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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

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Lobby
Aerial view
8 bars/lounges, 2 poolside bars, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪17 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪29 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(75 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

8.2 out of 10
Very good
(103 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Swimout (Platinum)

Deluxe Room, Swimout (Platinum) | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

8.2 out of 10
Very good
(18 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout drapes

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)
  • 884 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

  • 882 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Hot Tub (deluxe)

8.0 out of 10
Very good
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Platinum Yucatan Princess Adults Only - All Inclusive is located within a mile (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). This 470-room, 5-star property has 13 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • Quinta Avenida - 17 min drive - 6.1 miles
  • Playa del Carmen Main Beach - 17 min drive - 6.4 miles
  • Maroma Beach - 21 min drive - 9.2 miles
  • Xcaret Eco Theme Park - 29 min drive - 12.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Fresco Bar - ‬11 min walk
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Beach Bar - ‬3 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Guests of Platinum Yucatan Princess Adults Only - All Inclusive have access to a full-service spa, 13 outdoor pools, and a nightclub. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only property include a gym, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and 42-inch plasma TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free minibar items, furnished balconies, and coffee makers are also available.
13 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Bruschetta
  • Kotatsu
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Will I find all-inclusive rate plans at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on May 20, 2026 start from $293, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What is there to do near Platinum Yucatan Princess Adults Only - All Inclusive ?

Guests enjoy the property's location in Playa del Carmen based on their ratings, and it's a short 16-minute walk from Playa Xcalacoco and also 19 minutes on foot from Chun-Zumbul (diving site). You'll also find El Camaleón Mayakoba Golf Course and Tres Rios Ecopark within a short drive.

Will I be able to park at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa at Platinum Yucatan Princess Adults Only - All Inclusive ?

Princess Spa Platinum is the property's spa and services include hot stone massages, deep-tissue massages, aromatherapy, and couples treatments.

Are there luxury amenities available at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, guests can indulge in luxuries such as 13 outdoor pools, 6 restaurants, and a beach bar at this property.

Does Platinum Yucatan Princess Adults Only - All Inclusive feature a casino?

No, Platinum Yucatan Princess Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, this property doesn't have an indoor pool; however, there are 13 outdoor pools and a hot tub.

Is Platinum Yucatan Princess Adults Only - All Inclusive good for couples?

This adults-only property offers many amenities for couples such as a beach and a beach bar with some guestrooms featuring a private indoor hot tub.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a hot tub?

No, but this property does have a steam room.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Platinum Yucatan Princess Adults Only - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Platinum Yucatan Princess Adults Only - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Platinum Yucatan Princess Adults Only - All Inclusive .

Does Platinum Yucatan Princess Adults Only - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

What is the closest airport to Platinum Yucatan Princess Adults Only - All Inclusive ?

The closest major airport to Platinum Yucatan Princess Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.2 mi away (288 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.4 mi away.

Can I book a room with a balcony at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, every guestroom at Platinum Yucatan Princess Adults Only - All Inclusive comes with a furnished balcony and some offer pool views.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Platinum Yucatan Princess Adults Only - All Inclusive if you plan to say "I do" during your trip.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1730 out of 3123 reviews
Rating 8 - Good. 735 out of 3123 reviews
Rating 6 - Okay. 369 out of 3123 reviews
Rating 4 - Poor. 143 out of 3123 reviews
Rating 2 - Terrible. 146 out of 3123 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

carlos l

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I have been so far
Stayed 5 nights in Apr 2026

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness
I had an awesome time, this was my first experience at an all inclusive resort! Room was clean and spacious. Food and drinks were great. The hotel staff were very friendly and helpful. By the 2nd day they already recognized me and the family and they suggested fun activities.
Stayed 3 nights in Apr 2026

10/10 Excellent

Rosetta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property.the staffs are great and super helpful especially Enrique he was the besttttt..will definitely be back on the future
Stayed 4 nights in Mar 2026

10/10 Excellent

Kelcey

Stayed 4 nights in Feb 2026

10/10 Excellent

Robert, Shady Cove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful, food was great, rooms were clean and comfy.
Stayed 10 nights in Jan 2026

10/10 Excellent

Venesa

Stayed 6 nights in Feb 2026

10/10 Excellent

Mitchell

Stayed 5 nights in Feb 2026

10/10 Excellent

Ganna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing. The beach at the other hotel was okay. The hotel overall is nice. Staff is welcoming. We had an amazing time, so I would recommend it and would come back.
Stayed 7 nights in Feb 2026

10/10 Excellent

Derrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
As always everything was great!
Stayed 10 nights in Feb 2026

8/10 Good

Mona

Stayed 10 nights in Feb 2026

8/10 Good

Miranda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice and the amenities were great, I did feel a little hustled because when I previously booked I forgot to add myself to the booking so when I got to the hotel I was charged an additional 863 which I thought was excessive but outside of that me and my spouse had a great time!
Stayed 3 nights in Feb 2026

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Feb 2026

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The food and the natural beauty
Stayed 3 nights in Feb 2026

4/10 Poor

Leiya

Disliked: Cleanliness, amenities, property conditions & facilities
Room flooded
Stayed 3 nights in Feb 2026

6/10 Okay

ANTHONY

Ok but outdated room and resort facilities. Food was ok but should of been better for a 4.5 Rated Resort
Stayed 9 nights in Feb 2026

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Especially the food and variety of drinks, the restaurants exceeded all expectations
Stayed 6 nights in Feb 2026

8/10 Good

Matthew

Stayed 7 nights in Feb 2026

10/10 Excellent

Milene de Jesus Calisto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at this resort for 5 nights and we had an amazing time. The room was big and spacious, much more than we expected and clean. The food was really good. We enjoyed specially the buffet since they had different types of food every day. The staff is also very nice and courteous. Definitely we will come back. The price of the resort is well worth it.
Stayed 5 nights in Feb 2026

10/10 Excellent

Edwin

Stayed 6 nights in Dec 2025

10/10 Excellent

Jaime Hernandez

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was great. Environment was clean. Food was okay.
Stayed 4 nights in Feb 2026

8/10 Good

Colin Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice stay, enjoyed it a lot. Staff were great. Entertainment staff were very energetic and social, cleaning staff were very professional and polite, food and beverage staff were also professional and friendly. The only thing I didn’t like was being pressured into buying massages, excursions, gifts, etc. I think if people want these things they will approach them, it shouldn’t be the vendors approaching us. I will likely stay at a different resort next time because of this, but the food was good, weather was good, room was good, overall a wonderful time.
Stayed 6 nights in Feb 2026

6/10 Okay

Vladimir

Room could have been cleaner
Stayed 7 nights in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, amenities
Great resort, clean, friendly staff
Stayed 5 nights in Jan 2026

10/10 Excellent

Khaymia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I traveled for my birthday. Nov. 20-23. We stayed in the room with the jacuzzi outside and also a soaking tub in the room. The suite was very spacious and nice looking. Some minor updates needed but overall it was a good stay. The speciality restaurants were good; the steakhouse was my favorite. The food was good with plenty of options. I don’t drink alcohol so the nonalcoholic beverages were lacking. I enjoyed my stayed here overall.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Building 5 platinum swim out was outstanding. Massages at the spa were wonderful. Food was great. Entertainment was brilliant. Beach a small tho.
Stayed 7 nights in Jan 2026

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