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Recent guest reviews

Very professional staff. Good food. Lovely accommodations

The bellmen, Waite staff, front desk are very attentive and cordial’

Outstanding staff and customer service. Can’t wait to return.

The food and service was great. Staff is very courteous and serve with a good attitude. Only complaint is about laundry service. Sent clothes to be laundered on Monday & didn't get them back until Thursday, 1 day before I was leaving. Had to talk to concierge about it 5 times before laundry was finally returned.

Be able to book activities all In one area and have it confirmed!!

For an all-inclusive, all the food was fabulous. We tried all the restaurants (except the steak place) and our whole family thought their meals were great.

It was nice. Getting a little dated. But nice. The restaurant situation is a little difficult we were never able to get into the good one. But the others were fine. The beach and pool are very nice and staffed well. They make it difficult to charge extras to your room. And I don’t want to carry my wallet all the time. My kids had a blast.

Loved everything about our time at Fiesta. This is my 3rd time in the past 6 years and can’t say enough good things about this resort. Everyone is accommodating and friendly and goes above and beyond. We traveled with our almost 2 year old and everything was great for our family of 3. A few names to shout out: Miguel at the pool, Leo at the Italian restaurant as well as JJ (he took our daughter on a walk because she is so active) and the nice man in El Mexicano restaurant that blew away our service expectations. My only complaint was the front desk. Will hopefully be coming back sooner rather than later. Miss everyone already.

The service is excellent and the property is gorgeous.

We just got back from a week at Fiesta Americana and cannot wait to go back. The service is amazing! Highly recommend.

I love everything from service to food and the hold resort was excellent

All the activities they had... the silent disco night was fun

Property is very clean, we had one unpleasant experience at dinner, but for the most part the staff is extremely friendly and helpful. Pool areas and beach areas are great! Check in took forever, supposedly due to an issue with Orbitz. My room phone never worked and when I complained, the lady at the front desk only said they were working on phone lines, but nothing she could do about it. They never even came to check it or try to replace it. Therefore, I had to go through loops just to order room service. Very inconvenient.

Blvd. Kukulkan km 16.5 Cancun QROO

Hotel highlights

  • Walking distance to Aquaworld and Maya Cancun Museum
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Zona Hotelera, Fiesta Americana Condesa Cancun - All Inclusive is within a 5-minute walk of Aquaworld and within 15 minutes of other popular attractions like Maya Cancun Museum. This 507-room, 4-star property has a full-service spa along with an outdoor pool and free in-room WiFi.


Dining

Enjoy dining at Restaurante Kambu, one of 4 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

Fiesta Americana Condesa Cancun - All Inclusive's 507 rooms are air-conditioned and provide minibars, coffee makers, and free local calls. Guests can expect free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free bottled water, ceiling fans, and laptop-compatible safes are also available.


Property features

Fiesta Americana Condesa Cancun - All Inclusive features a full-service spa, an outdoor pool, and a children's pool. Free valet parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this all-inclusive property include a health club, a spa tub, and a sauna.

Room options

Premium Room, 1 King Bed, Non Smoking, Sunset View

1 King Bed | Sleeps 4

Premium Room, 1 King Bed, Non Smoking, Garden View

1 King Bed | Sleeps 4

Premium Room, 2 Double Beds, Non Smoking, Ocean View

2 Double Beds | Sleeps 4

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

2 Double Beds | Sleeps 4

Guest reviews for Fiesta Americana Condesa Cancun - All Inclusive

Everyone (229) Couples (21) Family (44)
5
Everyone

By on Mar 8, 2020

Review comment responded on Mar 10, 2020

Te agradecemos mucho que te hayas tomado el tiempo de calificarnos acerca de tu estancia. Es un gusto saber que disfrutaste del servicio, las actividades y de la gastronomía que ofrece Fiesta Americana Condesa Cancún ¡te esperamos pronto de regreso!

5
Partner Couples

Very professional staff. Good food. Lovely accommodations

By on Mar 3, 2020

Review comment responded on Mar 3, 2020

Thank you very much for sharing your comments about your recent visit, here in Fiesta Americana Condesa, we are looking forward to welcoming you back very soon. Warmest regards,

5
Everyone

By on Mar 1, 2020

Review comment responded on Mar 3, 2020

Thank you very much for sharing your comments about your recent visit, here in Fiesta Americana Condesa, we are looking forward to welcoming you back very soon. Warmest regards,

4
Everyone

The bellmen, Waite staff, front desk are very attentive and cordial’

By , from Nyc on Mar 1, 2020

Review comment responded on Mar 3, 2020

It is a pleasure to know that you had a wonderful time and that we did everything to make your stay as perfect as possible. Nothing brings us more pride and joy than to read that we managed to make your experience unforgettable and that the staff had such a positive impact on your vacations. Sincerely,

3
Everyone

By on Feb 18, 2020

Review comment responded on Feb 18, 2020

Thank you very much for taking the time to share with all of us this review, as we do not have any comment that tells us what went wrong in your vacations, I would like to extend my sincere apologies for any inconveniences you had during your stay. Hopefully, you will give us an opportunity to host you in the future. Sincerely,

5
Everyone

By on Feb 13, 2020

Review comment responded on Feb 14, 2020

Thank you for having chosen Fiesta Americana Condesa Cancun and for taking the time to score us. It is always a pleasure to welcome back our dear guests and have an opportunity to make every stay even more enjoyable than the previous one. We are looking forward to welcoming you back

5
Family Friends

Outstanding staff and customer service. Can’t wait to return.

By on Jan 22, 2020

Review comment responded on Jan 23, 2020

It is a pleasure to know that you had a wonderful time and that we did everything to make your stay as perfect as possible. Nothing brings us more pride and joy than to read that we managed to make your experience unforgettable and that the staff had such a positive impact on your vacations. We are looking forward to welcoming you back to make every effort to exceed your expectations. Sincerely,

1
Everyone

By on Jan 15, 2020

Review comment responded on Jan 16, 2020

Thank you very much for taking the time to share with all of us this review, as we do not have any comment that tells us what went wrong in your vacations, I would like to extend my sincere apologies for any inconveniences you had during your stay. Hopefully, you will give us an opportunity to host you in the future. Sincerely,

5
Family Family with small children

The food and service was great. Staff is very courteous and serve with a good attitude. Only complaint is about laundry service. Sent clothes to be laundered on Monday & didn't get them back until Thursday, 1 day before I was leaving. Had to talk to concierge about it 5 times before laundry was finally returned.

By on Jan 12, 2020

Review comment responded on Jan 21, 2020

I appreciate the time you have taken to provide your valuable feedback, which helps us improve each and every day. While I am happy to read that the service was beyond your expectations, I understand that certain aspects of the Resort left to be desired. I am sorry to read that the laundry service was too slow, that is a service that can be completed with the total payment of the service, however, I am very sorry for the lack of information. Thank you once again for sharing your comments, we sincerely hope to have the chance to be your hosts once again and show you the improvements we have made with your comments in mind. Sincerely,

3
Partner Couples Family

Be able to book activities all In one area and have it confirmed!!

By on Jan 11, 2020

Review comment responded on Jan 18, 2020

Thank you very much for taking the time to share with all of us this review, as we do not have any comment that tells us what went wrong in your vacations, I would like to extend my sincere apologies for any inconveniences you had during your stay. Hopefully, you will give us an opportunity to host you in the future. Sincerely,

Fiesta Americana Condesa Cancun - All Inclusive

Blvd. Kukulkan km 16.5, Cancun, QROO 77500
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