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Platinum Yucatan Princess Adults Only - All Inclusive

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Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

A beach with thatched umbrellas and sun loungers aligned along the shore.
Property video
An aerial view of a resort with a large central pool surrounded by lounge areas and palm trees.
A wooden boardwalk with a metal railing, surrounded by dense greenery.
A resort with a swimming pool, lounge area, and a view of the ocean.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪18 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪30 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(78 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (deluxe)

A modern hotel room with a large bed, a sofa, and a nightstand with a lamp.

Junior Suite (deluxe)

8.2 out of 10
Very good
(114 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Swimout (Platinum)

A hotel room with a bed, a desk, a chair, a TV, and a view of a pool and palm trees.

Deluxe Room, Swimout (Platinum)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

A modern hotel room with a large bed, a separate sitting area, a bathtub, and a glass shower enclosure.

Deluxe Room (Platinum)

8.4 out of 10
Very good
(20 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Round Bed (Honeymoon)

A modern hotel room with a large bed, a sofa, a desk with a fruit bowl, and a view of the outdoors.

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(2 reviews)
  • 884 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Round Bed, Swimout (Honeymoon)

A modern outdoor pool area with lounge chairs, a hot tub, and a purple chair.

Suite, Round Bed, Swimout (Honeymoon)

  • 882 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Hot Tub (deluxe)

A modern hotel room with a large bed, a sofa, and a nightstand with a lamp.

Junior Suite, Hot Tub (deluxe)

8.4 out of 10
Very good
(11 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Playa del Carmen

Platinum Yucatan Princess Adults Only - All Inclusive is located within a mile (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). This 470-room, 5-star property has 13 outdoor pools along with a full-service spa and 6 restaurants.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • Quinta Avenida - 17 min drive - 6.1 miles
  • Playa del Carmen Main Beach - 18 min drive - 6.4 miles
  • Maroma Beach - 21 min drive - 9.2 miles
  • Xcaret Eco Theme Park - 30 min drive - 12.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Yucatán Main Restaurant - ‬2 min walk
  • ‪La Locanda - ‬3 min drive
  • ‪Marley Coffee - ‬5 min drive

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Guests of Platinum Yucatan Princess Adults Only - All Inclusive have access to a full-service spa, 13 outdoor pools, and a nightclub. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a gym, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and 42-inch plasma TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Free minibar items, furnished balconies, and coffee makers are also available.
13 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Bruschetta
  • Kotatsu
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 2 outdoor tennis courts
  • 4 outdoor pickleball courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Cooking classes
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,426 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 8:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Will I find all-inclusive rate plans at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on Sep 26, 2026 start from $241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What is there to do near Platinum Yucatan Princess Adults Only - All Inclusive ?

Guests enjoy the property's location in Playa del Carmen based on their ratings, and it's a short 16-minute walk from Playa Xcalacoco and also 19 minutes on foot from Chun-Zumbul (diving site). You'll also find El Camaleón Mayakoba Golf Course and Tres Rios Ecopark within a short drive.

Is there a spa at Platinum Yucatan Princess Adults Only - All Inclusive ?

There is a full-service spa available for guests to enjoy and services include beach massages, hot stone massages, body wraps, and hydrotherapy.

Does Platinum Yucatan Princess Adults Only - All Inclusive feature a casino?

No, Platinum Yucatan Princess Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, this property doesn't have an indoor pool; however, there are 13 outdoor pools and a hot tub.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Platinum Yucatan Princess Adults Only - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Platinum Yucatan Princess Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Platinum Yucatan Princess Adults Only - All Inclusive .

What is the closest airport to Platinum Yucatan Princess Adults Only - All Inclusive ?

The closest major airport to Platinum Yucatan Princess Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.2 mi away (288 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.4 mi away.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Platinum Yucatan Princess Adults Only - All Inclusive if you plan to say "I do" during your trip.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1742 out of 3127 reviews
Rating 8 - Good. 733 out of 3127 reviews
Rating 6 - Okay. 369 out of 3127 reviews
Rating 4 - Poor. 135 out of 3127 reviews
Rating 2 - Terrible. 148 out of 3127 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the swim out room. And the place was very laid back and not crowded.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good resort
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, restaurant were good some better then others and the rooms were very clean.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food, Well-maintained pool, Full Secure.....
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it and will stay again
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was so clean, quiet (off season) and great service. I will be booking this resort again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful property. Great food. Highly recommend!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, property was nice
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Food
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Swim out room was fabulous! Staff was great!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay and will not be our last! We love our time here!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sports pool/ bar was amazing and loved how they had activities to do thought the day!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Friendly and helpful staff, good options for food at all times of day, good late night entertainment.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and amazing staff and a great option that you can go to the sister resorts for dinners or to just enjoy their facilities. Would stay here again
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed the dining and the entertainment. Also, the staff were so friendly and made an effort to learn our names. Specifically, Benedicto in the Aroma restaurant as well as Roy the bellman.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I have been so far
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was wonderful. No complaints.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with helpful and friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing. The buffet was really good. The activities were very inclusive so if you are shy don’t worry. I will definitely be coming again. Shoutout the boy Johny for making the activities fun and all the staff for making our stay a 10/10.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and everything was fantastic
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely fantastic and very accommodating. Everything was clean and well maintained. The property was beautiful with lots of activities, and lots of beautiful wildlife like deer roaming about.
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities. Only thing was the seaweed smell was terrible. Other than that I don’t have any complaints.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, food delicious.
Stayed 1 night in Feb 2026