Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Luxury hotel on the beach, with free water park

VIP Access

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Where to?

Dates

July 2025

August 2025

Creator video - submitted by Sally Nguyen

Outdoor pool, free cabanas, sun loungers

Overview
Rooms
Location
Policies

Popular amenities

Free airport shuttle
Pool
All inclusive
Bar
Room service

Explore the area

Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

Cirque du Soleil Boutique at Vidanta Riviera Maya
‪9 min drive‬
Puerto Morelos Town Square
‪17 min drive‬
Puerto Morelos Beach
‪18 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪37 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Big Kahuna Suite

1163 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Lair Suite

1163 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite, Oceanfront (SWIM-UP QUEEN)

Wonderful

581 sq ft
Ocean view
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

Good

581 sq ft
Ocean view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Exceptional

581 sq ft
Ocean view
Sleeps 5
1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Sleeps 10
1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Sleeps 10
1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Sleeps 10
1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Twin Murphy Bed

Suite, Oceanfront (SWIM-UP KING)

Wonderful

581 sq ft
Ocean view
Sleeps 5
1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

581 sq ft
Ocean view
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Penthouse, Oceanfront (SWIM-UP KING SUITE)

Exceptional

581 sq ft
Ocean view
Sleeps 5
1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Pineapple Suite

1163 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Suite with Sea View

Sea view
Sleeps 4
1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

Suite Standard with Garden View

Sleeps 5

Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Suite Superior with Sea View

Sea view
Sleeps 5

Suite Superior with Sea View

Sea view
Sleeps 5

Suite Standard with Pool View

Sleeps 5

Suite with Sea View

Sea view
Sleeps 4
1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

Suite Premium with Pool View

Sleeps 7
2 Double Sofa Beds and 2 Queen Beds

Suite Standard with Sea View

Sea view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite with Sea View

Sea view
Sleeps 8
2 Double Sofa Beds, 1 King Bed and 1 Queen Bed

Suite Superior with Sea View

Sea view
Sleeps 5
1 Double Sofa Bed and 2 Queen Beds

About the neighborhood

Playa del Carmen

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive places you within a 10-minute drive of Cirque du Soleil Boutique at Vidanta Riviera Maya and Playa Paraiso Golf Course. This 280-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a free water park, and 6 restaurants.

What's nearby

Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive - 4.2 miles
Puerto Morelos Town Square - 17 min drive - 8.3 miles
Ojo de Agua Beach - 17 min drive - 8.3 miles
Maroma Beach - 17 min drive - 7.5 miles
Puerto Morelos Beach - 18 min drive - 10.7 miles

Getting around

Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

‪Cena Trattoria By el Faro - ‬12 min drive
‪Huama - ‬12 min drive
‪El Mar y Tierra - ‬9 min drive
‪Limon y Sal - ‬12 min drive
‪Don Miquel - ‬10 min drive

About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Luxury hotel on the beach, with free water park

Guests of Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have access to a full-service spa, a free water park, and an outdoor pool. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this all-inclusive hotel include a lazy river, a children's pool, and a 24-hour gym.

Smart TVs come with satellite channels, and free WiFi keeps guests connected. Memory foam beds are dressed in Frette Italian sheets and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and bathrobes. Other standard amenities include free minibar items, furnished balconies, and sitting areas.

A 24-hour health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Náay Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

American (Sign language), English, Spanish

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Total includes taxes and fees

OCEANFRONT SWIM UP SUITE | Pool | 2 outdoor pools

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$283 nightly

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Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour free roundtrip airport shuttle
Limo/town car service
Free self parking on site

Food and drink

2 swim-up bars
3 bars/lounges
6 restaurants
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

BIKINI BOTTOM BAR™ & GOUR
GOOD BURGER™
LE SPATULA – MARKET DININ
PIAZZA™
YACHT CLUB, WORLD CUISINE

Things to do

24-hour health club
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Games
Lazy river
Outdoor pool
Pilates classes
Playground
Sauna
Scuba diving
Shopping
Steam room
Waterslide
Yoga classes

Family friendly

Changing table
Children's dinnerware
Children's games
Children's pool
Free children's club
Free water park access
Grocery/convenience store
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Lazy river
Outdoor pool
Playground
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers

Full-service spa

7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator

1 building
6 floors
Built in 2021
Smoking not allowed

Room amenities

Bedroom

Free crib
Frette Italian sheets
Hypo-allergenic bedding
Memory foam mattress

Bathroom

Bathrobes
Children's robes
Children's slippers
Deep soaking bathtub
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Smart TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 2 years old or younger stays free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

Property Registration Number OPERADORA GENTION SA DE CV

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Hotels Resorts Riviera Maya

Nickelodeon Hotels Resorts All Inclusive Riviera Maya

Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma

Frequently asked questions

Can I book all-inclusive options at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include cooking classes, Pilates, and dance classes.

How much does it cost to stay at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive on Aug 24, 2025 start from $635.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

This hotel is located in Playa del Carmen, close to Maroma Beach, Cirque du Soleil Boutique at Vidanta Riviera Maya, and Puerto Morelos Town Square. You'll also find Playa Paraiso Golf Course and Paradise Beach within a short drive.

Is there parking available at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, self parking is offered for free at the hotel.

Is there a spa at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Náay Spa is the hotel's spa and services include Swedish massages, deep-tissue massages, body wraps, and aromatherapy.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a casino?

No, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive doesn't have a casino.

Is there an indoor pool at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, 2 swim-up bars, and 6 restaurants.

Are there hot tubs at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

No, but this hotel does have a steam room.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive feature a restaurant that includes a breakfast menu?

No, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive doesn't have a restaurant that serves breakfast.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive.

Are there connecting rooms at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

The closest major airport to Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is Cancun Intl. Airport (CUN), which is 20 mi away (31 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 19.6 mi away.

Are there rooms with balconies that I can book at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, every guestroom at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive comes with a furnished balcony with some featuring ocean views.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive host weddings?

Take advantage of the wedding venue at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive if you plan to say "I do" during your trip.

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Farhia

May 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Traveled with family and small children

Apr 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort for families with kids of all ages.

Stayed 4 nights in Apr 2025

10/10 Excellent

Aaron

Traveled with family and small children

Apr 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was always very clean and tended to. Only down fall was no information about how to get our pictures the resort took and scanned onto our wrist bands.

Stayed 4 nights in Apr 2025

10/10 Excellent

Christine

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Alton Glaspie

Traveled with family

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property overall.

Stayed 4 nights in Apr 2025

6/10 Okay

Ariel

Apr 22, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Camila

Traveled with family and small children

Apr 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing Resort!

Stayed 3 nights in Mar 2025

10/10 Excellent

Sandy

Traveled with family

Apr 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent for families with toddlers

Stayed 4 nights in Mar 2025

10/10 Excellent

Kelly

Traveled with family

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Family friendly. Lots to keep kids engaged and entertained. The pools in the room were ice cold though. And the water park was crowded due to being open to the public. Good luck finding seating.

Stayed 5 nights in Apr 2025

4/10 Poor

Katherine Marie

Traveled with family and small children, Traveled with partner, Traveled with family

Apr 16, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The waterpark is fun (for one day). Hotel pool and beach are terrible. The beach is basically non-existent. The main hotel pool is horrible, basically an extended pool off of the main floor rooms. You feel like you are swimming in people's private areas. No service at the pool or beach. If you want to visit this hotel. I suggest just paying for a day pass for the waterpark and staying somewhere else. The breakfast restaurant felt more like an overcrowded noisy public cafeteria than a resort restaurant.

Stayed 5 nights in Mar 2025

10/10 Excellent

Jeremy David

Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed our time there.

Stayed 8 nights in Apr 2025

6/10 Okay

nakia

Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The food was soo BADDDDD !! I mean room service is what i lived off of for 5 days ! I Hated the shuttle !!!!”Wet or dry ride same shuttle and now your butt is wet ! No entertainment or even music by the pool . I i didnt always want to go to waterpark or lobby! I didnt like room floor getting slippery i fell .

Stayed 5 nights in Mar 2025

8/10 Good

Brittney Marie

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Olga, Federal way

Traveled with family

Apr 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This hotel is so nice I enjoy everything there the rooms are so clean the park everything was just perfect.

Stayed 2 nights in Mar 2025

10/10 Excellent

Armando De La

Traveled with family and small children

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was great and kind. Everything was clean and beautiful

Stayed 4 nights in Mar 2025

2/10 Terrible

ivan

Apr 10, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I got a charge of 282.00 usd chare for my son afther i had paid 2,500. For a family 0f 4 for 2 nights. It was a gift for my sons birthday. I knew he was gana be 13th. The resort charged in cash when checking in. I tried to contact expedia but no response to try and get my refund back. Resort manager said as long as expedia calls us. We will give you your money back.

Stayed 2 nights in Apr 2025

10/10 Excellent

Lanny L

Traveled with family

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was excellent. I liked that the hotel was away from the water park. The views were beautiful. So kid friendly, my kids favorite vacation so far.

Stayed 7 nights in Mar 2025

6/10 Okay

ramesh

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with family

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Mar 2025

8/10 Good

nariman

Traveled with family

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safety in pool area for kids. # of life guards was very well organized

Stayed 4 nights in Mar 2025

8/10 Good

Jimmy

Apr 7, 2025

Stayed 5 nights in Apr 2025

6/10 Okay

Niraj

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Adelaida

Traveled with family and small children, Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel exceeded my expectations. I’ve done other all inclusive places, but this is what all inclusive should be like. The food was delicious we tried all the restaurants and everything was amazing. Service staff were top notch, the park was amazing. My son rated it as the best vacation destination, he is 9. An amazing experience for our family.

Stayed 3 nights in Mar 2025