Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Family fun on the beach, with outdoor pool, near Playacar Golf Club

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Outdoor pool, pool umbrellas, sun loungers

1 bedroom, premium bedding, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Very good

Popular amenities

All inclusive
Bar
Housekeeping
Spa
24/7 front desk

Explore the area

Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710

Playacar Golf Club
‪2 min walk‬
Quinta Avenida
‪3 min drive‬
Xcaret Eco Theme Park
‪14 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Accessible Garden View, 1 Queen Bed, Non-Smoking

373 sq ft
Sleeps 3
1 Queen Bed

Superior Garden, 1 King Bed, Non-Smoking

373 sq ft
Sleeps 3
1 King Bed

Superior Pool, 2 Queen Beds, Non-Smoking

373 sq ft
Sleeps 4
2 Queen Beds

Superior Ocean, 2 Queen Beds, Non-Smoking

460 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Superior Pool, 1 King Bed, Non-Smoking

373 sq ft
Sleeps 3
1 King Bed

Superior Garden, 2 Queen Beds, Non-Smoking

373 sq ft
Sleeps 4
2 Queen Beds

Room Superior With Pool View

Sleeps 4
2 Full Bed(s)

Room Deluxe With Ocean View

Ocean view
Sleeps 4
2 Double Beds

Room Standard With Garden View

Sleeps 4
2 Full Bed(s)

Room Superior With Pool View

Sleeps 4
2 Double Beds

Room Standard With Garden View

Sleeps 4
2 Double Beds

Room Deluxe With Ocean View

Ocean view
Sleeps 4
2 Full Bed(s)

About the neighborhood

Playa del Carmen

Located in Playacar, Viva Azteca by Wyndham, A Trademark All Inclusive Resort is adjacent to Playacar Golf Club and within a mile (2 km) of other popular sights like Quinta Avenida.

What's nearby

Playacar Golf Club - 2 min walk - 0.1 miles
Playacar Beach - 10 min walk - 0.5 miles
Quinta Avenida - 3 min drive - 1.1 miles
Xplor Theme Park - 9 min drive - 4.0 miles
Xcaret Eco Theme Park - 14 min drive - 5.1 miles

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪Rosa Roja - ‬9 min walk
‪Occidental Allegro - ‬2 min walk
‪Wyndham Pool Bar - ‬10 min walk
‪Don Rafael - ‬4 min walk
‪Miyagi - ‬11 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Family fun on the beach, with outdoor pool, near Playacar Golf Club

At Viva Azteca by Wyndham, A Trademark All Inclusive Resort, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a gym, a sauna, and free WiFi in public areas.

55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Furnished balconies or patios, safes, and phones are other standard amenities. Housekeeping is available on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Pool
All inclusive
Spa
Parking included

$317 nightly

Jun 16 - Jun 17

Total includes taxes and fees

Property amenities

Restaurants on site

Bamboo
El Cenote
El Nopal
II Palco
Xul Ha

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests at this property also have access to the resort facilities of neighboring property Viva Maya By Wyndham.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: USD 2.96 per accommodation, per night

The charges below are included in your overall room price:

New Year's Eve gala dinner fee
Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
Long-term renters welcome.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Nearby construction work may cause some noise disturbance.
There are no elevators.
No rollaway or extra beds are available.

Frequently asked questions

Are there all-inclusive rate plans at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Viva Azteca by Wyndham, A Trademark All Inclusive Resort has all inclusive rates that come with all meals and many onsite activities included. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Viva Azteca by Wyndham, A Trademark All Inclusive Resort on Jun 16, 2025 start from $357.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Viva Azteca by Wyndham, A Trademark All Inclusive Resort provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

Will I be able to park at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Is there a spa at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, beach massages, aromatherapy, and couples treatments.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort feature a casino at the property?

No, Viva Azteca by Wyndham, A Trademark All Inclusive Resort doesn't have a casino.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have a restaurant that serves breakfast?

Yes, Viva Azteca by Wyndham, A Trademark All Inclusive Resort has 4 restaurants, and serves breakfast for a surcharge.

Will Viva Azteca by Wyndham, A Trademark All Inclusive Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viva Azteca by Wyndham, A Trademark All Inclusive Resort.

Where is the closest airport to Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

The closest major airport to Viva Azteca by Wyndham, A Trademark All Inclusive Resort is Cozumel Intl. Airport (CZM), which is 20.3 mi away (255 minutes by car).

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Viva Azteca by Wyndham, A Trademark All Inclusive Resort.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

8.2

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Santo

Traveled with family and small children

Apr 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property. Great for families. Friendly helpful staff

Stayed 4 nights in Apr 2025

10/10 Excellent

Leana

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Mar 2025

6/10 Okay

Giselle Herrera

Traveled with family

Mar 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Beautiful property, gorgeous beach good food. But the staff makes it really hard to enjoy your stay. They’re fixated on enforcing the rules and they’re very black-and-white and they’re thinking. For instance, they don’t give you more than one beach towel per day. Even if it’s pouring rain, how our guests supposed to dry and swim, if the towels are soaked from the rain. They have so many rules and are very stubborn about it. The resort is not focussed on making it a pleasant experience.

Stayed 5 nights in Mar 2025

6/10 Okay

MARLENE

Traveled with family

Mar 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The resort is beautiful, food is great, beach amazing HOWEVER our staff ruin the good vibe!!!!… the RULE!!!!! The staff is stiff and fixated on enforcing the black and white rules For instance: they would only give you one swim towel per day, they wouldn’t want to change the towel for us it even if it rained allllll day! We are there to swim!!! One towel is not enough! without sun! staff is stubborn and would not allow reasoning! So we had to air dry as there is not way for guests to dry towels! Another thing, a cousin came over to say hello, and they wouldnt let us have a visit in the lobby, because the rule is only guest can set foot in the property! Even the lobby. They were on our backs to get off the lobby and have the visit on the side of road! Again! This resort is not focused on how to make the stay for guests enjoyable. They are fixated on the rules! Wouldn’t recommend this place, even though it was a beautiful resort. :(

6/10 Okay

Jeannie, The Villages

Traveled with partner

Mar 11, 2025

Liked: Cleanliness, staff & service

The staff are nice and the housekeeping is excellent! The bed is comfortable. The room is bare bones and there is only one pool which would be fine except they kept having very loud kids activities so you couldn’t really enjoy the pool or poolside.

Stayed 7 nights in Mar 2025

10/10 Excellent

Matthew Philip

Traveled with family

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The employees were wonderful. My family had a great time. Loved the food. The guys making drinks were great!!! Staff at pool were happy! Thanks again!

Stayed 7 nights in Feb 2025

10/10 Excellent

Anita

Traveled with family

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel for a quiet vacation with the family. Pool was nice and beach beautiful, even though it was damaged by a recent storm. Entertainment was alright but not a huge choice or variety of shows. It is geared more towards the quiet crowd rather than the party crowd.The buffet was delicious and always had a wide variety of dishes available. Restaurants were good but nothing out of this world. Staff was friendly and accommodating, but we disliked the timeshare/VIP pushiness and that areas were designated for those people only. Feels divisive in my opinion. If we are dropping that much money on a vacation as it is, guests should all be treated well and not like some are better than others. If you were not willing to pay a lot of money into a time share and are not one of the VIP folks that had a show in their lounge nightly, there wasn’t much to do but if you like a quiet, relaxing vacation and early bed time you’ll like this resort.

Stayed 5 nights in Feb 2025

2/10 Terrible

Mikayla Jane

Mar 6, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The property was exactly what we thought it would be as far as looks! The beach and pool were the best parts of the resort. Unfortunately we had terrible customer service from the time we arrived to the time we departed. There was transportation from airport to resort advertised on the booking. When I called to schedule I was told three different things by three different people. Upon arrival to Mexico, we had to find our own transportation to the resort. When attempting to book it for departure back to the airport we were told they didn’t even have a shuttle. Strange thing was, as we were in our own transportation back to the airport we saw a large shuttle in front of us with big words VIVA AZTECA. So that was clearly a lie. Staff was rude and not accommodating. The restaurants were less than great. We were expecting much better cuisine quality. Overall I would not recommend this specific resort to anyone I know!

Stayed 4 nights in Feb 2025

10/10 Excellent

Donald

Traveled with partner

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the service and the bar tenders, Jose and Sergio especially looked after us,,,

Stayed 7 nights in Feb 2025

8/10 Good

Hunter

Feb 24, 2025

Liked: Staff & service, property conditions & facilities

Stayed 8 nights in Jan 2025

8/10 Good

Barbara

Traveled with family and small children

Feb 22, 2025

Liked: Cleanliness, staff & service

Beach- rocky beach due to issues with beach being corroded No bar service on the beach- no bar next to beach No playground for kids- we travel with family and small kids Food was good Mexican restaurant- they forgot to notify us about reservations Otherwise , staff was great

Stayed 5 nights in Feb 2025

10/10 Excellent

Courtney

Feb 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This was our second time and glad we returned. We enjoy the buffet, particularly their fresh fruit, home made bread, seafood options particularly tuna steaks on BBQ night, and little desserts and ice cream. It is nice there are no resevations required now for the restaurants. Snack bar and drinks by the pool is great. I wish they had chips more than one time to go with the guacamole. Room had comfy beds, good hot water and nice garden view. WiFi was not strong enough at night to watch a movie but good for emails etc. Some noise from room above when they moved furniture. I have to say the leaf blower starting at 7am has got to go. Terrible sound when you are trying to enjoy the morning peace. I mentioned it to the front desk. Friendly staff always. Love the chaise loungers facing the ocean. The whole beach that was a volleyball court has washed away. You can still walk up and down the beach easily, and see great sunrises. I would go back again!

Stayed 6 nights in Feb 2025

8/10 Good

Dorothy J

Traveled with partner

Feb 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were wonderful. Food was good, small and layed back. Only drawback was beach erosion, but thats mother natures fault not the hotel.

Stayed 10 nights in Feb 2025

10/10 Excellent

MICHELLE ANN, Maple Ridge

Feb 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

10/10 Excellent

William Howard Nedde

Traveled with partner

Feb 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Elisa Bini in guest services made our visit very special again this year. We will be back. The Bamboo restaurant was our favorite and Manuel was our waiter for a number of nights. He did a great job and was very friendly! Well done.

Stayed 14 nights in Jan 2025

8/10 Good

Melissa

Traveled with group

Feb 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property with beautiful scenery. Wide palm lined beach area - however, erosion near water. We enjoyed 5 nights at this resort. We went to the Maya as well. We liked things at both resorts. The restaurants had decent food but the buffet and pool buffet food was not good. The only time it was decent is when they had the grills set up and were grilling chicken . Overall it was a nice place but food could be better.

Stayed 5 nights in Jan 2025

10/10 Excellent

Brian Scott

Traveled with partner

Feb 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was my girlfriend and I first time in Mexico and we decided to stay at viva Azteca. Needless to say we throughly enjoyed our entire stay and didn’t have any complaints. Will definitely be coming back and would highly recommend the resort to others. Viva Mexico!

Stayed 7 nights in Feb 2025

6/10 Okay

Curtis

Feb 5, 2025

Stayed 9 nights in Jan 2025

10/10 Excellent

ika

Jan 18, 2025

Stayed 4 nights in Dec 2024

10/10 Excellent

Monica

Traveled with partner

Jan 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The employees are very kind, helpful and always smiling. The food is ok; perhaps a little revamp is needed. The entire resort is so clean. The beach is amazing in January. The weather is perfect. I will definitely come again in January only. I really enjoyed my stay.

Stayed 7 nights in Jan 2025

6/10 Okay

margarita

Jan 10, 2025

Stayed 7 nights in Dec 2024

8/10 Good

Gina

Jan 10, 2025

Stayed 4 nights in Dec 2024

8/10 Good

Wil, Salt Lake City

Jan 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Dec 2024

8/10 Good

Rahul

Traveled with family

Jan 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2024

10/10 Excellent

Przemyslaw, Jamaica Estates

Traveled with family and small children

Jan 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Smaller resort than what we're used but we liked it very much. It is located in a closed off area of Playa del Carmen making it less accessible and safer. They offered an all day long Kids Club which was a big plus for both parents and kids who had various fun and entertaining activities. Recommended.

Stayed 6 nights in Dec 2024