Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Family fun on the beach, with outdoor pool, near Playacar Golf Club

VIP Access

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Where to?

Dates

October 2025

November 2025

Outdoor pool, pool umbrellas, sun loungers

4 restaurants, breakfast, lunch, dinner served; Italian cuisine

Couples treatment rooms, sauna, body treatments, mud baths, hydrotherapy

On the beach, white sand, sun loungers, beach towels

Overview
Rooms
Location
Policies

Very good

Popular amenities

All inclusive
Bar
Housekeeping
Spa
24/7 front desk

Explore the area

Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710

Place, Playacar Golf Club
‪2 min walk‬
Place, Quinta Avenida
‪2 min drive‬
Place, Xcaret Eco Theme Park
‪10 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Premium bedding, in-room safe, individually decorated, desk

Room Standard with Garden View

398 sq ft
Sleeps 4

Room Deluxe with Ocean View

Very good

247 sq ft
Ocean view
Sleeps 4

Room Standard with Garden View

398 sq ft
Sleeps 4

Room Deluxe with Ocean View

247 sq ft
Ocean view
Sleeps 4

Room Superior with Pool View

247 sq ft
Sleeps 4

Room Superior with Pool View

247 sq ft
Sleeps 4

Superior Garden, 1 King Bed, Non-Smoking

Excellent

373 sq ft
Sleeps 3
1 King Bed

Superior Garden, 2 Queen Beds, Non-Smoking

Very good

373 sq ft
Sleeps 4
2 Queen Beds

Superior Ocean, 2 Queen Beds, Non-Smoking

460 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Superior Pool, 1 King Bed, Non-Smoking

Very good

373 sq ft
Sleeps 3
1 King Bed

Superior Pool, 2 Queen Beds, Non-Smoking

Very good

373 sq ft
Sleeps 4
2 Queen Beds

Accessible Garden View, 1 Queen Bed, Non-Smoking

373 sq ft
Sleeps 3
1 Queen Bed

About the neighborhood

Playa del Carmen

Located in Playacar, Viva Azteca by Wyndham, A Trademark All Inclusive Resort is adjacent to Playacar Golf Club and within a mile (2 km) of other popular sights like Quinta Avenida. This 4-star property has 339 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an outdoor pool.

What's nearby

Playacar Golf Club - 2 min walk - 0.1 miles
Playacar Beach - 10 min walk - 0.5 miles
Quinta Avenida - 2 min drive - 1.1 miles
Xplor Theme Park - 7 min drive - 4.6 miles
Xcaret Eco Theme Park - 10 min drive - 5.9 miles

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪Viva Wyndham Maya - ‬10 min walk
‪La Terraza - ‬9 min walk
‪Bar Arrecife - ‬17 min walk
‪Turquesa - ‬5 min walk
‪Occidental Allegro - ‬2 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Family fun on the beach, with outdoor pool, near Playacar Golf Club

At Viva Azteca by Wyndham, A Trademark All Inclusive Resort, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.

55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Furnished balconies or patios, safes, and phones are other standard amenities. Housekeeping is available on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Pool
All inclusive
Spa
Parking included

$180 nightly

Oct 6 - Oct 7

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free self parking on site

Food and drink

4 restaurants
A bar/lounge
A poolside bar
Snack bar/deli

Restaurants on site

Bamboo
El Cenote
El Nopal
II Palco
Xul Ha

Things to do

18-hole adjacent golf course
Archery
Beach volleyball
Beach yoga
Bodyboard
Children's pool
Evening entertainment
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Gym
Kayaking
Outdoor pool
Outdoor pool (guest access)
Padel
Pilates classes
Playground
Sailing
Sauna
Scooter/moped rentals
Scuba diving
Shopping
Snorkeling
Steam room
TV in common areas
Water sports equipment
Windsurfing

Family friendly

Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Mini-fridge
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

6,534 square feet of conference space
Business center
Meeting room

Outdoors

Beach loungers
Beach towels
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Mud bath
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No elevator
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant

3 floors
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Smoking not allowed
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Free crib
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

55-inch smart TV with cable channels

Food and drink

Mini-fridge

Access via exterior corridors
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: USD 2.75 per accommodation, per night

The charges below are included in your overall room price:

New Year's Eve gala dinner fee
Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
Long-term renters welcome.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Nearby construction work may cause some noise disturbance.
There are no elevators.
No rollaway or extra beds are available.

Frequently asked questions

Are there all-inclusive rate plans at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Viva Azteca by Wyndham, A Trademark All Inclusive Resort is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Viva Azteca by Wyndham, A Trademark All Inclusive Resort on Oct 5, 2025 start from $357.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Viva Azteca by Wyndham, A Trademark All Inclusive Resort provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

This property is situated in Playacar, just steps from Playacar Golf Club, and within a 10-minute walk of Mayan Ruins of Playacar and Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Playacar Beach within a short drive.

Is there parking available at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, body wraps, and hydrotherapy.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort feature a casino at the property?

No, Viva Azteca by Wyndham, A Trademark All Inclusive Resort doesn't have a casino.

Is there an indoor pool at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

Is Viva Azteca by Wyndham, A Trademark All Inclusive Resort a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a poolside restaurant.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have a hot tub?

Yes, this all-inclusive property offers private spa tubs in some guestrooms.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have a restaurant that serves breakfast?

Yes, Viva Azteca by Wyndham, A Trademark All Inclusive Resort has 4 restaurants, and serves breakfast for a surcharge.

Will Viva Azteca by Wyndham, A Trademark All Inclusive Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viva Azteca by Wyndham, A Trademark All Inclusive Resort.

Are there connecting rooms at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

Where is the closest airport to Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

The closest major airport to Viva Azteca by Wyndham, A Trademark All Inclusive Resort is Cozumel Intl. Airport (CZM), which is 20.3 mi away (255 minutes by car).

Are there rooms with balconies that I can book at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Yes, every guestroom at Viva Azteca by Wyndham, A Trademark All Inclusive Resort comes with a furnished balcony with some featuring ocean or garden views.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Viva Azteca by Wyndham, A Trademark All Inclusive Resort.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Corneliu

Traveled with family

Jul 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

quiet, clean, and good services

Stayed 10 nights in Jun 2025

8/10 Good

Jamie Raymond

Traveled with group

Jul 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property was very clean and the service was excellent.

Stayed 6 nights in Jun 2025

10/10 Excellent

Mat

Traveled with partner

Jun 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff at the resort were all amazing. They all were super friendly and helpful with everything we needed. The staff would treat us like family and did everything in their power to make sure we enjoyed our time. Not once did we feel unsafe or that any of our property would be stolen. The rooms were incredibly comfortable. The cleaners would come everyday to make our beds and clean up. The food was amazing with something new everyday and having multiple restaurant options. My fiance is celiac which usually makes it hard to find food options but the resort made sure they always had options for her aswell as making sure it tasted good. The perfomers were all great. They had a new show everynight from a world tour to a lion king night. We saw them in the morning making sure people were having a good time teaching dances at the pool to having games and fun contest that were available for all ages. There were always staff available to help us out with whatever we needed. They made sure we would have a ride when we needed it and aswell as giving us suggestions on what fun activities to do. I have nothing bad to say about the resort. Absolutely everything was amazing. The staff, the food, the comfortability, and the overall enjoyment were amazing. I highly recommend coming here if you are thinking about it. Even when i saw other tourist treat the workers like slaves/garbage, the staff would still do their best aswell as having a smile on their face.

Stayed 7 nights in Jun 2025

10/10 Excellent

Alma

Traveled with family

Jun 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jun 2025

6/10 Okay

Matthew Luciano

Jun 24, 2025

Stayed 7 nights in Jun 2025

4/10 Poor

Diego

Traveled with family

Jun 24, 2025

Disliked: Amenities

Overall, our stay at Viva Azteca was enjoyable in many ways. The rooms were clean and comfortable, and the staff did a commendable job keeping the beach area as clear as possible during a difficult seaweed season. The pool was also very nice and well-maintained. However, several areas fell short of expectations. The amenities advertised were underwhelming. The “game room,” for instance, was disappointing. It featured only one old, broken pool table with damaged cues and missing pocket nets, making it nearly unusable. The dinner experience, in terms of service and ambiance, was pleasant. However, the biggest issue during our stay was with the food itself—specifically, how food allergies were handled. My family has peanut allergies, and I had called the hotel ahead of time to confirm that they could accommodate this. I was assured that they could. Unfortunately, that was not our experience upon arrival. At the Mayan Cuisine restaurant, we informed our server of our allergies, and he seemed unconcerned. He told us he couldn’t guarantee the dishes were nut-free, which contradicted what we had been told before our trip. Still, we ordered dishes he claimed were safe. Within 30 minutes, my son broke out in hives, and I experienced the beginning of an allergic reaction myself. Thankfully, we had emergency medication on hand. We tried to move on and enjoy the rest of our stay, but these incidents continued. At the buffet, I asked multiple staff members whether certain dishes conta

Stayed 6 nights in Jun 2025

2/10 Terrible

Priscila

Traveled with family and small children

Jun 24, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

My brothers room had a leaking roof. My sisters room her main door wouldn’t lock properly. No elevators. Small dirty pool. Building is old. Food is gross. The power went out in the middle of the night. Left us without an AC inside the room for hours in the middle of the night. I plugged my blow dryer into the plug and the breakers in the room had to be reset because the power went out.

Stayed 6 nights in Jun 2025

10/10 Excellent

BLAKE EDWARD

Traveled with partner

Jun 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff especially Alejandra was super great help with . food is great and is an overall wonderful experience. Walking distance to 5th ave and ferries to Cozumel.Have stayed here several times and has remained a consistently wonderful experience.Highly recommended 😁

Stayed 3 nights in Jun 2025

10/10 Excellent

carmen Rosa

Jun 19, 2025

Liked: Cleanliness

Excellent service beautiful hotel

Stayed 5 nights in Jun 2025

10/10 Excellent

Angela

Traveled with family

Jun 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent service!!! We loved it!

Stayed 4 nights in Jun 2025

10/10 Excellent

Silvestre

Jun 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Andrew

Jun 15, 2025

Stayed 7 nights in Jun 2025

10/10 Excellent

Sergio

Traveled with family and small children

Jun 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great resort, a lot of activities for kids and adults. Would recommend 100% The staff at the kids club were amazing and treated our boys like family. Great place to stay

Stayed 5 nights in Jun 2025

10/10 Excellent

Keith

Traveled with family

Jun 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This resort is very well kept. It was clean, though the rooms could use a renovation. The showers were outdated. The resort is eco-friendly, so they don't use water bottles. They have filtered bottle filling stations around the resort. They also offer cool water from dispensers around the property. The resort is very close to Playa Del Carmen, for any shopping you want to do. There's also a very decently sized market just down the road from the resort. It's a gated community, so it's very safe. I would definitely recommend this resort to anyone wanting to stay at a nice, quiet and affordable resort near playa del carmen.

Stayed 7 nights in May 2025

4/10 Poor

Maria Rodriguez

Traveled with partner

Jun 4, 2025

The food was absolutely terrible, and to make matters worse, my husband found a cigarette butt in his meal! We were completely disgusted and immediately reported it to the manager. Needless to say, we will never be returning to this resort again!

Stayed 5 nights in May 2025

10/10 Excellent

Miguel

Jun 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Close to the beach

Stayed 4 nights in May 2025

8/10 Good

Serguei

Traveled with family

May 31, 2025

Liked: Cleanliness

Overall 7 days trip went good. Good food, friendly stuff, close to shopping and a 10 min walk to 5th street. Hotel is kind of outdated but we were there for the Ocean not a room. Did not have any people who want you to buy the Timeshare , that's was a surprise. Overall will comeback.

Stayed 7 nights in May 2025

8/10 Good

Manuel

Traveled with group, Traveled with partner

May 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time, the rooms were great but the floors were very slippery when wet, like more than a usual tile. Loved the variety at the buffet, only negative about it was that i do wish at least the main buffet was air conditioned.

Stayed 3 nights in May 2025

6/10 Okay

Tyler

May 18, 2025

Liked: Cleanliness

I would rate my stay at Viva Azteca as mediocre. I have stayed at resorts that were nicer, although our stay at Viva Azteca was decent. My biggest problem was the lack of restaurants

Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family

May 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It has an old Playa del Carmen vibe. The staff is very attentive and helpful. The food was great, wonderful coffee and always had options for delicious fresh food.

Stayed 8 nights in May 2025

10/10 Excellent

Angel

May 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Todo está bien thanks

Stayed 8 nights in Apr 2025

8/10 Good

Gabrielle

Traveled with partner

May 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Travelled here with my partner, it was a very chill resort with lots of families. Definitely not a big party spot, but that was good for us. Everything was nice and clean, our power went out one day and they fixed it quickly. Our only issue was the food, we didn’t have high expectations going in as all inclusive food is hit or miss but we were still disappointed.

Stayed 5 nights in Apr 2025