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Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

Exterior
Property video
3 outdoor pools, sun loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
3 outdoor pools, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪5 min walk‬
  • Place, Playacar Beach
    ‪11 min walk‬
  • Place, Playacar Golf Club
    ‪11 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Room Superior with Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior with Garden View

  • 301 sq ft
  • Sleeps 4

View all photos for Room Superior with Ocean View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior with Ocean View

  • 301 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Deluxe with Garden View

  • 301 sq ft
  • Sleeps 4

View all photos for Room Superior with Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior with Garden View

  • 301 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Deluxe with Garden View

  • 301 sq ft
  • Sleeps 4

View all photos for Room Superior with Ocean View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior with Ocean View

  • 301 sq ft
  • Sleeps 4

View all photos for Superior Garden, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Garden, 1 King Bed, Non-Smoking

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Garden, 2 Queen Beds, Non-Smoking

8.2 out of 10
Very good
(40 reviews)
  • Garden view
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe, 2 Queen Beds, Non-Smoking

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 428 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Ocean, 1 King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Ocean, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 Queen Bed, Non-Smoking

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 391 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior with Pool View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Superior with Pool View

  • 301 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Playacar within 2 miles (3 km) of Quinta Avenida, Viva Maya by Wyndham, A Trademark All Inclusive Resort is within a few miles (5 km) of other popular sights such as Playacar Golf Club. This 604-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 5 min walk - 0.3 miles
  • Playacar Beach - 11 min walk - 0.6 miles
  • Playacar Golf Club - 11 min walk - 0.6 miles
  • Mayan Ruins of Playacar - 18 min walk - 1.0 mile
  • Xaman Ha Aviary - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬1 min walk
  • ‪rosa roja - ‬6 min walk
  • ‪Turquesa - ‬8 min walk
  • ‪Sicilia - ‬10 min walk
  • ‪Bar Arrecife - ‬14 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club
Guests of Viva Maya by Wyndham, A Trademark All Inclusive Resort have access to a full-service spa, 3 outdoor pools, and a gym. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this beach property include a sauna, free WiFi in public areas, and an outdoor tennis court.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Balconies, safes, and phones are other standard amenities. Change of towels is available on request.
3 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Exterior
Viva Azteca by Wyndham, A Trademark All Inclusive Resort
  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.4 out of 10, Very Good, 1,003 reviews
$617 nightly
The price is $750
Feb 9 - Feb 10
Total with taxes and fees
Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cosmopolita by Viva
  • Hacienda Don Diego
  • La Terraza
  • Miramare
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Tennis lessons
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's games
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,977 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.36 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Can I book all-inclusive rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Viva Maya by Wyndham, A Trademark All Inclusive Resort has all inclusive rates that come with all meals and many onsite activities included. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Viva Maya by Wyndham, A Trademark All Inclusive Resort on Feb 9, 2026 start from $561.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Viva Maya by Wyndham, A Trademark All Inclusive Resort provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Viva Maya by Wyndham, A Trademark All Inclusive Resort?

This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Playacar Beach within a short drive.

Will I be able to park at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, body wraps, and hydrotherapy.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a casino?

No, Viva Maya by Wyndham, A Trademark All Inclusive Resort doesn't have a casino.

Is there an indoor pool at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Viva Maya by Wyndham, A Trademark All Inclusive Resort good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 5 restaurants.

Are there hot tubs at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, some guestrooms at this all-inclusive property feature private spa tubs.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a restaurant with a breakfast menu?

Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort has 5 restaurants, and serves breakfast for a surcharge.

Will Viva Maya by Wyndham, A Trademark All Inclusive Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viva Maya by Wyndham, A Trademark All Inclusive Resort.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Viva Maya by Wyndham, A Trademark All Inclusive Resort?

The closest major airport to Viva Maya by Wyndham, A Trademark All Inclusive Resort is Cozumel Intl. Airport (CZM), which is 20.3 mi away (255 minutes by car).

Can I book a room with a balcony at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, every guestroom at Viva Maya by Wyndham, A Trademark All Inclusive Resort comes with a balcony with some featuring ocean or garden views.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Viva Maya by Wyndham, A Trademark All Inclusive Resort.

Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 433 out of 1005 reviews
Rating 8 - Good. 279 out of 1005 reviews
Rating 6 - Okay. 154 out of 1005 reviews
Rating 4 - Poor. 81 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Marvin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at this hotel twice. Food is good. Rooms need to be upgraded. Our first night our room smelled very moldy. we couldnt sleep. luckily they were able to change it the next day. the beach is the best part. clear and clean.
Stayed 5 nights in Dec 2025

10/10 Excellent

Juan J

Liked: Cleanliness, staff & service, property conditions & facilities
Very good conditions thank you
Stayed 7 nights in Dec 2025

6/10 Okay

Oleh

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent, it's a pity that the restaurants are often crowded and it's not always possible to get in.
Stayed 8 nights in Oct 2025

10/10 Excellent

Dmitry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent!
Stayed 6 nights in Nov 2025

10/10 Excellent

Peggy, Magnolia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay at Viva Wyndham. This is a wonderful resort with a beautiful beach. Staff are friendly and resort is very clean. Walkable to 5th avenue. Nice market area across the street. Good food, great drinks and nice restaurants. We have visited this resort every year for over a decade now and noted some improvements over the past couple of years. We were very pleased to have the beach a no smoking and no eating area. It would be nice if something could be done about the locals selling their products on the beach. While trying to rest and relax I find it frustrating to have someone walking through the area loudly peddling their product/service. That is the only complaint that I have. Overall a wonderful place to stay.
Stayed 7 nights in Oct 2025

10/10 Excellent

Marilyn Dioquino

Traveled with group
Yes
Stayed 6 nights in Oct 2025

2/10 Terrible

Kathryn S

Stayed 7 nights in Oct 2025

8/10 Good

Irene Evangelio

Liked: Property conditions & facilities
Love the beach!
Stayed 5 nights in Oct 2025

8/10 Good

clifford thomas

Liked: Cleanliness, amenities, property conditions & facilities
nice beach,great all inclusive. gym archery
Stayed 4 nights in Oct 2025

10/10 Excellent

Patrick Robert, Bonners Ferry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I everything was wonderful!
Stayed 9 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. The staff was so attentive, the food was good, everything was spotless. 100% would recommend
Stayed 5 nights in Oct 2025

8/10 Good

Grace

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

JoAnne Marie, Inver Grove Heights

Liked: Cleanliness
Stayed 7 nights in Oct 2025

8/10 Good

Riley Ronald

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Wish the pool bar was open for at least 1 day of my 7 nights there.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay way great! The staff was amazing! Our server Antonio kept the drinks coming!! He was accommodating and very nice! We mistakenly lost our pool towel card and replacement was $20! Bit steep after the price we paid for the week stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Elsa Patrisya

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my fríend had an amazing vacation for my birthday! The staff was always so friendly and happy rain or shine!
Stayed 4 nights in Oct 2025

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great beach (better than in other hotels around) but a problem with Internet. Very weak in the room. Need to go to lobby. However, if you need to make online presentation or online video talk, it is too noisy in the lobby. Cafeteria is also possible for internet but the internet connection is weaker there, I lost the connection twice.
Stayed 4 nights in Oct 2025

8/10 Good

Berlyne

Stayed 4 nights in Oct 2025

10/10 Excellent

Jose Daniel Chavez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal is nice all the time they treat us like a kings is wath we use this resort for 15 years in a row
Stayed 9 nights in Sep 2025

6/10 Okay

BAO DUC

Traveled with group
Liked: Staff & service
drinking water is not good
Stayed 7 nights in Sep 2025

10/10 Excellent

Bekim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

8/10 Good

rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Sep 2025

6/10 Okay

Shirley, Del City

Traveled with group
Very low waiters around pool and beach area.
Stayed 6 nights in Sep 2025

10/10 Excellent

Stacy, kankakee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness is 10/10 and the staff is wonderful! I’ve been there 3 times now, and hoping to return!
Stayed 5 nights in Sep 2025

10/10 Excellent

Laszlo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, waterside had some seaweed, no coral reefs unfortunately but this is just location based stuff. Staff was amazing. Shows and events all over the facility, 24/7 bars and food, absolutely beautiful scenery, everyone including the overworked staff was incredibly friendly whether they spoke English or not.
Stayed 8 nights in Sep 2025

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