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Fiesta Americana Condesa Cancun - All Inclusive

4.0 out of 5.0

Fiesta Americana Condesa Cancun - All Inclusive

4.0 out of 5.0

Recent guest reviews

Everything I lived...activities, food, staff, cleanliness

One of the best all inclusive I've been to. Staff was incredibly nice and everyone made us feel special

I really like the service and amenities, and the number of options of places to eat

The pool wasn’t as clean as we thought it would be.

Everything was clean and excellent customer service

Food was really good. Service was excellent. No complaints. The ac was cold all the time on the room. The lagoon views were beautiful. Will definitely come back again.

We love the fiesta Americana Condesa property is clean rooms immaculate! Staff is always amazing. We stay at this property exclusively because we can count on first class hospitality . Staff is absolutely amazing and go above and beyond to make your experience enjoyable. We have made friends with so many since visiting past 5 years twice a year. Just to mention a few Fernanda in guest services, Isabel on entertainment staff, several of the main bar area Felix, Rodolfo,Rosalindo, Also the pool Bartenders, Max, Giovanni, Jose, Eligho, Service is superior I can’t say enough about the resort and the staff making it a wonderful experience!

Everything was Good I was very happy with there service.

Property was beautiful!!! Staff were very friendly and helpful!!! Was a wonderful place to stay and eat! Would definitely recommend this hotel and location.

They should restore the pool and floor arround . Very antique and not pretty clean. The rest of the property very good and clean full

The Fiesta staff were excellent at their job of making our stay a memorable one. Food AMAZING. My husband is gluten free and the chef at the breakfast buffet made gluten-free croissants without our requesting it. Our waiter must have mentioned it to him. That's the vibe you get there, everyone, communicates very well with each other. This communication improves customer care. We upgraded to an Ocean Front and it was worth the extra cost. The only negative was the music level at the pool, was pretty loud. ( understand, people want to have a good time) however, if you are there to enjoy a yummy drink and have a swim...well sound could be lower. Please don't let that reflect on our overall rating, which is excellent. Thank you Fiesta Americana

I loved the service. Everyone is sooo nice. I didn’t like the fact that restrooms are too far from each other and they all have to have handicap access.

Blvd. Kukulkan km 16.5 Cancun QROO

Hotel highlights

  • Walking distance to Aquaworld and Maya Cancun Museum
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Zona Hotelera, Fiesta Americana Condesa Cancun - All Inclusive is within a 5-minute walk of Aquaworld and within 15 minutes of other popular attractions like Maya Cancun Museum. This 4-star hotel has 502 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at Restaurante Kambu, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

An LCD TV comes with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a minibar, a coffee maker, and free local calls.


Property features

Fiesta Americana Condesa Cancun - All Inclusive features a full-service spa, an outdoor pool, and a children's pool. If you decide to drive, there's free valet parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a health club, a spa tub, and a sauna.

Room options

Premium Room, 1 King Bed, Non Smoking, Oceanfront

King 1 | Sleeps 4

Premium Room, 1 King Bed, Non Smoking, Ocean View

King 1 | Sleeps 4

Premium Suite, 1 King Bed, Non Smoking (Master)

King 1 | Sleeps 4

Premium Room, 2 Double Beds, Non Smoking, Garden View

Full 2 | Sleeps 4

Guest reviews for Fiesta Americana Condesa Cancun - All Inclusive

Everyone (269) Couples (251) Business (13) Family (186) Friends (54) Other (16)
5
Family with small children Families

Everything I lived...activities, food, staff, cleanliness

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Allow me to express my sincere appreciation for having chosen us. We are looking forward to welcome you back to your home away from home and make every effort to exceed your expectations. Sincerely,

5
Partner Couples Friends

One of the best all inclusive I've been to. Staff was incredibly nice and everyone made us feel special

By on Jun 10, 2019

Review comment responded on Jun 10, 2019

Allow me to express my appreciation for taking the the time to share your review about your recent stay with us. We are looking forward to welcome you back to your home away from home and make every effort to exceed your expectations. Sincerely,

5
Everyone

By on Jun 9, 2019

Review comment responded on Jun 10, 2019

Thank you very much for having choosing us. It was a pleasure to have been your hosts. We hope to see you back! Best regards,

5
Families

I really like the service and amenities, and the number of options of places to eat

By on Jun 7, 2019

Review comment responded on Jun 7, 2019

On behalf of all the staff at Fiesta Americana Condesa Cancun, allow me to thank you for having chosen us. We will be very happy to welcome you back soon. Sincerely,

4
Everyone

By on Jun 4, 2019

Review comment responded on Jun 6, 2019

Allow me to express my sincere appreciation for the wonderful review. We are looking forward to welcome you back to your home away from home and make every effort to exceed your expectations. Sincerely,

4
Everyone

The pool wasn’t as clean as we thought it would be.

By on Jun 4, 2019

Review comment responded on Jun 6, 2019

Thank you for having chosen us and for your preference. Our guests feedback is always appreciated, as it helps us get an outside view of where our efforts should be headed. I will personally check with the areas involved to verified the protocol and pool cleaning. Hopefully you will give us a chance one more time. Sincerely,

5
Family with small children

Everything was clean and excellent customer service

By on May 31, 2019

Review comment responded on May 31, 2019

Than you very much for this kind review. It is great to know that you had a great time. We are looking forward to your return! Best regards,

5
Families

Food was really good. Service was excellent. No complaints. The ac was cold all the time on the room. The lagoon views were beautiful. Will definitely come back again.

By on May 29, 2019

Review comment responded on May 31, 2019

We would like to thank you for taking the time for sharing your wonderful review regards to your recent stay in paradise. We are happy to know that you enjoyed our facilities, our restaurants' options, and this beautiful destination and that you are already planning your next visit to this beautiful destination. Sincerely,

4
Everyone

By on May 26, 2019

Review comment responded on May 28, 2019

Thank you for having chosen Fiesta Americana Condesa Cancun and for taking the time to share this review with us. Sincerely,

5
Families

We love the fiesta Americana Condesa property is clean rooms immaculate! Staff is always amazing. We stay at this property exclusively because we can count on first class hospitality . Staff is absolutely amazing and go above and beyond to make your experience enjoyable. We have made friends with so many since visiting past 5 years twice a year. Just to mention a few Fernanda in guest services, Isabel on entertainment staff, several of the main bar area Felix, Rodolfo,Rosalindo, Also the pool Bartenders, Max, Giovanni, Jose, Eligho, Service is superior I can’t say enough about the resort and the staff making it a wonderful experience!

By , from St George Utah on May 18, 2019

Review comment responded on May 25, 2019

Thank you very much for sharing such a detailed review of your recent stay with us. At Fiesta Americana Condesa Cancun we take pride on the quality of the service and the attention we pay to detail, and I am very happy to read that all our efforts are on the right track. I will personally extend your special comments to Fernanda, Isabel, Felix, Rodolfo, Rosalindo, Max, Giovanni, Jose and Eligio for their extraordinary performance. Thank you again for all your kind comments, we look forward to having you back soon. Sincerely,

Fiesta Americana Condesa Cancun - All Inclusive

Blvd. Kukulkan km 16.5, Cancun, QROO 77500