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Hotel Riu Tequila - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Tequila - All Inclusive

5 bars/lounges, swim-up bar, poolside bar
Nightclub
Reception hall
Free daily buffet breakfast
Snack bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪8 min walk‬
  • Place, Playacar Golf Club
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Double Suite Junior

  • 581 sq ft
  • Sleeps 3

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 4

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • 312 sq ft
  • Sleeps 4

View all photos for Suite Junior with View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with View

  • 581 sq ft
  • Sleeps 3

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (M)

9.0 out of 10
Wonderful
(18 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (L)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

  • 323 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (C)

8.8 out of 10
Excellent
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room ( Kid Free | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room ( Kid Free | C)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (Kids Free | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • Sleeps 4
  • 2 Double Beds

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (U)

9.0 out of 10
Wonderful
(91 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, Hotel Riu Tequila - All Inclusive is within 2 miles (3 km) of other popular sights such as Quinta Avenida. This 630-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 2 min walk - 0.1 miles
  • Playacar Beach - 8 min walk - 0.5 miles
  • Playacar Golf Club - 10 min walk - 0.5 miles
  • Mayan Ruins of Playacar - 16 min walk - 0.9 miles
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪rosa roja - ‬1 min walk
  • ‪Viva Wyndham Maya - ‬5 min walk
  • ‪Turquesa - ‬7 min walk
  • ‪Fogo de Janero - ‬9 min walk
  • ‪Sicilia - ‬5 min walk

About this property

Hotel Riu Tequila - All Inclusive

Guests of Hotel Riu Tequila - All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Balconies, minibars, and ceiling fans are also standard. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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Hotel Riu Yucatan - All Inclusive
Playacar
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.4 out of 10, Very Good, 1,011 reviews
$202 nightly
The price is $248
Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Beach Club
  • Black Cow
  • Rinascita
  • Rosa Roja

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Frequently asked questions

Can I book all-inclusive rates at Hotel Riu Tequila - All Inclusive?

Hotel Riu Tequila - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

Are free cancellation options available at Hotel Riu Tequila - All Inclusive?

Hotel Riu Tequila - All Inclusive offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to Hotel Riu Tequila - All Inclusive?

This property is situated in Playacar within a 10-minute walk of Playacar Beach and Piste Cyclable sur Paseo Xaman-Ha. You'll also find Quinta Avenida and Playa del Carmen Main Beach within a short drive.

Will I be able to park at Hotel Riu Tequila - All Inclusive?

Yes, uncovered self parking is offered for free at the property.

Is a spa located at Hotel Riu Tequila - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, couples treatments, and body wraps.

Does Hotel Riu Tequila - All Inclusive include a casino at the property?

No, Hotel Riu Tequila - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Tequila - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Hotel Riu Tequila - All Inclusive good for couples?

There are plenty of amenities for couples at this property, including 5 restaurants, 4 outdoor pools, and a swim-up bar.

Are there hot tubs at Hotel Riu Tequila - All Inclusive?

No, but this property does have a sauna.

Does Hotel Riu Tequila - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Tequila - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Tequila - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Tequila - All Inclusive.

Are there connecting rooms at Hotel Riu Tequila - All Inclusive?

No, there aren't connecting guestrooms at this property.

What is the closest airport to Hotel Riu Tequila - All Inclusive?

The closest major airport to Hotel Riu Tequila - All Inclusive is Cozumel Intl. Airport (CZM), which is 19.9 mi away (254 minutes by car).

Can I book a room with a balcony at Hotel Riu Tequila - All Inclusive?

Yes, every guestroom at Hotel Riu Tequila - All Inclusive comes with a balcony.

Does Hotel Riu Tequila - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Tequila - All Inclusive.

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1010 reviews
Rating 8 - Good. 233 out of 1010 reviews
Rating 6 - Okay. 103 out of 1010 reviews
Rating 4 - Poor. 46 out of 1010 reviews
Rating 2 - Terrible. 41 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Adem

Stayed 7 nights in Feb 2026

6/10 Okay

Nicu

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was in good condition but the last day we got a toxic infection from the food.
Stayed 9 nights in Jan 2026

10/10 Excellent

Paulette Lee

Stayed 7 nights in Jan 2026

10/10 Excellent

Christian

Traveled with partner
Great amenities staff was great Drinks where really waters down
Stayed 3 nights in Jan 2026

10/10 Excellent

Barb Jo Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gustavo Yoga is amazing. We come to the resort every year and I look forward to this yoga class and dance classes. My family loves to play volleyball and relax on the beach and the resort is perfect for us.
Stayed 9 nights in Dec 2025

10/10 Excellent

JASON

Stayed 9 nights in Dec 2025

10/10 Excellent

Alena

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and comfortable!
Stayed 8 nights in Dec 2025

10/10 Excellent

ESTUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Great variety on food. Upkeep was good. AC worked well. Overall, great experience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shanna Lynn

Stayed 6 nights in Dec 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The buffet was ok, not great. The Black Cow was disappointing. The service was kind but slow and steak was not good. After that experience, we just stuck to the buffet. The pool closed too early. So, we ended up going to the beach but would have preferred to go to the pool.
Stayed 4 nights in Dec 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great ambiance and night shows. Good was great and service was too
Stayed 5 nights in Dec 2025

10/10 Excellent

Jill Mantey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of four with two teenagers. We stayed over Christmas and loved our stay. We travel a lot and this one will be my favorite. This is a large resort so yes walking is necessary but not horrible if you can get around. We took the ferry to the hotel 45 minutes then a taxi to the hotel. I give the hotel a 9 in everything. It’s clean, the food is great, the beach is beautiful and clean. Staff goes out of their to help and friendly. Lots of activities or you can chill at the pools and they have four to choose from. I have no complaints and would recommend. If I had to give one critique it was the entertainment. It was nice but dated. This hotel had a younger audience and the shows were more for a much older audience. The show was great if you were 60 plus. Again not a deal breaker but it lost a lot of people. The sports bar is fun, pool tables, snacks, and tvs for sports. You won’t be disappointed here! Just remember you need to walk here. Wheelchairs and family members who may have troubles walking would struggle.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd visit as a family of 4 and we absolutely love it. The food is great, the entertainment is fabulous and the Riu parties have us coming back again and again! The beds aren't the comfiest, but that's our biggest complaint! The staff are amazing and we absolutely LOVE the entertainment staff every stay. They always go above and beyond!
Stayed 12 nights in Dec 2025

6/10 Okay

YAN TING

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The bathroom and shower area air vacumm is not working properly. Sometimes is working well, sometimes not even staff came to fix it. Besides that, there is no staff oversee the line for the car going to the beach, we have been waiting for half hour, and every time when the car came, the people just hop on the car without waiting on line. That's very frustruated. I was there for vocation and not there to fight for a seat to go to beach.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexander William

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was IMMACULATE. We had it cleaned twice when we left the room and it was as spotless as it was when we arrived. The resort was beautiful! Well maintained in every area! The staff was so nice and accommodating and took care of our every need! Will def stay here again!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Great food, wonderful beach and sea. Beatiful place and resort
Stayed 4 nights in Dec 2025

10/10 Excellent

Arnaud Thermoz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, rooms cleaned every day, the resort is well maintained
Stayed 10 nights in Dec 2025

10/10 Excellent

Ursula

Liked: Cleanliness, amenities, property conditions & facilities
La habitación impecable y el personal excelente
Stayed 6 nights in Dec 2025

10/10 Excellent

Richard, Bolton

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort and stay was fantastic.. 100% no compliants. Love the food and entertianment. Staff was the BEST! Quick walk the the beach or trolley ride. Beach was incredible! Showers are stupid that there is no privacy (glass doors). Really frustrating!
Stayed 7 nights in Dec 2025

8/10 Good

Fabiana

Stayed 7 nights in Nov 2025

6/10 Okay

Moonyeen, Yorkton

Traveled with family
Liked: Cleanliness, property conditions & facilities
The food needs improvement. Breakfast is basically egg and bread for me at the buffet, not much choice for meat. Although i like their juices, you can tell it is real fruit and not from a box. Lunch and supper are not good either for both buffets and restaurants, but buffets are worst. The pastas and rice dishes are either under cooked or over done. Meat are over cooked. Waiters at the buffets are in charge of too many tables, you do not see them as much compare to the other resorts/hotels i had been, but they will help you and accommodate your needs of you see them. I feel like the waiters and cooks are over worked compare to other hotels/ resorts i had been. Also, if you booked a hotel at Tequila, asking for e new towels in exhange of your wet once at Yucatan and Playacar, well good luck, some staff does not allow that ( but some do), you have to use a wet towel over and over or just go back to Tequila which is not beach front. Lastly, from Tequila to Yucatan hotel you can walk since Tequila is not beach front. Riu does offer a golf cart that will bring you from Tequila to Tucatan if you feel tired, specially when you have small kids. The problem is they only provide one golf cart. With that much guests 1 golf cart is not enough. It is either you walk back or you wait for a long time. Walking is okey for adults but when you have kids that are way too tired from swimming, or older people that has knee issues riding the golf cart is always a better option.
Stayed 8 nights in Dec 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not realize when I booked the hotel that it was not beachfront. Though it is just located behind Riu Yucatan, the photos online are most of the Yucatan not the Tequila. Your stay at the Tequila does include the Yucatan beach and pool access s well as lunchtime buffet and all the poolside bars. Having said that, there is a golf cart shuttle that runs throughout the day where you can be at the beach in about one minute. Or you can take a 5 to 10 minute walk from the lobby and be over at the Yucatán where you have access to everything except the restaurants. I have to say the staff was very efficient, friendly, and always available at all the restaurants, poolside and bar keeping everything clean with friendly prompt service. Pool temp was great. Food was above average. If you stay all day at the Tequila everything is a 3-5 minute walk away no matter where you are. The only reason this won’t be our go to resort is the amount of kids. It’s a wonderful resort but for our preference there were far too many kids. We did love our stay tho!
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great staff, great housekeeping
Stayed 14 nights in Dec 2025

10/10 Excellent

Jeremy

Stayed 5 nights in Dec 2025

4/10 Poor

Taiwan

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
It was a nice hotel and some staff super friendly but we experienced some unfair racism involving my 11 year old daughter that I will never be ok with! 2 white children were shown favor over my brown skinned baby and it broke my heart to pieces
Stayed 5 nights in Dec 2025

Hotels