Hotel Riu Playacar - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

Relax by the pool surrounded by palm trees and lounge chairs.
Relax in a stylish room with a large bed, flat-screen TV, and comfortable sofa.
Enjoy a diverse selection of dishes at our buffet, served by our chef.
Stunning hotel with a symmetrical facade and lush green surroundings.
Relax by the resort's two pools surrounded by sun loungers and palm trees, with a scenic ocean view.

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪6 min walk‬
  • Playacar Beach
    ‪13 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Standard Double Room (B2C-US)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room ( Kid Free | C)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 314 sq ft
  • Sleeps 4
  • 1 King Bed

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (B2C-US)

  • 314 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

8.4 out of 10
Very good
(112 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (Kids Free | B2C-CA)

  • Sleeps 4
  • 2 Double Beds

Double Room (M)

8.0 out of 10
Very good
(6 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C)

  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

Junior Suite (B2C-CA)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Mexico

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

9.4 out of 10
Exceptional
(3 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms (C)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

8.6 out of 10
Excellent
(14 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (U)

8.8 out of 10
Excellent
(15 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (C)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Double Room

  • Sleeps 4

Double Room

  • Sleeps 4
  • 2 Double Beds

Double Room Standard with Sea View

  • Sea view
  • Sleeps 3

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, Hotel Riu Playacar - All Inclusive is within 2 miles (3 km) of other popular sights such as Playa del Carmen Main Beach. This 396-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Playacar Golf Club - 6 min walk - 0.4 miles
  • Playacar Beach - 13 min walk - 0.7 miles
  • Quinta Avenida - 3 min drive - 1.8 miles
  • Playa del Carmen Main Beach - 5 min drive - 2.2 miles
  • Xcaret Eco Theme Park - 9 min drive - 5.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Wyndham Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club
Guests of Hotel Riu Playacar - All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a free kid's club.
Guests can expect free WiFi and 22-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, ceiling fans, and safes. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Will I find all-inclusive options at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Hotel Riu Playacar - All Inclusive?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Playacar - All Inclusive on Jul 30, 2025 start from $259.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do around Hotel Riu Playacar - All Inclusive?

This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Playacar Golf Club within a short drive.

Will I be able to park at Hotel Riu Playacar - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Hotel Riu Playacar - All Inclusive?

Renova Spa is the property's spa and services include massages and mani/pedis.

Does Hotel Riu Playacar - All Inclusive include a casino on the premises?

No, Hotel Riu Playacar - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Playacar - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Hotel Riu Playacar - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and a poolside restaurant.

Are there hot tubs at Hotel Riu Playacar - All Inclusive?

No, there isn't a spa tub at this all-inclusive property.

Does Hotel Riu Playacar - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Playacar - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Playacar - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Playacar - All Inclusive.

Does Hotel Riu Playacar - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Hotel Riu Playacar - All Inclusive?

The closest major airport to Hotel Riu Playacar - All Inclusive is Cozumel Intl. Airport (CZM), which is 20.3 mi away (255 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Playacar - All Inclusive?

Yes, some guestrooms at Hotel Riu Playacar - All Inclusive offer a balcony.

Does Hotel Riu Playacar - All Inclusive have a wedding venue?

Take advantage of the wedding venue at Hotel Riu Playacar - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1009 reviews
Rating 8 - Good. 266 out of 1009 reviews
Rating 6 - Okay. 86 out of 1009 reviews
Rating 4 - Poor. 44 out of 1009 reviews
Rating 2 - Terrible. 30 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with family
Liked: Amenities
Staff is extremely helpful and kind. Food choices were incredible and pools were amazing.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Danielle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at Riu Playacar. There are other Riu properties near by that you can use. Beach is beautiful and bar staff was awesome!
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. Alexis, Jorge, Uli and all the bar & entertainment staff are awesome. Super nice and make your vacation much more fun.

8/10 Good

Angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The people are very friendly, and it was wonderful to return to a clean room every day. The housekeeping staff are excellent and always ensure we are cared for. Being directly on the beach was a highlight for the kids, and they loved the pools. We rented a car for the week at the airport, and it was nice to have parking at the hotel. Although the food was average, as other reviewers stated, there was always good fresh fruit, salads, and variety. We enjoyed the buffets over the different dining options. If having many great dining options is important to you, this might be a limiting factor, but we felt we got a good value overall. One downside was that our hotel keys were deactivated almost every day. We recommend that the hotel get this fixed, as it happened to us and the other family we traveled with, and it was especially frustrating after a long day. The grounds are nice and clean, and seeing some local wildlife was super fun. The spider monkey that decided to take a few minutes to lie in the hotel lobby made our day. Riuland did a great job over easter with many activities for the kids. My kid had a great time. Thank you for a good trip!
Stayed 7 nights in Apr 2025

10/10 Excellent

Sadie

Stayed 5 nights in Dec 2024

10/10 Excellent

James

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We just got back and we had a great time ...great job to all your staff...Jim and Carol
Stayed 7 nights in Apr 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Really safe, clean and excellent staff , very kind and welcoming Highly recommend this hotel
Stayed 5 nights in Apr 2025

4/10 Poor

Linette

Stayed 3 nights in Apr 2025

10/10 Excellent

Guy Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Playacar is a beautiful and relaxing resort. The staff is great . The food is great
Stayed 6 nights in Apr 2025

10/10 Excellent

Abby

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 8 just got back from Riu Playacar. It was great. We loved the nightly entertainment each night. Also there was a wide variety of food for everyone to choose something they liked. The shopping across the street was so easy to bring my kids over there to look for souvenirs.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bradley Clyde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, clean resort, food was good/lots of choices.
Stayed 4 nights in Mar 2025

10/10 Excellent

Johnny

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our kids with us, no complaints at all!! The food was good at all the restaurants, the entertainment was fun, the staff were on top of service and cleanliness. The little shopping plaza was good as well. WE DID NOT HAVE 1 REASON TO LEAVE THE RESORT. GREAT PLACE FOR THE FAMILY
Stayed 6 nights in Mar 2025

10/10 Excellent

Javier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! This is our second time here. Location is secure and we will be back. Beach was great too!
Stayed 7 nights in Mar 2025

10/10 Excellent

Andres, Salem

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was super good hard to choice where to eat when everything is so yummy… Perfect place to go with family vacation. Super safe.
Stayed 5 nights in Mar 2025

10/10 Excellent

Giselle

Stayed 5 nights in Mar 2025

10/10 Excellent

Clint

Stayed 5 nights in Mar 2025

8/10 Good

Isidor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beaches pool is nice the food Soso
Stayed 3 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really nice, a bit further out of the main area, is a pro in some ways and a con in some ways
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and grounds/property well kept. Bed was comfy a little too firm for me but the wife liked it so that’s a win. We upgraded to a partial ocean view room and the balcony did have a very nice view. Upgrade didn’t cost much. Hard-working, friendly, cheerful staff. Requested extra pillows. Extra pillows delivered in 20 minutes. Requested extra coffee for the room. Extra coffee delivered in 20 minutes. We were fine with the food. Breakfast and lunch were good and dinner buffet had many options so there. Neat little shopping mall across the street with a Starbucks. Beautiful beach and plenty of loungers. The walk into town was a little long for me. I am 61. 10 bucks for a cab. That’s doable. Definitely recommend this resort just wish they had some mid range booze. Jack Daniel’s at least. Got stuck with Johnny Walker Red.

10/10 Excellent

Shelly, Rowlett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and friendly staff. Everything was clean and well maintained. Will definitely consider staying again !
Stayed 4 nights in Mar 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like steakhouse.
Stayed 7 nights in Mar 2025

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Great friendly service
Stayed 5 nights in Mar 2025

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is small and we enjoyed that about it. Service was generally good, the staff are always friendly, but somewhat transactional in nature. The property is clean, fairly well maintained, but is starting to show it's age (i.e. room HVAC struggled, squeeky furniture, squeeky door knobs, room door locks/keys are dated and fail routinely, etc.). The beach is wonderful and and there are always lots of staff organized activities to participate in. If you are a foodie, you may be disappointed. Most dining options are buffet oriented. If you are looking to spoil yourself with an select a la carte dining experience, this may not be the place for you. Alcoholic beverage and wine options are limited and not premium level. For people that love the buffet option, you will enjoy this resort. All that said, we had a wonderful vacation.
Stayed 8 nights in Mar 2025

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