Jan 2026

2/10 Terrible

Pablo

Stayed 3 nights in Jan 2026

2/10 Terrible

Nerijus

Stayed 7 nights in Nov 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Nov 2025

6/10 Okay

Moises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though you pay all inclusive, you don't have access to restaurants reservation required, they even inform you that if you are not a memeber of their vacation club or if you don't take the 2 hours talk about that, you lose several services and amenities such as dinner in restaurants with reservation.very bad
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Juan

Stayed 4 nights in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
The property has much better food than the average all inclusive, staff was always friendly and made you feel welcome. The activities were amazing and abundant, we actually changed our flight to stay an extra day because we were having so much fun.
Stayed 3 nights in Oct 2025

10/10 Excellent

Haoran

Stayed 4 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 5 nights in Oct 2025

10/10 Excellent

Isaias

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, great friendly staff. Attentive and clean rooms
Stayed 5 nights in Oct 2025

10/10 Excellent

Ye-Bon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washroom is the room was a bit smelly.
Stayed 3 nights in Oct 2025

10/10 Excellent

karen elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 5 nights in Oct 2025

10/10 Excellent

Mario, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Rigoberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything!!! Staff very friendly and helpful. Clean room and all parks were awesome!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Hata

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. People are nice, everyday room cleaning. We’re coming back for sure.
Stayed 7 nights in Oct 2025

10/10 Excellent

SADY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was more than perfect
Stayed 7 nights in Oct 2025

10/10 Excellent

patrycja anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 5 hour departure to the airport was brutal, I lost what I was hoping to spend the last day at the pool sitting at the airport
Stayed 6 nights in Oct 2025

10/10 Excellent

Denise

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
La comida deliciosa. Muy bonito el hotel, lo único que está muy grande y no te da tiempo de hacer todo, tienes que ir varios días para aprovechar todo
Stayed 1 night in Oct 2025

10/10 Excellent

XAVIER ROBERT PHILIPPE, Xalapa

Liked: Cleanliness, staff & service, property conditions & facilities
todo bien
Stayed 3 nights in Oct 2025

6/10 Okay

ANDRES HERNANDEZ

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms and overall cleanliness was good but when I got there my wife and I where talk in as to a membership took all info and we spend almost 4 hours talking to a guy who tried to upsell us on this Wonderfull package and it was the last time we ever going to get this deal took away our fun for the day and when you’re on vacation, the last thing you wanna get hit with is someone trying to sell you something to be honest just because of that I’ll probably would visit other resorts
Stayed 3 nights in Oct 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing wrong was the sound proofing of the room. You can hear every little noise from outside.
Stayed 3 nights in Oct 2025

6/10 Okay

wonsuk

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Eva

Stayed 1 night in Oct 2025

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