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Aparthotel

Playa Palms Beach Hotel

Property class: 4

Choose dates to view prices

Photo gallery for Playa Palms Beach Hotel

A resort with a swimming pool, palm trees, and a view of the ocean.
A beach with rows of sun loungers, palm trees, and a clear view of the ocean.
A spacious room with a large window offering a view of palm trees and a pier. There is a dining table with chairs and a sofa.
A balcony with a wooden table and chairs, a thatched roof, and a view of the beach and ocean.
A room with a view of the beach, featuring a sofa, a wicker chair, and a table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
  • Outdoor Space

Explore the area

View in a map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬

Room options

View all photos for Studio, 1 Queen Bed, Garden View

A bedroom with a bed, a chair, a ceiling fan, a water dispenser, and a door.

Studio, 1 Queen Bed, Garden View

9.2 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Ocean Front Studio

A room with a view of the beach, featuring a sofa, a wicker chair, and a table.

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 526 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

A living room with a TV, a dining area, and a kitchen.

Apartment, 1 Bedroom, Partial Sea View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

A hotel room with a large bed, a sofa, a chair, and a window with curtains.

Family Room

  • Ocean view
  • 725 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

A hotel room with a curved ceiling, a bed with a white and brown headboard, a TV on a stand, a water dispenser, and a red sofa.

Penthouse

  • Ocean view
  • 665 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Partial Ocean View

A bedroom with a bed, bedside tables, a ceiling fan, a wardrobe, a TV, and a small kitchenette.

Studio, Partial Ocean View

8.4 out of 10
Very good
(20 reviews)
  • 545 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room

  • Garden view
  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed

Room

  • Partial sea view
  • 409 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Apartment one bedroom

A hotel room with a large bed, two wall-mounted lamps, a mirror, and a bookshelf with books.

Apartment one bedroom

  • 678 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Playa del Carmen

Located in Gonzalo Guerrero, Playa Palms Beach Hotel is next to popular attractions like Playa del Carmen Main Beach and Quinta Avenida. This 39-room, 4-star aparthotel has a private beach along with an outdoor pool and free in-room WiFi.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Calle 12 - ‬2 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Zenzi Beach Club - ‬3 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪La Caprichoza - ‬3 min walk

About this property

Playa Palms Beach Hotel

Guests staying at Playa Palms Beach Hotel enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 100 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach aparthotel include laundry facilities and a garden.
Each apartment is soundproofed and features a kitchenette and a furnished balcony or patio. Guests can expect to find free WiFi and a 32-inch flat-screen TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an espresso maker, free bottled water, and a ceiling fan.
Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • On the waterfront

Things to do

  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Mosquito nets
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Playa Palms Beach Hotel?

Playa Palms Beach Hotel provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Playa Palms Beach Hotel?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on Oct 5, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Playa Palms Beach Hotel?

This aparthotel is situated in Gonzalo Guerrero, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Does Playa Palms Beach Hotel include a casino at the property?

No, Playa Palms Beach Hotel doesn't have a casino.

Will I find an indoor pool at Playa Palms Beach Hotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Playa Palms Beach Hotel have a restaurant with a breakfast menu?

Playa Palms Beach Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Playa Palms Beach Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Playa Palms Beach Hotel.

Where is the closest airport to Playa Palms Beach Hotel?

The closest major airport to Playa Palms Beach Hotel is Cozumel Intl. Airport (CZM), which is 21.2 mi away (254 minutes by car).

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1048 out of 1898 reviews
Rating 8 - Good. 519 out of 1898 reviews
Rating 6 - Okay. 178 out of 1898 reviews
Rating 4 - Poor. 71 out of 1898 reviews
Rating 2 - Terrible. 82 out of 1898 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It was such a lovely place to stay! Beautiful property, and very close to quenita avenue, where all the action is for tourists.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great boutique type hotel on beach front
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Second time staying here. Always a great stay and everyone is so nice and professional. Will stay again
Stayed 14 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in
Clean rooms, great value for the price, and super helpful staff who made everything easy. The location is perfect—especially being so close to my favorite dive shop, Tank Ha. Would definitely stay here again
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
For how affordable the hotel was. It was a great experience, great location, the staff really helpful and friendly
Stayed 8 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
is ok good hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This property was great. Great proximity to restaurants.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Highly recommend this hotel super clean and quiet. The staff there was amazing I definitely will come back again. I Also would like to mention the security there is always on alert all day and specially at night .
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Everything about this hotel is delightful. There is no parking and the breakfast is pricey. The view, the room, the pool were lovely, I'll go back for sure.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay! Rooms were clean and staff was friendly. Breakfast was served to us every morning on out patio.it was lovely and very close to everything yet was very quiet.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We had a wonderful stay! The room was very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help with any questions. The air conditioning worked great and kept the room cool throughout our stay. The property was peaceful, well cared for, and conveniently located. We truly enjoyed our visit and would gladly stay here again. Highly recommended for anyone looking for a comfortable and enjoyable getaway! 🌴☀️😊
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
The manager and staff were excellent and friendly.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This was our 3rd time staying at this hotel. They do it right.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect location, walking distance to restaurants, shopping, clubs. But it is very quiet once you enter the hotel. I did not use the pool. Rooms are clean and match the pictures shown on the site. Great service!!!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place and very well maintained
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were very friendly, personable and accommodating. The hotel was very unique in architecture and the landscaping was pretty. The location was close enough to walk to all the action but just far enough away for a peaceful stay.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Was nice. The beach chair view area was a little misleading but it worked
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Good hotel with central location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We really enjoyed our stay at this hotel. It’s within walking distance of both the beach and Calle 5ta, where all the action is in Playa del Carmen. The staff was incredibly friendly and helpful throughout our stay. This is more of a boutique-style hotel. While it is beachfront, there isn’t direct beach access for swimming. One thing I especially appreciated was the nighttime security, which made me feel safe and comfortable. We would definitely return and stay here again.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, check-in, communication
Disliked: Listing accuracy
No elevator No real beach, just 10 feet of sand and rock there after No dinning on site No bar on site or beverages Breakfast no included Exclusion HOST on site was excellent!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved area to all shopping and attractions.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The room was exceptionally clean. The staff was professional and friendly. We enjoyed the amazing oceanfront view.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice place, conveniently located. The seaweed was awful so everything smelled really bad but that is not the hotels fault.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great hotel! Very polite personel. Excellent location. The main issue beach is very bad. The management should do something about providing the safe access to the sea.
Stayed 2 nights in May 2026