Emporio Cancun Optional All Inclusive

4.0 star property
Beach resort with 3 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Emporio Cancun Optional All Inclusive

On the beach, beach towels
Property preview
Aerial view
3 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Place, Aquaworld
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

Deluxe Double Room

8.2 out of 10
Very good
(47 reviews)
  • 381 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(24 reviews)
  • 428 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, Ocean View

8.6 out of 10
Excellent
(99 reviews)
  • 381 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(30 reviews)
  • 428 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Doble Room Oceanfront

8.6 out of 10
Excellent
(32 reviews)
  • 381 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.4 out of 10
Very good
(26 reviews)
  • 428 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(14 reviews)
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(15 reviews)
  • 428 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room Deluxe

  • 376 sq ft
  • Sleeps 4

Suite Deluxe

  • 430 sq ft
  • Sleeps 3

Room Deluxe with Partial Sea View

  • 376 sq ft
  • Sleeps 4

Suite Deluxe with Partial Sea View

  • 430 sq ft
  • Sleeps 3

Super Saver Non Refundable

9.4 out of 10
Exceptional
(3 reviews)
  • 381 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • 365 sq ft
  • Sleeps 4

Room Premium with Ocean View

  • 376 sq ft
  • Sleeps 4

Room Deluxe with Beach View

  • 376 sq ft
  • Sleeps 4

Suite Deluxe with Beach View

  • 430 sq ft
  • Sleeps 3

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

You may also like

About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, Emporio Cancun Optional All Inclusive is within a mile (2 km) of other popular sights such as Delfines Beach. This 450-room, 4-star resort welcomes guests with 3 outdoor pools, 3 restaurants, and a 24-hour gym.

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 4 min walk - 0.3 miles
  • Delfines Beach - 16 min walk - 0.8 miles
  • Aquaworld - 17 min walk - 0.9 miles
  • El Rey Ruins - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Piña Colada - ‬5 min walk
  • ‪Noriku - ‬3 min walk
  • ‪Playa - Beach - ‬3 min walk
  • ‪Chala - ‬3 min walk
  • ‪Bahia Rodizzio - ‬4 min walk

About this property

Emporio Cancun Optional All Inclusive

Beach resort with 3 restaurants and 3 outdoor pools
Emporio Cancun Optional All Inclusive features 3 outdoor pools, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach resort include WiFi in public areas, conference space, and an arcade/game room.
55-inch TVs come with cable channels, and guests can stay connected with WiFi. Coffee makers, hair dryers, and safes are also standard.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 320 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Is a free cancellation option available at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on Oct 31, 2025 start from $178.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Emporio Cancun Optional All Inclusive?

This resort is situated in Zona Hotelera, just steps from Maya Museum of Cancun, and within a 10-minute walk of Iberostar Cancun Golf Course and Oasis Arena. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Will I be able to park at Emporio Cancun Optional All Inclusive?

Yes, self parking is offered for free at the resort. Though parking is limited, accessible parking is also available.

Is there a spa available at Emporio Cancun Optional All Inclusive?

Spa services at the resort include massages.

Does Emporio Cancun Optional All Inclusive feature a casino at the property?

No, Emporio Cancun Optional All Inclusive doesn't have a casino.

Is there an indoor pool at Emporio Cancun Optional All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Emporio Cancun Optional All Inclusive?

This beachfront resort offers many amenities for couples such as 3 outdoor pools and 2 poolside bars with some guestrooms featuring private pools.

Are there hot tubs at Emporio Cancun Optional All Inclusive?

No, this resort doesn't have a spa tub.

Does Emporio Cancun Optional All Inclusive have a restaurant that serves breakfast?

Yes, Emporio Cancun Optional All Inclusive has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Emporio Cancun Optional All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Emporio Cancun Optional All Inclusive.

Does Emporio Cancun Optional All Inclusive have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Emporio Cancun Optional All Inclusive?

The closest major airport to Emporio Cancun Optional All Inclusive is Cancun Intl. Airport (CUN), which is 9.9 mi away (16 minutes by car).

Can I book a room with a balcony at Emporio Cancun Optional All Inclusive?

Yes, some guestrooms at this resort offer either a balcony or a patio where guests can enjoy ocean or garden views.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 980 out of 2001 reviews
Rating 8 - Good. 416 out of 2001 reviews
Rating 6 - Okay. 274 out of 2001 reviews
Rating 4 - Poor. 145 out of 2001 reviews
Rating 2 - Terrible. 186 out of 2001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
We love the Balcony and the safety but also the Breakfast Buffet
Stayed 7 nights in Oct 2025

2/10 Terrible

Estrada

I reserve all inclusive when arrive they said no, u must paid for food, $1500 pesos per day per adult. When I leave I must paid an extra $350 or 380 pesos aparently for security.???? Ufff.
Stayed 4 nights in Sep 2025

8/10 Good

Tashawna

Liked: Cleanliness, staff & service, property conditions & facilities
The food can improve everything else is good.
Stayed 3 nights in Sep 2025

8/10 Good

Antonio

Traveled with family
Liked: Staff & service, property conditions & facilities
We like that was safe and quiet.
Stayed 11 nights in Jul 2025

2/10 Terrible

Aster

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
what i didn't like is first the air condition was not working then they didnot want to give us 4 battle water even though we pay for 4 people, we lost one flip flop shoe and also untill we live the fridge was not working. we had unpleasant time staying.
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place with outstanding service. The staff was incredibly kind and attentive, always making sure everything was perfect. I’ll definitely be back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Hugo, Fresno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice stay, I enjoyed time
Stayed 6 nights in Jul 2025

8/10 Good

Casey

Stayed 5 nights in Jul 2025

10/10 Excellent

Jones Tamar Santos

Great
Stayed 2 nights in Jul 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities
Large and confusing property where things are far away like the reception area and it’s hard to get pool towels because of the hours. Lobby on 4th floor and all the different buildings kind of hard to get used to. Nice beach with loungers and pool/hot tub is nice but plenty of kids where they were not allowed. Comfortable room. Had an entertaining show one night near the pool area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Isiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very kind and friendly, the locals were also very eager to help
Stayed 3 nights in Jul 2025

6/10 Okay

Ma Jennierose

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST DEAL IN CANCUN!

Amazing resort! Will most definitely be headed back out there! So relaxing, great food, everything you need is on site. The room is so beautifully laid out! I LOVED IT!
Stayed 3 nights in Jul 2025

8/10 Good

Melissa

Liked: Staff & service, amenities
AC not working properly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rolando, Orlando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pools, Great food, spacious rooms and steps away from the beach
Stayed 5 nights in Jul 2025

10/10 Excellent

John J

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this property
Stayed 6 nights in Jul 2025

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness, staff & service
Unfortunately was not aware of construction on site which negated the ocean view
Stayed 5 nights in Jul 2025

10/10 Excellent

Yeni Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Sara was so nice and friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

corey

Traveled with family
Liked: Cleanliness, staff & service, amenities
I do enjoy this place. 3rd time staying here for extended visits. Cons: construction at different areas of resort. I understand there will be upgrades. The construction this year is one of the pools. Work performing all day so it is a bit noisy. I did not come here for the pool however nor do I stay at the resort during the day. This is not a huge deal for me. Steps. Lots and lots of steps. Everywhere. I cannot spell the word steps without walking into another flight of steps. Everywhere. When I go solo to this place, I do not mind. I could however tell that my party I brought became tired of them very quick. Location. So with Emporio, we r is cheaper, but the location is not the best. No quick shopping or great food at quick notice. Again, I do not mind getting an uber, taxi, or walking. The party I brought did however not enjoy shuttling around everytime. Buffet. I never do the all inclusive. I don’t drink and the food is just average. I did not come here for a buffet. I came for local food. The pros: staff is amazing. Clean. Always clean. Staff is always ready to help. Air conditioning is awesome. Beach is great (make sure it is not seaweed season), I will be back next year around the same time. Thank you Emporio!!!!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jorge

Stayed 7 nights in Apr 2025

10/10 Excellent

GORDON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great staff with lots of smiles. I wool return!
View from our balcony.
Ferry to Isla Mujeres isn’t far. Nice day trip!
Stayed 5 nights in Jul 2025

10/10 Excellent

Rabih

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with extremely friendly staff. The breakfast and dinner buffets were good, offering plenty of options. The beach, however, had a lot of seaweed, so I wasn’t able to swim directly in front of the property. I had to walk a bit to find a cleaner section of the beach for swimming.
Stayed 4 nights in Jul 2025

6/10 Okay

Jocelyn

Liked: Cleanliness
Disliked: Staff & service
They need to remove the " Optional" on the hotel name. Emporio Cancun Optional because it's confusing how a traveler thinks thats also the name of the hotel and not an "Optional" option of inclusive
Stayed 3 nights in Jul 2025

10/10 Excellent

Devon Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at emporio
Stayed 4 nights in Jul 2025

10/10 Excellent

Lawrence

Liked: Amenities, property conditions & facilities
For are first time family far vacation it was fun and exciting. We had fun in pools and show activities like the wrestling 😀
Stayed 5 nights in Jul 2025