Dreams Sapphire Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Property video
Ballroom
Exterior
Rooftop terrace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast included

Explore the area

View in a map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪11 min walk‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(43 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front Double

8.4 out of 10
Very good
(6 reviews)
  • 520 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Tropical View Double

7.6 out of 10
Good
(11 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Beach Front Swim Out King

8.0 out of 10
Very good
(5 reviews)
  • 534 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Beach Front Swim Out Double

10.0 out of 10
Exceptional
(1 review)
  • 520 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Governor Suite

  • 990 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Junior Suite Tropical View

9.0 out of 10
Wonderful
(2 reviews)
  • 1040 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Family Junior Suite Tropical View

  • 1040 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Master Suite Ocean Front King

  • 1040 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

Preferred Club Master Suite Beach Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • 1040 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 Twin Bed

Junior Suite, 1 King Bed (Deluxe)

9.0 out of 10
Wonderful
(12 reviews)
  • 520 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds (Deluxe)

8.4 out of 10
Very good
(9 reviews)
  • 520 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

NEW Preferred Club Indigo Junior Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • 614 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

NEW Preferred Club Indigo Junior Suite Ocean Front Double

  • 614 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • 614 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

  • 614 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds

NEW Preferred Club Indigo Master Suite Ocean Front

  • 1227 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

  • 1227 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 2 Double Beds

NEW Preferred Club Indigo Two-Story Villa

10.0 out of 10
Exceptional
(1 review)
  • 1291 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Deluxe Junior Suite Tropical View King

8.2 out of 10
Very good
(65 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Tropical View King

7.6 out of 10
Good
(7 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

7.4 out of 10
Good
(10 reviews)
  • 520 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Located within a 5-minute walk of Arrecife de Puerto Morelos National Park, Dreams Sapphire Resort & Spa - All Inclusive is within a 15-minute stroll of Puerto Morelos Beach. This 568-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and a free water park.

What's nearby

  • Puerto Morelos Beach - 11 min walk - 0.6 miles
  • Crococun Zoo - 3 min drive - 1.5 miles
  • Ojo de Agua Beach - 5 min drive - 2.5 miles
  • Puerto Morelos Town Square - 5 min drive - 2.7 miles
  • Petempich Bay - 11 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Bistro El Beso - ‬7 min walk
  • ‪Swim Up Bar - ‬7 min walk
  • ‪Market Cafe - ‬4 min walk
  • ‪Casa del Mar - ‬9 min walk
  • ‪Mike's Coffee - ‬7 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Dreams Sapphire Resort & Spa - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
50-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, iPod docks, and free local calls are other standard amenities.
2 outdoor tennis courts, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 3 poolside bars
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (8,295 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (44 inches high)
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated guestrooms - September 2019
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rate plans at Dreams Sapphire Resort & Spa - All Inclusive?

Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and golf.

How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on Oct 5, 2025 start from $284.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Dreams Sapphire Resort & Spa - All Inclusive?

Dreams Sapphire Resort & Spa - All Inclusive provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near Dreams Sapphire Resort & Spa - All Inclusive?

This property is located in Puerto Morelos, a short 13-minute walk from Puerto Morelos Beach and also 4 minutes on foot from Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Ojo de Agua Beach within a short drive.

Is parking available on site at Dreams Sapphire Resort & Spa - All Inclusive?

Yes, there is accessible parking available.

Is there a spa available at Dreams Sapphire Resort & Spa - All Inclusive?

Dreams Spa by Pevonia is the property's spa and services include beach massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Dreams Sapphire Resort & Spa - All Inclusive feature a casino at the property?

No, Dreams Sapphire Resort & Spa - All Inclusive doesn't have a casino.

Will I find an indoor pool at Dreams Sapphire Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Dreams Sapphire Resort & Spa - All Inclusive good for couples?

This beachfront all-inclusive property offers many amenities for couples, including in-room massages as well as 4 outdoor pools and 3 poolside bars.

Does Dreams Sapphire Resort & Spa - All Inclusive have a hot tub?

Yes, some guestrooms at this all-inclusive property feature private outdoor spa tubs.

Does Dreams Sapphire Resort & Spa - All Inclusive have a restaurant with a breakfast menu?

Yes, Dreams Sapphire Resort & Spa - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Will Dreams Sapphire Resort & Spa - All Inclusive allow pets to stay for free?

Yes, dogs can stay for free at Dreams Sapphire Resort & Spa - All Inclusive.

Are there connecting rooms at Dreams Sapphire Resort & Spa - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Dreams Sapphire Resort & Spa - All Inclusive?

The closest major airport to Dreams Sapphire Resort & Spa - All Inclusive is Cancun Intl. Airport (CUN), which is 14.4 mi away (22 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.8 mi away.

Are there rooms with balconies that I can book at Dreams Sapphire Resort & Spa - All Inclusive?

Yes, every guestroom at Dreams Sapphire Resort & Spa - All Inclusive comes with a deck with some featuring ocean or garden views.

Does Dreams Sapphire Resort & Spa - All Inclusive have a wedding venue on site?

There are wedding services available at Dreams Sapphire Resort & Spa - All Inclusive if that's in your vacation plans.

Reviews

Dreams Sapphire Resort & Spa - All Inclusive Reviews

8.0

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 483 out of 1020 reviews
Rating 8 - Good. 247 out of 1020 reviews
Rating 6 - Okay. 151 out of 1020 reviews
Rating 4 - Poor. 53 out of 1020 reviews
Rating 2 - Terrible. 86 out of 1020 reviews

Reviews

2/10 Terrible

carlos

The pool management was a disaster
Stayed 5 nights in Aug 2025

10/10 Excellent

Mariano

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Mojgan Davoodi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed at this resort, and I was not informed that we were landing in the middle of the jungle. I found a lizard and cockroaches in my room and had to call room service to remove them. There was animal feces on the stairs of our building, and when we complained, the response was, “It’s outside your building.” Be prepared to encounter raccoons in the main buffet area and iguanas near the pool. The front desk staff was extremely rude and unprofessional. Guadalupe, in particular, does not know how to treat customers with respect. She told us, “You are in the middle of the jungle — it’s normal.” I didn’t know I had paid for a four-star resort that feels more like a jungle. The ocean is full of seaweed, and the entire property smells terrible. I will not return to this resort, and I do not recommend it to anyone
Stayed 4 nights in Jun 2025

6/10 Okay

Erica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Really not anywhere near a 5 star resort. Maybe a 3 star. I’m surprised they even allow this as part of the Hyatt group.
Stayed 4 nights in Jun 2025

8/10 Good

HAMID

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We upgraded to Preferred Club. Room was very clean and comfortable. Second time in this resort. They have upgraded a lot. Great entertainment team, lots of activity, family friendly, food was good to great specially in the World Cafe buffet. Other restaurants were also good. Staff was friendly. Ocean was not too good but can't take away points for that (natural). Lots of Sea weed. For ocean lovers its unusable. Won't mind staying there again.
Stayed 6 nights in Jun 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the hospitality I got from the moment I arrived. Everyone was very attentive and made my whole family feel welcome. I had one of the best waiters ever his name was Julio at the blue waters restaurant. He always went above and beyond with service.
Stayed 5 nights in Jun 2025

8/10 Good

Tae Won

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Very open concept facility, so there are very limited places to stay cool. All restaurant were lacking AC, so be prepared to adapt in tropical weather clothing! Otherwise, food is amazing and water slides are definitely a plus to stay!
Stayed 3 nights in Jun 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
The grounds of the property are nice, the main lobby and common spaces needs upgrades. The beach had a lot of seaweed, we understand is out of their control. But it was never clean up and it had a pretty strong smell. Other resorts clean their beach front. I like pools, but taking walks on the beach and get my feet wet with the waives is on of my favorite things to do. Here unfortune it was not possible. Food and service was good. They have entrainment/family activities during the day (Zumba, pool games and shows). staff was great. Monica from entertainment make sure we knew about all the activities for the day.
Stayed 4 nights in Jun 2025

8/10 Good

Jesus, Chicago

Stayed 4 nights in Jun 2025

8/10 Good

Angelica

Stayed 3 nights in Jun 2025

2/10 Terrible

jenny

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Julie, Ellisville

Traveled with group
Liked: Amenities
Stayed 4 nights in Jun 2025

8/10 Good

Morgan Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing service and communication. The transportation was easy and very good at communicating. Everyone was on top of it and very happy. Only thing: DONT DRINK THE WATER
Stayed 3 nights in Jun 2025

6/10 Okay

Christine Elliott

Liked: Cleanliness, amenities, property conditions & facilities
Service was surprisingly slow, especially with room issues such as air conditioning not working, our door lock not working, and needing basic supplies replenished such as bottled water.
Stayed 5 nights in Jun 2025

2/10 Terrible

jenny

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
First of all, I want to clearly state that I am not an all inclusive traveler. This was only my 3rd time at an all inclusive. I stayed for 6 days so I did get a complete feel of the offerings. The cost of this resort verses the quality did not measure up. Staying at a local hotel and buying the food I would have wanted would cost less than half per day than Dreams. Inside my room did not feel fancy at all, the toilet seat not well attached-slid all around, the doors creaked, the furniture was dirty. Bed however, quite comfortable with nice sheets. The alcohol was bottom shelf and seemed watered down. Food was not exciting at all, nothing memorable except that theres plenty of it. There is no beach/ocean use as the seaweed is overtaking the resort. It is a coast wide issue, but as the whole coast has resorts, why not use some of the ill gained profits and sweep it up? So there are only 2 pools to choose from, a huge one for families and a smaller one for adults, a term which probably needs definition at a place like this. There is also a waterslide, which seemed to be lots of fun. Any further activities will cost you extra and will be done off property. The training for employees is excellent. Every service worker was kind and tried to ensure the guests happiness. The wedding I attended was orchestrated very well, was very well planned and was an excellent time.
Stayed 1 night in Jun 2025

10/10 Excellent

Cass E, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in the Indigo Preferred section of the property. We especially enjoyed the Indigo Preferred rooftop pool. We did not like the Preferred level pool as much as it was back off the beach and there was no breeze. Food overall was very good and we never had to wait long for a table. The Preferred Lounge area was a great place to go for bites to eat from morning to night and had a nice bar. We would definitely visit this resort again.
Stayed 4 nights in Jun 2025

8/10 Good

Leana

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the resort. It’s not a huge resort and there is zero shade anywhere in the pool. Maybe one little area would be nice. Staff was super friendly, everyone says hi when they pass you which is nice. In the buffet the tables weren’t really sanitized, they were just wiped off with a dry cloth. And the AC was more like cool air which made it VERY humid in our room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Iola, Boca Raton

Stayed 3 nights in May 2025

6/10 Okay

Jakub

Traveled with partner
The resort seemed to be a little bit out dated, the TV did not come with any Netflix or other streaming services just cable. My bedsheets had many stains on them as well. The shower water pressure was really low as well.
Stayed 5 nights in May 2025

4/10 Poor

Jason

Though the staff was friendly. I had multiple issues with room service getting order wrong and on 1 occasion waited over 2 hours for room service. Couldn’t use the beach because of the seaweed & every day of my 5 night stay at least one if not 2 of the restaurants were closed at an all inclusive. Also pools close at 5pm with at least 3 hours left of sun especially with the beach being unusable is really horrible. On a scale of 1-10 the food was a 6 at best.
Stayed 5 nights in Jun 2025

10/10 Excellent

Christina

Stayed 3 nights in May 2025

10/10 Excellent

Andrea

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say about Dreams Sapphire? It holds a special place in my heart because my husband and I got married there! We have been there a total of 3 times and we love it just as much each time. The property is stunning, and the staff is amazing! We've been to a lot of all inclusive resorts in the Caribbean and I think the food here is better than most! We ate the buffet for most meals and it was always good. The Italian restaurant is amazing as well! The pool is so much fun! The entertainment team is awesome at what they do! They keep everyone entertained and engaged with music and games. And we love the swim up bar of course. 10/10 recommend! Can't wait til next time!
Stayed 5 nights in Apr 2025

8/10 Good

Tricia

Stayed 7 nights in May 2025

8/10 Good

Krista Lynn

Stayed 5 nights in May 2025