Located in Downtown Playa del Carmen, this aparthotel is within a 10-minute walk of popular sights such as Quinta Avenida and Playa del Carmen Main Beach. The 4.5-star apartment includes a kitchen, a fenced private yard, and a refrigerator.
Playa del Carmen Main Beach - 11 min walk - 0.6 miles
Playacar Beach - 13 min walk - 0.7 miles
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Restaurants
El Fogón Fiesta Jarocha - 2 min walk
Club SociaL - 1 min walk
Osteria De Roma - 1 min walk
Café Andrade - 3 min walk
3XL Burger - 2 min walk
About this property
La Papaya 15
Guests staying at this aparthotel enjoy an outdoor pool, express check-in, and express check-out. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury aparthotel include laundry facilities, local meal delivery service, and a picnic area.
The apartment is air-conditioned and features a kitchen and 2 bathrooms, and there's space to spread out with 2 bedrooms. Guests can expect to find free WiFi and a 42-inch Smart TV with cable channels and Netflix. Pillowtop beds sport premium bedding and the bathroom offers a jetted tub, a rainfall showerhead and a hair dryer. Other standard amenities include a fenced private yard, a coffee maker, and free bottled water. Housekeeping is available on request.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
Cleaning products are eco-friendly
Garden
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in fee: USD 40 for check-in between 9:00 PM and 9:00 AM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
This property doesn't allow pets or service animals
Smoking
Smoking allowed: in designated areas
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Cleaning fee: USD 70 per accommodation, per week
Utility fee: USD 10 per accommodation, per night
Resort fee: USD 30 per accommodation, per stay
The resort fee includes:
Bicycle storage
Concierge service
In-room bottled water
Pool access
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Early check-in fee: USD 40 (subject to availability)
Late check-in fee: USD 40 for check-in between 9:00 PM and 9:00 AM
Late check-out fee: USD 40 (subject to availability)
Housekeeping fee: USD 1200 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM—-9:00 PM
Check-out: 11:00 AM
Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Property is also known as
La Papaya 15 Aparthotel
La Papaya 15 Playa del Carmen
La Papaya 15 Aparthotel Playa del Carmen
Frequently asked questions
Is a free cancellation option available at this aparthotel?
This aparthotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.
What's there to see near this aparthotel?
This aparthotel is situated in Downtown Playa del Carmen within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.
Will I be able to park at La Papaya 15?
Yes, secured self parking is offered for free at the aparthotel.
Does La Papaya 15 have luxury amenities?
Yes, guests can indulge in luxuries such as an outdoor pool, 20 beach bars, and in-room massages at this aparthotel.
Is this aparthotel adjacent to a casino?
No, this aparthotel is not connected to a casino.
Is there an indoor pool at this aparthotel?
No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.
Is La Papaya 15 good for couples?
There are many amenities for couples at this aparthotel, including in-room massages as well as 20 beach bars and an outdoor pool.
Are there hot tubs at La Papaya 15?
No, but all apartments at this aparthotel have jetted bathtubs.
Does this aparthotel include breakfast service?
No, this aparthotel doesn't offer breakfast.
Does this aparthotel allow pets to stay free of charge?
No, pets and service animals aren't allowed at this aparthotel.
Are there connecting rooms at La Papaya 15?
No, there aren't connecting guestrooms at this aparthotel.
Where is the closest airport to this aparthotel?
The closest major airport to this aparthotel is Cozumel Intl. Airport (CZM), which is 21.4 mi away (276 minutes by car).
Can I book a room with a balcony at La Papaya 15?
No, you won't find apartments with balconies at La Papaya 15.
La Papaya 15 Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
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Rating 6 - Okay. 0 out of 1 reviews
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10/10
Cleanliness
10/10
Amenities
10/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
lucy
May 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It is in the area near restaurants, bakery and grocery store. Everything is within walking distance. Few blocks away from the 5th Avenue. Short walk to 5th without the noise.
The gate requires fob to enter. So it is very safe.
The unit is furnished with comfortable sectional, dining chairs and counter top chairs around kitchen island. A lot of seatings. There is a desk and task chair in front of the master bedroom. We use master bed only, it is comfortable king bed, big closet and lots of cabinets and drawers for storage.
It is fully equipped with cooking utensils, pots and pans, plates and glasses. More than needed for day to day use.
The management responds quickly to answer questions and resolve issues.