Hotel Riu Palace Riviera Maya - All Inclusive in Playa del Carmen

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Family fun on the beach, with outdoor pool, near Playacar Golf Club

Choose dates to view prices

Where to?

Dates

May 2025

June 2025

Minibar, in-room safe, laptop workspace, blackout drapes

5 bars/lounges, swim-up bar, poolside bar

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa del Carmen, QROO, 77710

Playacar Beach
‪8 min walk‬
Playacar Golf Club
‪1 min drive‬
Playa del Carmen Maritime Terminal
‪4 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
‪255 min drive‬

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Room options

Junior Suite, Ocean View (B2C-US)

377 sq ft
Sleeps 2
1 King Bed

Suite (U)

721 sq ft
Sleeps 2
1 King Bed

Junior Suite, Ocean View (U)

377 sq ft
Sleeps 2
1 King Bed

Junior Suite, Ocean View (B2C-CA)

377 sq ft
Sleeps 2
1 King Bed

Junior Suite (Superior, L)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Superior | U)

377 sq ft
Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

377 sq ft
Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

Sleeps 8
2 King Beds OR 4 Double Beds

Junior Suite (L)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Garden View (M)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

377 sq ft
Sleeps 3
1 King Bed

Junior Suite (M)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

Sleeps 8
1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | B2C-CA)

Sleeps 8
1 King Bed OR 2 Double Beds

Suite (L)

721 sq ft
Sleeps 3
1 King Bed

Suite (M)

721 sq ft
Sleeps 3
1 King Bed

Junior Suite (C)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (E)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior | C)

377 sq ft
Sleeps 8
1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (C)

366 sq ft
Sleeps 8
1 King Bed OR 2 Double Beds

Suite (B2C-CA)

721 sq ft
Sleeps 2
1 King Bed

Junior Suite (Superior | C)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (U)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CA)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Suite (C)

721 sq ft
Sleeps 3
1 King Bed

Junior Suite (B2C-CA)

337 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

377 sq ft
Sleeps 2
1 King Bed

Junior Suite (Superior B2C-US)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Superior | B2C-US)

Sleeps 8
2 Double Beds OR 1 King Bed

Suite (B2C-US)

721 sq ft
Sleeps 2
1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite (Superior, U)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Suite Junior With Internal View

Sleeps 4
2 Full Bed(s)

Suite

Sleeps 3
1 Twin Sofa Bed(s) and 1 King Bed(s)

Suite Junior

Sleeps 4
2 Full Bed(s)

Suite Junior

Sleeps 4
2 Full Bed(s)

Suite

Sleeps 3
1 Twin Sofa Bed(s) and 1 King Bed(s)

Suite Junior With Garden View

Sleeps 4
2 Full Bed(s)

About the neighborhood

Playa del Carmen

Located in Playacar, Hotel Riu Palace Riviera Maya - All Inclusive is adjacent to Playacar Golf Club and within a 10-minute walk of other popular attractions like Playacar Beach. This 460-room, 4-star property has 6 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

Playacar Beach - 8 min walk - 0.4 miles
Playacar Golf Club - 1 min drive - 0.2 miles
Quinta Avenida - 4 min drive - 1.2 miles
Playa del Carmen Maritime Terminal - 4 min drive - 1.2 miles
Playa del Carmen Main Beach - 8 min drive - 1.4 miles

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪Occidental Allegro - ‬4 min walk
‪Pool Bar - ‬11 min walk
‪Don Rafael - ‬2 min walk
‪Sports Bar Allegro Playacar - ‬4 min walk
‪Turquesa - ‬7 min walk

About this property

Hotel Riu Palace Riviera Maya - All Inclusive

Family fun on the beach, with outdoor pool, near Playacar Golf Club

At Hotel Riu Palace Riviera Maya - All Inclusive, guests enjoy a full-service spa, a nightclub, and an outdoor pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include dryers, balconies, and sitting areas. Housekeeping is available on request.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
All inclusive

$266 nightly

May 21 - May 22

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Free covered self parking on site
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
5 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Agave
Don Rafael
Il Portico
Krystal
Yashima

Things to do

18-hole adjacent golf course
Beach volleyball
Bicycle storage
Children's pool
Free children's club
Full-service spa
Health club
Hot tub
Kayaking
Nightclub
Outdoor pool
Playground
Sailing
Sauna
Scuba diving
Shopping
Snorkeling
TV in common areas
Windsurfing

Family friendly

Children's games
Children's pool
Free children's club
Grocery/convenience store
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Computer station

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Vegetable garden

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Spa treatment rooms

Accessibility

No elevator

1 building
100% renewable energy
3 floors
Art Deco architecture
Built in 2006
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
Renovated entire property - December 2019
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Dryer
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 56.57 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-11:30 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

All Inclusive Riu Palace Riviera Maya

Maya Riviera All Inclusive

Riu Palace Maya

Riu Palace Riviera

Riu Palace Riviera Maya

Riu Palace Riviera Maya All Inclusive

Riu Palace Riviera Maya All Inclusive Playa del Carmen

Riu Palace Riviera Maya Playa del Carmen

Riu Riviera

Riu Riviera Maya Palace

Riu Palace Riviera Maya All Inclusive All-inclusive property

Riu Riviera Maya Inclusive in

Frequently asked questions

Will I find all-inclusive rate plans at Hotel Riu Palace Riviera Maya - All Inclusive?

Hotel Riu Palace Riviera Maya - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Hotel Riu Palace Riviera Maya - All Inclusive?

As of May 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Riviera Maya - All Inclusive on May 19, 2025 start from $305.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hotel Riu Palace Riviera Maya - All Inclusive?

Hotel Riu Palace Riviera Maya - All Inclusive provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of Hotel Riu Palace Riviera Maya - All Inclusive?

This property is situated in Playacar, just steps from Playacar Golf Club, and within a 10-minute walk of Playacar Beach and Mayan Ruins of Playacar. You'll also find Quinta Avenida and Playa del Carmen Main Beach within a short drive.

Will I be able to park at Hotel Riu Palace Riviera Maya - All Inclusive?

Yes, covered self parking is offered for free at the all-inclusive property.

Is there a spa at Hotel Riu Palace Riviera Maya - All Inclusive?

Renova Spa is the property's spa and services include beach massages, body wraps, and couples treatments.

Does Hotel Riu Palace Riviera Maya - All Inclusive feature a casino at the property?

No, Hotel Riu Palace Riviera Maya - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Palace Riviera Maya - All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Hotel Riu Palace Riviera Maya - All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 6 restaurants.

Are there hot tubs at Hotel Riu Palace Riviera Maya - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Palace Riviera Maya - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Palace Riviera Maya - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Palace Riviera Maya - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Palace Riviera Maya - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Riviera Maya - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Hotel Riu Palace Riviera Maya - All Inclusive?

The closest major airport to Hotel Riu Palace Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 20.4 mi away (255 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Riviera Maya - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Riviera Maya - All Inclusive comes with a balcony.

Does Hotel Riu Palace Riviera Maya - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Palace Riviera Maya - All Inclusive.

Hotel Riu Palace Riviera Maya - All Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Louis Ray

May 7, 2025

Liked: Cleanliness

Stayed 5 nights in Apr 2025

10/10 Excellent

Sheryl De

Traveled with family

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was well maintained and clean. All the staff were friendly and courteous. There is a lot of different activities for the young and the old. My 16-yr old son enjoyed the friendly competition in the ping pong tournament. There are different games in the pool area, bingo, and fitness classes with instructors. There’s even activities for toddlers! I highly recommend RIU Palace in Riviera Maya!!

Stayed 3 nights in Apr 2025

10/10 Excellent

Victor V

Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bathrooms was far from beach , restaurants…

Stayed 10 nights in Mar 2025

8/10 Good

Stephanie

Mar 12, 2025

Liked: Property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

Louis

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Love it! stayed there 3 times

Stayed 7 nights in Feb 2025

8/10 Good

Eric W

Traveled with family

Feb 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed our stay very much

Stayed 7 nights in Feb 2025

10/10 Excellent

VERONICA

Traveled with family

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is an excellent choice. I would recommend this hotel to everyone! Staff is incredibly kind and helpful and the vibe here is fu. It's extremely close to the ecological parks which makes it convenient. 5th Avenue and the Playacar shopping center are super close within walking distance.

Stayed 5 nights in Feb 2025

10/10 Excellent

Alex

Traveled with partner

Feb 8, 2025

Liked: Staff & service, amenities, property conditions & facilities

Amazing location in playa car, facilities are stunning, staff is very quick to help Food could be improved by still 7/10, overall a 9/10 experience would highly recommend to anyone coming to the area

Stayed 7 nights in Feb 2025

10/10 Excellent

Shari Lee

Traveled with group

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel had the most beautiful lobby I have ever seen plus it was Christmas time so it was decorated nicely. Food was great restaurants were great. Mainly complaint would be the beds. You could feel the coils. Not comfortable at all, but the room was beautiful.

Stayed 7 nights in Dec 2024

10/10 Excellent

John

Feb 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

8/10 Good

rosa

Traveled with partner

Feb 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful

Stayed 5 nights in Jan 2025

10/10 Excellent

Jason Thomas

Feb 7, 2025

Stayed 7 nights in Jan 2025

10/10 Excellent

Victor Hugo Casas

Feb 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I have stayed here many times and always happy with every thing. Best place ever!

Stayed 5 nights in Nov 2024

10/10 Excellent

Micaiah

Feb 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel had the best customer service we have ever seen anywhere. Extremely hard working and friendly staff. Everything was very clean too. Food at hotel restaurants is overall great.

Stayed 4 nights in Feb 2025

8/10 Good

Rachelle Dee

Traveled with group

Feb 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I thought the property was clean, rooms were clean, nice adult area pool and swim up bar. There were activities by the other pool each day and entertainment at night. Several options for dining and buffet. Didn’t care as much for the dining places so ended up doing buffet more. The steakhouse dinner was really good but others we tried didn’t like as much. All and all in was a nice resort.

Stayed 7 nights in Jan 2025

10/10 Excellent

edgardo

Feb 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent

Stayed 6 nights in Jan 2025

10/10 Excellent

Damien

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

Dani, Cloquet

Traveled with group, Traveled with partner

Feb 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Definitely would stay here again!

Stayed 7 nights in Jan 2025

10/10 Excellent

Alex

Traveled with partner

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Magic Hotel to stay many days relaxing and enjoying the restaurants and all activities inside

Stayed 2 nights in Jan 2025

6/10 Okay

Mary

Feb 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

10/10 Excellent

Kenneth

Traveled with family

Feb 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very palatial. Great place. The beach was somewhat damaged from the last hurricane but is still beautiful and functional.

Stayed 7 nights in Jan 2025

6/10 Okay

Richard

Jan 30, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 6 nights in Jan 2025

10/10 Excellent

Mark, seattle

Traveled with family and small children, Traveled with family

Jan 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic property with very nice rooms and attentive staff. Super clean with lots of things to do each day. Walkable to a small market about 5 minutes away and downtown Playa del Carmen about 25 minute walk.

Stayed 6 nights in Jan 2025