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Fiesta Americana Condesa Cancun All Inclusive

4.0 out of 5.0

Fiesta Americana Condesa Cancun All Inclusive

4.0 out of 5.0

Recent guest reviews

very clean and staff excellent and friendlyl! all were very welcoming! buffets were excellent and fresh foods. Entertainment was fun, especially Retro and Fire show! Nicely renovated!

It is a nice hotel however the bathroom walls are glass and open doorway right next to entrance door. Not good for more than 1 couple. The coffee maker was a Kerrig with only espresso cups and management wanted us to purchase extra cups beyond the 2 that was allocated per room. My husband complained so much they finally gave us more. The upper level pool was heated and was wonderful and the food was good.

The room has nice views. The room layout was okay, not super fancy like Ritz, St Regis or Intercontinental. More like Villa Del Palmar. Ambient and family friendly. It’s all inclusive and the price is excellent for unlimited alcohol and relatively upscale restaurants. My favorite are the sit down restaurants. The food quality is surprisingly amazing. I got $50 resort per night for my room. Many of you orbitz credit card holders probably get the same perk. I used the credit to get a lobster and I only had to copy $5 USD. It is a very family friendly place. Everyone just look so happy. It’s not a good place to host conventions and business meetings.

Nice hotel and good service. The food is excellent and convenient.

Nice Hotel and excellence service. Close to the airport and the food was delicious.

Nice views. Close to sea and conform place. Food is ok.

Excellent hotel very nice people food was excellent i can wait to go back

Great hotel with excellent staff providing awesome service...only downfall is the humidity in the rooms

I was expecting much more for the 4 star hotel. Mini bar, in the room, is just 4 can of beer and 4 of Pepsi Room service is ok. The entertainment is ok, but the theater has bad smell, inside. Food is nice. About all inclusive, We have to pay 25 pesos for using coffee machine in the room. Also some restaurants has extra charges for food.

My family and I had a very pleasant stay at this hotel for our November 2018 trip! The staff was very accommodating, the food was outstanding, the scheduled activities were fun, and the room was very comfortable. I also made reservations for a massage at the spa, and the facilities were terrific! I would certainly stay here again, and I recommend this hotel to anyone looking for a great getaway. Thanks for the memories!

Nice hotel, warm sea, clean sand, excellent place for vacation. Thanks, Fiesta Americana Condesa!

GREAT HOTEL CLOSE TO BEACH, GREAT AND HELPFUL STAFF. WOULD DEFINITELY COME BACK AGAIN.

The customer service at the resort is outstanding! The staff is friendly and very courteous. My next visit I will stay at the Fiesta Americana Condesa. I had a great experience.

Hotel was nice, rooms seem to have a funny smell when you walked into it and Our cloths always felt damp. Flooring by the pools was slippery when wet.

Blvd. Kukulkan km 16.5 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Hotel Zone, Fiesta Americana Condesa Cancun All Inclusive is within 2 miles (3 km) of popular attractions such as Delfines Beach and El Rey Ruins. This 4-star resort has 502 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's on the beach and also a short walk from Ballenas Beach and Maya Cancun Museum.


Dining

Enjoy dining at Restaurante Kambu, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

An LCD TV comes with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a minibar, a coffee maker, and free local calls.


Property features

Fiesta Americana Condesa Cancun All Inclusive features a full-service spa, an outdoor pool, and a children's pool. If you decide to drive, there's free valet parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this all-inclusive resort include a health club, a spa tub, and a sauna.

Room options

Premium Room, 1 King Bed, Non Smoking, Lagoon View

King 1 | Sleeps 4

Premium Room, 1 King Bed, Non Smoking, Oceanfront

King 1 | Sleeps 4

Premium Room, 1 King Bed, Non Smoking, Ocean View

King 1 | Sleeps 4

Premium Suite, 1 King Bed, Non Smoking (Master)

King 1 | Sleeps 4

Guest reviews for Fiesta Americana Condesa Cancun All Inclusive

Everyone (229) Couples (242) Business (13) Family (172) Friends (54) Other (16)
5
Everyone

very clean and staff excellent and friendlyl! all were very welcoming! buffets were excellent and fresh foods. Entertainment was fun, especially Retro and Fire show! Nicely renovated!

By on Dec 13, 2018

Review comment responded on Dec 13, 2018

Thank you very much for your review and for mentioning so many positive elements you have experienced in our lovely Resort. Comments like yours are a source of great motivation, as we can see our hard word reflected in a satisfied customer. We are looking forward to the opportunity to welcome you back soon. May your Christmas be decorated with cheer and filled with love, Sincerely,

3
Everyone

It is a nice hotel however the bathroom walls are glass and open doorway right next to entrance door. Not good for more than 1 couple. The coffee maker was a Kerrig with only espresso cups and management wanted us to purchase extra cups beyond the 2 that was allocated per room. My husband complained so much they finally gave us more. The upper level pool was heated and was wonderful and the food was good.

By , from Blairsville, GA on Dec 9, 2018

Review comment responded on Dec 14, 2018

Dear Sue, thank you very much for taking your time to share with all of us this review, your feedback is very important to us and it is my regret that we were not able meet your expectations. Thank you for adding very generous remarks of the positive sides of your vacation with us. I will personally extend your special comments with all the involved and, your feedback is our best source of guidance. I remain at your service, Sincerely,

5
Everyone

By on Dec 9, 2018

Review comment responded on Dec 11, 2018

Thank you very much for taking the time to share your recent experience at Fiesta Americana Condesa Cancun. Hopefully you will consider us as hosts for your next getaway, we will be more than happy to have you back. Have a wonderful Christmas! Sincerely,

5
Everyone

The room has nice views. The room layout was okay, not super fancy like Ritz, St Regis or Intercontinental. More like Villa Del Palmar. Ambient and family friendly. It’s all inclusive and the price is excellent for unlimited alcohol and relatively upscale restaurants. My favorite are the sit down restaurants. The food quality is surprisingly amazing. I got $50 resort per night for my room. Many of you orbitz credit card holders probably get the same perk. I used the credit to get a lobster and I only had to copy $5 USD. It is a very family friendly place. Everyone just look so happy. It’s not a good place to host conventions and business meetings.

By on Dec 5, 2018

Review comment responded on Dec 5, 2018

Thank you very much for sharing such a detailed review of your recent stay with us. At Fiesta Americana Condesa Cancun we take pride on the quality of the service and the attention we pay to detail, and I am very happy to read that all our efforts are on the right track. We look forward to having you back soon. Best wishes for you and your family for a happy Holiday season. Sincerely,

4
Everyone

Nice hotel and good service. The food is excellent and convenient.

By on Dec 4, 2018

Review comment responded on Dec 4, 2018

Allow me to express my sincere appreciation for the wonderful review. We are looking forward to welcome you back to your home away from home and make every effort to exceed your expectations. Sincerely,

3
Everyone

By on Dec 3, 2018

Review comment responded on Dec 5, 2018

I appreciate your valuable review about your recent experience at Fiesta Americana Condesa Cancun. I deeply regret you weren't pleased with your stay, and that the resort did not live up to your expectations. We hope that you give us the opportunity to serve you once again. Sincerely,

5
Everyone

Nice Hotel and excellence service. Close to the airport and the food was delicious.

By on Dec 3, 2018

Review comment responded on Dec 4, 2018

Dear Eric, allow me to express my sincere appreciation for the wonderful review. We are looking forward to welcome you back to your home away from home and make every effort to exceed your expectations. Sincerely,

1
Everyone

By on Dec 2, 2018

Review comment responded on Dec 5, 2018

I appreciate your valuable review about your recent experience at Fiesta Americana Condesa Cancun. I deeply regret you weren't pleased with your stay, and that the resort did not live up to your expectations. We hope that you give us the opportunity to serve you once again. Sincerely,

5
Everyone

By on Nov 29, 2018

Review comment responded on Dec 5, 2018

Thank you for taking the time to share such a great review. It is a pleasure for me to know that your experience at Fiesta Americana Condesa Cancun exceeded your expectations. We are looking forward to welcome you back soon, Sincerely,

4
Everyone

Nice views. Close to sea and conform place. Food is ok.

By on Nov 29, 2018

Review comment responded on Nov 29, 2018

Dear Will, thank you so much for your preference to Fiesta Americana Condesa Cancun. I am very happy to know that all our efforts are on the right track. We are looking forward to welcome you back to your home away from home and make every effort to exceed your expectations. Sincerely,

Fiesta Americana Condesa Cancun All Inclusive

Blvd. Kukulkan km 16.5, Cancun, QROO 77500