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Recent guest reviews

We loved our stay in Playa, the hotel is really good but the beach has Sargaso, so you can’t really enjoy the beach unless you go somewhere else. Other than that Mr. Lazaro de Security Guard was very helpful, resourceful and very kind to us.

Wonderful room, panoramic views of ocean from front and side. Huge private balcony with hammock and seating area. Good, hot breakfast brought to your room. No other dining on site, however there is a small restaurant next-door. That didn’t bother me because there were many many dining options within walking distance. I like the fact that I could keep the blinds open at night due to the angle and privacy and I could wake up to the ocean in the morning. My room which was oceanfront was a little pricey, but I would stay there again if my budget would allow.

The staff was very friendly and helpful!

They dont have parking lot and the beach is not accesible with a bunch of rocks

Good value, close to downtown, quaint and well appointed. Has the feel of a B&B as opposed to something slick and modern. As I was there for a wedding and to sight-see, I didn't want to shell out massive amounts of money for a fancy resort when I knew I'd be out and about all day. This fit the bill.

Wonderful time there! Quiet, cozy, nice individual patios with some ocean view, pleasant and helpful staff. Close to Playa activities but still in a quieter section, which we appreciated. Rooms are smallish but well equipped, with good use of space, and include small frig, stovetop, and microwave. Excellent to have beach lounge chairs right there and the small swim pool is helpful. Friendly place!

Very good hotel and staff

nice and friendly !!!

No

Nice long narrow pool which was better than not having one at all I guess

The pool was beautiful, although it only has direct sun for a short time each day. The private beach was nice; smaller than I thought it would be but still nice with lounge chairs, pillows, umbrellas and some shade from the palms. Unfortunately the beach was eroded in Dec. when we were there so you couldn't walk along the beach. One disappointment was there was no restaurant and 2 bars as shown on the Orbitz website. Definitely an error because the staff confirmed they never had those. But we were close to many choices so that was ok. The patio/balconies at each room were very enjoyable and we were served breakfast there if we chose and that was really nice. Food was good and reasonably priced. We plan to go there again.

Reception was great! Last second booking due to original booking down the rode was awful! Blue Palms Condos had no power and water and refused to refund ! Never go there. This place was great. Rooms clean and great view over the water. Only thing is hotel staff is loud at night. Also they provide espresso maker but no pods. Would recommend and go again

Excellent all around! Clean, friendly staff, beautiful landscape. I couldn’t have been more pleased with my stay.

1st Avenue Bis Playa del Carmen QROO

Hotel highlights

  • Steps from Playa del Carmen Main Beach and Quinta Avenida
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Private beach

Located in Downtown Playa del Carmen, Playa Palms Beach Hotel is next to popular attractions like Playa del Carmen Main Beach and Quinta Avenida. This 39-room, 4-star aparthotel has a private beach along with an outdoor pool and free in-room WiFi.


Dining

For your convenience, a continental breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

Each apartment is soundproofed and features a kitchenette and a furnished balcony or patio. Guests can expect to find free WiFi and a 32-inch flat-screen TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an espresso maker, free bottled water, and a ceiling fan.


Property features

Renovated in 2017, Playa Palms Beach Hotel offers a private beach, an outdoor pool, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 79.00 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach aparthotel include laundry facilities and a garden.

Room options

Ocean Front Studio

1 Queen Bed | Sleeps 3

Apartment, 1 Bedroom, Partial Sea View

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Penthouse

1 Twin Bed and 1 Queen Bed | Sleeps 3

Family Room

1 King Bed and 2 Large Twin Beds | Sleeps 6

Guest reviews for Playa Palms Beach Hotel

Everyone (33) Couples (11) Family (7) Friends (1)
4
Family

We loved our stay in Playa, the hotel is really good but the beach has Sargaso, so you can’t really enjoy the beach unless you go somewhere else. Other than that Mr. Lazaro de Security Guard was very helpful, resourceful and very kind to us.

By on May 15, 2022

Review comment responded on May 20, 2022

Thank you for your kind comments! We will make sure to transmit it to our team

5
Everyone

Wonderful room, panoramic views of ocean from front and side. Huge private balcony with hammock and seating area. Good, hot breakfast brought to your room. No other dining on site, however there is a small restaurant next-door. That didn’t bother me because there were many many dining options within walking distance. I like the fact that I could keep the blinds open at night due to the angle and privacy and I could wake up to the ocean in the morning. My room which was oceanfront was a little pricey, but I would stay there again if my budget would allow.

By on May 10, 2022

Review comment responded on May 20, 2022

Thank you for sharing your amazing experience, we look forward welcome you back !!

4
Family

The staff was very friendly and helpful!

By on Mar 21, 2022

Review comment responded on Mar 21, 2022

Thank you for your amazing review!

3
Family Business Business

They dont have parking lot and the beach is not accesible with a bunch of rocks

By on Mar 9, 2022

Review comment responded on Mar 12, 2022

Thank you for your review. We do not advertise to have parking in any of our website

5
Everyone

Good value, close to downtown, quaint and well appointed. Has the feel of a B&B as opposed to something slick and modern. As I was there for a wedding and to sight-see, I didn't want to shell out massive amounts of money for a fancy resort when I knew I'd be out and about all day. This fit the bill.

By on Dec 25, 2021

Review comment responded on Dec 26, 2021

Thank you for your amazing review. It was a pleasure having you stay with us!

5
Partner Couples

Wonderful time there! Quiet, cozy, nice individual patios with some ocean view, pleasant and helpful staff. Close to Playa activities but still in a quieter section, which we appreciated. Rooms are smallish but well equipped, with good use of space, and include small frig, stovetop, and microwave. Excellent to have beach lounge chairs right there and the small swim pool is helpful. Friendly place!

By on Dec 1, 2021

Review comment responded on Dec 1, 2021

Thank you for your amazing review. It was a pleasure having you stay with us!!

5
Everyone

Very good hotel and staff

By on Oct 16, 2021

Review comment responded on Oct 16, 2021

Thank you for your amazing review and taking the time to share your experience with us. It was a pleasure having you as our guest!

4
Everyone

nice and friendly !!!

By on Sep 11, 2021

Review comment responded on Sep 21, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family

No

By on Jun 13, 2021

Review comment responded on Jun 14, 2021

We appreciate you taking the time to review your stay with us. It was a pleasure to welcome you!

4
Partner Couples

Nice long narrow pool which was better than not having one at all I guess

By on Jun 8, 2021

Review comment responded on Jun 9, 2021

Thank you for your time to review our property. Looking forward welcome you back soon again!

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