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Recent guest reviews

We have started at the Tequila several times, we love it there. All of the staff is so friendly and helpful, we will be back.

This was my first time solo trip to Mexico. I felt that going with an all inclusive would be ideal. And I was not wrong. This place is SAFE, entertaining, clean, has great amenities for every kind. I particularly loved the hospitality and the close proximity to downtown playa. I did lose my phone( NOT on the property) but in downtown playa so they could not help much. So I would recommend that you stay alert when you go off property- but overall- such a Great Experience! Will go back again!

I like everything

The drinks seemed watered down and sodas or juices taste right.

Stayed four night was kind of boring food was repetitive and didn’t taste that great there was no entertainment the entertainment they did have was more for kids the beach was full of seaweed eww not pleasing to look at all in all would not stay there again

Our stay was good

Everything was great from the room to the service to the staff. There was no issue besides the fact that the entertainment they showed at night could have been a little better as well as the pool bar could have stayed open later instead of closing at 6pm.

My trip was awesome… The resort was very nice, super clean facilities and the staff was very attentive. The poolside bar is where I spent most of my i’m at lots of wonderful people. The resort is not beachside, but there is an awesome walkway from the resort to the beach where the Mexican restaurant is actually located, you able to get food and drinks they are as well. RIU has several resorts next door, to me it was much more laid-back and quieter than Cancun… you can take a taxi to fifth Avenue for all the shops, restaurants etc., There was also a small market well then I blocked walking distance of the resorts which pretty much had anything you would want or need, everything was conveniently located. This is my first visit to Porta del Carmen but I will definitely be back again.

friendly staff and unique layout

We stayed in Riu Tequila, the place ambience is amazing. the staff was very friendly and accomodating. Would definitely go back.

The property was as expected, the staff was great. I did not like that we couldn’t go to all Riu’s

They have not put the Shuffleboard back on the resort The food is good but tiresome...same thing everyday

Loved the resort overall. Something the whole family will enjoy. Minor downside is that it is located 5 minute walk from beach.

Everything was great. The renovation to the hotel is amazing.

The staff was wonderful cheerful and accommodating

I like the park like setting to get to your room and not the hotel type where it’s floor after floor and room after room. The night life is great I’ve been to resorts where everything is closed by 10pm, different show every night.

Ave Xaman-ha, Manzana 3, Lote 19 Playa del Carmen QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located in Playacar, Riu Tequila - All Inclusive is within 2 miles (3 km) of sights such as Plaza Paraiso and Paseo del Carmen. This 630-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 5 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Enjoy dining at Rosa Roja, one of 5 onsite restaurants.


Rooms

The 630 rooms have an array of amenities, including balconies, minibars, and free bottled water. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Ceiling fans, laptop-compatible safes, and phones are other standard amenities.


Property features

Guests of Riu Tequila - All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

Room options

Standard Double Room (E)

2 Double Beds | 1 King Bed | Sleeps 4

Standard Double Room (M)

1 Twin Bed | 2 Twin Beds | Sleeps 4

Standard Double Room (L)

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite (E)

2 Double Beds | Sleeps 4

Guest reviews for Riu Tequila - All Inclusive

Everyone (39) Couples (37) Family (34) Other (2) Friends (9)
5
Family

We have started at the Tequila several times, we love it there. All of the staff is so friendly and helpful, we will be back.

By on Oct 7, 2021

5
Everyone

This was my first time solo trip to Mexico. I felt that going with an all inclusive would be ideal. And I was not wrong. This place is SAFE, entertaining, clean, has great amenities for every kind. I particularly loved the hospitality and the close proximity to downtown playa. I did lose my phone( NOT on the property) but in downtown playa so they could not help much. So I would recommend that you stay alert when you go off property- but overall- such a Great Experience! Will go back again!

By on Oct 5, 2021

4
Everyone

I like everything

By on Sep 22, 2021

4
Everyone

The drinks seemed watered down and sodas or juices taste right.

By on Sep 10, 2021

2
Partner Couples

Stayed four night was kind of boring food was repetitive and didn’t taste that great there was no entertainment the entertainment they did have was more for kids the beach was full of seaweed eww not pleasing to look at all in all would not stay there again

By on Jul 31, 2021

Review comment responded on Aug 4, 2021

Dear Guest, Thank you of course for staying with us as well as taking the time to provide feedback from your stay. We pride ourselves on providing a stellar experience from start to finish, and for this reason we are very sorry to know you found your stay to be lacking. The reduction of entertainment options is part of our implemented safety measures to safeguard the health of all our guests and employees. Certainly we will review your concerns as we continuously work to improve and provide our guests with the best experience possible. We truly value your feedback and hope for another opportunity to serve you again in the future. Kind regards, Hotel Riu Tequila Online Reputation Manager

4
Family

Our stay was good

By on Jul 22, 2021

5
Family Partner Couples

Everything was great from the room to the service to the staff. There was no issue besides the fact that the entertainment they showed at night could have been a little better as well as the pool bar could have stayed open later instead of closing at 6pm.

By on Jul 13, 2021

5
Everyone

My trip was awesome… The resort was very nice, super clean facilities and the staff was very attentive. The poolside bar is where I spent most of my i’m at lots of wonderful people. The resort is not beachside, but there is an awesome walkway from the resort to the beach where the Mexican restaurant is actually located, you able to get food and drinks they are as well. RIU has several resorts next door, to me it was much more laid-back and quieter than Cancun… you can take a taxi to fifth Avenue for all the shops, restaurants etc., There was also a small market well then I blocked walking distance of the resorts which pretty much had anything you would want or need, everything was conveniently located. This is my first visit to Porta del Carmen but I will definitely be back again.

By on Jun 27, 2021

5
Friends

friendly staff and unique layout

By on Jun 24, 2021

5
Partner Couples

We stayed in Riu Tequila, the place ambience is amazing. the staff was very friendly and accomodating. Would definitely go back.

By on Jun 11, 2021

Review comment responded on Jun 17, 2021

Dear Guest, We would like to thank you very much for staying with us recently, and for taking the time to provide your review. Since we work hard daily to ensure our guests have a comfortable and memorable stay with us, we are delighted to read your positive words and that your experience was a positive one. We hope the next time you visit Mexico, you will come back to see us. Kind Regards, Hotel Riu Tequila Online Reputation Manager

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