Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 7 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Exterior
7 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)
Buffet
Outdoor wedding area
Preferred Club Master Suite King Ocean Front | Premium bedding, minibar, in-room safe, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar

Explore the area

View in a map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, Gran Coyote Golf
    ‪5 min drive‬
  • Place, Punta Esmeralda Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪94 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite Double Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 668 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite Double Tropical View

9.6 out of 10
Exceptional
(8 reviews)
  • 668 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite King Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • 668 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(22 reviews)
  • 668 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Double Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 668 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite King Ocean View

8.8 out of 10
Excellent
(23 reviews)
  • 668 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite King Ocean Front

8.0 out of 10
Very good
(1 review)
  • 668 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Superior Junior Suite King Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 952 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Paramount Suites Ocean View King

  • 1926 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King Tropical View

9.6 out of 10
Exceptional
(13 reviews)
  • 823 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite King Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 1560 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

The Stellar Presidential Penthouse

  • 4736 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 668 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 668 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Playa del Carmen

Located in Corasol, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is within a few miles (5 km) of popular sights such as Mamitas Beach and Gran Coyote Golf. This 485-room, 5-star property has 7 outdoor pools along with a full-service spa and 10 restaurants.

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.0 mile
  • Gran Coyote Golf - 5 min drive - 1.1 miles
  • Quinta Avenida - 8 min drive - 2.9 miles
  • Punta Esmeralda Beach - 9 min drive - 1.6 miles
  • Xcaret Eco Theme Park - 22 min drive - 9.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Laguna - ‬13 min walk
  • ‪The Royal Market - ‬11 min walk
  • ‪Marley Coffee - ‬20 min walk
  • ‪La Toscana - ‬12 min walk
  • ‪Bar L'Elefant - ‬11 min walk

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 7 outdoor pools
Guests of Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have access to a full-service spa, 7 outdoor pools, and a nightclub. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this adults-only property include karaoke, a gym, and a steam room.
Guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Tablet computers, sitting areas, and minibars are also available. Change of towels is available on request.
An outdoor tennis court and complimentary bicycles are featured at the property. 7 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pickleball courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Karaoke
  • Nightclub
  • Outdoor tennis court
  • Shopping mall
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (11,950 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Dogs only
  • 1 total (10 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Frequently asked questions

Will I find all-inclusive rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include kayaking, sailing, and tennis.

How much does it cost to stay at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive on Dec 16, 2025 start from $811.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see near Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

This property is situated in Corasol within a short 10-minute walk of Chun-Zumbul (diving site). You'll also find El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach within a short drive.

Is there parking available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and bicycle parking are also available.

Is there a spa at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include prenatal massages, sports massages, body wraps, and couples treatments.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive feature a casino?

No, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools. Guests have pool access between 8:00 AM and 6:00 PM.

What amenities will couples enjoy at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a beach bar and some guestrooms include private pools and Champagne service.

Are there hot tubs at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Will Secrets Moxché Playa del Carmen - Adults Only - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive for a fee of USD 65 per pet, per night. The property also provides an off-leash area and food and water bowls. A deposit of USD 65 per night is collected.

Are there connecting rooms at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

The closest major airport to Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.2 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.5 mi away.

Can I book a room with a balcony at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive.

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 945 reviews
Rating 8 - Good. 133 out of 945 reviews
Rating 6 - Okay. 60 out of 945 reviews
Rating 4 - Poor. 18 out of 945 reviews
Rating 2 - Terrible. 22 out of 945 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel I’ve been staying, thanks secrets Motxche
Stayed 3 nights in Aug 2025

10/10 Excellent

Charles, North Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely splendid reso
Stayed 6 nights in Aug 2025

10/10 Excellent

Mari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing. Great restaurants and activities. Favorite staff was David, the pool concierge and Francisco the bartender
Stayed 5 nights in Aug 2025

10/10 Excellent

Mairene

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cancun. I strongly recommended
Stayed 3 nights in Aug 2025

8/10 Good

Susy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only wish there had been more fruit stands. We went there craving all kinds of fruit and not one fruit stand was found. Just some basic fruit in the dining hall.
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephany

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 2 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, food, service, and pools were all top tier and I have nothing but good things to say. One thing I didn’t like was that there was construction going on every day besides sunday on the Impressions roof top, which sucked because we had to pay extra to be there on that roof top. We actually ended up staying on the preferred roof top more often because there was no construction. Another thing that isn’t great is the smell of sea weed (although this is not the fault of secrets). One final thing that is not great about the resort is the beach. If you are looking for a nice beach, go to a different resort. Nobody was on the beach, and we didn’t stay at all at the beach. The resort was very safe and the staff very welcoming. Our butlers and waiters were the best service I have had at a resort. However, there was one event that made my wife feel extremely uncomfortable. During dinner one night, one of the servers was staring and whistling at my wife. I had found out after the fact, and raised the concern to one of our butlers. They assured us that this incident would be investigated, but we never heard back. This really bummed us out. Overall, I give it a 4/5 for the resort. It really was a nice resort and we enjoyed our time (besides the incidents that I highlighted above).
Stayed 5 nights in Aug 2025

10/10 Excellent

Colby

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Elijah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loves this resort. All of the workers seemed happy to be there and they were all excellent at their jobs. The property was so clean and the food was 11/10. Would definitely recommend this resort.
Stayed 5 nights in Aug 2025

8/10 Good

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!! The beach isn’t the best (not to the fault of the resort) but everything else is fantastic.
Stayed 5 nights in Aug 2025

10/10 Excellent

Irisbel DE LA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property very relaxing and great friendly staff
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, food is good, beach is awful

Great hotel, good service and good food options. Food is good but they find a way to “upsell” certain options which is not to be expected at a 5-star place while paying $1000/night. Had some issues with my upgraded unit’s AC and they sent someone to fix it at 3 am in the morning. The beach is unusable and smells bad.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried a lot of amazing food and we enjoyed my wife’s birthday because of this resort!
Stayed 1 night in Aug 2025

10/10 Excellent

Aneesah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets Moxche was by far the best all inclusive that I've ever experienced. The staff were so attentive, friendly, helpful and knowledgeable. The dining options were awesome! Nearly all the food was amazing, great flavor, great portions, great presentation! (The scallops at the hibachi were not fully cooked). The rooms were gorgeous, although a tad dark. But that was just fine for setting a romantic mood. The only negative is the beach was full of seaweed and the water pretty dark. It's just too bad that such an amazing property doesn't have the beautiful blue water to go along with it.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Shawna Michelle Van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I hoped it would be and more. The resort is absolutely stunning! There are so many pools and they were all incredible. Tons of restaurants and food options and everything we ate was amazing! The staff members are all so wonderful and helpful, they really try to know you and remember your orders and preferences. We never went without because everyone is so attentive and quick to be helpful. I literally can’t say enough good things - we will definitely be back!
Stayed 6 nights in Aug 2025

10/10 Excellent

CARLOS

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and atention.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brittany

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food options and also that there were activities during the day and an entertainment crew! Also awesome nightlife! The Gypsy club was a blast and the resort did an awesome job at making it exciting!
Stayed 3 nights in Aug 2025

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 7 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 5 nights in Jul 2025

10/10 Excellent

GRANT ELIAS

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite resort in Cancun.
Stayed 4 nights in Jul 2025

8/10 Good

PAULA

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility and amenities. July was crowded so limited options on reszaurants and food. Rates lower thru Hyatt- Expedia would allow us to switch. Beach was horrible with seaweed - tractors on beach everyday. Small beach and unusable but the 6-7 pools were amazing and rocking everyday or you could enjoy relaxing quiet pools. Great concierge - Beatti was the best!!
Stayed 4 nights in Jul 2025

4/10 Poor

Joel

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We got sick from the food on the first day. Recovery from bacterial infection took 3 weeks. Service is not good in restaurants. Wait time to eat dinner is ridiculous - should have the buffet available for dinner. Property is beautiful, and bed and room is very comfortable. Not thrilled about grounds staff moving our personal items from lounge chairs when we went to eat a meal.
Stayed 8 nights in Jun 2025