Fiesta Americana Condesa Cancun All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

Relax by the serene pool surrounded by lush greenery and palm trees.
Enjoy a meal with a view of the ocean from this beachside dining area.
Enjoy meals and beverages in a contemporary setting with a long counter and comfortable seating area.
Relax in a spacious room with a large bed, flat-screen TV, and seating area.
Enjoy a meal under the shade of a pergola with ocean views.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪3 min walk‬
  • Delfines Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
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Room options

2 Bedroom Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1227 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Suite (Honey Moon)

7.4 out of 10
Good
(3 reviews)
  • 645 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • 387 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

8.0 out of 10
Very good
(2 reviews)
  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(17 reviews)
  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Sunset View

9.0 out of 10
Wonderful
(30 reviews)
  • 387 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(108 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(41 reviews)
  • 385 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.4 out of 10
Very good
(37 reviews)
  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Sunset View

8.0 out of 10
Very good
(33 reviews)
  • 387 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Garden View

8.2 out of 10
Very good
(119 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (with Plunge Pool)

8.6 out of 10
Excellent
(11 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (with Plunge Pool)

8.2 out of 10
Very good
(21 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

8.0 out of 10
Very good
(7 reviews)
  • 387 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

8.6 out of 10
Excellent
(4 reviews)
  • 386 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Family Suite

  • 839 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking (Master)

8.4 out of 10
Very good
(9 reviews)
  • 839 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(62 reviews)
  • 387 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a 5-minute walk of Aquaworld, Fiesta Americana Condesa Cancun All Inclusive is within a few miles (5 km) of other popular sights like La Isla Shopping Mall. This 507-room, 4.5-star property has 2 outdoor pools along with a full-service spa and 10 restaurants.

What's nearby

  • Aquaworld - 3 min walk - 0.2 miles
  • Iberostar Cancun Golf Course - 16 min walk - 0.9 miles
  • Delfines Beach - 3 min drive - 2.0 miles
  • El Rey Ruins - 4 min drive - 2.4 miles
  • La Isla Shopping Mall - 5 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Coyote Loco - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪BlueAgave - ‬8 min walk
  • ‪Market Place - ‬7 min walk
  • ‪Rosa Negra - Cancún - ‬4 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

Luxury property on the beach, with 2 outdoor pools
Guests of Fiesta Americana Condesa Cancun All Inclusive have access to a full-service spa, 2 outdoor pools, and karaoke. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.
55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer free toiletries. Other amenities include minibars, free local calls, and laptop-compatible safes. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mexicano
  • Kalmia
  • Rosato
  • San Telmo
  • Thai Kunn

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (21,600 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - December 2019
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 89 per pet, per night
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
Fiesta Americana Condesa
Fiesta Americana Condesa All Inclusive
Fiesta Americana Condesa All Inclusive Cancun
Fiesta Americana Condesa Cancun
Fiesta Americana Condesa Cancun All Inclusive
Fiesta Condesa
Fiesta Condesa Americana All Inclusive
Fiesta Americana Cancun
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Condessa Cancun
Fiesta Americana Condesa All Inclusive All-inclusive property
Fiesta Americana Condessa Cancun
Fiesta Americana Cancun
Fiesta Americana Condesa All Inclusive Hotel
Fiesta Americana Condesa Cancun All Inclusive
Fiesta Americana Condesa All Inclusive
Hotel Fiesta Americana Condesa Cancun - All Inclusive Cancun
Hotel Fiesta Americana Condesa Cancun - All Inclusive
Fiesta Americana Condesa Cancun All Inclusive Hotel
Cancun Fiesta Americana Condesa Cancun - All Inclusive Hotel
Fiesta Americana Condesa Cancun - All Inclusive Cancun
Fiesta Americana Condesa Cancun All Inclusive Cancun

Frequently asked questions

Can I book all-inclusive options at Fiesta Americana Condesa Cancun All Inclusive?

Fiesta Americana Condesa Cancun All Inclusive is an all-inclusive resort and rates come with all meals. Activities include soccer, volleyball, and language classes.

How much does it cost to stay at Fiesta Americana Condesa Cancun All Inclusive?

As of Jul 11, 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Condesa Cancun All Inclusive on Jul 19, 2025 start from $371.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Fiesta Americana Condesa Cancun All Inclusive?

Fiesta Americana Condesa Cancun All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see close to Fiesta Americana Condesa Cancun All Inclusive?

This property is situated in Zona Hotelera, just steps from Aquaworld, and within a 10-minute walk of Oasis Arena and San Miguelito. You'll also find La Isla Shopping Mall and Iberostar Cancun Golf Course within a short drive.

Is parking available on site at Fiesta Americana Condesa Cancun All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Is there a spa available at Fiesta Americana Condesa Cancun All Inclusive?

Miiluma Spa is the property's spa and services include hot stone massages, deep-tissue massages, body wraps, and hydrotherapy.

Does Fiesta Americana Condesa Cancun All Inclusive feature a casino?

No, Fiesta Americana Condesa Cancun All Inclusive doesn't have a casino.

Is there an indoor pool at Fiesta Americana Condesa Cancun All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Fiesta Americana Condesa Cancun All Inclusive?

This beachfront all-inclusive property offers many amenities for couples such as 2 outdoor pools and 3 poolside bars with some guestrooms featuring private pools.

Are there hot tubs at Fiesta Americana Condesa Cancun All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Fiesta Americana Condesa Cancun All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Fiesta Americana Condesa Cancun All Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Does Fiesta Americana Condesa Cancun All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Fiesta Americana Condesa Cancun All Inclusive for a fee of USD 89 per pet, per night. The property also provides food and water bowls.

Does Fiesta Americana Condesa Cancun All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Fiesta Americana Condesa Cancun All Inclusive?

The closest major airport to Fiesta Americana Condesa Cancun All Inclusive is Cancun Intl. Airport (CUN), which is 10.2 mi away (16 minutes by car).

Can I book a room with a balcony at Fiesta Americana Condesa Cancun All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a balcony or a deck where guests can enjoy ocean or garden views.

Does Fiesta Americana Condesa Cancun All Inclusive have a wedding venue on site?

There are wedding services available at Fiesta Americana Condesa Cancun All Inclusive if that's in your vacation plans.

Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2409 out of 3872 reviews
Rating 8 - Good. 833 out of 3872 reviews
Rating 6 - Okay. 346 out of 3872 reviews
Rating 4 - Poor. 149 out of 3872 reviews
Rating 2 - Terrible. 135 out of 3872 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Food and friendly staff. This is our third time back at fiesta Americana Condessa, and would recommend to anyone.
Stayed 6 nights in Jun 2025

10/10 Excellent

Rossbel D De

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Excellent food
Stayed 6 nights in Jun 2025

10/10 Excellent

Taiwo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and services is excellent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Francisco Avizaid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Kelsey Ann

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all around a great place. Had a great time!
Stayed 7 nights in Apr 2025

10/10 Excellent

IVAN ALBERTO BORRERO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing the customer service the staff has is top notch from the welcoming to the departure i have nothing to complaint I will definitely recommended this hotel and i will be back
Stayed 5 nights in Apr 2025

4/10 Poor

Sarah, Ladysmith

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 6 nights in Apr 2025

10/10 Excellent

Mary Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and dining options. Also liked the quiet room with deck
Stayed 7 nights in Apr 2025

8/10 Good

Sergio, Gerber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would Prefer more dancing events and spanish music to make it feel like cancun.
Stayed 8 nights in Mar 2025

8/10 Good

Veronica

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Dana

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with our 12 month old and it was absolutely perfect! Great size hotel, plenty of meal options all times of day, really enjoyed the restaurants. Greenery around the resort is beautiful. Great pool set up. The staff are amazing and so friendly (Magda and Margarita always recognized our baby and were so welcoming). Would absolutely love to stay here again.

8/10 Good

Samuel Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience minus some extremely loud group of guys in the room above us - partied every night in the room. We called the front desk and it was taken care of.
Stayed 6 nights in Mar 2025

6/10 Okay

Sybria

Liked: Property conditions & facilities
Not a fan of the rooms. The bedding felt wet and constant wet floors. Rooms smelled old and not cleaned well. The staff barely spoke English and I couldn’t get room service unless I went down stairs to request in person. Food was ok.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maceo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st Class Experience

Fiesta American Condessa offers a 1st class experience that is 100% all inclusive for everyone. The food was 2nd to none.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Balvina

Stayed 5 nights in Mar 2025

10/10 Excellent

JOSE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and polite people food was great
Stayed 2 nights in Apr 2025

8/10 Good

Marwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in general was excellent except the beach very dissapointing (very narow strip and many hidden stones not that impressive or safe!)
Stayed 4 nights in Apr 2025

8/10 Good

darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Brittany, Winnsboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. The staff was nice and friendly. We wish it was more options for food but overall really good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jade, Parkhill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will absolutely be going back!
Stayed 5 nights in Mar 2025

6/10 Okay

Diana

Traveled with family
Liked: Cleanliness, staff & service

Just OK, wouldn’t repeat

It has a beautiful beach front with sun beds but no sun shades, no bar or food directly at the beach which I have seen in others. Sun beds by the pool already taken by 8am, you have to get up really early in order to get a decent spot. Buffet restaurant is just OK, although one day I tried a really good fried rice. No kids club, under construction I think, some entertainers in the kids pool area, but no safe space where the kids can play for a couple hours and be taken care of.
Stayed 5 nights in Mar 2025

2/10 Terrible

Cesar Adrian Breton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful service run down property. We had one request which was to sleep together in the same bed as it was the last nights of our honey moon before flying out, we got given a room with 2 small beds. We got charged for the upgraded room without remedy, no access to anything VIP. Put me off ever staying at a fiesta Americana ever again
Stayed 1 night in Feb 2025

8/10 Good

Miles

Stayed 2 nights in Apr 2025