Hotel Riu Playacar - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
1 bedroom, minibar, in-room safe, laptop workspace
Buffet
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Playacar Beach
    ‪13 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Double Room (B2C-US)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room ( Kid Free | C)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 314 sq ft
  • Sleeps 4
  • 1 King Bed

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (B2C-US)

  • 314 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

8.4 out of 10
Very good
(112 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (Kids Free | B2C-CA)

  • Sleeps 4
  • 2 Double Beds

Double Room (M)

8.0 out of 10
Very good
(6 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C)

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Junior Suite (B2C-CA)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Mexico

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms (C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

8.6 out of 10
Excellent
(14 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (U)

8.8 out of 10
Excellent
(15 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (C)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • 516 sq ft
  • Sleeps 4

Double Room Superior

  • 312 sq ft
  • Sleeps 4

Suite Junior

  • 516 sq ft
  • Sleeps 4

Double Room

  • 365 sq ft
  • Sleeps 2

Double Room

  • 312 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, Hotel Riu Playacar - All Inclusive is within 2 miles (3 km) of other popular sights such as Playa del Carmen Main Beach. This 396-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Playacar Golf Club - 6 min walk - 0.4 miles
  • Playacar Beach - 13 min walk - 0.7 miles
  • Quinta Avenida - 3 min drive - 1.8 miles
  • Playa del Carmen Main Beach - 5 min drive - 2.2 miles
  • Xcaret Eco Theme Park - 9 min drive - 5.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬4 min walk
  • ‪La Terraza - ‬4 min walk
  • ‪Bar Arrecife - ‬12 min walk
  • ‪rosa roja - ‬4 min walk
  • ‪Turquesa - ‬4 min walk

About this property

Hotel Riu Playacar - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club
Guests of Hotel Riu Playacar - All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a free kid's club.
Guests can expect free WiFi and 22-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, ceiling fans, and safes. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Will I find all-inclusive options at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Hotel Riu Playacar - All Inclusive?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Playacar - All Inclusive on Sep 30, 2025 start from $203.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do around Hotel Riu Playacar - All Inclusive?

This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Playacar Golf Club within a short drive.

Is parking available on site at Hotel Riu Playacar - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Hotel Riu Playacar - All Inclusive?

Renova Spa is the property's spa and services include mani/pedis and massages.

Does Hotel Riu Playacar - All Inclusive include a casino on the premises?

No, Hotel Riu Playacar - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Playacar - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Hotel Riu Playacar - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and a poolside restaurant.

Does Hotel Riu Playacar - All Inclusive have a hot tub?

No, there isn't a spa tub at this all-inclusive property.

Does Hotel Riu Playacar - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Playacar - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Playacar - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Playacar - All Inclusive.

Are there connecting rooms at Hotel Riu Playacar - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Hotel Riu Playacar - All Inclusive?

The closest major airport to Hotel Riu Playacar - All Inclusive is Cozumel Intl. Airport (CZM), which is 20.3 mi away (255 minutes by car).

Are there rooms with balconies at Hotel Riu Playacar - All Inclusive?

Yes, some guestrooms at Hotel Riu Playacar - All Inclusive offer a balcony.

Does Hotel Riu Playacar - All Inclusive have a wedding venue?

Take advantage of the wedding venue at Hotel Riu Playacar - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1010 reviews
Rating 8 - Good. 267 out of 1010 reviews
Rating 6 - Okay. 90 out of 1010 reviews
Rating 4 - Poor. 41 out of 1010 reviews
Rating 2 - Terrible. 29 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ericka

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
He tenido experiencias muy positivas en otros hoteles de esta cadena por ofrecer mucha accesibilidad para personas en sillas de ruedas. En este no fue del todo positivo, ya que la habitación asignada no fue del todo adecuada y no nos dieron mucha flexibilidad de cambio por haber hecho la reserva por Expedía. Si tengo que resaltar que tienen contacto con empresa q alquila equipo, lo cual fue estupendo
Stayed 2 nights in Jun 2025

10/10 Excellent

John Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The RIU Playacar was safe and quiet. My family had a great time by the pool and the restaurant staff was very pleasant.
Stayed 3 nights in Jun 2025

10/10 Excellent

Veronica

Stayed 6 nights in Jun 2025

10/10 Excellent

Jazmin

Stayed 7 nights in Jun 2025

10/10 Excellent

Alexander

Stayed 7 nights in Jun 2025

2/10 Terrible

Adriana, Deer Park

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To start, we weren’t given a room until well after the official check-in time. The hotel has no elevators, so be prepared to carry heavy luggage up multiple flights of stairs. The pool area was a disaster—frequent incidents with intoxicated guests vomiting in the water. Each time this happened, the pool was shut down for the entire day. Unfortunately, during our 5-day stay, we never got to use the pool at all. Overall, this was by far the worst hotel experience we’ve ever had.
Stayed 5 nights in Jun 2025

2/10 Terrible

Paul

Disliked: Property conditions & facilities
Food was terrible
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from the checking in to the checkout! Making plans to return in April.
Stayed 6 nights in Jun 2025

8/10 Good

Ralitsa

Stayed 4 nights in Jun 2025

10/10 Excellent

Leirner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Chester

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 7 nights in Jun 2025

8/10 Good

jurij, Roseville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is wonderful but there isn't enough places with shade. Ground property was clean everyday. Dining options with many different choices. We want to say thank you to Samuel for helping us to choose the comfortable room.
Stayed 11 nights in May 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in May 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2025

8/10 Good

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the resort was good. The staff was amazing but I did find that the food at the Asian and Italian restaurants were sub par. The Mexican restaurant was good and the buffets were decent. The steak house was absolutely amazing the first time I went but the 2nd time was not good at all so consistency needs to be looked at. Overall, I had a great time with friends and I would go back for the price
Stayed 4 nights in May 2025

10/10 Excellent

Sheilah

Excellent service! Beautiful surroundings will definitely visit again
Stayed 4 nights in May 2025

6/10 Okay

Braulio

Liked: Staff & service
I was very disappointed of how the property has change from last time I was there 4 years ago Specially the gym missing weights equipment old
Stayed 5 nights in Apr 2025

10/10 Excellent

Zoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place to stay
Stayed 8 nights in Apr 2025

8/10 Good

Dinesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the AC needs work and property is more like a 4 star in Canadian/American standard, the poolside was great, just a short walk to the beach, and the staff workers work very hard. Definitely would recommend and come again, no question.
Stayed 7 nights in Apr 2025

10/10 Excellent

Celeste Cossett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great grounds and rooms. Attentive staff and delicious food and options to drink make it a top tier experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Traveled with family
Liked: Amenities
Staff is extremely helpful and kind. Food choices were incredible and pools were amazing.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Danielle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at Riu Playacar. There are other Riu properties near by that you can use. Beach is beautiful and bar staff was awesome!
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. Alexis, Jorge, Uli and all the bar & entertainment staff are awesome. Super nice and make your vacation much more fun.

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