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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

A beach with thatched umbrellas and sun loungers aligned along the shore.
Property video
Aerial view
Lobby
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪17 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪29 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(75 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite (deluxe)

A modern hotel room with a large bed, a sofa, and a nightstand with a lamp.

Junior Suite (deluxe)

8.2 out of 10
Very good
(109 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Swimout (Platinum)

Deluxe Room, Swimout (Platinum) | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Platinum)

A modern hotel room with a large bed, a separate sitting area, a bathtub, and a glass shower enclosure.

Deluxe Room (Platinum)

8.2 out of 10
Very good
(18 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Round Bed (Honeymoon)

A modern hotel room with a large bed, a sofa, a desk with a fruit bowl, and a view of the outdoors.

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)
  • 884 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

  • 882 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Hot Tub (deluxe)

A modern hotel room with a large bed, a sofa, and a nightstand with a lamp.

Junior Suite, Hot Tub (deluxe)

8.4 out of 10
Very good
(7 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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Grand Riviera Princess - All Inclusive

Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.2 out of 10, Very Good, 4,487 reviews
$223 nightly
The price is $274
Jul 9 - Jul 10
Total with taxes and fees
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About the neighborhood

Playa del Carmen

Platinum Yucatan Princess Adults Only - All Inclusive is located within a mile (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). This 470-room, 5-star property has 13 outdoor pools along with a full-service spa and 6 restaurants.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • Quinta Avenida - 17 min drive - 6.1 miles
  • Playa del Carmen Main Beach - 17 min drive - 6.4 miles
  • Maroma Beach - 21 min drive - 9.2 miles
  • Xcaret Eco Theme Park - 29 min drive - 12.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Fresco Bar - ‬11 min walk
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪Yucatán Main Restaurant - ‬2 min walk
  • ‪Piano Bar - ‬6 min drive

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Guests of Platinum Yucatan Princess Adults Only - All Inclusive have access to a full-service spa, 13 outdoor pools, and a nightclub. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a gym, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and 42-inch plasma TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Free minibar items, furnished balconies, and coffee makers are also available.
13 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Exterior
Grand Sunset Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.6 out of 10, Excellent, 482 reviews
$223 nightly
The price is $273
Jul 9 - Jul 10
Total with taxes and fees
Grand Sunset Princess - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Bruschetta
  • Kotatsu
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.38 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Will I find all-inclusive rate plans at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on Jul 9, 2026 start from $262, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What is there to do near Platinum Yucatan Princess Adults Only - All Inclusive ?

Guests enjoy the property's location in Playa del Carmen based on their ratings, and it's a short 16-minute walk from Playa Xcalacoco and also 19 minutes on foot from Chun-Zumbul (diving site). You'll also find El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach within a short drive.

Will I be able to park at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa at Platinum Yucatan Princess Adults Only - All Inclusive ?

Princess Spa Platinum is the property's spa and services include deep-tissue massages, hot stone massages, hydrotherapy, and couples treatments.

Are there luxury amenities available at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, guests can indulge in luxuries such as 13 outdoor pools, 6 restaurants, and a beach bar at this property.

Does Platinum Yucatan Princess Adults Only - All Inclusive feature a casino?

No, Platinum Yucatan Princess Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, this property doesn't have an indoor pool; however, there are 13 outdoor pools and a hot tub.

Is Platinum Yucatan Princess Adults Only - All Inclusive good for couples?

This adults-only property offers many amenities for couples such as a beach and a beach bar with some guestrooms featuring a private indoor hot tub.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a hot tub?

No, but this property does have a steam room.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Platinum Yucatan Princess Adults Only - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Platinum Yucatan Princess Adults Only - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Platinum Yucatan Princess Adults Only - All Inclusive .

Does Platinum Yucatan Princess Adults Only - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

What is the closest airport to Platinum Yucatan Princess Adults Only - All Inclusive ?

The closest major airport to Platinum Yucatan Princess Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.2 mi away (288 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.4 mi away.

Can I book a room with a balcony at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, every guestroom at Platinum Yucatan Princess Adults Only - All Inclusive comes with a furnished balcony and some offer pool views.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Platinum Yucatan Princess Adults Only - All Inclusive if you plan to say "I do" during your trip.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1718 out of 3089 reviews
Rating 8 - Good. 726 out of 3089 reviews
Rating 6 - Okay. 363 out of 3089 reviews
Rating 4 - Poor. 141 out of 3089 reviews
Rating 2 - Terrible. 141 out of 3089 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

carlos l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I have been so far
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, food delicious.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice, very clean, very good food which is rare for all inclusive
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Our room was great and the staff was wonderful.
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Jacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities
Great resort, clean, friendly staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities
Great property.the staffs are great and super helpful especially Enrique he was the besttttt..will definitely be back on the future
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Swim out room was excellent. Staff were fun and kind. Great place to stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful, food was great, rooms were clean and comfy.
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. The staff were wonderful and very helpful. The bellman even remembered who we were after one time ( he took our luggage to room). This was our second time staying there.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Agnes Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent! Beautiful, serene and fun property. Abelio at the breakfast was very hard working and sweet man. I want to go back to Yucatan Princess soon! Very memorable and beautiful stay.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, the staff was friendly.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities
The room and all areas of the resort were very clean and staff was always working to ensure that
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Great resort amazing customer service
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Highly recommend!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The food and the natural beauty
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are really great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness
Everything was amazing
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness
I had an awesome time, this was my first experience at an all inclusive resort! Room was clean and spacious. Food and drinks were great. The hotel staff were very friendly and helpful. By the 2nd day they already recognized me and the family and they suggested fun activities.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Maleke

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, staff, events and food
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed this resort with my husband!
Stayed 8 nights in Dec 2025
Verified

6/10 Okay

Jonathan

Everything was nice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MiPreciouse Threats

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great amenities and activities
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, great food.
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amenities, always felt cared for
Stayed 7 nights in Jan 2026