See all properties
Aparthotel

Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive

4.5 star property
All-inclusive aparthotel with 6 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive

6 restaurants, breakfast, lunch, dinner served; international cuisine
Sauna, hot tub, steam room, body treatments, aromatherapy
6 restaurants, breakfast, lunch, dinner served; international cuisine
2 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Hot Tub
  • Room service
  • Outdoor Space

Explore the area

View in a map
Carretera Cancún-Tulum, Km. 54, Tres Ríos, Riviera Maya, Playa del Carmen, QROO, 77760
  • Place, Tres Rios Ecopark
    ‪1 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Maroma Beach
    ‪16 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

Room (CSTG)

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Club | Mangrove View)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Room, 1 King Bed (Club | Mangrove View)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Mangrove View)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Bedrooms (Mangrove View)

  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, 3 Bedrooms (Mangrove View)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 3 Bedrooms (Mangrove View)

  • Sleeps 10
  • 2 King Beds and 2 Queen Beds

View all photos for Suite, 1 Bedroom (Top Floor | Mangrove View)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Top Floor | Mangrove View)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mangrove View)

Shower, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom (Mangrove View)

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite (Adults Only)

Shower, free toiletries, hair dryer, bathrobes

Presidential Suite (Adults Only)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mangrove View)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed (Mangrove View)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Ocean View (Adults Only)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed, Ocean View (Adults Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Oceanfront (Adults Only)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed, Oceanfront (Adults Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mangrove View)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Mangrove View)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Club | Swim Up - Adults Only)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Room, 1 King Bed (Club | Swim Up - Adults Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mangrove View Swim-up - Adults Only)

Shower, free toiletries, hair dryer, bathrobes

Studio, 1 King Bed (Mangrove View Swim-up - Adults Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mangrove View | Private Plunge Pool)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed (Mangrove View | Private Plunge Pool)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mangrove View | Soaker Tub)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed (Mangrove View | Soaker Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mangrove View | Soaker Tub)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Studio, 2 Queen Beds (Mangrove View | Soaker Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mangrove View)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mangrove View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mangrove View)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Studio, 2 Queen Beds (Mangrove View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Club | Mangrove View)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds (Club | Mangrove View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Oceanfront (Adults Only)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Oceanfront (Adults Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Ocean View (Adults Only)

Shower, free toiletries, hair dryer, bathrobes

Studio, 2 Queen Beds, Ocean View (Adults Only)

  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
On the beach, white sand, beach cabanas, sun loungers

The Riviera Maya EDITION At Kanai

Maroma
  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
9.8 out of 10, Exceptional, 82 reviews
$486 nightly
The price is $577
Nov 16 - Nov 17
Total with taxes and fees
The Riviera Maya EDITION At Kanai

About the neighborhood

Playa del Carmen

Located in Riviera Maya, this aparthotel is within a 15-minute drive of popular attractions such as Gran Coyote Golf and Maroma Beach. This 257-room, 4.5-star aparthotel has 2 outdoor pools along with a private beach and a full-service spa.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Tres Rios Ecopark - 1 min drive - 0.3 miles
  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.1 miles
  • Gran Coyote Golf - 9 min drive - 4.9 miles
  • Maroma Beach - 16 min drive - 6.6 miles
  • Playa del Carmen Main Beach - 19 min drive - 8.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Festival - ‬11 min drive
  • ‪Black & White - ‬11 min drive
  • ‪El Charro - ‬11 min drive
  • ‪La Hacienda - ‬11 min drive
  • ‪Jaal-Ha - ‬12 min drive

About this property

Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive

All-inclusive aparthotel with 6 restaurants and 2 outdoor pools
This aparthotel features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with a free theme park shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive aparthotel include a children's pool, a gym, and a sauna.
The apartment has an array of amenities, including free minibar items, a furnished balcony, and an iPod dock. Guests can expect to find free WiFi and a 42-inch flat-screen TV with satellite channels and a DVD player. The bathroom offers hair dryers, free toiletries, and bathrobes. Other standard amenities include a sofa bed, a coffee maker, and a safe.
A private beach and complimentary bicycles are featured at the aparthotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Exterior
The Royal Haciendas All Inclusive
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.6 out of 10, Excellent, 1,825 reviews
$203 nightly
The price is $249
Dec 4 - Dec 5
Total with taxes and fees
The Royal Haciendas All Inclusive

Property amenities

Beach

  • On a private white sand beach
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Reflexology
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club

Restaurants on site

  • Casa Las Islas
  • Hacienda Grill
  • Il Forno
  • Kotori
  • Porto Bello

Food and drink

  • Coffee/tea maker

Dining

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Free stocked minibar
  • Room service (24 hours)

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Things to do

  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mini golf
  • Segway rentals/tours
  • Snorkeling
  • Fishing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 257 units
  • 4 floors
  • 5 buildings
  • Access via exterior corridors
  • Ballroom
  • Banquet hall
  • Connecting units available
  • Ecotours
  • Free bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda Tres Rios All Inclusive Playa del Carmen
Hacienda Tres s Nature Park I
Hacienda Tres Rios Playa del Carmen
Hacienda Tres Rios
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
Kimpton Tres Rios Inclusive
Kimpton Tres Rios All Inclusive Resort
Kimpton Tres Rios All-Inclusive Resort Aparthotel
Kimpton Tres Rios All-Inclusive Resort Playa del Carmen
Hacienda Tres Rios Resort Spa Nature Park – All Inclusive
Kimpton Hacienda Tres Ríos All Inclusive Resort Spa Nature Park

Frequently asked questions

Will I find all-inclusive options at this aparthotel?

This aparthotel is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and mini golf.

Is free cancellation available at this aparthotel?

This aparthotel provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of this aparthotel?

This aparthotel is situated in Riviera Maya, just steps from Tres Rios Ecopark. You'll also find Maroma Beach and El Camaleón Mayakoba Golf Course within a short drive.

Will I be able to park at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Is there a spa available at this aparthotel?

Ya Ax Che is the aparthotel's spa and services include hot stone massages, aromatherapy, and reflexology.

Is this aparthotel adjacent to a casino?

No, this aparthotel is not connected to a casino.

Will I find an indoor pool at this aparthotel?

No, this aparthotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What do couples enjoy most about Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

There are plenty of amenities for couples at this aparthotel, including a private beach, a beach bar, and 2 outdoor pools.

Are there hot tubs at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

Yes, guests can enjoy a spa tub at this aparthotel.

Does this aparthotel provide breakfast?

Yes, this aparthotel has 6 restaurants, and serves breakfast for a surcharge.

Will this aparthotel allow pets to stay free of charge?

No, pets aren't allowed at this aparthotel.

Are there connecting rooms at this aparthotel?

Yes, this aparthotel features connecting guestrooms to accommodate your group or family vacation.

How far is the airport from this aparthotel?

The closest major airport to this aparthotel is Cozumel Intl. Airport (CZM), which is 29.8 mi away (268 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 28.3 mi away (42-minute drive).

Are there rooms with balconies that I can book at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

Yes, every apartment at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive comes with a furnished balcony with some featuring canal or garden views.

Does this aparthotel have a wedding venue?

Take advantage of the wedding venue at this aparthotel if you plan to say "I do" during your trip.

Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

JOANNE

Traveled with group
Disliked: Property conditions & facilities
Customer service is terrible. Complained to front desk and they stated had to make a report. After several reports nothing ever happened. Hotel room AC did not work our first night. They then changed us to another room that the hot water did not work. One day the entire hotel did not have hot water. Need to have more dining options especially for breakfast. We were not members so we only had the buffet restaurant for 4 day stay. Outside of our patio smelled from the water . Disappointed in our stay here.
Stayed 4 nights in Aug 2025

Hotels