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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4.0 star property
Family fun on the beach, with outdoor pool, near Playacar Golf Club
VIP Access

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Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Outdoor pool, pool umbrellas, sun loungers
Property video
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
On the beach, white sand, sun loungers, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪6 min walk‬
  • Place, Quinta Avenida
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard with Garden View

  • 398 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe with Ocean View

8.0 out of 10
Very good
(1 review)
  • 247 sq ft
  • Sleeps 4

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard with Garden View

  • 398 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe with Ocean View

  • 247 sq ft
  • Sleeps 4

View all photos for Room Superior with Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior with Pool View

  • 247 sq ft
  • Sleeps 4

View all photos for Room Superior with Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior with Pool View

  • 247 sq ft
  • Sleeps 4

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Garden, 1 King Bed, Non-Smoking

8.2 out of 10
Very good
(10 reviews)
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Garden, 2 Queen Beds, Non-Smoking

8.2 out of 10
Very good
(24 reviews)
  • 373 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Ocean, 2 Queen Beds, Non-Smoking

  • 460 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Pool, 1 King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Superior Pool, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 373 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking | Premium bedding, in-room safe, individually decorated, desk

Accessible Garden View, 1 Queen Bed, Non-Smoking

  • 373 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Playa del Carmen

Located in Playacar, Viva Azteca by Wyndham, A Trademark All Inclusive Resort is adjacent to Playacar Golf Club and within a mile (2 km) of other popular sights like Quinta Avenida. This 4-star property has 339 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Playacar Golf Club - 2 min walk - 0.1 miles
  • Playacar Beach - 6 min walk - 0.4 miles
  • Mayan Ruins of Playacar - 6 min walk - 0.4 miles
  • Quinta Avenida - 3 min drive - 1.1 miles
  • Playa del Carmen Maritime Terminal - 3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬10 min walk
  • ‪Bar Arrecife - ‬17 min walk
  • ‪La Terraza - ‬9 min walk
  • ‪Turquesa - ‬5 min walk
  • ‪Restaurante Miramare - ‬17 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Family fun on the beach, with outdoor pool, near Playacar Golf Club
At Viva Azteca by Wyndham, A Trademark All Inclusive Resort, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Furnished balconies or patios, safes, and phones are other standard amenities. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Exterior
Viva Maya by Wyndham, A Trademark All Inclusive Resort
  • Pool
  • All inclusive
  • Spa
  • Parking included
8.0 out of 10, Very Good, 1,006 reviews
$534 nightly
The price is $655
Jan 10 - Jan 11
Total with taxes and fees
Viva Maya by Wyndham, A Trademark All Inclusive Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • El Cenote
  • El Nopal
  • II Palco
  • Xul Ha

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bodyboard
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Padel
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,534 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 2.83 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No rollaway or extra beds are available.

Frequently asked questions

Are there all-inclusive rate plans at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Viva Azteca by Wyndham, A Trademark All Inclusive Resort is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

As of Jan 2, 2026, prices found for a 1-night stay for 2 adults at Viva Azteca by Wyndham, A Trademark All Inclusive Resort on Jan 13, 2026 start from $574.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Viva Azteca by Wyndham, A Trademark All Inclusive Resort provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

This property is situated in Playacar, just steps from Playacar Golf Club, and within a 10-minute walk of Mayan Ruins of Playacar and Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Is there parking available at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, body wraps, and mud baths.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort feature a casino at the property?

No, Viva Azteca by Wyndham, A Trademark All Inclusive Resort doesn't have a casino.

Is there an indoor pool at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Yes, this all-inclusive property offers private spa tubs in some guestrooms.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have a restaurant that serves breakfast?

Yes, Viva Azteca by Wyndham, A Trademark All Inclusive Resort has 4 restaurants, and serves breakfast for a surcharge.

Will Viva Azteca by Wyndham, A Trademark All Inclusive Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viva Azteca by Wyndham, A Trademark All Inclusive Resort.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

Where is the closest airport to Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

The closest major airport to Viva Azteca by Wyndham, A Trademark All Inclusive Resort is Cozumel Intl. Airport (CZM), which is 20.3 mi away (255 minutes by car).

Are there rooms with balconies at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Yes, every guestroom at Viva Azteca by Wyndham, A Trademark All Inclusive Resort comes with a furnished balcony with some featuring ocean or garden views.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Viva Azteca by Wyndham, A Trademark All Inclusive Resort.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 470 out of 1002 reviews
Rating 8 - Good. 300 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Katrin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to figure out when and where activities were, for example cooking classes, because the app did not have locations and often incorrect times. Activities also did not have descriptions.
Stayed 6 nights in Sep 2025

10/10 Excellent

Anthony Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place.
Stayed 8 nights in Jul 2025

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The food went from awful to really descent in 24 hrs. Rooms with strong humidity and plumbing issues in the shower and vanity.
Stayed 6 nights in Sep 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

8/10 Good

Karolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Viva Azteca by Wyndham and really enjoyed it. It’s a smaller, quieter resort with fewer kids and less partying, which made it perfect for a relaxed, chill atmosphere. The food was delicious, and the staff were very welcoming. If you’re looking for something bigger with more activities and entertainment, I’d recommend checking out Viva Maya, but if you prefer a laid-back vibe, Azteca is a great choice.
Stayed 8 nights in May 2025

10/10 Excellent

Josephine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Socorro Posada, Schaumburg

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 5 nights in Aug 2025

10/10 Excellent

Terence, Milton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Well laid out & very clean. Friendly & helpful staff. Amazing beach. Great food & its excellent that you can also take advantage of their sister resort, Maya, for extra dining options as well. The rooms & belconies need more hooks to hang towels & things on. Would be nice to have beer added to the fridge daily when the room is cleaned. The cafe should open before 9am. The beach toys office (kayaks, etc.) should open earlier as well.
Stayed 10 nights in Jul 2025

8/10 Good

Fabiola Tovar de

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar , la pasamos mui bien !!
Stayed 7 nights in Aug 2025

10/10 Excellent

Arilee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

NANCY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacations ♥️♥️ The amenities and shows were spectacular, great location close to everything. Location was fantastic Playacar is in the middle of Cancun and Tulum. Walking & shopping very close and safe, great food amazing staff very friendly and always with a smile ready to help and answer all your questions. Clean rooms and spacious every day housekeeping. Special “THANKS” to Johnathan “bell boy” Liliana in the front desk and Laura guest service and manager. They all made our vacation special and very pleasant stayed. Five star ⭐️ and we will visit again soon!
Stayed 7 nights in Jul 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay, the staff was super polite and always ready for o help with a smile. They’re just missing extra hangers for towels and swimming suits.
Stayed 6 nights in Jul 2025

4/10 Poor

Darvin, Holden

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel looks old, old paint on the walls, some dirty. We had a really bad smell of sea weed coming from the air conditioning, issue was reported and we were never notified of any updated, smell went away until water started coming from the ceiling near the ac unit, again the issue was reported and again we were never notified about any repairs done, after that the ac was coming out with a disinfecting like smell, out of the 3 trips to the same area this is the one with the lowest quality, food was great!
Stayed 7 nights in Jul 2025

10/10 Excellent

Ajay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and the activities and entertainment team were excellent. They made us feel very welcome and involved and added special memories to our vacation. Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex Rios

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly employes..everiones os very nice
Stayed 5 nights in Jul 2025

10/10 Excellent

Eli Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Daniel Reyes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and secure
Stayed 5 nights in Jul 2025

6/10 Okay

Mengyao

Beach are all covered by seaweeds
Stayed 6 nights in Jun 2025

8/10 Good

Georgie Adrianna

Stayed 4 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Perfect Place!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a relaxing week long stay at Viva Azteca. The location in Playacar was safe and felt very much like a friendly neighbourhood. We did day trips to Cenote but also enjoyed riding bikes around Playacar and spending time on the beach under the palm trees. The property is well maintained and the areas were laid out well so you had privacy. Thank you
Beach
Stayed 6 nights in Jul 2025

10/10 Excellent

Corneliu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
quiet, clean, and good services
Stayed 10 nights in Jun 2025

8/10 Good

Jamie Raymond

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and the service was excellent.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the resort were all amazing. They all were super friendly and helpful with everything we needed. The staff would treat us like family and did everything in their power to make sure we enjoyed our time. Not once did we feel unsafe or that any of our property would be stolen. The rooms were incredibly comfortable. The cleaners would come everyday to make our beds and clean up. The food was amazing with something new everyday and having multiple restaurant options. My fiance is celiac which usually makes it hard to find food options but the resort made sure they always had options for her aswell as making sure it tasted good. The perfomers were all great. They had a new show everynight from a world tour to a lion king night. We saw them in the morning making sure people were having a good time teaching dances at the pool to having games and fun contest that were available for all ages. There were always staff available to help us out with whatever we needed. They made sure we would have a ride when we needed it and aswell as giving us suggestions on what fun activities to do. I have nothing bad to say about the resort. Absolutely everything was amazing. The staff, the food, the comfortability, and the overall enjoyment were amazing. I highly recommend coming here if you are thinking about it. Even when i saw other tourist treat the workers like slaves/garbage, the staff would still do their best aswell as having a smile on their face.
Stayed 7 nights in Jun 2025

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

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